%
- Over all Percentage 94
- empty 8
Rated /5 from 235120952074 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,3512,0952,074 customer reviews.
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Reviews
1309-1320 of 2351 reviews
1309-1320 of 2095 reviews
1309-1320 of 2074 reviews
Trusted Customer - 5 years ago
Helpful advice and easy to deal with - thanks
Seniors Funeral Insurance
Product Review
In comparison to other products offers competitive benefits
Service Review
Helpful advice and easy to deal with - thanks
Kim Thomas - 5 years ago
She was very helpful and explained everything to me
Seniors Funeral Insurance
Product Review
I rated yous a 100% and I'm really happy I'm insured
Service Review
She was very helpful and explained everything to me
Trusted Customer - 5 years ago
She was very helpful answered all my questions made my...
Seniors Funeral Insurance
Product Review
I was able to make choices of cost reflecting on what's happening at the moment and able to go up in the future
Service Review
She was very helpful answered all my questions made my decision to go with NZ Seniors easier
Trusted Customer - 5 years ago
Very good xcellent.perfect I could undertand . Lots of...
Seniors Funeral Insurance
Service Review
Very good xcellent.perfect I could undertand . Lots of patience.
Tom Roche - 5 years ago
Prompt response to initial enquiry. Encouraging...
Seniors Funeral Insurance
Product Review
Excellent service. Looks good at the moment Only time will tell if the Policy lives up to the advertising and small print of the Policy document. Am confident it will.Thankyou.
Service Review
Prompt response to initial enquiry. Encouraging conversation/ communication to establish need and purpose of new policy. A 'Top Up'. Prompt response on draft docs (email) enabled confirmation of policy. On review of docs discovered error no doubt my fault (hearing is an issue). Amendment resolved in 24 hours. Confirmation of Policy proceeded. Excellent! Thanks to all staff involved especially Frances.!
Peter Andrew Campbell - 5 years ago
Did awesome job an would reccomend to others 100%
Seniors Funeral Insurance
Service Review
did awesome job an would reccomend to others 100%
Christopher David Stock - 5 years ago
May have got 5 but the whole process is long winded ,...
Seniors Funeral Insurance
Service Review
May have got 5 but the whole process is long winded , no fault of the Caller ,
Trusted Customer - 5 years ago
I received a phone call within 10 minutes of...
Seniors Funeral Insurance
Product Review
The policy offered is excellent and affordable and the cost is very competitive.
Service Review
I received a phone call within 10 minutes of requesting a quote. The Lady I spoke to was informative, professional and friendly. The process was so simple.
Carol Takua Waa - 5 years ago
I have answered that , the lady I spoke to was very...
Seniors Funeral Insurance
Product Review
Because people never think about how much funerals will cost a family when they leave this Earth .
Service Review
I have answered that , the lady I spoke to was very friendly and made sure I understood what she was saying..
Trusted Customer - 5 years ago
A very long wait time to get to talk to a human voice....
Seniors Funeral Insurance
Service Review
A very long wait time to get to talk to a human voice. I rang to cancel my husbands policy as he has passed away. He passed under the 12 month threshold. I was asked to provide a death certificate in order to cancel the policy. This is rediculous as they are not issued for up to 6 weeks after the death has been registerd. Effectively this would have meant 3 more fortnightly payments. If a person rings to cancel a policy for whatever reason they should not have to even give a reason and certainly should not be part of the ceasation process. Sending an email confirmation without a reason should be sufficient.
Trusted Customer - 5 years ago
Thorough communication with step by step confirmations...
Seniors Funeral Insurance
Product Review
superior to packages of competitors
Service Review
thorough communication with step by step confirmations of detail being understood
Agnes - 5 years ago
Well presented & very informative
Seniors Funeral Insurance
Product Review
Knew it all informative enjoyed the agent
Service Review
Well presented & very informative
Trusted Customer - 5 years ago
It was nice and easy to set up insurance the guy was...
Seniors Funeral Insurance
Service Review
It was nice and easy to set up insurance the guy was vry clear and easy 2 understand thanks
Trusted Customer - 5 years ago
The service and information given was excellent. Only...
Seniors Funeral Insurance
Service Review
The service and information given was excellent. Only issue was I am unable to open email due to format it was sent in
Trusted Customer - 5 years ago
Very professional
Seniors Funeral Insurance
Service Review
Very professional
Trusted Customer - 5 years ago
Great service by salesman excellent and easy cover for...
Seniors Funeral Insurance
Service Review
Great service by salesman excellent and easy cover for my budget, I would recommend this cover agency to many people, no third degree or unpleasant dialig
Trusted Customer - 5 years ago
Absolutely awesome would pass the group info to all I...
Seniors Funeral Insurance
Service Review
Absolutely awesome would pass the group info to all I could
Steven Burger - 5 years ago
Great service,well explained,no pressure
Seniors Funeral Insurance
Service Review
Great service,well explained,no pressure
Brian Otene - 5 years ago
The staff was very easy and friendly to deal with I...
Seniors Funeral Insurance
Service Review
The staff was very easy and friendly to deal with I would recommend them to my friends
Virginia Stocker - 5 years ago
Very clear explanation of terms and conditions. Prompt...
Seniors Funeral Insurance
Service Review
Very clear explanation of terms and conditions. Prompt implementation of the policy.
Teresa Cottle - 5 years ago
Very helpful with all the information need to answer...
Seniors Funeral Insurance
Service Review
Very helpful with all the information need to answer any of my questions. Also very friendly staff member who made contact with me.
Trusted Customer - 5 years ago
Can't fault service of the phone call to New Zealand...
Seniors Funeral Insurance
Service Review
Can't fault service of the phone call to New Zealand Seniors for a policy excellent
Brenda Nathan - 5 years ago
Lovely discussion with Teresa, answered queries...
Seniors Funeral Insurance
Service Review
Lovely discussion with Teresa, answered queries clearly read all the kaupapa beautifully a very real discussion about this cover very accommodating Teresa listened to me and we worked our policy in total agreeance with what Mark and I were wanting.
Kevin Storer - 5 years ago
Explanations clearly and unassumingly explained I.e....
Seniors Funeral Insurance
Service Review
Explanations clearly and unassumingly explained I.e. with respect well informed and questions responded to accordingly.
Wendy Kohi - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The premium is a bit higher then my old insurer, but the sence of security is worth the extra cost.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Gives me peace of mind for my family
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I got good funeral coverage for a minimal fortnightly payment
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Some extra rewards for the customer
claire - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
it was very helpful and also very good thank you
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The price and no hassle !!
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thank you for your kindness and patience within the process which was lengthy
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The cover suited my needs at this time and consultant was friendly an explained every queries I had perfectly, am happy with what I have chosen.
Joyce Whanau - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Gender: Male didn't force plans upon me, 100% accommodating felt comfortable when explaining, This process is scary - its your Funeral after all. Customer service deserved and excellence.
Lynne Phillips - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Heidi was able to give me options to suit what I wanted and could afford
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Until I read the policy i am rating as above
Michael Truman - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It seems to be a fair and valuable product. Gives great peace of mind, knowing that the family will not have to fund my funeral. I would recommend it to others.
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