%
- Over all Percentage 94
- empty 8
Rated /5 from 204718981771 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,0471,8981,771 customer reviews.
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Reviews
1849-1860 of 2047 reviews
1849-1860 of 1898 reviews
0-1771 of 1771 reviews
Fiona Gregory - 6 years ago
I just found that the customer service was friendly...
Seniors Funeral Insurance
Product Review
Was easy and quick to get the cover sorted.
Service Review
I just found that the customer service was friendly and helpful.
Trusted Customer - 6 years ago
Very friendly, the person I spoke with knew their...
Seniors Funeral Insurance
Product Review
Very thorough, fast, and efficient the person I spoke with knew their product and we're very friendly.
Service Review
Very friendly, the person I spoke with knew their product, and very efficency and fast service.
Ivan Ryniker - 6 years ago
Prompt and efficient service, all I needed.
Seniors Funeral Insurance
Product Review
funeral insurance, all I needed.
Service Review
Prompt and efficient service, all I needed.
Trusted Customer - 6 years ago
The service is fine. On a lot of thought about my...
Seniors Funeral Insurance
Product Review
You are an Australian company selling insurance from Australia to New Zealander's who think they are dealing with a company in NZ
Service Review
The service is fine. On a lot of thought about my insurance with you and how it was worded to make New Zealander's think they were dealing with a New Zealand company, I have decided to cancel and take out a insurance policy with a company that is based in New Zealand.
Trusted Customer - 6 years ago
The representative I spoke to was absolutely amazing....
Seniors Funeral Insurance
Product Review
The representative I was dealing with was very pleasant and not pushy at all which was the selling point for me. You have a valuable and knowledgeable employee there!!
Service Review
The representative I spoke to was absolutely amazing. She was well informed on all questions I presented to her.
Maryanne Matranga - 6 years ago
I would like to thank Joseph for the great customer...
Seniors Funeral Insurance
Product Review
The product offered is pretty good. Just the fact that your beneficiaries can get back all the premiums you have paid into the policy once you are gone is quite comforting. One never knows what their financial situation will be in the future. The ability to opt out at 85 and get back some money would be a help during tougher times when fixed incomes will not cover unexpected expenses.
Service Review
I would like to thank Joseph for the great customer service. He explained everything clearly and patiently. He was very knowledgeable about the products that you offer and worked with me to get the best coverage that I can afford.
Maria Noor - 6 years ago
Very friendly person on the phone who answered all my...
Seniors Funeral Insurance
Product Review
Perfect policy for myself and my partner with many advantages compared to other comapnies
Service Review
Very friendly person on the phone who answered all my questions and explained everything very clearly and concisely
Helen Cholmondeley - 6 years ago
The phone contact was clear and polite, she covered...
Seniors Funeral Insurance
Product Review
Does exactly what it says on the packet - when I die everything is covered without complication.
Service Review
The phone contact was clear and polite, she covered all the details I wanted to know and I didn't have to "push 1 0r 2" at any stage.
David Higgie - 6 years ago
They were brilliant and worked out an affordable...
Seniors Funeral Insurance
Product Review
Brilliant to deal with. Easy to speak with sometimes hard to understand, but he did clarify his words.
Service Review
They were brilliant and worked out an affordable product for me, within my budget and that will be easy to increase as my situation changes.
Trusted Customer - 6 years ago
The agents were very thorough and clear in terms of...
Seniors Funeral Insurance
Product Review
A bit more expensive, but I like the benefit of being able to claim whichever is higher of your sum insured or premiums paid.
Service Review
The agents were very thorough and clear in terms of disclosing all information that we needed to know. It just seemed a bit overkill as they told me "all calls are recorded and advice is general in nature and may not be suitable for your individual's needs" or whatever like 7 times in the conversation. I know you want to cover your ***** but it just dragged the whole process out.
Trusted Customer - 6 years ago
Everything
Seniors Funeral Insurance
Product Review
Everything is good.......
Service Review
Everything
Trusted Customer - 6 years ago
Quick response and very informative. The call back was...
Seniors Funeral Insurance
Service Review
Quick response and very informative. The call back was exactly when I was told it would be.
Anoma Ranaweera - 6 years ago
I will recommend NZ Seniors to friends as an...
Seniors Funeral Insurance
Service Review
I will recommend NZ Seniors to friends as an organisation that is just and fair in their terms offering life insurance to senior citizens.
Paul Da Silva - 6 years ago
The whole experience was tatalking perfect.was clear...
Seniors Funeral Insurance
Service Review
The whole experience was tatalking perfect.was clear and understandable.thank you.
Mary King - 6 years ago
I have found New Zealand Seniors very prompt in...
Seniors Funeral Insurance
Service Review
I have found New Zealand Seniors very prompt in replying to my initial request for a quote and Joseph was very good at explaining everything and setting up my policy
Kenneth Warren Hawkins - 6 years ago
Very friendly and informative and nothing was a bother
Seniors Funeral Insurance
Service Review
Very friendly and informative and nothing was a bother
Lenny Ellwood - 6 years ago
Very informative, great service & policy.
Seniors Funeral Insurance
Service Review
Very informative, great service & policy.
Faye Carolyne Jones - 6 years ago
The young woman I dealt with was well informed and...
Seniors Funeral Insurance
Service Review
The young woman I dealt with was well informed and articulate her name is Heidi please thank her for me.
Ireane Smith - 6 years ago
Was helpful
Seniors Funeral Insurance
Service Review
was helpful
John Winters - 6 years ago
It was a good experience but I did give some pointers...
Seniors Funeral Insurance
Service Review
It was a good experience but I did give some pointers to have it could be even better
James Lawson - 6 years ago
We had a call back within 10 minutes of sending the...
Seniors Funeral Insurance
Service Review
We had a call back within 10 minutes of sending the initial email. Well done. Theresa who called could not have been better at explaining both the product and the procedures.
Barry Bell - 6 years ago
Great service very helpfull people
Seniors Funeral Insurance
Service Review
Great service very helpfull people
Suzanne Goldsworthy - 6 years ago
The response to me was very prompt and everything was...
Seniors Funeral Insurance
Service Review
The response to me was very prompt and everything was explained to me very thoroughly. I found the offer very reasonable and affordable. Thank you.
Sharron Wright - 6 years ago
Great customer service
Seniors Funeral Insurance
Service Review
Great customer service
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