%
- Over all Percentage 94
- empty 8
Rated /5 from 192418251647 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 1,9241,8251,647 customer reviews.
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Reviews
1765-1776 of 1924 reviews
1765-1776 of 1825 reviews
0-1647 of 1647 reviews
Trusted Customer - 6 years ago
Very professional service over the phone.
Seniors Funeral Insurance
Product Review
Very good returns for the money for myself or my family.
Service Review
Very professional service over the phone.
Woltertine Elisabeth Twyford - 6 years ago
The service over the phone was excellent, answered all...
Seniors Funeral Insurance
Product Review
More expensive than other companies.
Service Review
The service over the phone was excellent, answered all my questions and gave a lot of information. Not the cheapest deal in town but possibly the best in the long run.
Trusted Customer - 6 years ago
Customer service officer, was very clear and took the...
Seniors Funeral Insurance
Service Review
Customer service officer, was very clear and took the time to explain some parts of the policy.
Monty Flavell - 6 years ago
Stand down period is disappointing, Cost is expensive...
Seniors Funeral Insurance
Service Review
Stand down period is disappointing, Cost is expensive if you are old. Happy about the pay out if you die for return of all funds or the policy amount whichever is higher.
Trusted Customer - 6 years ago
They provided me with the quotes I wanted, called back...
Seniors Funeral Insurance
Service Review
They provided me with the quotes I wanted, called back when they said and made sure I understood the policy. What I was most impressed with is that they never made me feel obligated to buy. Awesome service!
Susan Chalmers - 6 years ago
Very prompt service Phone staff extremely helpful and...
Seniors Funeral Insurance
Product Review
The terms and conditions of this policy was exactly what I was looking for. Very fair and not at all exploitive. A good deal!
Service Review
Very prompt service Phone staff extremely helpful and friendly ( with one staff member I felt like an old friend by the end of the call!!)
Trusted Customer - 6 years ago
I was happy generally with the service. The young man...
Seniors Funeral Insurance
Service Review
I was happy generally with the service. The young man was pleasant and helpful with required information. I got very frustrated on my first point of contact.(no fault of the young man that I was talking to)9 I have a rural address and your system would not accept my true postal address. RD postal delivery is very specific your system needs to accept that, not just go by my postal code. Having said that my first lot of information did arrive. That did not take away from my frustration. Obviously at this point I am still waiting for my actual insurance documents to arrive. I was emailed them, but I can not down load the document. I would rather not of received it as an sttachment. But I guess that's your system. I actually requested a return phone call as my health was not good on the first day I was rung and the frustration was overwhelming. True to his word my calls were returned at the agreed time. I am very happy with the one on one service I received. I would like to thank your staff member for his polite effenciency. Made it very easy for me to make the decision of the value I wanted to take out. Giving me several quotes that I requested. He also gave me all the information clearly giving me lots of opportunities to ask any questions or for more information All the official stuff at the end was a bit mind numbing. But again probably a legal necessary. But this is so important to me not to leave my daughter with a debt when I die. So I am happy to get it sorted.
Trusted Customer - 6 years ago
Very good well explained
Seniors Funeral Insurance
Service Review
very good well explained
Trusted Customer - 6 years ago
Yes very helpful and explained things well. Product...
Seniors Funeral Insurance
Product Review
Just what I wanted and great price
Service Review
Yes very helpful and explained things well. Product exactly what I'm looking for and good price
Peter Tupp - 6 years ago
They called very quickly and gave a very good run down...
Seniors Funeral Insurance
Product Review
Would not of brought the policy if it had not offered what we wanted
Service Review
They called very quickly and gave a very good run down about the service. Joseph was very good explaining what it is all about.
Trusted Customer - 6 years ago
Very informative and provided honest answers to queries
Seniors Funeral Insurance
Product Review
fair and equable given our current economy status
Service Review
very informative and provided honest answers to queries
Susan Mori - 6 years ago
The person on the phone was lovely, and very helpful....
Seniors Funeral Insurance
Product Review
Great value , no problems, easy
Service Review
The person on the phone was lovely, and very helpful. The prices are great.
Julia London - 6 years ago
Contacted me very soon after my initial email, clear...
Seniors Funeral Insurance
Service Review
Contacted me very soon after my initial email, clear concise messages, did not try to pressure me into quick decision, understood my limited income circumstances, sent info when they said they would. And made contact again when they said they would.
Tony Watt - 6 years ago
Your customer service, as in setting my insurance plan...
Seniors Funeral Insurance
Service Review
Your customer service, as in setting my insurance plan up, was very good. However, I cannot truly rate the product I am purchasing, as I will be dead when it is paid out. Your plan is exactly what I wanted, which is why I chose your company.
Annamaria Coervers - 6 years ago
Everything was explained very well and time was taken...
Seniors Funeral Insurance
Service Review
Everything was explained very well and time was taken to a swerve any questions
Donna Silbery - 6 years ago
The gentle man was very polite and willing to answer ...
Seniors Funeral Insurance
Service Review
the gentle man was very polite and willing to answer my questions fantastic service Thank you Donna
Lawrence Fenerty - 6 years ago
Explained everything clearly.
Seniors Funeral Insurance
Service Review
Explained everything clearly.
Trusted Customer - 6 years ago
I couldn't see anywhere on your website to reply...
Seniors Funeral Insurance
Service Review
I couldn't see anywhere on your website to reply completed policy once I had accepted it. Sent acceptance by email in the end.
Margaret Turner - 6 years ago
The person I spoke to was very polite and...
Seniors Funeral Insurance
Service Review
The person I spoke to was very polite and understanding.
Brian Schache - 6 years ago
Very professional.
Seniors Funeral Insurance
Service Review
Very professional.
Joan Cluckie - 6 years ago
All info was very good and helped to make the choice...
Seniors Funeral Insurance
Service Review
all info was very good and helped to make the choice very easy
Trusted Customer - 6 years ago
Extremely helpful and patient phone service..not...
Seniors Funeral Insurance
Service Review
Extremely helpful and patient phone service..not rushing you through!! Yes i would recommend to others.
Trusted Customer - 6 years ago
Knew his product and answered my questions well....
Seniors Funeral Insurance
Service Review
Knew his product and answered my questions well. Impressed with his sale skills
Anoma Ranaweera - 6 years ago
I will recommend NZ Seniors to friends as an...
Seniors Funeral Insurance
Service Review
I will recommend NZ Seniors to friends as an organisation that is just and fair in their terms offering life insurance to senior citizens.
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