Reviews
1885-1896 of 2134 reviews
1885-1896 of 1951 reviews
0-1857 of 1857 reviews
Trusted Customer - 6 years ago
The customer service provided by New Zealand seniors...
Seniors Funeral Insurance
Product Review
It was a bit expensive but they offered better insurance benefits for me.
Service Review
The customer service provided by New Zealand seniors insurance was excellent. Joseph was very helpful at explaining me about the insurance policies and was patient and very friendly. I recommend this insurance company to family and friends.
Esila Puni - 6 years ago
Prompt contact and then followed up when I requested...
Seniors Funeral Insurance
Product Review
Informative and engaging spoke in user friendly language
Service Review
Prompt contact and then followed up when I requested without being too overbearing or aggressive.
Trusted Customer - 6 years ago
The call was great but follow up poor. You said I...
Seniors Funeral Insurance
Product Review
Great on phone but very poor follow up. I can't rate the policy as I haven't received the electronic copy as promised
Service Review
The call was great but follow up poor. You said I would get an electronic copy of my policy but 3 days later nothing
Trusted Customer - 6 years ago
Saw tv ad and decided to ring to find out more. The...
Seniors Funeral Insurance
Product Review
I thought the waiting time of 1year before you are covered was great, I know some have 2 years and your cover for accidental death was also great. When I was told this that sealed the deal for me.
Service Review
Saw tv ad and decided to ring to find out more. The information I was given was very easy to understand and thought the policy was great. The person I spoke to was very friendly and any questions I had was not a problem to answer, she was great. So glad I rang and am now covered. Thanks and would definitely recommend.
Jan Kereopa - 6 years ago
Very easy to understand
Seniors Funeral Insurance
Product Review
east to talk to and the fees are perfect
Service Review
very easy to understand
Kevin Cresswell - 6 years ago
Great people to deal with I highly recommend to all...
Seniors Funeral Insurance
Product Review
I like the idea of the policies not increasing over the years
Service Review
Great people to deal with I highly recommend to all over 50s
John Cannan - 6 years ago
The person was kind and compassionately
Seniors Funeral Insurance
Product Review
More services than I expected
Service Review
The person was kind and compassionately
Trusted Customer - 6 years ago
They are a excellent service letting me know all that...
Seniors Funeral Insurance
Product Review
Can't beat it cheap and fortnightly payment
Service Review
They are a excellent service letting me know all that is needed in case of any queries I might have overlooked and easy to understand not to mention the awesome deal they have helping me to keepy whaanau depth free and I can move on to the next universe without putting any burden on them thank you senior insurance
David Arnold Munyard - 6 years ago
Very helpful advice
Seniors Funeral Insurance
Product Review
Provide a service which is concise and rates well among other insurance service providers
Service Review
Very helpful advice
Anthony Morland - 6 years ago
The best life insurance policy ever I recommend it to...
Seniors Funeral Insurance
Product Review
Excellent Customer service.👼👼
Service Review
The best life insurance policy ever I recommend it to all of my family and friends.👼👼
Trusted Customer - 6 years ago
Slow down. Respond to what is asked. If you are asked...
Seniors Funeral Insurance
Product Review
Because that is why I thought of it.
Service Review
Slow down. Respond to what is asked. If you are asked for written information, send it, don't call. Don't fob the enquirer off by saying the written information has no calculations. Provide some examples. And by the way your little comments as I type are annoying.
Trusted Customer - 6 years ago
The service was great. A very freindly agent and no...
Seniors Funeral Insurance
Product Review
Great service easy to follow and set up the policy
Service Review
The service was great. A very freindly agent and no hasstles setting up the policy
Trusted Customer - 7 years ago
As a retired and not so wealthy person ,i believe this...
Seniors Funeral Insurance
Service Review
as a retired and not so wealthy person ,i believe this policy has all that i need to live and die without the worries that i have been going through in the past 7 months since retiring
Chris Slater - 7 years ago
The person I spoke on the phone with talked quickly...
Seniors Funeral Insurance
Service Review
The person I spoke on the phone with talked quickly and it was hard to understand her at times. She gave a huge lot of information at a time which was impossible to assimilate all at once. I knew I would be posted the information which I could read at my leisure and that I had a 30 day cooling off period so wasn't too worried in the first instance
Cheryl Porter - 7 years ago
Very pleasant experience, well spoken operator who...
Seniors Funeral Insurance
Service Review
Very pleasant experience, well spoken operator who made sure I answered all the questions correctly. She was very assured and knew what she was talking aBOUT.
Nancy Amiria Louise Howell - 7 years ago
The staff member was very helpful and friendly as well...
Seniors Funeral Insurance
Service Review
The staff member was very helpful and friendly as well as courteous. At no time was she pushy and if I got confused she was very patient with me.
Lee-anne Thompson - 7 years ago
Informative, friendly and took the time to explain and...
Seniors Funeral Insurance
Service Review
Informative, friendly and took the time to explain and listen
Shona Margaret Eden - 7 years ago
So easy to understand and a happy helpful person who...
Seniors Funeral Insurance
Service Review
So easy to understand and a happy helpful person who took me through the process.
Julia London - 7 years ago
Contacted me very soon after my initial email, clear...
Seniors Funeral Insurance
Service Review
Contacted me very soon after my initial email, clear concise messages, did not try to pressure me into quick decision, understood my limited income circumstances, sent info when they said they would. And made contact again when they said they would.
Tony Watt - 7 years ago
Your customer service, as in setting my insurance plan...
Seniors Funeral Insurance
Service Review
Your customer service, as in setting my insurance plan up, was very good. However, I cannot truly rate the product I am purchasing, as I will be dead when it is paid out. Your plan is exactly what I wanted, which is why I chose your company.
Annamaria Coervers - 7 years ago
Everything was explained very well and time was taken...
Seniors Funeral Insurance
Service Review
Everything was explained very well and time was taken to a swerve any questions
Donna Silbery - 7 years ago
The gentle man was very polite and willing to answer ...
Seniors Funeral Insurance
Service Review
the gentle man was very polite and willing to answer my questions fantastic service Thank you Donna
Lawrence Fenerty - 7 years ago
Explained everything clearly.
Seniors Funeral Insurance
Service Review
Explained everything clearly.
Trusted Customer - 7 years ago
I couldn't see anywhere on your website to reply...
Seniors Funeral Insurance
Service Review
I couldn't see anywhere on your website to reply completed policy once I had accepted it. Sent acceptance by email in the end.
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