%
- Over all Percentage 94
- empty 8
Rated /5 from 250721912230 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,5072,1912,230 customer reviews.
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Reviews
2161-2172 of 2507 reviews
2161-2172 of 2191 reviews
2161-2172 of 2230 reviews
Trusted Customer - 7 years ago
Wonderful just the best. If all your staff are so...
Seniors Funeral Insurance
Product Review
What's not to like. As the ad says 'you can't lose'
Service Review
Wonderful just the best. If all your staff are so awesome good on you HR staff for choosing the best 🤗💖🎉
Trusted Customer - 7 years ago
The consultant was polite, patient and very...
Seniors Funeral Insurance
Product Review
As stated above the experience with the consultant was excellent. The cover we purchased suited our needs, it was easy to understand and had very good benefits attached as compared to other Insurance providers. The only downside that on the website that when a customer purchased a policy there was the offer of a free 'will kit', when speaking to the consultant about it last night he advised that only applied to Australia and not New Zealand, please re-look at your website. I would really appreciate a 'will kit' as per stated on your website.
Service Review
The consultant was polite, patient and very understanding our needs. We spent over an hour on the phone and nothing was a bother to him. The consultant was not bothered by the number of questions we had. The whole experience was pleasurable.
Trusted Customer - 7 years ago
Excellent !
Seniors Funeral Insurance
Product Review
Great had a very positive experince
Service Review
Excellent !
Trusted Customer - 7 years ago
Everything about the policy was very well explained
Seniors Funeral Insurance
Product Review
Good cover and I like the fact that the payout occurs in 12 months rather than 24
Service Review
Everything about the policy was very well explained
Trusted Customer - 7 years ago
Very Prompt attention.Professional service on the...
Seniors Funeral Insurance
Product Review
The policy is fit for purpose, as with my wife of 48 years,passing away on the 28th July 2019 ,i was able to sort out the monetary expenses as (1) I held a power of attorney and (2) her life insurance policy was a blessing. Now i have the satisfaction and security of not leaving my two siblings out of pocket when its my time to move on.
Service Review
Very Prompt attention.Professional service on the phone with no enforced pressure to sign up.
Trusted Customer - 7 years ago
The person we dealt with, (Harry) was very...
Seniors Funeral Insurance
Product Review
Plain,simple & straight forward with no hidden clauses or catchs
Service Review
The person we dealt with, (Harry) was very informative, pleasant, patient & didn't try to force or pressure us to anything we didn't require or need.Intead of using big 50 cent words, everything was explained in "language" we could understand. We would have no hesitation in recommending Senior's service to people we know. We are well pleased.
Trusted Customer - 7 years ago
Very professional. Simple to sign up and special...
Seniors Funeral Insurance
Product Review
Simple procedure and good service
Service Review
Very professional. Simple to sign up and special rates for Seniors.
Trusted Customer - 7 years ago
I checked out a few companies offering similar...
Seniors Funeral Insurance
Product Review
On paper, this purchase will provide my family immediate funds to fulfill my wishes.
Service Review
I checked out a few companies offering similar services and I selected you because although slightly more expensive this was offset by the benefits that my family can gain, especially if I can achieve the 12 month natural death stand down period. The instant accidental death cover is also good peace of mind.
Trusted Customer - 7 years ago
Incredibly efficient, patient and understanding during...
Seniors Funeral Insurance
Product Review
Great, peace of mind and a premium I can afford.
Service Review
Incredibly efficient, patient and understanding during the sign-in period. The policy is almost unbelievable for an Insurance company. I think my family and I shall be well looked after in the future.
Trusted Customer - 7 years ago
Initial person we dealt with was good and informative...
Seniors Funeral Insurance
Product Review
Will wait to see how this pans out
Service Review
Initial person we dealt with was good and informative upon first starting this process, However please check you are working on the date and time in which you re-schedule an appointment as we waited for the call back and made our dinner reservations for a later time so we could wait for this call, only to call the 0800 number and he is not there 🙄
Trusted Customer - 7 years ago
Very easy to understand and very thorough with...
Seniors Funeral Insurance
Product Review
very straight forward ,easy to understand
Service Review
very easy to understand and very thorough with explaining policy.
Trusted Customer - 7 years ago
Great customer service. Easy to understand and to...
Seniors Funeral Insurance
Product Review
Was exactly what I wanted, the right amount of cover for my funeral and the efficiency that it gets paid out.
Service Review
Great customer service. Easy to understand and to purchase my policy was effortless. I would recommend them.
Trusted Customer - 8 years ago
A very prompt response to my online enquiry....
Seniors Funeral Insurance
Service Review
A very prompt response to my online enquiry. Pleasantly surprised! My hearing is not the best but all was communicated clearly and repeated when I was not sure of my understanding. Gave comparisons of other providers. Calmed my thoughts as to what I really wanted.
Trusted Customer - 8 years ago
Knew product well
Seniors Funeral Insurance
Service Review
Knew product well
Trusted Customer - 8 years ago
The person on the phone explained every thing clearly...
Seniors Funeral Insurance
Service Review
the person on the phone explained every thing clearly so so far so good
Trusted Customer - 8 years ago
When talking on the phone they put my needs first and...
Seniors Funeral Insurance
Service Review
when talking on the phone they put my needs first and made sure I understood what they were saying
Trusted Customer - 8 years ago
Friendly and knowledgeable, good explanation of policy...
Seniors Funeral Insurance
Service Review
Friendly and knowledgeable, good explanation of policy details.
Trusted Customer - 8 years ago
The response to my request to call me and explain the...
Seniors Funeral Insurance
Service Review
The response to my request to call me and explain the Funeral Insurance package was quick, which I appreciated.
Trusted Customer - 8 years ago
Very punctual and professional service with clear...
Seniors Funeral Insurance
Service Review
Very punctual and professional service with clear explanations.
Trusted Customer - 8 years ago
Friendly telesales people
Seniors Funeral Insurance
Service Review
Friendly telesales people
Trusted Customer - 8 years ago
The girl I spoke with was very polite helpfull and...
Seniors Funeral Insurance
Service Review
The girl I spoke with was very polite helpfull and cheerfull,explained everything very clearly. The policy sounds good although it is quite a bit more expensive to what I was paying it does have extra benefits.
Trusted Customer - 8 years ago
Service was excellent, she explained clearly the whole...
Seniors Funeral Insurance
Service Review
Service was excellent, she explained clearly the whole process even rereading for me to understand the difference with the premiums etc. Awesome thank you, I would recommend your company to my friends in the work place.
Trusted Customer - 8 years ago
The phone conversation that I had with one of their...
Seniors Funeral Insurance
Service Review
The phone conversation that I had with one of their representative was very clear, understandable, helpful and excellent phone manners. She explained every thing about the policy in how it works,and what I'm entitled to get. I'm also covered for accidental covers as well. I recommend Pinnacle Life to anyone.
Trusted Customer - 8 years ago
The rewards are very reassuring as I am not paying...
Seniors Funeral Insurance
Service Review
The rewards are very reassuring as I am not paying for just funeral coverage. Also we loved the idea that your premiums ceased once you've reached a certain stage. And the recipients of the policy receive back or more than one may actually pay, the premiums are a higher than we pay per week but I'm prepared to give it a go. Thank you
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Some of the conditions were more attractive than other insurers. Shorter time frame for qualification.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
As above and a better product than the competition.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good price and at the end of the day it's awin win situation
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Cannot tell yet it's too early days
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very happy with purchase. Very efficient and quick signup process.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Seems like a pretty good policy. Time will tell
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It ticks all our boxes.very good.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
good service happy with all
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy to understand what you get
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Could only afford 7,000 as the 30,000 you advertise is way out of the price ranges for seniors
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
A great product. A very helpful person.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Seems to have a good return for your money.
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