%
- Over all Percentage 94
- empty 8
Rated /5 from 227820472001 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,2782,0472,001 customer reviews.
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Reviews
1237-1248 of 2278 reviews
1237-1248 of 2047 reviews
1237-1248 of 2001 reviews
Kim Thomas - 4 years ago
She was very helpful and explained everything to me
Seniors Funeral Insurance
Product Review
I rated yous a 100% and I'm really happy I'm insured
Service Review
She was very helpful and explained everything to me
Trusted Customer - 4 years ago
She was very helpful answered all my questions made my...
Seniors Funeral Insurance
Product Review
I was able to make choices of cost reflecting on what's happening at the moment and able to go up in the future
Service Review
She was very helpful answered all my questions made my decision to go with NZ Seniors easier
Trusted Customer - 4 years ago
Very good xcellent.perfect I could undertand . Lots of...
Seniors Funeral Insurance
Service Review
Very good xcellent.perfect I could undertand . Lots of patience.
Tom Roche - 4 years ago
Prompt response to initial enquiry. Encouraging...
Seniors Funeral Insurance
Product Review
Excellent service. Looks good at the moment Only time will tell if the Policy lives up to the advertising and small print of the Policy document. Am confident it will.Thankyou.
Service Review
Prompt response to initial enquiry. Encouraging conversation/ communication to establish need and purpose of new policy. A 'Top Up'. Prompt response on draft docs (email) enabled confirmation of policy. On review of docs discovered error no doubt my fault (hearing is an issue). Amendment resolved in 24 hours. Confirmation of Policy proceeded. Excellent! Thanks to all staff involved especially Frances.!
Peter Andrew Campbell - 4 years ago
Did awesome job an would reccomend to others 100%
Seniors Funeral Insurance
Service Review
did awesome job an would reccomend to others 100%
Christopher David Stock - 4 years ago
May have got 5 but the whole process is long winded ,...
Seniors Funeral Insurance
Service Review
May have got 5 but the whole process is long winded , no fault of the Caller ,
Trusted Customer - 4 years ago
I received a phone call within 10 minutes of...
Seniors Funeral Insurance
Product Review
The policy offered is excellent and affordable and the cost is very competitive.
Service Review
I received a phone call within 10 minutes of requesting a quote. The Lady I spoke to was informative, professional and friendly. The process was so simple.
Carol Takua Waa - 4 years ago
I have answered that , the lady I spoke to was very...
Seniors Funeral Insurance
Product Review
Because people never think about how much funerals will cost a family when they leave this Earth .
Service Review
I have answered that , the lady I spoke to was very friendly and made sure I understood what she was saying..
Trusted Customer - 4 years ago
A very long wait time to get to talk to a human voice....
Seniors Funeral Insurance
Service Review
A very long wait time to get to talk to a human voice. I rang to cancel my husbands policy as he has passed away. He passed under the 12 month threshold. I was asked to provide a death certificate in order to cancel the policy. This is rediculous as they are not issued for up to 6 weeks after the death has been registerd. Effectively this would have meant 3 more fortnightly payments. If a person rings to cancel a policy for whatever reason they should not have to even give a reason and certainly should not be part of the ceasation process. Sending an email confirmation without a reason should be sufficient.
Trusted Customer - 4 years ago
Thorough communication with step by step confirmations...
Seniors Funeral Insurance
Product Review
superior to packages of competitors
Service Review
thorough communication with step by step confirmations of detail being understood
Agnes - 4 years ago
Well presented & very informative
Seniors Funeral Insurance
Product Review
Knew it all informative enjoyed the agent
Service Review
Well presented & very informative
Bob Ong - 4 years ago
Dee was exceptionally conversant, professional,...
Seniors Funeral Insurance
Product Review
It's a good package for a good sent off. ☺
Service Review
Dee was exceptionally conversant, professional, friendly and knowledgeable. Totally impressed to accept her offer.
Jasmine - 5 years ago
The insurance consultant was great. He listened,...
Seniors Funeral Insurance
Service Review
The insurance consultant was great. He listened, understood, & answered all questions. His customer service was exceptional clear & effective. It was a stress free straight forward process.
Helen Bush - 5 years ago
Very easy to deal with, explained everything throughly
Seniors Funeral Insurance
Service Review
Very easy to deal with, explained everything throughly
Karen Himiona - 5 years ago
Great customer service
Seniors Funeral Insurance
Service Review
Great customer service
Trusted Customer - 5 years ago
Everything they say and explain was understandable ...
Seniors Funeral Insurance
Service Review
everything they say and explain was understandable and easy to follow
Trusted Customer - 5 years ago
The gentleman was very helpful answered all my...
Seniors Funeral Insurance
Service Review
The gentleman was very helpful answered all my questions & was very understanding as he had to ph us several times Ethan I think his name is....although I found him a little pushey, very nice all the same....thank you
Mark Ainsworth - 5 years ago
Very helpful make sure you understand how everything...
Seniors Funeral Insurance
Service Review
Very helpful make sure you understand how everything works . Friendly and they ask you what Policy suits you best
Mary Jones - 5 years ago
I thought the man who I spoke to was very clear and...
Seniors Funeral Insurance
Service Review
I thought the man who I spoke to was very clear and was able to answer my questions very well. The funeral insurance I got was detailed and sounded very good compared to other insurers. Thankyou.
Leeanne Moselen - 5 years ago
Information told in plain English. All aspects...
Seniors Funeral Insurance
Service Review
Information told in plain English. All aspects explained and very reasonable costs
Trusted Customer - 5 years ago
Excellent service, explained things clearly. Explained...
Seniors Funeral Insurance
Service Review
Excellent service, explained things clearly. Explained how the policy worked and went through everything well.
Trusted Customer - 5 years ago
Excellent service,
Seniors Funeral Insurance
Service Review
Excellent service,
Judith Kay - 5 years ago
The representative who I spoke to was awesome. She...
Seniors Funeral Insurance
Service Review
The representative who I spoke to was awesome. She explained everything in great detail. I was very impressed with the service.
Trusted Customer - 5 years ago
They made a difficult time easy. I do recommend them
Seniors Funeral Insurance
Service Review
they made a difficult time easy. I do recommend them
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Gives me peace of mind for my family
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I got good funeral coverage for a minimal fortnightly payment
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Some extra rewards for the customer
claire - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
it was very helpful and also very good thank you
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The price and no hassle !!
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thank you for your kindness and patience within the process which was lengthy
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The cover suited my needs at this time and consultant was friendly an explained every queries I had perfectly, am happy with what I have chosen.
Joyce Whanau - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Gender: Male didn't force plans upon me, 100% accommodating felt comfortable when explaining, This process is scary - its your Funeral after all. Customer service deserved and excellence.
Lynne Phillips - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Heidi was able to give me options to suit what I wanted and could afford
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Until I read the policy i am rating as above
Michael Truman - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It seems to be a fair and valuable product. Gives great peace of mind, knowing that the family will not have to fund my funeral. I would recommend it to others.
Paul Martin - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
good for my situation i dont know what you mean
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