%
- Over all Percentage 94
- empty 8
Rated /5 from 251021922233 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,5102,1922,233 customer reviews.
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Reviews
1993-2004 of 2510 reviews
1993-2004 of 2192 reviews
1993-2004 of 2233 reviews
Trusted Customer - 6 years ago
Very helpful and informative, stepped me through...
Seniors Funeral Insurance
Product Review
Very happy with the policy covered everything I needed plus more.
Service Review
Very helpful and informative, stepped me through everything clearly. I would recommend.
Trusted Customer - 6 years ago
I recommend NZ Seniors because: 1) Great to actually...
Seniors Funeral Insurance
Product Review
All said in previous note
Service Review
I recommend NZ Seniors because: 1) Great to actually be dealing with a kiwi customer service rep, easy to understand and gave me thorough info, even checking with his senior to be sure. 2) Reasonable rates with prompt access to funds guaranteed. I chose this service above others because I trust that this service is specifically for nz's senior citizens and therefore the best service I could possibly have, without fear of hidden agendas or costs. Thank you🙂
Trusted Customer - 6 years ago
Victor phoned me 1 minute after I logged a request for...
Seniors Funeral Insurance
Product Review
So easy to sign up, good value for money, no tricks/traps/hooks. Policy benefits are clear and well explained.
Service Review
Victor phoned me 1 minute after I logged a request for a quote. He explained everything extremely well and made the whole process so simple. I was originally going to get quotes from multiple companies but the process was so simple, easy to understand, and suited exactly what I needed. Having a few other insurance policies I also found NZ Seniors to be remarkably good value.
Trusted Customer - 6 years ago
Policy explained clearly. No pressure sales talk....
Seniors Funeral Insurance
Product Review
Just what I required. Something manageable but feel organised now.
Service Review
Policy explained clearly. No pressure sales talk. Just normal conversation. I like the 30 day opt out and given time to read and digest policy. Spoken to respectfully, thank you.
Trusted Customer - 6 years ago
Great service and easy to understand
Seniors Funeral Insurance
Product Review
I was very happy with every thing
Service Review
Great service and easy to understand
Trusted Customer - 6 years ago
Everything so easy. Girl on the phone was so good...
Seniors Funeral Insurance
Product Review
This is the best plan that I have seen. Just sp sorry I didnt do it a long time ago.
Service Review
Everything so easy. Girl on the phone was so good explaining everything. Made it very easy for me. Well done to her.
Trusted Customer - 6 years ago
Good customer service
Seniors Funeral Insurance
Product Review
What I needed to cover me
Service Review
Good customer service
Trusted Customer - 6 years ago
Superb customer service. Highly recommended. Very...
Seniors Funeral Insurance
Product Review
Very satisfied with this purchase
Service Review
Superb customer service. Highly recommended. Very polite calm and collected, highly professional. A+++
Trusted Customer - 6 years ago
The information given to me over the phone was clear...
Seniors Funeral Insurance
Product Review
I will need more time to think about this, but, for now I am happy that the purchase suits my budget.
Service Review
The information given to me over the phone was clear and easy to understand. My enquiry about a funeral insurance quote was replied to promptly and included full details I had read online. I was able to ask questions and I felt totally relaxed and enjoyed the entire time due to the feeling of not being subjected to unnecessary pressure to buy a certain product. I was able to make my own choice and feel good about it thanks to your considerate staff. Can you produce a Card similar to a Debit Card with Policy Number, Name, Details and Beneficiary Details. This Card can be held by the nominated Beneficiary to assist with Fast-Track claims. The Policy Holder would not need a Card but a Card should assist Administration Staff.
Trusted Customer - 6 years ago
Excellent Service. I had a lovely lady named OZ and...
Seniors Funeral Insurance
Service Review
Excellent Service. I had a lovely lady named OZ and she walked me through everything and explained every little detail. She was absolutely wonderful and her service was amazing. Thank you OZ for all your help.
Trusted Customer - 6 years ago
Haven't been in long enough to comment
Seniors Funeral Insurance
Service Review
Haven't been in long enough to comment
Trusted Customer - 6 years ago
The service and information I received was excellent...
Seniors Funeral Insurance
Product Review
see above plus I like the idea of 30 days to think think over
Service Review
the service and information I received was excellent and explained well. The sales lady listened and gave me options without feeling pressured. the product covers every aspect of what might occur as i grow older and death. i liked the way I will get a hard copy plus the email which I can forward to my Daughter
Trusted Customer - 7 years ago
I just found that the customer service was friendly...
Seniors Funeral Insurance
Service Review
I just found that the customer service was friendly and helpful.
Trusted Customer - 7 years ago
Very friendly, the person I spoke with knew their...
Seniors Funeral Insurance
Service Review
Very friendly, the person I spoke with knew their product, and very efficency and fast service.
Trusted Customer - 7 years ago
Prompt and efficient service, all I needed.
Seniors Funeral Insurance
Service Review
Prompt and efficient service, all I needed.
Trusted Customer - 7 years ago
The service is fine. On a lot of thought about my...
Seniors Funeral Insurance
Service Review
The service is fine. On a lot of thought about my insurance with you and how it was worded to make New Zealander's think they were dealing with a New Zealand company, I have decided to cancel and take out a insurance policy with a company that is based in New Zealand.
Trusted Customer - 7 years ago
The representative I spoke to was absolutely amazing....
Seniors Funeral Insurance
Service Review
The representative I spoke to was absolutely amazing. She was well informed on all questions I presented to her.
Trusted Customer - 7 years ago
I would like to thank Joseph for the great customer...
Seniors Funeral Insurance
Service Review
I would like to thank Joseph for the great customer service. He explained everything clearly and patiently. He was very knowledgeable about the products that you offer and worked with me to get the best coverage that I can afford.
Trusted Customer - 7 years ago
Very friendly person on the phone who answered all my...
Seniors Funeral Insurance
Service Review
Very friendly person on the phone who answered all my questions and explained everything very clearly and concisely
Trusted Customer - 7 years ago
The phone contact was clear and polite, she covered...
Seniors Funeral Insurance
Service Review
The phone contact was clear and polite, she covered all the details I wanted to know and I didn't have to "push 1 0r 2" at any stage.
Trusted Customer - 7 years ago
They were brilliant and worked out an affordable...
Seniors Funeral Insurance
Service Review
They were brilliant and worked out an affordable product for me, within my budget and that will be easy to increase as my situation changes.
Trusted Customer - 7 years ago
The agents were very thorough and clear in terms of...
Seniors Funeral Insurance
Service Review
The agents were very thorough and clear in terms of disclosing all information that we needed to know. It just seemed a bit overkill as they told me "all calls are recorded and advice is general in nature and may not be suitable for your individual's needs" or whatever like 7 times in the conversation. I know you want to cover your ***** but it just dragged the whole process out.
Trusted Customer - 7 years ago
Everything
Seniors Funeral Insurance
Service Review
Everything
Trusted Customer - 7 years ago
Quick response and very informative. The call back was...
Seniors Funeral Insurance
Service Review
Quick response and very informative. The call back was exactly when I was told it would be.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
have only just obtained this service so only time will tell
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I'm impressed, and still don't understand, how the policy is funded but it's the best I've found.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
No product or service is ever perfect!
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
You can't loose because what ever you have put in you will get greatest amount and reductions in premiums as you get older.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The terms and conditions are flexible and attractive.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very well explained. Quick and efficient.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
good for me just what i needed
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because the amount that i have chosen fits in with my budget.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Everything was well explained to me and easy to understand
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
best funeral insurance plans I've heard of. resolution to small detail responded promptly.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good value, Hope I never have to use it
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very happy that we have signed up, happy with the policy. We rang a few providers before we spoke to New Zealand Seniors by far the best.
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