%
- Over all Percentage 94
- empty 8
Rated /5 from 235120952074 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,3512,0952,074 customer reviews.
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Reviews
2005-2016 of 2351 reviews
2005-2016 of 2095 reviews
2005-2016 of 2074 reviews
Val - 7 years ago
Wonderful just the best. If all your staff are so...
Seniors Funeral Insurance
Product Review
What's not to like. As the ad says 'you can't lose'
Service Review
Wonderful just the best. If all your staff are so awesome good on you HR staff for choosing the best 🤗💖🎉
Trusted Customer - 7 years ago
The consultant was polite, patient and very...
Seniors Funeral Insurance
Product Review
As stated above the experience with the consultant was excellent. The cover we purchased suited our needs, it was easy to understand and had very good benefits attached as compared to other Insurance providers. The only downside that on the website that when a customer purchased a policy there was the offer of a free 'will kit', when speaking to the consultant about it last night he advised that only applied to Australia and not New Zealand, please re-look at your website. I would really appreciate a 'will kit' as per stated on your website.
Service Review
The consultant was polite, patient and very understanding our needs. We spent over an hour on the phone and nothing was a bother to him. The consultant was not bothered by the number of questions we had. The whole experience was pleasurable.
Trusted Customer - 7 years ago
Excellent !
Seniors Funeral Insurance
Product Review
Great had a very positive experince
Service Review
Excellent !
Trevor Lambert - 7 years ago
Everything about the policy was very well explained
Seniors Funeral Insurance
Product Review
Good cover and I like the fact that the payout occurs in 12 months rather than 24
Service Review
Everything about the policy was very well explained
Kerrin Price - 7 years ago
Very Prompt attention.Professional service on the...
Seniors Funeral Insurance
Product Review
The policy is fit for purpose, as with my wife of 48 years,passing away on the 28th July 2019 ,i was able to sort out the monetary expenses as (1) I held a power of attorney and (2) her life insurance policy was a blessing. Now i have the satisfaction and security of not leaving my two siblings out of pocket when its my time to move on.
Service Review
Very Prompt attention.Professional service on the phone with no enforced pressure to sign up.
Trusted Customer - 7 years ago
The person we dealt with, (Harry) was very...
Seniors Funeral Insurance
Product Review
Plain,simple & straight forward with no hidden clauses or catchs
Service Review
The person we dealt with, (Harry) was very informative, pleasant, patient & didn't try to force or pressure us to anything we didn't require or need.Intead of using big 50 cent words, everything was explained in "language" we could understand. We would have no hesitation in recommending Senior's service to people we know. We are well pleased.
Reymond De Bruto - 7 years ago
Very professional. Simple to sign up and special...
Seniors Funeral Insurance
Product Review
Simple procedure and good service
Service Review
Very professional. Simple to sign up and special rates for Seniors.
Trusted Customer - 7 years ago
I checked out a few companies offering similar...
Seniors Funeral Insurance
Product Review
On paper, this purchase will provide my family immediate funds to fulfill my wishes.
Service Review
I checked out a few companies offering similar services and I selected you because although slightly more expensive this was offset by the benefits that my family can gain, especially if I can achieve the 12 month natural death stand down period. The instant accidental death cover is also good peace of mind.
Rosemarie Ann Ward - 7 years ago
Incredibly efficient, patient and understanding during...
Seniors Funeral Insurance
Product Review
Great, peace of mind and a premium I can afford.
Service Review
Incredibly efficient, patient and understanding during the sign-in period. The policy is almost unbelievable for an Insurance company. I think my family and I shall be well looked after in the future.
TAL - 7 years ago
Initial person we dealt with was good and informative...
Seniors Funeral Insurance
Product Review
Will wait to see how this pans out
Service Review
Initial person we dealt with was good and informative upon first starting this process, However please check you are working on the date and time in which you re-schedule an appointment as we waited for the call back and made our dinner reservations for a later time so we could wait for this call, only to call the 0800 number and he is not there 🙄
Trusted Customer - 7 years ago
Very easy to understand and very thorough with...
Seniors Funeral Insurance
Product Review
very straight forward ,easy to understand
Service Review
very easy to understand and very thorough with explaining policy.
Trusted Customer - 7 years ago
Great customer service. Easy to understand and to...
Seniors Funeral Insurance
Product Review
Was exactly what I wanted, the right amount of cover for my funeral and the efficiency that it gets paid out.
Service Review
Great customer service. Easy to understand and to purchase my policy was effortless. I would recommend them.
Glenda Mitchell - 7 years ago
Very pleasant young lady, very efficient explained...
Seniors Funeral Insurance
Service Review
Very pleasant young lady, very efficient explained everything well and it was painless !!!
Trusted Customer - 7 years ago
..............
Seniors Funeral Insurance
Service Review
..............
Robert John Harvey - 7 years ago
I thought the service was great all told.
Seniors Funeral Insurance
Service Review
I thought the service was great all told.
Marlene Crabtree - 7 years ago
Rebbeca, the lovely lady whom I spoke to on the phone...
Seniors Funeral Insurance
Service Review
Rebbeca, the lovely lady whom I spoke to on the phone today provide me with outstanding service, great communication skills & she took me through the policy, which I understood clearly. So, a big thank you to you Rebbeca your cumtomer skills was outstanding.
Annette White - 7 years ago
The consultant was endlessly patient & answered all my...
Seniors Funeral Insurance
Service Review
The consultant was endlessly patient & answered all my questions with professional friendliness
Richard Spry Andrewes - 7 years ago
Benefits explained simply and very pleasant on the...
Seniors Funeral Insurance
Service Review
Benefits explained simply and very pleasant on the phone. Food salesperson
Angela Sunderland - 7 years ago
The call was handled very professionally everything...
Seniors Funeral Insurance
Service Review
The call was handled very professionally everything explained very well. The price very good and the cover Xlnt. Very happy with everything.
Nicola Clavis - 7 years ago
Answered the phone promptly, were polite and informed...
Seniors Funeral Insurance
Service Review
Answered the phone promptly, were polite and informed without sounding like a robot!!
Trusted Customer - 7 years ago
They were fully informative and very obliging.
Seniors Funeral Insurance
Service Review
They were fully informative and very obliging.
Daniel Whibley - 7 years ago
Great and easey explanation which was easey to...
Seniors Funeral Insurance
Service Review
Great and easey explanation which was easey to understand.
Colleen Pearson - 7 years ago
Very easy to understand ....well explained ....very...
Seniors Funeral Insurance
Service Review
very easy to understand ....well explained ....very good. I hope the deal is as good as explained
Calvin Robert John Stephen - 7 years ago
Best product out there. Very friendly and helpful call...
Seniors Funeral Insurance
Service Review
Best product out there. Very friendly and helpful call center personal.
Nicola Clavis - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Some of the conditions were more attractive than other insurers. Shorter time frame for qualification.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
As above and a better product than the competition.
Daniel Whibley - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good price and at the end of the day it's awin win situation
Colleen Pearson - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Cannot tell yet it's too early days
Calvin Robert John Stephen - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very happy with purchase. Very efficient and quick signup process.
Barry Middleton - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Seems like a pretty good policy. Time will tell
Keith Watkins - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It ticks all our boxes.very good.
Christine Cross - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
good service happy with all
Sandra Holdom - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy to understand what you get
Elsa La Cock - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Could only afford 7,000 as the 30,000 you advertise is way out of the price ranges for seniors
Carol Mcdowell - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
A great product. A very helpful person.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Seems to have a good return for your money.
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