%
- Over all Percentage 94
- empty 8
Rated /5 from 219719921920 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1971,9921,920 customer reviews.
Authentic reviews powered by Feefo
Reviews
1849-1860 of 2197 reviews
1849-1860 of 1992 reviews
1849-1860 of 1920 reviews
Edith Bernadette Murray - 6 years ago
Customer Rep (Victor) friendly
Seniors Funeral Insurance
Product Review
Would have loved to have made it a higher policy but affordability prevented it
Service Review
Customer Rep (Victor) friendly
Trusted Customer - 6 years ago
I felt very comfortable with the lovely lady I was...
Seniors Funeral Insurance
Product Review
Cheaper than I thought Happy with my decision
Service Review
I felt very comfortable with the lovely lady I was talking to. She was able to answer all my questions
Val - 6 years ago
Wonderful just the best. If all your staff are so...
Seniors Funeral Insurance
Product Review
What's not to like. As the ad says 'you can't lose'
Service Review
Wonderful just the best. If all your staff are so awesome good on you HR staff for choosing the best 🤗💖🎉
Trusted Customer - 6 years ago
The consultant was polite, patient and very...
Seniors Funeral Insurance
Product Review
As stated above the experience with the consultant was excellent. The cover we purchased suited our needs, it was easy to understand and had very good benefits attached as compared to other Insurance providers. The only downside that on the website that when a customer purchased a policy there was the offer of a free 'will kit', when speaking to the consultant about it last night he advised that only applied to Australia and not New Zealand, please re-look at your website. I would really appreciate a 'will kit' as per stated on your website.
Service Review
The consultant was polite, patient and very understanding our needs. We spent over an hour on the phone and nothing was a bother to him. The consultant was not bothered by the number of questions we had. The whole experience was pleasurable.
Trusted Customer - 6 years ago
Excellent !
Seniors Funeral Insurance
Product Review
Great had a very positive experince
Service Review
Excellent !
Trevor Lambert - 6 years ago
Everything about the policy was very well explained
Seniors Funeral Insurance
Product Review
Good cover and I like the fact that the payout occurs in 12 months rather than 24
Service Review
Everything about the policy was very well explained
Kerrin Price - 6 years ago
Very Prompt attention.Professional service on the...
Seniors Funeral Insurance
Product Review
The policy is fit for purpose, as with my wife of 48 years,passing away on the 28th July 2019 ,i was able to sort out the monetary expenses as (1) I held a power of attorney and (2) her life insurance policy was a blessing. Now i have the satisfaction and security of not leaving my two siblings out of pocket when its my time to move on.
Service Review
Very Prompt attention.Professional service on the phone with no enforced pressure to sign up.
Trusted Customer - 6 years ago
The person we dealt with, (Harry) was very...
Seniors Funeral Insurance
Product Review
Plain,simple & straight forward with no hidden clauses or catchs
Service Review
The person we dealt with, (Harry) was very informative, pleasant, patient & didn't try to force or pressure us to anything we didn't require or need.Intead of using big 50 cent words, everything was explained in "language" we could understand. We would have no hesitation in recommending Senior's service to people we know. We are well pleased.
Reymond De Bruto - 6 years ago
Very professional. Simple to sign up and special...
Seniors Funeral Insurance
Product Review
Simple procedure and good service
Service Review
Very professional. Simple to sign up and special rates for Seniors.
Trusted Customer - 6 years ago
I checked out a few companies offering similar...
Seniors Funeral Insurance
Product Review
On paper, this purchase will provide my family immediate funds to fulfill my wishes.
Service Review
I checked out a few companies offering similar services and I selected you because although slightly more expensive this was offset by the benefits that my family can gain, especially if I can achieve the 12 month natural death stand down period. The instant accidental death cover is also good peace of mind.
Rosemarie Ann Ward - 6 years ago
Incredibly efficient, patient and understanding during...
Seniors Funeral Insurance
Product Review
Great, peace of mind and a premium I can afford.
Service Review
Incredibly efficient, patient and understanding during the sign-in period. The policy is almost unbelievable for an Insurance company. I think my family and I shall be well looked after in the future.
TAL - 6 years ago
Initial person we dealt with was good and informative...
Seniors Funeral Insurance
Product Review
Will wait to see how this pans out
Service Review
Initial person we dealt with was good and informative upon first starting this process, However please check you are working on the date and time in which you re-schedule an appointment as we waited for the call back and made our dinner reservations for a later time so we could wait for this call, only to call the 0800 number and he is not there 🙄
Trusted Customer - 7 years ago
Good oral presentation clear and precise. Clear...
Seniors Funeral Insurance
Service Review
Good oral presentation clear and precise. Clear indication of all aspects of the conversation. Willing to help throughout the process.
Graham Withers - 7 years ago
They were extremely friendly and helpful. They could...
Seniors Funeral Insurance
Service Review
They were extremely friendly and helpful. They could explain things clearly which is very important to older people. Documents were then sent to me so in my own time I could read them and get some advice. One important thing to remember is that not all older people have a computer or like me they have one but are not very confident when using it. All in all well done to Seniors.
Trusted Customer - 7 years ago
I dealt with Courtney, her customer service was...
Seniors Funeral Insurance
Service Review
I dealt with Courtney, her customer service was excellent, she was very thorough with the whole process
Charmaine Taipeti - 7 years ago
Excellent customer service. The policy was explained...
Seniors Funeral Insurance
Service Review
Excellent customer service. The policy was explained so clearly & I was reassured that everything will be fine. I am so happy that I made the initial contact & thank you for returning my call. I can now rest assure that there is no burden on my family.
Trusted Customer - 7 years ago
I was amazed by how easy it was & how indepth detail...
Seniors Funeral Insurance
Service Review
I was amazed by how easy it was & how indepth detail she told me, I would certainly recommend them to anyone. It's given me peace of mind to know all will be taken care of for my kids.
Philip Jolly - 7 years ago
Friendly, articulate and well explained. A1 service....
Seniors Funeral Insurance
Service Review
Friendly, articulate and well explained. A1 service. Emailed for a quote and received a phone call about 5 minutes later. Excellent!
Trusted Customer - 7 years ago
Product was explained explictly.
Seniors Funeral Insurance
Service Review
product was explained explictly.
Trusted Customer - 7 years ago
Polite, thoroughly expressive dealing with procedures...
Seniors Funeral Insurance
Service Review
Polite, thoroughly expressive dealing with procedures entailed with this company. Explained all I required to know about this application.
Maxwell Tipene - 7 years ago
Excellent service loved it thanks Courtney
Seniors Funeral Insurance
Service Review
Excellent service loved it thanks Courtney
Alison Armstrong - 7 years ago
Friendly, clear to understand and patient when I asked...
Seniors Funeral Insurance
Service Review
Friendly, clear to understand and patient when I asked questions.
Trusted Customer - 7 years ago
A knowledgeable and efficient young man took me...
Seniors Funeral Insurance
Service Review
A knowledgeable and efficient young man took me through the process in a most courteous manner.
Trusted Customer - 7 years ago
Clear and courteous.
Seniors Funeral Insurance
Service Review
Clear and courteous.
Annette White - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It's a new product ( to me ) so I'm still processing how it all fits together
Angela Sunderland - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Price, cover and service.
Nicola Clavis - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Some of the conditions were more attractive than other insurers. Shorter time frame for qualification.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
As above and a better product than the competition.
Daniel Whibley - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good price and at the end of the day it's awin win situation
Colleen Pearson - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Cannot tell yet it's too early days
Calvin Robert John Stephen - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very happy with purchase. Very efficient and quick signup process.
Barry Middleton - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Seems like a pretty good policy. Time will tell
Keith Watkins - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It ticks all our boxes.very good.
Christine Cross - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
good service happy with all
Sandra Holdom - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy to understand what you get
Elsa La Cock - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Could only afford 7,000 as the 30,000 you advertise is way out of the price ranges for seniors
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now