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Reviews

1885-1896 of 2134 reviews

1885-1896 of 1951 reviews

0-1857 of 1857 reviews

Trusted Customer - 6 years ago

The customer service provided by New Zealand seniors...

Seniors Funeral Insurance

Product Review

It was a bit expensive but they offered better insurance benefits for me.

Service Review

The customer service provided by New Zealand seniors insurance was excellent. Joseph was very helpful at explaining me about the insurance policies and was patient and very friendly. I recommend this insurance company to family and friends.


Rated: 5 out of 5

Esila Puni - 6 years ago

Prompt contact and then followed up when I requested...

Seniors Funeral Insurance

Product Review

Informative and engaging spoke in user friendly language

Service Review

Prompt contact and then followed up when I requested without being too overbearing or aggressive.


Rated: 5 out of 5

Trusted Customer - 6 years ago

The call was great but follow up poor. You said I...

Seniors Funeral Insurance

Product Review

Great on phone but very poor follow up. I can't rate the policy as I haven't received the electronic copy as promised

Service Review

The call was great but follow up poor. You said I would get an electronic copy of my policy but 3 days later nothing


Rated: 2.5 out of 5

Trusted Customer - 6 years ago

Saw tv ad and decided to ring to find out more. The...

Seniors Funeral Insurance

Product Review

I thought the waiting time of 1year before you are covered was great, I know some have 2 years and your cover for accidental death was also great. When I was told this that sealed the deal for me.

Service Review

Saw tv ad and decided to ring to find out more. The information I was given was very easy to understand and thought the policy was great. The person I spoke to was very friendly and any questions I had was not a problem to answer, she was great. So glad I rang and am now covered. Thanks and would definitely recommend.


Rated: 5 out of 5

Jan Kereopa - 6 years ago

Very easy to understand

Seniors Funeral Insurance

Product Review

east to talk to and the fees are perfect

Service Review

very easy to understand


Rated: 4 out of 5

Kevin Cresswell - 6 years ago

Great people to deal with I highly recommend to all...

Seniors Funeral Insurance

Product Review

I like the idea of the policies not increasing over the years

Service Review

Great people to deal with I highly recommend to all over 50s


Rated: 5 out of 5

John Cannan - 6 years ago

The person was kind and compassionately

Seniors Funeral Insurance

Product Review

More services than I expected

Service Review

The person was kind and compassionately


Rated: 5 out of 5

Trusted Customer - 6 years ago

They are a excellent service letting me know all that...

Seniors Funeral Insurance

Product Review

Can't beat it cheap and fortnightly payment

Service Review

They are a excellent service letting me know all that is needed in case of any queries I might have overlooked and easy to understand not to mention the awesome deal they have helping me to keepy whaanau depth free and I can move on to the next universe without putting any burden on them thank you senior insurance


Rated: 5 out of 5

David Arnold Munyard - 6 years ago

Very helpful advice

Seniors Funeral Insurance

Product Review

Provide a service which is concise and rates well among other insurance service providers

Service Review

Very helpful advice


Rated: 4.5 out of 5

Anthony Morland - 6 years ago

The best life insurance policy ever I recommend it to...

Seniors Funeral Insurance

Product Review

Excellent Customer service.👼👼

Service Review

The best life insurance policy ever I recommend it to all of my family and friends.👼👼


Rated: 5 out of 5

Trusted Customer - 6 years ago

Slow down. Respond to what is asked. If you are asked...

Seniors Funeral Insurance

Product Review

Because that is why I thought of it.

Service Review

Slow down. Respond to what is asked. If you are asked for written information, send it, don't call. Don't fob the enquirer off by saying the written information has no calculations. Provide some examples. And by the way your little comments as I type are annoying.


Rated: 3.5 out of 5

Trusted Customer - 6 years ago

The service was great. A very freindly agent and no...

Seniors Funeral Insurance

Product Review

Great service easy to follow and set up the policy

Service Review

The service was great. A very freindly agent and no hasstles setting up the policy


Rated: 4.5 out of 5

Trusted Customer - 7 years ago

As a retired and not so wealthy person ,i believe this...

Seniors Funeral Insurance

Service Review

as a retired and not so wealthy person ,i believe this policy has all that i need to live and die without the worries that i have been going through in the past 7 months since retiring


Rated: 5 out of 5

Chris Slater - 7 years ago

The person I spoke on the phone with talked quickly...

Seniors Funeral Insurance

Service Review

The person I spoke on the phone with talked quickly and it was hard to understand her at times. She gave a huge lot of information at a time which was impossible to assimilate all at once. I knew I would be posted the information which I could read at my leisure and that I had a 30 day cooling off period so wasn't too worried in the first instance


Rated: 3 out of 5

Cheryl Porter - 7 years ago

Very pleasant experience, well spoken operator who...

Seniors Funeral Insurance

Service Review

Very pleasant experience, well spoken operator who made sure I answered all the questions correctly. She was very assured and knew what she was talking aBOUT.


Rated: 5 out of 5

Nancy Amiria Louise Howell - 7 years ago

The staff member was very helpful and friendly as well...

Seniors Funeral Insurance

Service Review

The staff member was very helpful and friendly as well as courteous. At no time was she pushy and if I got confused she was very patient with me.


Rated: 5 out of 5

Lee-anne Thompson - 7 years ago

Informative, friendly and took the time to explain and...

Seniors Funeral Insurance

Service Review

Informative, friendly and took the time to explain and listen


Rated: 5 out of 5

Shona Margaret Eden - 7 years ago

So easy to understand and a happy helpful person who...

Seniors Funeral Insurance

Service Review

So easy to understand and a happy helpful person who took me through the process.


Rated: 5 out of 5

Julia London - 7 years ago

Contacted me very soon after my initial email, clear...

Seniors Funeral Insurance

Service Review

Contacted me very soon after my initial email, clear concise messages, did not try to pressure me into quick decision, understood my limited income circumstances, sent info when they said they would. And made contact again when they said they would.


Rated: 5 out of 5

Tony Watt - 7 years ago

Your customer service, as in setting my insurance plan...

Seniors Funeral Insurance

Service Review

Your customer service, as in setting my insurance plan up, was very good. However, I cannot truly rate the product I am purchasing, as I will be dead when it is paid out. Your plan is exactly what I wanted, which is why I chose your company.


Rated: 4 out of 5

Annamaria Coervers - 7 years ago

Everything was explained very well and time was taken...

Seniors Funeral Insurance

Service Review

Everything was explained very well and time was taken to a swerve any questions


Rated: 5 out of 5

Donna Silbery - 7 years ago

The gentle man was very polite and willing to answer ...

Seniors Funeral Insurance

Service Review

the gentle man was very polite and willing to answer my questions fantastic service Thank you Donna


Rated: 4 out of 5

Lawrence Fenerty - 7 years ago

Explained everything clearly.

Seniors Funeral Insurance

Service Review

Explained everything clearly.


Rated: 5 out of 5

Trusted Customer - 7 years ago

I couldn't see anywhere on your website to reply...

Seniors Funeral Insurance

Service Review

I couldn't see anywhere on your website to reply completed policy once I had accepted it. Sent acceptance by email in the end.


Rated: 3 out of 5

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