%
- Over all Percentage 94
- empty 8
Rated /5 from 244221472165 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,4422,1472,165 customer reviews.
Authentic reviews powered by Feefo
Reviews
1597-1608 of 2442 reviews
1597-1608 of 2147 reviews
1597-1608 of 2165 reviews
Trusted Customer - 5 years ago
The customer service experience was exceptional, she...
Seniors Funeral Insurance
Product Review
I didnt expect what I got, I made an enquiry about funeral cover, but what the cover actually covers, the repayments, the quickness turn around...all of this was completely unexpected.
Service Review
The customer service experience was exceptional, she was well spoken, clear, friendly and very professional
Trusted Customer - 5 years ago
Great information available on the website
Seniors Funeral Insurance
Product Review
Product suits our needs well and is affordable. Provides peace of mind that our children won't have to meet our funeral costs.
Service Review
Great information available on the website
Thomas Andrew Sneddon - 5 years ago
The information was presented clearly and concisely.
Seniors Funeral Insurance
Product Review
The purchase suited my needs
Service Review
The information was presented clearly and concisely.
Jackie Raukura - 5 years ago
Very informative efficient and I did not feel...
Seniors Funeral Insurance
Product Review
Easy no stress now we have piece of mind
Service Review
Very informative efficient and I did not feel obligated to anything once the quote was completed and good follow up by Heidi
Raewyn Geary - 5 years ago
The guy who worked with me "Benjamin" was so patient...
Seniors Funeral Insurance
Product Review
Very affordable insurance..
Service Review
The guy who worked with me "Benjamin" was so patient from when I made first contact thru to when I got everything sorted so I could go ahead with taking out the policy.
Larry Donnell - 5 years ago
Firstly the person engaged in conversation with who...
Seniors Funeral Insurance
Product Review
The cost is no better than whats being offered by other providers......I would have thought that being a seniors web sight you may have been a little more competitive on the cost.
Service Review
Firstly the person engaged in conversation with who ever needs to listen to the clients needs and not rattle on about how good they (meaning NZ Seniors )are....not impressed at all had to call back after I had read the email to have corrections made.
Trusted Customer - 5 years ago
Their staff member Zak made my dealing with seniors...
Seniors Funeral Insurance
Product Review
My policy was just what I needed to provide a sensible approach to helping my daughter when she will need it the most.
Service Review
Their staff member Zak made my dealing with seniors easy and informative with no hard sale, a touch of humour but also a high level of sensitivity. Making sure that I clearly understood the arrangement within the policy putting me at ease with my decision. He included details of seniors underwriters so I could confirm their status and providing a good sense of stability.
Trusted Customer - 5 years ago
The rep was thorough although spoke quite fast (He was...
Seniors Funeral Insurance
Product Review
Okay to good. May not proceed
Service Review
The rep was thorough although spoke quite fast (He was a good salesman). Product was quite expensive compare to an offer from my existing insurance. However it did offer greater benefits particularly if I live beyond 85 years (Unlikely as I have cancer which may shorten my life somewhat). Overall a good experience.
Andrew G Stewart - 5 years ago
A bit pricey but not as fair as I would have liked....
Seniors Funeral Insurance
Product Review
No one or one thing for that matter is perfect.
Service Review
A bit pricey but not as fair as I would have liked. The reduction in premiums should be 10% every 5 yrs-a bit stingy being 5%. But overall, an excellent product.
Trusted Customer - 5 years ago
Great. Friendly informative staff
Seniors Funeral Insurance
Product Review
Gives me peace of mind knowing my family will have money for my funeral
Service Review
Great. Friendly informative staff
Trusted Customer - 5 years ago
Very clear communication
Seniors Funeral Insurance
Product Review
I like the product we purchase
Service Review
Very clear communication
Stephen Philip Jones - 5 years ago
Speed of response to my email seeking a quote (less...
Seniors Funeral Insurance
Product Review
Earlier comments cover this.
Service Review
Speed of response to my email seeking a quote (less than five minutes); such a helpful response (from Benjamin); a fortnightly cost of only two bottles of cheap red or only two thirds of an hour of my gardening hourly rate; and, once I had decided to accept, all done in one further phone call, pending receipt of a hard copy for reading the fine print.
Trusted Customer - 6 years ago
The rep was very friendly and knowledgeable, made me...
Seniors Funeral Insurance
Service Review
The rep was very friendly and knowledgeable, made me feel at ease to ask any question even if it meant her repeating information
Michelle Stone - 6 years ago
Was able to understand everything Steph was saying...
Seniors Funeral Insurance
Service Review
Was able to understand everything Steph was saying when she was reading the requirements. Steph also answered my question. Really had an instant repore with her.
Ellen Manaena - 6 years ago
Simply put and clearly understood.
Seniors Funeral Insurance
Service Review
Simply put and clearly understood.
Wilfredo Entona - 6 years ago
The agent is helpful and have explained the important...
Seniors Funeral Insurance
Service Review
The agent is helpful and have explained the important points of the insurance, The package is much better compare to other similar insurances.
Boris Stavenow - 6 years ago
Prompt attention and good answers to my questions....
Seniors Funeral Insurance
Service Review
prompt attention and good answers to my questions. Thank you Courtney !
BCM - 6 years ago
Great customer service/sales experience, praise and...
Seniors Funeral Insurance
Service Review
Great customer service/sales experience, praise and shout out to Zac and Sharon for their assistance during my call. The information was well articulated and well received, thank you again.
Trusted Customer - 6 years ago
Response to inquiry very quick, clarity of...
Seniors Funeral Insurance
Service Review
Response to inquiry very quick, clarity of communication very good, efficient with all tasks, everything able to be completed online and met my requirements.
Wayne Andrews - 6 years ago
Very friendly and knowledgable staff. I had read the...
Seniors Funeral Insurance
Service Review
Very friendly and knowledgable staff. I had read the information on your website so during her presentation, all I had to do was confirm what J had read was correct.
Graham Mitchell - 6 years ago
Customer Service Staff very good at explaining how...
Seniors Funeral Insurance
Service Review
Customer Service Staff very good at explaining how policy worked, and sent off requested quotes in a very quick time.
Walter Brady - 6 years ago
I personally though it would cost less then other...
Seniors Funeral Insurance
Service Review
I personally though it would cost less then other insurance providers
James Bruce Daniell - 6 years ago
Helpful advice Well explained
Seniors Funeral Insurance
Service Review
Helpful advice Well explained
David Moreton - 6 years ago
You contacted me the next working day and your rep was...
Seniors Funeral Insurance
Service Review
You contacted me the next working day and your rep was very kind, knowledgable, and clearly spoken.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great value for price wuoted
Alan Cains - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Again seamless procedure. Prove very comparable
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Yet to read the policy!!!!!!!
Uddhav Adhikary - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Explained clearly all conditions
Edwin Proffitt - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just right for what I was looking for
Muhammad Naveed Hamid - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Getting cover is easy, but still puzzling why need to wait for 12 months, policy to be active? that's mean i am not covered yet
Michael Jujnovich - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The loyalty paybacks,and many other benefits meant a truly twenty first century insurance policy, unlike some older policies we hold from other Insurance Companies
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent purchase, simple but effective
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The terms are fair and reasonable
Janelle Skeggs - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
pleased i have funeral cover now so im not leaving my children with a bill,
Rangiwhakaoma Te Tomo - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great price, good value for the money requested
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Surprised with what the policy offered . Very happy with the payments and reduction after 12 months, and to know I'm covered immediately makes me feel comfortable knowing my children won't have a problem with funds as it triples my cover from 10k to 30k.after my death...Very Happy 😊 ☺
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now