%
- Over all Percentage 94
- empty 8
Rated /5 from 192518251648 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 1,9251,8251,648 customer reviews.
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Reviews
1633-1644 of 1925 reviews
1633-1644 of 1825 reviews
1633-1644 of 1648 reviews
Trusted Customer - 6 years ago
Great service and explanation provided.
Seniors Funeral Insurance
Product Review
Good policy for my husband and I
Service Review
Great service and explanation provided.
Rosalie Mayo - 6 years ago
I received very indepth information on the phone and...
Seniors Funeral Insurance
Product Review
I felt it will cover my needs well and there were several side benefits eg cash back and payments stopping at 85
Service Review
I received very indepth information on the phone and answers to my questions. I felt this was the best funeral insurance deal I have found. happy
Marilyn Simonsen - 6 years ago
Customer service spot on. Friendly voice on the...
Seniors Funeral Insurance
Product Review
Definitely would recommend NZ seniors Insurance to my friends.
Service Review
Customer service spot on. Friendly voice on the phone. All aspects of the policy explained well.
Margaret Brittain - 6 years ago
Joseph was informative and helpful and made the whole...
Seniors Funeral Insurance
Product Review
Very happy with the insurance, we have looked around for a few years but now we have downsized and all our bills are smaller we wanted some cover. I researched several companies before choosing yours
Service Review
Joseph was informative and helpful and made the whole thing very easy
Paul Stevens - 6 years ago
They were friendly and helpful and answered any...
Seniors Funeral Insurance
Product Review
I thought it would of been a little cheaper
Service Review
They were friendly and helpful and answered any questions in a simple informative manner
Maurice Prendiville - 6 years ago
Extremely prompt follow up, great product and very...
Seniors Funeral Insurance
Product Review
Perfect to meet our requirements.
Service Review
Extremely prompt follow up, great product and very informed and efficient sales person.
Trusted Customer - 6 years ago
Fantastic, I've dealt with Heidi now regarding a few...
Seniors Funeral Insurance
Product Review
Highly competitive, love that you get back what you put in ie: if your total premiums put in, are higher than the value of your policy that you took out, at the time of your passing, it's the higher amount that is paid out to the family!! I looked at all the other top funeral cover providers and none of them offered this.
Service Review
Fantastic, I've dealt with Heidi now regarding a few enquiries and she has always been helpful, enthusiastic and lovely to deal with. She is the reason I continued to enquire on behalf of other family members and have recommended they look at NZ Seniors not only for their policies but friendly and helpful service.
Trusted Customer - 6 years ago
Very clear instructions. Friendly customer service.
Seniors Funeral Insurance
Product Review
Haven't seen all the documents yet. But it sounded good
Service Review
Very clear instructions. Friendly customer service.
Cheryl Rendell - 6 years ago
The person I spoke to was brilliant at getting to know...
Seniors Funeral Insurance
Service Review
The person I spoke to was brilliant at getting to know a little about me before launching into the sales talk. Once we decided on my needs she made sure at every step I understood what was happening and gave me the opportunity to ask as many questions as I liked. All in all it was the closest thing to a perfect experience as you can get and I would not hesitate to recommend this service to others as a result.
Warren Aubin Pendergrast - 6 years ago
Very pleasant
Seniors Funeral Insurance
Service Review
very pleasant
Trusted Customer - 6 years ago
Answered all my questions, repeated anything I didn’t...
Seniors Funeral Insurance
Product Review
I know that I'm in good hands and that my daughter will be alright, I couldn't have picked a better company, thank you again
Service Review
Answered all my questions, repeated anything I didn't understand, definitely yes I would recommend them
Mary Elizabeth Phillips - 6 years ago
They explained clearly any queries i had if i was...
Seniors Funeral Insurance
Product Review
I am very happy with funeral policy and affordable for me and the great thing about this policy i dont have to wait 2 years
Service Review
They explained clearly any queries i had if i was unsure. She was patient with answering any questions i might have. Very good customer service. Thank youu
Helen Cholmondeley - 6 years ago
The phone contact was clear and polite, she covered...
Seniors Funeral Insurance
Service Review
The phone contact was clear and polite, she covered all the details I wanted to know and I didn't have to "push 1 0r 2" at any stage.
David Higgie - 6 years ago
They were brilliant and worked out an affordable...
Seniors Funeral Insurance
Service Review
They were brilliant and worked out an affordable product for me, within my budget and that will be easy to increase as my situation changes.
Trusted Customer - 6 years ago
The agents were very thorough and clear in terms of...
Seniors Funeral Insurance
Service Review
The agents were very thorough and clear in terms of disclosing all information that we needed to know. It just seemed a bit overkill as they told me "all calls are recorded and advice is general in nature and may not be suitable for your individual's needs" or whatever like 7 times in the conversation. I know you want to cover your ***** but it just dragged the whole process out.
Trusted Customer - 6 years ago
Everything
Seniors Funeral Insurance
Service Review
Everything
Trusted Customer - 6 years ago
Quick response and very informative. The call back was...
Seniors Funeral Insurance
Service Review
Quick response and very informative. The call back was exactly when I was told it would be.
David Dawson - 6 years ago
Excellent explanation of services offered. Patience...
Seniors Funeral Insurance
Service Review
Excellent explanation of services offered. Patience and understanding of my needs.
Trusted Customer - 6 years ago
They were prompt courteous and helpful. The...
Seniors Funeral Insurance
Service Review
They were prompt courteous and helpful. The representative explained everything to me.
Trusted Customer - 6 years ago
Great service
Seniors Funeral Insurance
Service Review
Great service
Pauline Reid - 6 years ago
Heidi was amazing on the phone. Covered everything...
Seniors Funeral Insurance
Service Review
Heidi was amazing on the phone. Covered everything well.
Terence Kilburn - 6 years ago
Both times have been great people to talk...
Seniors Funeral Insurance
Service Review
both times have been great people to talk to. everything is explained,,nice and easy,,no rush to sell and get of the phone. very nice people and great funeral insurance,,thanks
Trusted Customer - 6 years ago
Excellent .. sales rep teresa was couteous,friendly...
Seniors Funeral Insurance
Service Review
excellent .. sales rep teresa was couteous,friendly and believed in the product..explained the benefits well...answered questions ..bravo kiwi from tauranga ..!!
Trusted Customer - 6 years ago
Ethan was very informative, well mannered and...
Seniors Funeral Insurance
Service Review
Ethan was very informative, well mannered and confident, he answered all our questions and most importantly was patient with my dad who has basic vocabulary and cannot hear well, we also asked for premiums to be paid fortnightly on a certain day, so in the end we chose NZ senior because of what we liked in the policy, it was just a little higher in premiums compared to the other funeral insurances but the benefits far exceed the price and is still affordable. Dad's happy I'm happy
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
This insurance seems to cover every thing that I require and seems to have added advantages to other funeral insurances that I have read/heard about.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Haven't had time to read through fine print yet but sounds really good
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Most insurances ``increase`` in price as one gets older ,but to find this actually decreases each 5 years, makes a change, and is inviting to retired people to seriously look and think about taking this insurance , and being able to ``Afford`` the premiums/
Jocelyn Hill - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Policy written in a very clear language making it easier for older people to understand and able to make to make their own choice and payment rates very good for people living on a low income
Maureen Feely - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Helped me to understand told me easy terms about policy
Deborah Hart - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
ideal and affordable thanks for that
Terry Kilburn - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
great comunication and no pushy tactics,, customer friendly
Karen Husband - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The team explained every thing in simple language
Christine Wright - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Were very good. Told me everything I needed to know.
Craig Mitchell - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Insurance was lowest of several quotes I received and the whole process was easy and straightforward. I will definitely recommend this insurance to others.
Rangikawhiu Andrews - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
reasonable affordable good deal
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great policy for what you get
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