%
- Over all Percentage 94
- empty 8
Rated /5 from 192618251649 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 1,9261,8251,649 customer reviews.
Authentic reviews powered by Feefo
Reviews
1729-1740 of 1926 reviews
1729-1740 of 1825 reviews
0-1649 of 1649 reviews
Ivan Ryniker - 6 years ago
Prompt and efficient service, all I needed.
Seniors Funeral Insurance
Product Review
funeral insurance, all I needed.
Service Review
Prompt and efficient service, all I needed.
Trusted Customer - 6 years ago
The service is fine. On a lot of thought about my...
Seniors Funeral Insurance
Product Review
You are an Australian company selling insurance from Australia to New Zealander's who think they are dealing with a company in NZ
Service Review
The service is fine. On a lot of thought about my insurance with you and how it was worded to make New Zealander's think they were dealing with a New Zealand company, I have decided to cancel and take out a insurance policy with a company that is based in New Zealand.
Trusted Customer - 6 years ago
The representative I spoke to was absolutely amazing....
Seniors Funeral Insurance
Product Review
The representative I was dealing with was very pleasant and not pushy at all which was the selling point for me. You have a valuable and knowledgeable employee there!!
Service Review
The representative I spoke to was absolutely amazing. She was well informed on all questions I presented to her.
Maryanne Matranga - 6 years ago
I would like to thank Joseph for the great customer...
Seniors Funeral Insurance
Product Review
The product offered is pretty good. Just the fact that your beneficiaries can get back all the premiums you have paid into the policy once you are gone is quite comforting. One never knows what their financial situation will be in the future. The ability to opt out at 85 and get back some money would be a help during tougher times when fixed incomes will not cover unexpected expenses.
Service Review
I would like to thank Joseph for the great customer service. He explained everything clearly and patiently. He was very knowledgeable about the products that you offer and worked with me to get the best coverage that I can afford.
Maria Noor - 6 years ago
Very friendly person on the phone who answered all my...
Seniors Funeral Insurance
Product Review
Perfect policy for myself and my partner with many advantages compared to other comapnies
Service Review
Very friendly person on the phone who answered all my questions and explained everything very clearly and concisely
Helen Cholmondeley - 6 years ago
The phone contact was clear and polite, she covered...
Seniors Funeral Insurance
Product Review
Does exactly what it says on the packet - when I die everything is covered without complication.
Service Review
The phone contact was clear and polite, she covered all the details I wanted to know and I didn't have to "push 1 0r 2" at any stage.
David Higgie - 6 years ago
They were brilliant and worked out an affordable...
Seniors Funeral Insurance
Product Review
Brilliant to deal with. Easy to speak with sometimes hard to understand, but he did clarify his words.
Service Review
They were brilliant and worked out an affordable product for me, within my budget and that will be easy to increase as my situation changes.
Trusted Customer - 6 years ago
The agents were very thorough and clear in terms of...
Seniors Funeral Insurance
Product Review
A bit more expensive, but I like the benefit of being able to claim whichever is higher of your sum insured or premiums paid.
Service Review
The agents were very thorough and clear in terms of disclosing all information that we needed to know. It just seemed a bit overkill as they told me "all calls are recorded and advice is general in nature and may not be suitable for your individual's needs" or whatever like 7 times in the conversation. I know you want to cover your ***** but it just dragged the whole process out.
Trusted Customer - 6 years ago
Everything
Seniors Funeral Insurance
Product Review
Everything is good.......
Service Review
Everything
Trusted Customer - 6 years ago
Quick response and very informative. The call back was...
Seniors Funeral Insurance
Service Review
Quick response and very informative. The call back was exactly when I was told it would be.
David Dawson - 6 years ago
Excellent explanation of services offered. Patience...
Seniors Funeral Insurance
Product Review
Very competitive costs and service
Service Review
Excellent explanation of services offered. Patience and understanding of my needs.
Trusted Customer - 6 years ago
They were prompt courteous and helpful. The...
Seniors Funeral Insurance
Product Review
I would have preferred an automatic payment rather than a direct debit. I am disappointed you do not have that option.
Service Review
They were prompt courteous and helpful. The representative explained everything to me.
Joy Love - 6 years ago
Excellent and very helpful. So much so I opted to...
Seniors Funeral Insurance
Service Review
Excellent and very helpful. So much so I opted to join up with a policy there and then.
Dennis Searle - 6 years ago
A good explanation of their product.
Seniors Funeral Insurance
Service Review
A good explanation of their product.
Roy Mclellan - 6 years ago
They explained everything clearly and in simple...
Seniors Funeral Insurance
Service Review
They explained everything clearly and in simple everyday language. What was said was exactly as explained on the website. This insurance to me is far superior than any other funeral insurance offered by other companies. I would indeed recommend N Z Senior to others and I would consider if applicable to my circumstances other N Z Senior products that may be offered from time to time.
Lesley Wilson - 6 years ago
Very quick to respond to my request for a quote. made...
Seniors Funeral Insurance
Service Review
very quick to respond to my request for a quote. made it very easy to understand and was very professional. He spoke clearly was a very pleasant person, made it easier to decide I wanted to take out a policy with NZ seniors
Ronda Tatnell - 6 years ago
Very good and quick - charming young man
Seniors Funeral Insurance
Service Review
Very good and quick - charming young man
Janis Graham - 6 years ago
Excellent customer service by Joseph and very clear...
Seniors Funeral Insurance
Service Review
Excellent customer service by Joseph and very clear explanations on the funeral cover information that I was after. , so that I signed up straight away
Glenda Mitchell - 6 years ago
Very pleasant young lady, very efficient explained...
Seniors Funeral Insurance
Service Review
Very pleasant young lady, very efficient explained everything well and it was painless !!!
Trusted Customer - 6 years ago
..............
Seniors Funeral Insurance
Service Review
..............
Robert John Harvey - 6 years ago
I thought the service was great all told.
Seniors Funeral Insurance
Service Review
I thought the service was great all told.
Marlene Crabtree - 6 years ago
Rebbeca, the lovely lady whom I spoke to on the phone...
Seniors Funeral Insurance
Service Review
Rebbeca, the lovely lady whom I spoke to on the phone today provide me with outstanding service, great communication skills & she took me through the policy, which I understood clearly. So, a big thank you to you Rebbeca your cumtomer skills was outstanding.
Annette White - 6 years ago
The consultant was endlessly patient & answered all my...
Seniors Funeral Insurance
Service Review
The consultant was endlessly patient & answered all my questions with professional friendliness
Richard Spry Andrewes - 6 years ago
Benefits explained simply and very pleasant on the...
Seniors Funeral Insurance
Service Review
Benefits explained simply and very pleasant on the phone. Food salesperson
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now