%
- Over all Percentage 94
- empty 8
Rated /5 from 235720982079 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,3572,0982,079 customer reviews.
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Reviews
1873-1884 of 2357 reviews
1873-1884 of 2098 reviews
1873-1884 of 2079 reviews
Trusted Customer - 6 years ago
Humble service
Seniors Funeral Insurance
Service Review
Humble service
Trusted Customer - 6 years ago
You offer more guarantees and cheaper premium rates...
Seniors Funeral Insurance
Service Review
You offer more guarantees and cheaper premium rates than any other insurance company I have been with for years.
Trusted Customer - 6 years ago
Service good bit I didn’t really want the policy read...
Seniors Funeral Insurance
Product Review
Great value. Good product
Service Review
Service good bit I didn't really want the policy read to me - get a proper online process
Charles Herbert Thomas Ding - 6 years ago
Good listener(s) both people I had phone dealings...
Seniors Funeral Insurance
Product Review
the prime driver for us accepting = Pinnacle underwriting it. Premiums, policy conditions and actuarial background that takes age into account all good. NZ Seniors insistence on DD instead of our preference for Auto Payment was initially a deal breaker, but the Pinnacle connection won the day. I will be making overtures to Nz seniors at a later time to help remove that intractability.
Service Review
Good listener(s) both people I had phone dealings with. Straightforward comments and questions, carefully presented to avoid ambiguity or risk of misleading. intractability on accepting Automatic payments by insisting on direct debit seems draconian,
Eric Sim - 6 years ago
Initially did not contact as agreed.
Seniors Funeral Insurance
Product Review
It meets my requirements
Service Review
Initially did not contact as agreed.
Graham Howard Smith - 6 years ago
1. Patience. They showed patience and understanding...
Seniors Funeral Insurance
Product Review
2nd to none.
Service Review
1. Patience. They showed patience and understanding while communicating with elderly. 2. People skills Treated people as human beings and not robots. 3. Listening skills. Listened to the needs of the client and offered constructive suggestions for the benefit of the client.
Clarence Jones - 6 years ago
EXCELLENT SERVICE
Seniors Funeral Insurance
Product Review
Great staff told every thing i needed to know
Service Review
EXCELLENT SERVICE
Trusted Customer - 6 years ago
Clear, professional and excellent.
Seniors Funeral Insurance
Product Review
It covered everything I wanted to know about funeral insurance, particularly the benefits.
Service Review
Clear, professional and excellent.
Trusted Customer - 6 years ago
IT wasso easy a nice young man helped me we went...
Seniors Funeral Insurance
Product Review
Because they were easy to talk to and so so nice
Service Review
IT wasso easy a nice young man helped me we went through things and i had a wonderful stress free intoview u people are wondefful just one question the polices that i had that will be added to my new and i will only be paying the one insurance each forthnight thank u people u have been wonderful Phyllis Beverley Rawlinson
Trusted Customer - 6 years ago
Kind, helpful, informative.
Seniors Funeral Insurance
Product Review
I wanted to renew my insurance &felt supported to do so.
Service Review
Kind, helpful, informative.
Sonia Higgins - 6 years ago
Service very good however felt the sales rep was abit...
Seniors Funeral Insurance
Product Review
Best deal of 3 companies i got quotes from.
Service Review
Service very good however felt the sales rep was abit robotic.
Trusted Customer - 6 years ago
Found the lady that called me very helpful. She kept...
Seniors Funeral Insurance
Product Review
Was looking for funeral insurance and think this is the right one for me.
Service Review
Found the lady that called me very helpful. She kept asking if I understood things she was telling me.
Vivienne Savage - 7 years ago
Fantastic, Teri the young lady that helped me was very...
Seniors Funeral Insurance
Service Review
Fantastic, Teri the young lady that helped me was very very helpful, answered all my questions and was very patient while I obtained quotes for 3 people.
Trusted Customer - 7 years ago
The woman i spoke to on the phone was very helpful &...
Seniors Funeral Insurance
Service Review
The woman i spoke to on the phone was very helpful & explained every thing To me, when i asked a question she explained
Trusted Customer - 7 years ago
The Lady I dealt with was lovely and so friendly and...
Seniors Funeral Insurance
Service Review
The Lady I dealt with was lovely and so friendly and answered any questions I had couldn't have wanted more.
Ana Tupe - 7 years ago
Very professional,but also friendly,and patient...
Seniors Funeral Insurance
Service Review
Very professional,but also friendly,and patient person..Explained well when I asked questions.
Maria Christie - 7 years ago
Easily explained services, very friendly and not...
Seniors Funeral Insurance
Service Review
Easily explained services, very friendly and not rushed through. I loved the information in the policy. It seems to be the honest and worth paying policy that I would recommend to Seniors.
Trusted Customer - 7 years ago
Give me the best possible option for my situation
Seniors Funeral Insurance
Service Review
Give me the best possible option for my situation
Joan Townhill - 7 years ago
Very understanding made sure that the policy I brought...
Seniors Funeral Insurance
Service Review
Very understanding made sure that the policy I brought was the right one for me Throught out made sure I understood what was been read out to me Just around awesome service and advice thank you Hyde ❤❤❤
Rana Hiha - 7 years ago
The subject was complex and challenging to my 72 year...
Seniors Funeral Insurance
Service Review
The subject was complex and challenging to my 72 year old brain but Heidi (I think her name was) took her time and was very helpful.
Trusted Customer - 7 years ago
Would definatey recommend
Seniors Funeral Insurance
Service Review
Would definatey recommend
Lance Mitchell - 7 years ago
Not good, promised an email 10 minutes after our...
Seniors Funeral Insurance
Service Review
not good, promised an email 10 minutes after our conversation, still haven't received,makes me think this was a bogus call
Gayle Green - 7 years ago
I didn't have to wait very long for assistance...2/the...
Seniors Funeral Insurance
Service Review
I didn't have to wait very long for assistance...2/the young man was polite. 3/ I could understand everything he was saying...4/ he explained things twice when I asked him to repeat himself and 5th, I was impressed with the terms and conditions of the insurance policy.
Trusted Customer - 7 years ago
The lady at seniors. was very nice and pleasent too...
Seniors Funeral Insurance
Service Review
The lady at seniors. was very nice and pleasent too talk with.she explained evering thing clearly and precisely.thank so much
David Arnold Munyard - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Provide a service which is concise and rates well among other insurance service providers
Anthony Morland - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent Customer service.👼👼
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because that is why I thought of it.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great service easy to follow and set up the policy
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The lady rang me on the dot of when she said she would..was very helpful to this older woman who finds all this cstuff confusing...
Rosemary Muriel Hawkes - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It is affordable with no hidden costs and it was made very clear this was so.
Kathryn Barker - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
They said what I could buy for the money I wanted to pay and I think it is good value
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
After shopping around for a while this certainly seems to have the best benefits although there is always the one medical question, "do you smoke?" which then adds about $10 extra onto fortnightly premium. Otherwise would have been 5 star.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Compared funeral cover with 3 other companies cover. After working through the contract and costing over both short and long term, this policy, for me, was best for me. May not be for everyone, but very good for my circumstances
Daisy Scott - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Affordable was prepared take the time to help me
Judi Brown - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I felt that rates andcoverage was good and what I was looking for.
Kara Shortland - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good competitive rate and conditions.
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