%
- Over all Percentage 94
- empty 8
Rated /5 from 192618251648 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 1,9261,8251,648 customer reviews.
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Reviews
1669-1680 of 1926 reviews
1669-1680 of 1825 reviews
0-1648 of 1648 reviews
Linda Bennett - 6 years ago
Very friendly. Explained everything well and made sure...
Seniors Funeral Insurance
Product Review
Happy to have the policy I have. A relief to have it. Staff are so nice.
Service Review
Very friendly. Explained everything well and made sure I understood everything.
Trusted Customer - 6 years ago
Joseph was lovely. Friendly and professional. Helped...
Seniors Funeral Insurance
Product Review
The funeral cover is just what I wanted. Affordable and won't increase my premium.
Service Review
Joseph was lovely. Friendly and professional. Helped me get a funeral cover that suited me without trying to press for more than I wanted. Told me all the required information and legal stuff and still remained respectful and friendly.
Peter Barnett - 6 years ago
After the quote had been finalised i felt i was...
Seniors Funeral Insurance
Product Review
appears to be a better product than other companies but disappointed that premiums are not refunded if i die naturally within 12 months
Service Review
after the quote had been finalised i felt i was pressured to make a decision to go ahead with the purchase before i had time to digest everything.when i mentioned this fact, the employee did offer to ring back a few days later which i was happy with.
Patricia Daylene Barnett - 6 years ago
Listened to what i required & presented & explained...
Seniors Funeral Insurance
Product Review
appears to be a better deal than other companies, although disappointed that premiums not refunded if i die naturally within 12 months
Service Review
listened to what i required & presented & explained well. would recommend to others & utilise again myself
Angela Massey - 6 years ago
Very friendly informative service from Alex
Seniors Funeral Insurance
Product Review
More benefits than I realised Less expensive than I expected
Service Review
Very friendly informative service from Alex
Trusted Customer - 6 years ago
The person I spoke to, was fantastic. I felt confident...
Seniors Funeral Insurance
Product Review
It is affordable and it is something that I know I needed to do.
Service Review
The person I spoke to, was fantastic. I felt confident in what she said. She explained everything to me and ensured that I understood the information. I got the impression that she enjoyed her job. I would recommend this service to other people of my age. Thank you. It has given me a peace of mind. I
Gary William Clapp - 6 years ago
Everything well explained, with very good email...
Seniors Funeral Insurance
Product Review
VERY GOOD. A bit out of my budget, but understand because of my age
Service Review
everything well explained, with very good email confirmation and detaIL
Helen Gall - 6 years ago
Because everything was explanined really well and they...
Seniors Funeral Insurance
Product Review
becaue it was what i needed
Service Review
Because everything was explanined really well and they were very helpful
Trusted Customer - 6 years ago
The customer service provided by New Zealand seniors...
Seniors Funeral Insurance
Product Review
It was a bit expensive but they offered better insurance benefits for me.
Service Review
The customer service provided by New Zealand seniors insurance was excellent. Joseph was very helpful at explaining me about the insurance policies and was patient and very friendly. I recommend this insurance company to family and friends.
Esila Puni - 6 years ago
Prompt contact and then followed up when I requested...
Seniors Funeral Insurance
Product Review
Informative and engaging spoke in user friendly language
Service Review
Prompt contact and then followed up when I requested without being too overbearing or aggressive.
Trusted Customer - 6 years ago
The call was great but follow up poor. You said I...
Seniors Funeral Insurance
Product Review
Great on phone but very poor follow up. I can't rate the policy as I haven't received the electronic copy as promised
Service Review
The call was great but follow up poor. You said I would get an electronic copy of my policy but 3 days later nothing
Trusted Customer - 6 years ago
Saw tv ad and decided to ring to find out more. The...
Seniors Funeral Insurance
Product Review
I thought the waiting time of 1year before you are covered was great, I know some have 2 years and your cover for accidental death was also great. When I was told this that sealed the deal for me.
Service Review
Saw tv ad and decided to ring to find out more. The information I was given was very easy to understand and thought the policy was great. The person I spoke to was very friendly and any questions I had was not a problem to answer, she was great. So glad I rang and am now covered. Thanks and would definitely recommend.
Monty Flavell - 6 years ago
Stand down period is disappointing, Cost is expensive...
Seniors Funeral Insurance
Service Review
Stand down period is disappointing, Cost is expensive if you are old. Happy about the pay out if you die for return of all funds or the policy amount whichever is higher.
Trusted Customer - 6 years ago
They provided me with the quotes I wanted, called back...
Seniors Funeral Insurance
Service Review
They provided me with the quotes I wanted, called back when they said and made sure I understood the policy. What I was most impressed with is that they never made me feel obligated to buy. Awesome service!
Susan Chalmers - 6 years ago
Very prompt service Phone staff extremely helpful and...
Seniors Funeral Insurance
Service Review
Very prompt service Phone staff extremely helpful and friendly ( with one staff member I felt like an old friend by the end of the call!!)
Trusted Customer - 6 years ago
I was happy generally with the service. The young man...
Seniors Funeral Insurance
Service Review
I was happy generally with the service. The young man was pleasant and helpful with required information. I got very frustrated on my first point of contact.(no fault of the young man that I was talking to)9 I have a rural address and your system would not accept my true postal address. RD postal delivery is very specific your system needs to accept that, not just go by my postal code. Having said that my first lot of information did arrive. That did not take away from my frustration. Obviously at this point I am still waiting for my actual insurance documents to arrive. I was emailed them, but I can not down load the document. I would rather not of received it as an sttachment. But I guess that's your system. I actually requested a return phone call as my health was not good on the first day I was rung and the frustration was overwhelming. True to his word my calls were returned at the agreed time. I am very happy with the one on one service I received. I would like to thank your staff member for his polite effenciency. Made it very easy for me to make the decision of the value I wanted to take out. Giving me several quotes that I requested. He also gave me all the information clearly giving me lots of opportunities to ask any questions or for more information All the official stuff at the end was a bit mind numbing. But again probably a legal necessary. But this is so important to me not to leave my daughter with a debt when I die. So I am happy to get it sorted.
Trusted Customer - 6 years ago
Very good well explained
Seniors Funeral Insurance
Service Review
very good well explained
Trusted Customer - 6 years ago
Yes very helpful and explained things well. Product...
Seniors Funeral Insurance
Service Review
Yes very helpful and explained things well. Product exactly what I'm looking for and good price
Peter Tupp - 6 years ago
They called very quickly and gave a very good run down...
Seniors Funeral Insurance
Service Review
They called very quickly and gave a very good run down about the service. Joseph was very good explaining what it is all about.
Trusted Customer - 6 years ago
Very informative and provided honest answers to queries
Seniors Funeral Insurance
Service Review
very informative and provided honest answers to queries
Susan Mori - 6 years ago
The person on the phone was lovely, and very helpful....
Seniors Funeral Insurance
Service Review
The person on the phone was lovely, and very helpful. The prices are great.
Kathleen - 6 years ago
I found the NZS Rep very good. He explained everything...
Seniors Funeral Insurance
Service Review
I found the NZS Rep very good. He explained everything very clearly. Also my questions were answered very well. I liked the fact that if he didn't know he sort help. I am 62yrs and found having some points emphased 3 times was not needed. However, I guess this is not always the case with many applicants being of different ages etc.
Brian Cottle - 6 years ago
Heidi The initial contact was very prompt, but I am...
Seniors Funeral Insurance
Service Review
Heidi The initial contact was very prompt, but I am still waiting for the emailed documentation to arrive Brian
Trusted Customer - 6 years ago
Received very good service over the phone. ...
Seniors Funeral Insurance
Service Review
Received very good service over the phone. Explanation was very thorough.
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