%
- Over all Percentage 94
- empty 8
Rated /5 from 235120952074 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,3512,0952,074 customer reviews.
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Reviews
1993-2004 of 2351 reviews
1993-2004 of 2095 reviews
1993-2004 of 2074 reviews
Trusted Customer - 6 years ago
Friendly. Good knowledge
Seniors Funeral Insurance
Product Review
Fills a gap in my insurance
Service Review
Friendly. Good knowledge
Diane Carrington - 6 years ago
Dealt with a young lady called "Dee". She was super...
Seniors Funeral Insurance
Product Review
I feel it is excellent value for money
Service Review
Dealt with a young lady called "Dee". She was super fantastic. Very clear in her explanations, awesome personality and was a pleasure to deal with.
Trusted Customer - 6 years ago
I like that NZ Seniors offers better benefits than...
Seniors Funeral Insurance
Product Review
I like that the premiums go down every five years, that they will pay out the cash benefit amount or all your premiums paid - whichever is higher and the cash in option from age 85
Service Review
I like that NZ Seniors offers better benefits than other funeral insurance providers.
Trusted Customer - 6 years ago
The service was just a,amzing, friendly, chatty, I...
Seniors Funeral Insurance
Product Review
for all of the above reasons, it was something I had been theinking of for quite sometime, and when I went to my normal insurance I was not happy with what they were offering, so this to me was a God send
Service Review
The service was just a,amzing, friendly, chatty, I mean what more could you ask for....The girl on the phone was professional about it all, and I would never even hesitate to recommend to anyone else
Trusted Customer - 6 years ago
Too quick to offer higher insurance didn’t match tv...
Seniors Funeral Insurance
Product Review
Just not 100 percent what I want a bit pricey
Service Review
Too quick to offer higher insurance didn't match tv advertising
Bernice Hide - 6 years ago
Answered my questions clearly explained
Seniors Funeral Insurance
Product Review
a good alternative to pre-paying for funeral costs at an affordable rate
Service Review
answered my questions clearly explained
Janice Newton - 6 years ago
Answered my questions that I did ask. Explained...
Seniors Funeral Insurance
Product Review
Good amount to pay for $6000 for Funeral Insurance.
Service Review
Answered my questions that I did ask. Explained everything clearly. I know what I will be paying with know extra Money being asked for later on in years to come. Very friendly young lass on the phone. NOT AT ALL PUSHY. Which is something I don't like.
Trusted Customer - 6 years ago
Yes customer service via phone excellent
Seniors Funeral Insurance
Product Review
Looks good, but early days of understanding all
Service Review
Yes customer service via phone excellent
Gary Britten - 6 years ago
Very pleasant service people. Clear info.
Seniors Funeral Insurance
Product Review
Seems like a fair price to pay.
Service Review
Very pleasant service people. Clear info.
Bruce Clarke - 6 years ago
Pleasant and helpful person on Telephone. Answered all...
Seniors Funeral Insurance
Product Review
beat other company I contacted in all areas.
Service Review
Pleasant and helpful person on Telephone. Answered all my questions fully. Would certainly be my first point of contact if any other services required.
Edith Bernadette Murray - 6 years ago
Customer Rep (Victor) friendly
Seniors Funeral Insurance
Product Review
Would have loved to have made it a higher policy but affordability prevented it
Service Review
Customer Rep (Victor) friendly
Trusted Customer - 7 years ago
I felt very comfortable with the lovely lady I was...
Seniors Funeral Insurance
Product Review
Cheaper than I thought Happy with my decision
Service Review
I felt very comfortable with the lovely lady I was talking to. She was able to answer all my questions
Diane Watkins - 7 years ago
The whole thing from beginning to end was a breeze....
Seniors Funeral Insurance
Service Review
The whole thing from beginning to end was a breeze. I,m very happy.
Noel Riddle - 7 years ago
Explaining everything so it was nice and clear. I...
Seniors Funeral Insurance
Service Review
Explaining everything so it was nice and clear. I understood everything she said.
Christine Stone - 7 years ago
You were very efficient and offered very good plans....
Seniors Funeral Insurance
Service Review
you were very efficient and offered very good plans....
Brian Oliver - 7 years ago
Very good explanations and rang back when they said...
Seniors Funeral Insurance
Service Review
Very good explanations and rang back when they said they would.
Trusted Customer - 7 years ago
Very helpful and informative
Seniors Funeral Insurance
Service Review
Very helpful and informative
Matene Mihaka - 7 years ago
Explain very clearly what our options were
Seniors Funeral Insurance
Service Review
Explain very clearly what our options were
Joy Love - 7 years ago
Excellent and very helpful. So much so I opted to...
Seniors Funeral Insurance
Service Review
Excellent and very helpful. So much so I opted to join up with a policy there and then.
Dennis Searle - 7 years ago
A good explanation of their product.
Seniors Funeral Insurance
Service Review
A good explanation of their product.
Roy Mclellan - 7 years ago
They explained everything clearly and in simple...
Seniors Funeral Insurance
Service Review
They explained everything clearly and in simple everyday language. What was said was exactly as explained on the website. This insurance to me is far superior than any other funeral insurance offered by other companies. I would indeed recommend N Z Senior to others and I would consider if applicable to my circumstances other N Z Senior products that may be offered from time to time.
Lesley Wilson - 7 years ago
Very quick to respond to my request for a quote. made...
Seniors Funeral Insurance
Service Review
very quick to respond to my request for a quote. made it very easy to understand and was very professional. He spoke clearly was a very pleasant person, made it easier to decide I wanted to take out a policy with NZ seniors
Ronda Tatnell - 7 years ago
Very good and quick - charming young man
Seniors Funeral Insurance
Service Review
Very good and quick - charming young man
Janis Graham - 7 years ago
Excellent customer service by Joseph and very clear...
Seniors Funeral Insurance
Service Review
Excellent customer service by Joseph and very clear explanations on the funeral cover information that I was after. , so that I signed up straight away
Matene Mihaka - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good explanation on all insurances... lovely lady as well. Very patient
Joy Love - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Sold me exactly what I wanted and explained everything in easy to follow terms and conditions.
Dennis Searle - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The purchase was via telephone conversation. I would of preferred to do it in writing where I could of kept a copy for my records.
Roy Mclellan - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I did in part one of this survey
Lesley Wilson - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
seems like a good deal and reasonable
Ronda Tatnell - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Have been considering several options and this appeared to me to be the best suited for me
Janis Graham - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great value for money and so worth it for my family who wont have to pay for my funeral
Glenda Mitchell - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just the type of insurance I wanted
Robert John Harvey - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because I've only just bought into it and am therefore unqualified to give a full review, I feel.
Marlene Crabtree - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Outstanding service. Thank you to Rebbeca whom I spoke to on the phone today.
Annette White - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It's a new product ( to me ) so I'm still processing how it all fits together
Angela Sunderland - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Price, cover and service.
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