%
- Over all Percentage 94
- empty 8
Rated /5 from 204718981770 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,0471,8981,770 customer reviews.
Authentic reviews powered by Feefo
Reviews
1861-1872 of 2047 reviews
1861-1872 of 1898 reviews
0-1770 of 1770 reviews
Trusted Customer - 6 years ago
They were prompt courteous and helpful. The...
Seniors Funeral Insurance
Product Review
I would have preferred an automatic payment rather than a direct debit. I am disappointed you do not have that option.
Service Review
They were prompt courteous and helpful. The representative explained everything to me.
Trusted Customer - 6 years ago
Great service
Seniors Funeral Insurance
Product Review
Great explanation of the service
Service Review
Great service
Pauline Reid - 6 years ago
Heidi was amazing on the phone. Covered everything...
Seniors Funeral Insurance
Product Review
I just filled that part in
Service Review
Heidi was amazing on the phone. Covered everything well.
Terence Kilburn - 6 years ago
Both times have been great people to talk...
Seniors Funeral Insurance
Product Review
only what i said earlier, great people to talk to,,real great insurance,thanks
Service Review
both times have been great people to talk to. everything is explained,,nice and easy,,no rush to sell and get of the phone. very nice people and great funeral insurance,,thanks
Trusted Customer - 6 years ago
Excellent .. sales rep teresa was couteous,friendly...
Seniors Funeral Insurance
Product Review
liked the coverage of the product .. ..the living benefits are good options
Service Review
excellent .. sales rep teresa was couteous,friendly and believed in the product..explained the benefits well...answered questions ..bravo kiwi from tauranga ..!!
Trusted Customer - 6 years ago
Ethan was very informative, well mannered and...
Seniors Funeral Insurance
Service Review
Ethan was very informative, well mannered and confident, he answered all our questions and most importantly was patient with my dad who has basic vocabulary and cannot hear well, we also asked for premiums to be paid fortnightly on a certain day, so in the end we chose NZ senior because of what we liked in the policy, it was just a little higher in premiums compared to the other funeral insurances but the benefits far exceed the price and is still affordable. Dad's happy I'm happy
Catherine Goldsack - 6 years ago
It was great very clear information and very easy to...
Seniors Funeral Insurance
Service Review
It was great very clear information and very easy to understand, just great.
Trusted Customer - 6 years ago
Everything was explained clearly and fully.
Seniors Funeral Insurance
Product Review
Compares very favourably with other funeral insurance schemes available in NZ.
Service Review
Everything was explained clearly and fully.
Trusted Customer - 6 years ago
Courtney was very nice to speak to, very informative...
Seniors Funeral Insurance
Product Review
Appears to be everything I would expect.
Service Review
Courtney was very nice to speak to, very informative and answered all my questions. Phoned back when she said she would.
Toni Wilson - 6 years ago
Yes I would highly recommend them to anyone. Person I...
Seniors Funeral Insurance
Product Review
The options are great I am very pleased with these options even if I get sick
Service Review
Yes I would highly recommend them to anyone. Person I spoke to was very good at her job.
Trusted Customer - 6 years ago
Firstly, I was impressed by your promptness in dealing...
Seniors Funeral Insurance
Product Review
It was an excellent, efficient and practical way of providing for my ultimate demise
Service Review
Firstly, I was impressed by your promptness in dealing with my request for information, and then equally impressed with the gracious, informative and helpful agent who assisted me in making a very suitable choice.
Sharon Abernethy - 6 years ago
Very informative. He knew his product very well. There...
Seniors Funeral Insurance
Product Review
It seems to be an OK quote but will read it all soon
Service Review
Very informative. He knew his product very well. There was a lot of information to absorb over the phone and was quite difficult as I was working at the time. I will read the document thoroughly and hopefully I am happy to continue with the quote etc. Thanks
Shirley Anne East - 6 years ago
The information given was helpful and your customer...
Seniors Funeral Insurance
Service Review
The information given was helpful and your customer service rep was very polite.
Phil Scales - 6 years ago
Excellent explainations from Rebecca
Seniors Funeral Insurance
Service Review
Excellent explainations from Rebecca
Alister Hogue - 6 years ago
Helpfull very easy to follow .The person I spoke to...
Seniors Funeral Insurance
Service Review
Helpfull very easy to follow .The person I spoke to was very good.
Helen Gilbert - 6 years ago
Informative ~ gave all the information I was after,...
Seniors Funeral Insurance
Service Review
Informative ~ gave all the information I was after, clear explanations when required, not 'pushy' ~ respecting my intelligence and ability to make my own decisions.
Trusted Customer - 6 years ago
Excellent customer service....very clear concise...
Seniors Funeral Insurance
Service Review
Excellent customer service....very clear concise information
Dennis Brennan - 6 years ago
Yes would recommend to others
Seniors Funeral Insurance
Service Review
Yes would recommend to others
Gavin Taylor - 6 years ago
Yes i would recommend them .The funeral policy is...
Seniors Funeral Insurance
Service Review
Yes i would recommend them .The funeral policy is clear and easy to understand.My call back was returned at the appointed time and the policy was completed within minutes to my satisfaction .
Trusted Customer - 6 years ago
A very prompt response to my online enquiry....
Seniors Funeral Insurance
Service Review
A very prompt response to my online enquiry. Pleasantly surprised! My hearing is not the best but all was communicated clearly and repeated when I was not sure of my understanding. Gave comparisons of other providers. Calmed my thoughts as to what I really wanted.
Sue Lloyd - 6 years ago
Knew product well
Seniors Funeral Insurance
Service Review
Knew product well
Trusted Customer - 6 years ago
The person on the phone explained every thing clearly...
Seniors Funeral Insurance
Service Review
the person on the phone explained every thing clearly so so far so good
Shane Everitt - 6 years ago
When talking on the phone they put my needs first and...
Seniors Funeral Insurance
Service Review
when talking on the phone they put my needs first and made sure I understood what they were saying
Trusted Customer - 6 years ago
Friendly and knowledgeable, good explanation of policy...
Seniors Funeral Insurance
Service Review
Friendly and knowledgeable, good explanation of policy details.
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now