%
- Over all Percentage 94
- empty 8
Rated /5 from 235120952074 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,3512,0952,074 customer reviews.
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Reviews
1861-1872 of 2351 reviews
1861-1872 of 2095 reviews
1861-1872 of 2074 reviews
Trusted Customer - 6 years ago
Fabulous Teressa....clear and detailed info...policy...
Seniors Funeral Insurance
Product Review
Policy suits us well at this stage of our life.
Service Review
Fabulous Teressa....clear and detailed info...policy easy to understand
Christine Munu-matthews - 6 years ago
Danielle helped me sign up, she was exceptionally...
Seniors Funeral Insurance
Product Review
All other insurance companies were offering the first TWO years covering accident only with no reduction in premiums ever. Why would anyone not want to take advantage of NZ Seniors offer for the first year accident cover only and it gets cheaper as you get older, I would've been stupid not to take up the offer...
Service Review
Danielle helped me sign up, she was exceptionally helpful, informative and very friendly. This only further made me realise I'd made the right decision.
Trusted Customer - 6 years ago
Great dealing with you
Seniors Funeral Insurance
Service Review
Great dealing with you
Richard - 6 years ago
I received excellent service from Ethan. He sent out...
Seniors Funeral Insurance
Product Review
I had reviewed many policies and I liked what NZ Seniors had to offer
Service Review
I received excellent service from Ethan. He sent out the quotes then contacted me to see whether I wanted to proceed with the insurance. I actually did not get back to him straight away as I am a shift worker but when I did he was very professional and polite
Trusted Customer - 6 years ago
The service is brilliant.
Seniors Funeral Insurance
Product Review
That,when its time for me to go, my family left behind will be in peace of mind..
Service Review
The service is brilliant.
Trusted Customer - 6 years ago
Explained everything very clearly
Seniors Funeral Insurance
Product Review
Great customer service and detaik
Service Review
Explained everything very clearly
Trusted Customer - 6 years ago
Humble service
Seniors Funeral Insurance
Service Review
Humble service
Trusted Customer - 6 years ago
You offer more guarantees and cheaper premium rates...
Seniors Funeral Insurance
Service Review
You offer more guarantees and cheaper premium rates than any other insurance company I have been with for years.
Trusted Customer - 6 years ago
Service good bit I didn’t really want the policy read...
Seniors Funeral Insurance
Product Review
Great value. Good product
Service Review
Service good bit I didn't really want the policy read to me - get a proper online process
Charles Herbert Thomas Ding - 6 years ago
Good listener(s) both people I had phone dealings...
Seniors Funeral Insurance
Product Review
the prime driver for us accepting = Pinnacle underwriting it. Premiums, policy conditions and actuarial background that takes age into account all good. NZ Seniors insistence on DD instead of our preference for Auto Payment was initially a deal breaker, but the Pinnacle connection won the day. I will be making overtures to Nz seniors at a later time to help remove that intractability.
Service Review
Good listener(s) both people I had phone dealings with. Straightforward comments and questions, carefully presented to avoid ambiguity or risk of misleading. intractability on accepting Automatic payments by insisting on direct debit seems draconian,
Eric Sim - 6 years ago
Initially did not contact as agreed.
Seniors Funeral Insurance
Product Review
It meets my requirements
Service Review
Initially did not contact as agreed.
Graham Howard Smith - 6 years ago
1. Patience. They showed patience and understanding...
Seniors Funeral Insurance
Product Review
2nd to none.
Service Review
1. Patience. They showed patience and understanding while communicating with elderly. 2. People skills Treated people as human beings and not robots. 3. Listening skills. Listened to the needs of the client and offered constructive suggestions for the benefit of the client.
Trusted Customer - 7 years ago
I spoke to Heidi who was clear, answered all of my...
Seniors Funeral Insurance
Service Review
I spoke to Heidi who was clear, answered all of my questions, double checked everything with me and made the legal disclosure still sound huma which is no mean feat!! I'm confident that I have made the right decision.
Trusted Customer - 7 years ago
Excellent customer service received. After my initial...
Seniors Funeral Insurance
Service Review
Excellent customer service received. After my initial enquiry and quote received, I made further phone enquiries regarding the information received. Although I had references to quote to the representatives, I was thrilled to be transferred to the same person I originally spoke with. This save time in repeating my requests etc and made the whole process easier to manage from my end. Compared NZ Seniors funeral contract against three others, and YOU CAME OUT ON TOP!!! Congratulations and keep it up. Awesome product, awesome customer service
Daisy Scott - 7 years ago
Were very informative and helpful
Seniors Funeral Insurance
Service Review
Were very informative and helpful
Judi Brown - 7 years ago
The lady I spoke with was very clear with explaining...
Seniors Funeral Insurance
Service Review
The lady I spoke with was very clear with explaining cover etc. even though I had already looked into this cover.she made sure I understood what it entailed.
Kara Shortland - 7 years ago
Good phone service. Knew all about the product and was...
Seniors Funeral Insurance
Service Review
Good phone service. Knew all about the product and was kind and helpful explaining things throughout the conversation. Also competitive conditions compared to my existing providers.
James Watson - 7 years ago
Instant and helpful response to my request for a quote.
Seniors Funeral Insurance
Service Review
Instant and helpful response to my request for a quote.
Nicolaas Prinsloo - 7 years ago
Got a phone call within minutes of sending the...
Seniors Funeral Insurance
Service Review
Got a phone call within minutes of sending the request. The salesman knew the product a d could answer all my questions.
Marlene Prinsloo - 7 years ago
Got a phone call within minutes of sending the...
Seniors Funeral Insurance
Service Review
Got a phone call within minutes of sending the request. The salesman knew the product a d could answer all my questions.
Vivienne Savage - 7 years ago
Fantastic, Teri the young lady that helped me was very...
Seniors Funeral Insurance
Service Review
Fantastic, Teri the young lady that helped me was very very helpful, answered all my questions and was very patient while I obtained quotes for 3 people.
Trusted Customer - 7 years ago
The woman i spoke to on the phone was very helpful &...
Seniors Funeral Insurance
Service Review
The woman i spoke to on the phone was very helpful & explained every thing To me, when i asked a question she explained
Trusted Customer - 7 years ago
The Lady I dealt with was lovely and so friendly and...
Seniors Funeral Insurance
Service Review
The Lady I dealt with was lovely and so friendly and answered any questions I had couldn't have wanted more.
Ana Tupe - 7 years ago
Very professional,but also friendly,and patient...
Seniors Funeral Insurance
Service Review
Very professional,but also friendly,and patient person..Explained well when I asked questions.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great on phone but very poor follow up. I can't rate the policy as I haven't received the electronic copy as promised
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I thought the waiting time of 1year before you are covered was great, I know some have 2 years and your cover for accidental death was also great. When I was told this that sealed the deal for me.
Jan Kereopa - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
east to talk to and the fees are perfect
Kevin Cresswell - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I like the idea of the policies not increasing over the years
John Cannan - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
More services than I expected
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Can't beat it cheap and fortnightly payment
David Arnold Munyard - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Provide a service which is concise and rates well among other insurance service providers
Anthony Morland - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent Customer service.👼👼
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because that is why I thought of it.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great service easy to follow and set up the policy
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The lady rang me on the dot of when she said she would..was very helpful to this older woman who finds all this cstuff confusing...
Rosemary Muriel Hawkes - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It is affordable with no hidden costs and it was made very clear this was so.
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