%
- Over all Percentage 94
- empty 8
Rated /5 from 218019801903 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1801,9801,903 customer reviews.
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Reviews
1297-1308 of 2180 reviews
1297-1308 of 1980 reviews
1297-1308 of 1903 reviews
Trusted Customer - 5 years ago
Clearly explained and very uncomplicated, questions I...
Seniors Funeral Insurance
Product Review
The cover suited my needs at this time and consultant was friendly an explained every queries I had perfectly, am happy with what I have chosen.
Service Review
Clearly explained and very uncomplicated, questions I asked were well an confidently explained thankyou so much for your time
Joyce Whanau - 5 years ago
Rangimarie Whanau
Seniors Funeral Insurance
Product Review
Gender: Male didn't force plans upon me, 100% accommodating felt comfortable when explaining, This process is scary - its your Funeral after all. Customer service deserved and excellence.
Service Review
Rangimarie Whanau
Lynne Phillips - 5 years ago
Very prompt response to my request for a quote and...
Seniors Funeral Insurance
Product Review
Heidi was able to give me options to suit what I wanted and could afford
Service Review
Very prompt response to my request for a quote and such a lovely lady called Heidi. So very helpful and a joy to speak with.
Trusted Customer - 5 years ago
Too much too fast to take in but yes would recommend...
Seniors Funeral Insurance
Product Review
Until I read the policy i am rating as above
Service Review
Too much too fast to take in but yes would recommend to others person on phone very pleasent
Michael Truman - 5 years ago
Full, comprehendible information supplied at initial...
Seniors Funeral Insurance
Product Review
It seems to be a fair and valuable product. Gives great peace of mind, knowing that the family will not have to fund my funeral. I would recommend it to others.
Service Review
Full, comprehendible information supplied at initial inquiry. Timely follow-up. Pleasant, relatable sales rep.
Paul Martin - 5 years ago
Good phone manner and explained everything clear
Seniors Funeral Insurance
Product Review
good for my situation i dont know what you mean
Service Review
good phone manner and explained everything clear
Michael Dawson - 5 years ago
Most impressed by the lady I dealt with. She was...
Seniors Funeral Insurance
Product Review
The type of insurance funeral is the best around. Leaves other companies in the dust for what you require.
Service Review
Most impressed by the lady I dealt with. She was warming to all subjects discussed. Her professionalism was of a very high standard and answered any questions promptly.
Trusted Customer - 5 years ago
Excellent communications and friendly staff. ...
Seniors Funeral Insurance
Product Review
Awesome customer service.
Service Review
Excellent communications and friendly staff. Explained everything clearly and advised several times that if I had questions to interrupt her
Trusted Customer - 5 years ago
Very friendly service. Shame I had to answer all the...
Seniors Funeral Insurance
Product Review
Good price options available.
Service Review
Very friendly service. Shame I had to answer all the same "standard questions " every time she called. Very repetitive.
Brian Charles Henstock - 5 years ago
Zac the customer service agent was polite, friendly...
Seniors Funeral Insurance
Product Review
Simple procedure, no fine print details
Service Review
Zac the customer service agent was polite, friendly and never patronising unlike other firms and services. Although reading from a script he answered my questions simply and authoritatively and took time to read again if required
Vickie Pulham - 5 years ago
I thought the service was excellent Really informative...
Seniors Funeral Insurance
Service Review
I thought the service was excellent Really informative and we got the cover we wanted
Catherine Denise Newdick - 5 years ago
Zac Very helpful and very patient with me
Seniors Funeral Insurance
Service Review
Zac Very helpful and very patient with me
Karen Saunders - 5 years ago
Everything was explained, organised and completed over...
Seniors Funeral Insurance
Service Review
Everything was explained, organised and completed over the phone. I had spent the previous couple of days investigating life insurance and insurance companies run for cover, and some even kick you out (happened to us 2019), when they hear the word cancer. So with the funeral insurance, I'm covered when the inevitable happens and feel very reassured. None of the insurance companies I spoke to, recommended funeral insurance btw, my husband had signed up for funeral insurance with NZ Seniors earlier this year, so that's why I proceeded.
Wallace Rampersad - 5 years ago
Explanation of the policy.
Seniors Funeral Insurance
Service Review
Explanation of the policy.
Warwick Stevens - 5 years ago
The young man was an extremely good customer service...
Seniors Funeral Insurance
Service Review
The young man was an extremely good customer service person. He explained the company philosophy and ethos very well and I was very impressed with the ways in which the company cared for its clients. He also listened to my questions and replied to them fully and clearly He explained the fee structure well and i was able to take an affordable policy which will be a blessing to me.
John Kopua - 5 years ago
Very easy to understand your agent victor throughout...
Seniors Funeral Insurance
Service Review
very easy to understand your agent victor throughout the process so easy i should have started earlier in my life more young people should be made aware of how easy it is for them and there families instead of leaving it for the last minute thank you NZ Seniors
Diane Pulford - 5 years ago
It was very good everything was explained very well
Seniors Funeral Insurance
Service Review
it was very good everything was explained very well
Trusted Customer - 5 years ago
Helpful. knowledgeable, professional.
Seniors Funeral Insurance
Service Review
Helpful. knowledgeable, professional.
Graham Braddock - 5 years ago
Very prompt reply to email inquiry. Policy explained...
Seniors Funeral Insurance
Service Review
Very prompt reply to email inquiry. Policy explained well and in detail. Friendly consultant, no pushiness.
Morton Pita - 5 years ago
Hey Guys Awesome service by your rep. Very passionate...
Seniors Funeral Insurance
Service Review
Hey Guys Awesome service by your rep. Very passionate about what he does I can see, great asset for you guys. i wish I had joined earliar cheers.
Irene Graham - 5 years ago
They were very up front with wat they were saying I...
Seniors Funeral Insurance
Service Review
They were very up front with wat they were saying I asked questions an they answered well I would recommend them to my friends an family they were cheap which we could afford
Trusted Customer - 5 years ago
Clear speech open to questions if needed
Seniors Funeral Insurance
Service Review
clear speech open to questions if needed
James Marshall - 5 years ago
Karen is the best in all areas . recommend highly .
Seniors Funeral Insurance
Service Review
Karen is the best in all areas . recommend highly .
Trusted Customer - 5 years ago
Danielle was professional and efficient whilst still...
Seniors Funeral Insurance
Service Review
Danielle was professional and efficient whilst still making the sale personal. She was a delight to deal with and always checked to make sure I had understood everything completely. Exceptional service from a young lady at the end of her shift, when some young ones would have a slight rush in the sale at the end of their day, Danielle sounded as if she was just starting her day. Danielle is an absolute asset to your company. I hope you appreciate her.
Paulette Waddell - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It is one of the best around
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
No pressure to buy outside what I can afford
Penelope Diana Kite - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
See customer experience!!!!
Carl Perrin - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good value for money and just what i needed
Gunner Lovich - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Already stated in previous comments
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good product but a tad expensive. Still glad I have insurance now. Great peace of mind.
Nathan Paniona - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It covered my needs and ensured my understanding of the policy
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Initially wanted max cover but have reviewed expenses and changed for a lesser cover to reduce premiums. I understand if I cannot pay premiums on time I could forfeit everything..... scam!
David Head - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
A good policy. Better than I ever imagined.
Christine Easthope - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
great service and sound advice. Nice to know that I was listened too and not just someone that they could get money from
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good product. Decent service.
Bruce John Madden - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great deals & options thank you
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