%
- Over all Percentage 94
- empty 8
Rated /5 from 193418311657 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 1,9341,8311,657 customer reviews.
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Reviews
1381-1392 of 1934 reviews
1381-1392 of 1831 reviews
1381-1392 of 1657 reviews
Ken Walker - 5 years ago
Well explained all the way through and would recomend...
Seniors Funeral Insurance
Product Review
good value for your money and good benefits as well
Service Review
well explained all the way through and would recomend to all other seniors
Trusted Customer - 5 years ago
Very good service, lovely people, easy to talk to
Seniors Funeral Insurance
Product Review
Just got policy but looks really good and easy to understand
Service Review
Very good service, lovely people, easy to talk to
David Wright - 5 years ago
Great service, But carried on even when I asked to be...
Seniors Funeral Insurance
Service Review
Great service, But carried on even when I asked to be called back as had just arrived at work
Trusted Customer - 5 years ago
The rep was very friendly and knowledgeable, made me...
Seniors Funeral Insurance
Product Review
Still assessing the policy
Service Review
The rep was very friendly and knowledgeable, made me feel at ease to ask any question even if it meant her repeating information
Michelle Stone - 5 years ago
Was able to understand everything Steph was saying...
Seniors Funeral Insurance
Product Review
Its affordable, its great
Service Review
Was able to understand everything Steph was saying when she was reading the requirements. Steph also answered my question. Really had an instant repore with her.
Ellen Manaena - 5 years ago
Simply put and clearly understood.
Seniors Funeral Insurance
Service Review
Simply put and clearly understood.
Wilfredo Entona - 5 years ago
The agent is helpful and have explained the important...
Seniors Funeral Insurance
Product Review
I think this suit for the requirements that I am after. I am happy of the terms and condition of the insurance itself.
Service Review
The agent is helpful and have explained the important points of the insurance, The package is much better compare to other similar insurances.
Boris Stavenow - 5 years ago
Prompt attention and good answers to my questions....
Seniors Funeral Insurance
Product Review
went through different options with the help of Courtney
Service Review
prompt attention and good answers to my questions. Thank you Courtney !
BCM - 5 years ago
Great customer service/sales experience, praise and...
Seniors Funeral Insurance
Product Review
Happy with my purchase, its a good cover with great benefits for older people like me.
Service Review
Great customer service/sales experience, praise and shout out to Zac and Sharon for their assistance during my call. The information was well articulated and well received, thank you again.
Trusted Customer - 5 years ago
Response to inquiry very quick, clarity of...
Seniors Funeral Insurance
Product Review
met requirements, answered all questions to my satisfaction
Service Review
Response to inquiry very quick, clarity of communication very good, efficient with all tasks, everything able to be completed online and met my requirements.
Wayne Andrews - 5 years ago
Very friendly and knowledgable staff. I had read the...
Seniors Funeral Insurance
Product Review
I wanted to make sure that when my time comes that my family are not put under pressure, the package I have gone with will do that.
Service Review
Very friendly and knowledgable staff. I had read the information on your website so during her presentation, all I had to do was confirm what J had read was correct.
Graham Mitchell - 5 years ago
Customer Service Staff very good at explaining how...
Seniors Funeral Insurance
Product Review
Only downside is the stand down period of 12 months if you die of natural causes, however most other companies have a 24 month stand down period, so better than most.
Service Review
Customer Service Staff very good at explaining how policy worked, and sent off requested quotes in a very quick time.
Yogesh Kumar - 5 years ago
New Zealand senior is very help full and customer...
Seniors Funeral Insurance
Service Review
New Zealand senior is very help full and customer services guide you properly and make you understand how you been covered.
Sulita Valaau - 5 years ago
Knowledgeable and well explained of everything.
Seniors Funeral Insurance
Service Review
Knowledgeable and well explained of everything.
Helen Magdalene Grimshaw - 5 years ago
Very good service, the customer service lady gave me...
Seniors Funeral Insurance
Service Review
very good service, the customer service lady gave me all the information i needed to make a comfortable decision. Thank you Helen Grimshaw
Trusted Customer - 5 years ago
Persistent if nothing else
Seniors Funeral Insurance
Service Review
Persistent if nothing else
Lindsey Robbins - 5 years ago
Accuracy
Seniors Funeral Insurance
Service Review
accuracy
Trusted Customer - 5 years ago
The consultant who dealt with my enquiry ws efficient,...
Seniors Funeral Insurance
Service Review
The consultant who dealt with my enquiry ws efficient, knowledgeable and very thorough. Any questions I had he was able to answer immediately.
Gabriel Maraea Ham - 5 years ago
I would say the. Ease of charting it wasn't just like...
Seniors Funeral Insurance
Service Review
I would say the. Ease of charting it wasn't just like ,a salesperson trying to sell a product,friendliness & warmth is what we all look for when speaking to someone for the first time,plus being knowledgeable about what they are selling is always the icing on the cake
Morehu Beau Rangiwai - 5 years ago
Simple to follow . Clear and concise to the point....
Seniors Funeral Insurance
Service Review
Simple to follow . Clear and concise to the point. Repiditive understanding. Follow through till client is.sure and happy.and understands procedures what the insurance provides. Excellent communication. Highly skilled in people management. Truly satisfied with explanations. A credit.to have spoken to the right well trained.person.
Trusted Customer - 5 years ago
Good service
Seniors Funeral Insurance
Service Review
Good service
Trusted Customer - 5 years ago
Good service. Lovely customer service lady. Very...
Seniors Funeral Insurance
Service Review
Good service. Lovely customer service lady. Very professionsl
Faiaga Sekai - 5 years ago
My name is CJ, I helped put this in place for my...
Seniors Funeral Insurance
Service Review
My name is CJ, I helped put this in place for my mother Faiaga. The person my mother and I dealt with is Teresa; she is very empathetic and very knowledgeable. I really liked how in the initial call she could relate to the "island" way and the mentality of losing a loved one, which made the conversation easier to have. Very patient with my mother and I; English is her 2nd language and with the use of a interpreter, really understood and liked the policy and it gave us peace of mind. Teresa is awesome! Also, very very very prompt! An enquiry was initiated through the website, and within 10min someone called me back! Super efficient!! Just one bit of feedback; it would be more convenient if the company had an interpreting service or staff that could translate instead of using a 3rd party. Although I had to pay to use an interpreting service, it was still necessary to have something in place for my mother because its such a great policy! Thank you so much for helping us out :)
Trusted Customer - 5 years ago
Excellent service..very happy customer. I would...
Seniors Funeral Insurance
Service Review
Excellent service..very happy customer. I would recommend Fern for best customer service of the month. Saff like Fern need to be acknowledged for their good work..it shows you appreciate the work they do. Due to Ferns good customer service I would recommend Senior NZ funeral cover to family and friends..
Kenneth Benoit - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
better terms than any of the other plans that I looked into
Karen Rolfe - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Lovely manners clear communications
Heather Manley - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Simple and quick to follow
John Manley - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
In a word. Easy. Simple.
Denise Caley - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
need to do that peace of mind
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very affordable fortnighly payments
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
i need to sit down and read the info
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very nice salesman, very helpful
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good clear communication and good product
Deborah Partridge - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I have been researching funeral insurance and I think this was my best option
David Te Kanawa - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It suits me perfectly and plus it gives me peace internally and as I am a senior personal it is a true blessing
Judith Clifton - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good service, helpful staff member
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