%
- Over all Percentage 94
- empty 8
Rated /5 from 205919051782 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,0591,9051,782 customer reviews.
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Reviews
1705-1716 of 2059 reviews
1705-1716 of 1905 reviews
1705-1716 of 1782 reviews
Trusted Customer - 6 years ago
Too quick to offer higher insurance didn’t match tv...
Seniors Funeral Insurance
Product Review
Just not 100 percent what I want a bit pricey
Service Review
Too quick to offer higher insurance didn't match tv advertising
Bernice Hide - 6 years ago
Answered my questions clearly explained
Seniors Funeral Insurance
Product Review
a good alternative to pre-paying for funeral costs at an affordable rate
Service Review
answered my questions clearly explained
Janice Newton - 6 years ago
Answered my questions that I did ask. Explained...
Seniors Funeral Insurance
Product Review
Good amount to pay for $6000 for Funeral Insurance.
Service Review
Answered my questions that I did ask. Explained everything clearly. I know what I will be paying with know extra Money being asked for later on in years to come. Very friendly young lass on the phone. NOT AT ALL PUSHY. Which is something I don't like.
Trusted Customer - 6 years ago
Yes customer service via phone excellent
Seniors Funeral Insurance
Product Review
Looks good, but early days of understanding all
Service Review
Yes customer service via phone excellent
Gary Britten - 6 years ago
Very pleasant service people. Clear info.
Seniors Funeral Insurance
Product Review
Seems like a fair price to pay.
Service Review
Very pleasant service people. Clear info.
Bruce Clarke - 6 years ago
Pleasant and helpful person on Telephone. Answered all...
Seniors Funeral Insurance
Product Review
beat other company I contacted in all areas.
Service Review
Pleasant and helpful person on Telephone. Answered all my questions fully. Would certainly be my first point of contact if any other services required.
Edith Bernadette Murray - 6 years ago
Customer Rep (Victor) friendly
Seniors Funeral Insurance
Product Review
Would have loved to have made it a higher policy but affordability prevented it
Service Review
Customer Rep (Victor) friendly
Trusted Customer - 6 years ago
I felt very comfortable with the lovely lady I was...
Seniors Funeral Insurance
Product Review
Cheaper than I thought Happy with my decision
Service Review
I felt very comfortable with the lovely lady I was talking to. She was able to answer all my questions
Val - 6 years ago
Wonderful just the best. If all your staff are so...
Seniors Funeral Insurance
Product Review
What's not to like. As the ad says 'you can't lose'
Service Review
Wonderful just the best. If all your staff are so awesome good on you HR staff for choosing the best 🤗💖🎉
Trusted Customer - 6 years ago
The consultant was polite, patient and very...
Seniors Funeral Insurance
Product Review
As stated above the experience with the consultant was excellent. The cover we purchased suited our needs, it was easy to understand and had very good benefits attached as compared to other Insurance providers. The only downside that on the website that when a customer purchased a policy there was the offer of a free 'will kit', when speaking to the consultant about it last night he advised that only applied to Australia and not New Zealand, please re-look at your website. I would really appreciate a 'will kit' as per stated on your website.
Service Review
The consultant was polite, patient and very understanding our needs. We spent over an hour on the phone and nothing was a bother to him. The consultant was not bothered by the number of questions we had. The whole experience was pleasurable.
Trusted Customer - 6 years ago
Excellent !
Seniors Funeral Insurance
Product Review
Great had a very positive experince
Service Review
Excellent !
Trevor Lambert - 6 years ago
Everything about the policy was very well explained
Seniors Funeral Insurance
Product Review
Good cover and I like the fact that the payout occurs in 12 months rather than 24
Service Review
Everything about the policy was very well explained
Pauline May Allen - 6 years ago
Explained in a understanding way, very pleased with...
Seniors Funeral Insurance
Service Review
Explained in a understanding way, very pleased with the service.
Fiona Gregory - 6 years ago
I just found that the customer service was friendly...
Seniors Funeral Insurance
Service Review
I just found that the customer service was friendly and helpful.
Trusted Customer - 6 years ago
Very friendly, the person I spoke with knew their...
Seniors Funeral Insurance
Service Review
Very friendly, the person I spoke with knew their product, and very efficency and fast service.
Ivan Ryniker - 6 years ago
Prompt and efficient service, all I needed.
Seniors Funeral Insurance
Service Review
Prompt and efficient service, all I needed.
Trusted Customer - 6 years ago
The service is fine. On a lot of thought about my...
Seniors Funeral Insurance
Service Review
The service is fine. On a lot of thought about my insurance with you and how it was worded to make New Zealander's think they were dealing with a New Zealand company, I have decided to cancel and take out a insurance policy with a company that is based in New Zealand.
Trusted Customer - 6 years ago
The representative I spoke to was absolutely amazing....
Seniors Funeral Insurance
Service Review
The representative I spoke to was absolutely amazing. She was well informed on all questions I presented to her.
Maryanne Matranga - 6 years ago
I would like to thank Joseph for the great customer...
Seniors Funeral Insurance
Service Review
I would like to thank Joseph for the great customer service. He explained everything clearly and patiently. He was very knowledgeable about the products that you offer and worked with me to get the best coverage that I can afford.
Maria Noor - 6 years ago
Very friendly person on the phone who answered all my...
Seniors Funeral Insurance
Service Review
Very friendly person on the phone who answered all my questions and explained everything very clearly and concisely
Helen Cholmondeley - 6 years ago
The phone contact was clear and polite, she covered...
Seniors Funeral Insurance
Service Review
The phone contact was clear and polite, she covered all the details I wanted to know and I didn't have to "push 1 0r 2" at any stage.
David Higgie - 6 years ago
They were brilliant and worked out an affordable...
Seniors Funeral Insurance
Service Review
They were brilliant and worked out an affordable product for me, within my budget and that will be easy to increase as my situation changes.
Trusted Customer - 6 years ago
The agents were very thorough and clear in terms of...
Seniors Funeral Insurance
Service Review
The agents were very thorough and clear in terms of disclosing all information that we needed to know. It just seemed a bit overkill as they told me "all calls are recorded and advice is general in nature and may not be suitable for your individual's needs" or whatever like 7 times in the conversation. I know you want to cover your ***** but it just dragged the whole process out.
Trusted Customer - 6 years ago
Everything
Seniors Funeral Insurance
Service Review
Everything
Lesley Wilson - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
seems like a good deal and reasonable
Ronda Tatnell - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Have been considering several options and this appeared to me to be the best suited for me
Janis Graham - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great value for money and so worth it for my family who wont have to pay for my funeral
Glenda Mitchell - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just the type of insurance I wanted
Robert John Harvey - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because I've only just bought into it and am therefore unqualified to give a full review, I feel.
Marlene Crabtree - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Outstanding service. Thank you to Rebbeca whom I spoke to on the phone today.
Annette White - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It's a new product ( to me ) so I'm still processing how it all fits together
Angela Sunderland - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Price, cover and service.
Nicola Clavis - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Some of the conditions were more attractive than other insurers. Shorter time frame for qualification.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
As above and a better product than the competition.
Daniel Whibley - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good price and at the end of the day it's awin win situation
Colleen Pearson - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Cannot tell yet it's too early days
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