%
- Over all Percentage 94
- empty 8
Rated /5 from 228020472003 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,2802,0472,003 customer reviews.
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Reviews
1837-1848 of 2280 reviews
1837-1848 of 2047 reviews
1837-1848 of 2003 reviews
Morehu Beau Rangiwai - 6 years ago
Simple to follow . Clear and concise to the point....
Seniors Funeral Insurance
Service Review
Simple to follow . Clear and concise to the point. Repiditive understanding. Follow through till client is.sure and happy.and understands procedures what the insurance provides. Excellent communication. Highly skilled in people management. Truly satisfied with explanations. A credit.to have spoken to the right well trained.person.
Trusted Customer - 6 years ago
Good service
Seniors Funeral Insurance
Product Review
Good
Service Review
Good service
Trusted Customer - 6 years ago
Good service. Lovely customer service lady. Very...
Seniors Funeral Insurance
Product Review
All good
Service Review
Good service. Lovely customer service lady. Very professionsl
Faiaga Sekai - 6 years ago
My name is CJ, I helped put this in place for my...
Seniors Funeral Insurance
Service Review
My name is CJ, I helped put this in place for my mother Faiaga. The person my mother and I dealt with is Teresa; she is very empathetic and very knowledgeable. I really liked how in the initial call she could relate to the "island" way and the mentality of losing a loved one, which made the conversation easier to have. Very patient with my mother and I; English is her 2nd language and with the use of a interpreter, really understood and liked the policy and it gave us peace of mind. Teresa is awesome! Also, very very very prompt! An enquiry was initiated through the website, and within 10min someone called me back! Super efficient!! Just one bit of feedback; it would be more convenient if the company had an interpreting service or staff that could translate instead of using a 3rd party. Although I had to pay to use an interpreting service, it was still necessary to have something in place for my mother because its such a great policy! Thank you so much for helping us out :)
Trusted Customer - 6 years ago
Excellent service..very happy customer. I would...
Seniors Funeral Insurance
Service Review
Excellent service..very happy customer. I would recommend Fern for best customer service of the month. Saff like Fern need to be acknowledged for their good work..it shows you appreciate the work they do. Due to Ferns good customer service I would recommend Senior NZ funeral cover to family and friends..
Barbara Rikiti - 6 years ago
Very pleasant young man and explained everything in...
Seniors Funeral Insurance
Product Review
Very happy with the young man who explained everything in plain English
Service Review
Very pleasant young man and explained everything in terms I could understand
Gregory Veale - 6 years ago
Communication and explanation was great and in...
Seniors Funeral Insurance
Product Review
This policy met my needs and is affordable.
Service Review
Communication and explanation was great and in language that was easy to understand
Trusted Customer - 6 years ago
Communication and explanation were great and in...
Seniors Funeral Insurance
Product Review
Met my needs and was affordable
Service Review
Communication and explanation were great and in language that was easy to understand
Trusted Customer - 6 years ago
Dee was wonderful to discuss my insurance requirements...
Seniors Funeral Insurance
Product Review
It covers what I need at present with the option of increasing the amount in line with my financial commitments.
Service Review
Dee was wonderful to discuss my insurance requirements with. She is professional and friendly
Trusted Customer - 6 years ago
Fully informed, respectful, patient, helpful, new all...
Seniors Funeral Insurance
Product Review
excellent service
Service Review
Fully informed, respectful, patient, helpful, new all the answers to all my questions. I am now fully assured I will be looked after and have peace of mind. I would recommend your service to everyone!!!
Michael Drummond - 6 years ago
Good service and they explained everything we wanted...
Seniors Funeral Insurance
Service Review
Good service and they explained everything we wanted to know.
Trusted Customer - 6 years ago
Friendly I enjoyed signing up with Nz seniors and...
Seniors Funeral Insurance
Product Review
Zach was most efficient understanding and most informative 🤗🤗
Service Review
Friendly I enjoyed signing up with Nz seniors and would recommend to everyone 🤗
Marilyn Hall - 7 years ago
Very informative. Found out lots. Great service
Seniors Funeral Insurance
Service Review
Very informative. Found out lots. Great service
Trusted Customer - 7 years ago
Awesome service in terms of clear clarity and...
Seniors Funeral Insurance
Service Review
Awesome service in terms of clear clarity and explanation..However forms have not been received in e-mail or post as yet as expected.
Trusted Customer - 7 years ago
Good advise over the phone, only one problem my...
Seniors Funeral Insurance
Service Review
Good advise over the phone, only one problem my partner wants to join. They said they would call her, a day later and still no phone call.
Wiremu Peter Boyd - 7 years ago
Operator was helpful
Seniors Funeral Insurance
Service Review
operator was helpful
Craig Smith - 7 years ago
Great service from the young lady that looked after my...
Seniors Funeral Insurance
Service Review
Great service from the young lady that looked after my wife and myself
Leonard Eric Allen - 7 years ago
Pretty much everything. presentation,explanation and...
Seniors Funeral Insurance
Service Review
pretty much everything. presentation,explanation and manner.
Trusted Customer - 7 years ago
The customer service person I dealt with was very...
Seniors Funeral Insurance
Service Review
The customer service person I dealt with was very knowledgeable about the product and very helpful with any questions.
Trusted Customer - 7 years ago
The customer service person was excellent, very...
Seniors Funeral Insurance
Service Review
The customer service person was excellent, very helpful and informative.
Trusted Customer - 7 years ago
The person I spoke to was very helpful and gave a good...
Seniors Funeral Insurance
Service Review
The person I spoke to was very helpful and gave a good explanation of the product.
Trusted Customer - 7 years ago
People on phone had Good customer service and product...
Seniors Funeral Insurance
Service Review
People on phone had Good customer service and product i wanted souds perfect for what i need
Pauline May Allen - 7 years ago
Explained in a understanding way, very pleased with...
Seniors Funeral Insurance
Service Review
Explained in a understanding way, very pleased with the service.
Fiona Gregory - 7 years ago
I just found that the customer service was friendly...
Seniors Funeral Insurance
Service Review
I just found that the customer service was friendly and helpful.
Pauline May Allen - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very Pleased with the detail of how it works.
Fiona Gregory - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Was easy and quick to get the cover sorted.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very thorough, fast, and efficient the person I spoke with knew their product and we're very friendly.
Ivan Ryniker - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
funeral insurance, all I needed.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
You are an Australian company selling insurance from Australia to New Zealander's who think they are dealing with a company in NZ
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The representative I was dealing with was very pleasant and not pushy at all which was the selling point for me. You have a valuable and knowledgeable employee there!!
Maryanne Matranga - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The product offered is pretty good. Just the fact that your beneficiaries can get back all the premiums you have paid into the policy once you are gone is quite comforting. One never knows what their financial situation will be in the future. The ability to opt out at 85 and get back some money would be a help during tougher times when fixed incomes will not cover unexpected expenses.
Maria Noor - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Perfect policy for myself and my partner with many advantages compared to other comapnies
Helen Cholmondeley - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Does exactly what it says on the packet - when I die everything is covered without complication.
David Higgie - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Brilliant to deal with. Easy to speak with sometimes hard to understand, but he did clarify his words.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
A bit more expensive, but I like the benefit of being able to claim whichever is higher of your sum insured or premiums paid.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Everything is good.......
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