%
- Over all Percentage 94
- empty 8
Rated /5 from 204718981770 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,0471,8981,770 customer reviews.
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Reviews
1885-1896 of 2047 reviews
1885-1896 of 1898 reviews
0-1770 of 1770 reviews
Trusted Customer - 6 years ago
Absolutely brilliant thanks it was clearly set out...
Seniors Funeral Insurance
Product Review
Easy and fast and convenient process thanks
Service Review
Absolutely brilliant thanks it was clearly set out process I took it out for my partner that just leaves this sort of thing for me to do they spoke to him told him what he needed to no then I did the rest
Christine Anne Phillips - 6 years ago
Liked the quick start so pleased as its something I've...
Seniors Funeral Insurance
Service Review
Liked the quick start so pleased as its something I've been meaning to do for a while - retirement is busy.
Betty Kereama - 6 years ago
They are friendly, patience n enlighting about points...
Seniors Funeral Insurance
Product Review
Time will tell...........
Service Review
They are friendly, patience n enlighting about points I didn't quite understand. So far, so good
Trusted Customer - 6 years ago
Very professional service over the phone.
Seniors Funeral Insurance
Product Review
Very good returns for the money for myself or my family.
Service Review
Very professional service over the phone.
Woltertine Elisabeth Twyford - 6 years ago
The service over the phone was excellent, answered all...
Seniors Funeral Insurance
Product Review
More expensive than other companies.
Service Review
The service over the phone was excellent, answered all my questions and gave a lot of information. Not the cheapest deal in town but possibly the best in the long run.
Trusted Customer - 6 years ago
Customer service officer, was very clear and took the...
Seniors Funeral Insurance
Service Review
Customer service officer, was very clear and took the time to explain some parts of the policy.
Monty Flavell - 6 years ago
Stand down period is disappointing, Cost is expensive...
Seniors Funeral Insurance
Service Review
Stand down period is disappointing, Cost is expensive if you are old. Happy about the pay out if you die for return of all funds or the policy amount whichever is higher.
Trusted Customer - 6 years ago
They provided me with the quotes I wanted, called back...
Seniors Funeral Insurance
Service Review
They provided me with the quotes I wanted, called back when they said and made sure I understood the policy. What I was most impressed with is that they never made me feel obligated to buy. Awesome service!
Susan Chalmers - 6 years ago
Very prompt service Phone staff extremely helpful and...
Seniors Funeral Insurance
Product Review
The terms and conditions of this policy was exactly what I was looking for. Very fair and not at all exploitive. A good deal!
Service Review
Very prompt service Phone staff extremely helpful and friendly ( with one staff member I felt like an old friend by the end of the call!!)
Trusted Customer - 6 years ago
I was happy generally with the service. The young man...
Seniors Funeral Insurance
Service Review
I was happy generally with the service. The young man was pleasant and helpful with required information. I got very frustrated on my first point of contact.(no fault of the young man that I was talking to)9 I have a rural address and your system would not accept my true postal address. RD postal delivery is very specific your system needs to accept that, not just go by my postal code. Having said that my first lot of information did arrive. That did not take away from my frustration. Obviously at this point I am still waiting for my actual insurance documents to arrive. I was emailed them, but I can not down load the document. I would rather not of received it as an sttachment. But I guess that's your system. I actually requested a return phone call as my health was not good on the first day I was rung and the frustration was overwhelming. True to his word my calls were returned at the agreed time. I am very happy with the one on one service I received. I would like to thank your staff member for his polite effenciency. Made it very easy for me to make the decision of the value I wanted to take out. Giving me several quotes that I requested. He also gave me all the information clearly giving me lots of opportunities to ask any questions or for more information All the official stuff at the end was a bit mind numbing. But again probably a legal necessary. But this is so important to me not to leave my daughter with a debt when I die. So I am happy to get it sorted.
Trusted Customer - 6 years ago
Very good well explained
Seniors Funeral Insurance
Service Review
very good well explained
Trusted Customer - 6 years ago
Yes very helpful and explained things well. Product...
Seniors Funeral Insurance
Product Review
Just what I wanted and great price
Service Review
Yes very helpful and explained things well. Product exactly what I'm looking for and good price
Deborah Hart - 6 years ago
The lady that i spoke with was very kind and told me...
Seniors Funeral Insurance
Service Review
the lady that i spoke with was very kind and told me all i needed to know
Terry Kilburn - 6 years ago
Very pleasant to talk to, made sure i understood...
Seniors Funeral Insurance
Service Review
very pleasant to talk to, made sure i understood policy. sounded ideal what for what i wanted . i was happy when they asked a few times if i understood and if i had any questions , it made me feel good they just didnt try to sell me a policy ,,
Karen Husband - 6 years ago
They did explaining every thing that l could...
Seniors Funeral Insurance
Service Review
They did explaining every thing that l could understand and it was very pleasant to deal with them
Christine Wright - 6 years ago
Highly recommend.
Seniors Funeral Insurance
Service Review
Highly recommend.
Craig Mitchell - 7 years ago
Website very simple and easy to understand. Customer...
Seniors Funeral Insurance
Service Review
Website very simple and easy to understand. Customer service agent rang back quickly after I requested a quote. She was very friendly, efficient and well informed. I would definitely recommend NZSeniors to anyone I knew was thinking of getting funeral insurance.
Rangikawhiu Andrews - 7 years ago
Friendly helpful not pushy
Seniors Funeral Insurance
Service Review
friendly helpful not pushy
Lanita Waata - 7 years ago
Customer Service was excellent and I would recommend,...
Seniors Funeral Insurance
Service Review
Customer Service was excellent and I would recommend, and have recommended New Zealand Seniors to others.
Trusted Customer - 7 years ago
Good clear information and yes i would reccommend to...
Seniors Funeral Insurance
Service Review
Good clear information and yes i would reccommend to others
Trusted Customer - 7 years ago
Everything was easy to understand
Seniors Funeral Insurance
Service Review
everything was easy to understand
Debbie Taylor - 7 years ago
It was explained to me in-depth what was involved with...
Seniors Funeral Insurance
Service Review
It was explained to me in-depth what was involved with the policy ..... She was a great help
Sandra Boyce - 7 years ago
Vèry good customer service and showed good interest
Seniors Funeral Insurance
Service Review
Vèry good customer service and showed good interest
Noel Andrews - 7 years ago
Very pleasant young lady very kowledgable and...
Seniors Funeral Insurance
Service Review
Very pleasant young lady very kowledgable and proffesional.
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