%
- Over all Percentage 94
- empty 8
Rated /5 from 228020472003 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,2802,0472,003 customer reviews.
Authentic reviews powered by Feefo
Reviews
1789-1800 of 2280 reviews
1789-1800 of 2047 reviews
1789-1800 of 2003 reviews
Trusted Customer - 6 years ago
Young lady I spoke to, was very good Explaining how...
Seniors Funeral Insurance
Service Review
Young lady I spoke to, was very good Explaining how the funeral insurance Is, I was very impressed.
Trusted Customer - 6 years ago
Fabulous Teressa....clear and detailed info...policy...
Seniors Funeral Insurance
Product Review
Policy suits us well at this stage of our life.
Service Review
Fabulous Teressa....clear and detailed info...policy easy to understand
Christine Munu-matthews - 6 years ago
Danielle helped me sign up, she was exceptionally...
Seniors Funeral Insurance
Product Review
All other insurance companies were offering the first TWO years covering accident only with no reduction in premiums ever. Why would anyone not want to take advantage of NZ Seniors offer for the first year accident cover only and it gets cheaper as you get older, I would've been stupid not to take up the offer...
Service Review
Danielle helped me sign up, she was exceptionally helpful, informative and very friendly. This only further made me realise I'd made the right decision.
Trusted Customer - 6 years ago
Great dealing with you
Seniors Funeral Insurance
Service Review
Great dealing with you
Richard - 6 years ago
I received excellent service from Ethan. He sent out...
Seniors Funeral Insurance
Product Review
I had reviewed many policies and I liked what NZ Seniors had to offer
Service Review
I received excellent service from Ethan. He sent out the quotes then contacted me to see whether I wanted to proceed with the insurance. I actually did not get back to him straight away as I am a shift worker but when I did he was very professional and polite
Trusted Customer - 6 years ago
The service is brilliant.
Seniors Funeral Insurance
Product Review
That,when its time for me to go, my family left behind will be in peace of mind..
Service Review
The service is brilliant.
Trusted Customer - 6 years ago
Explained everything very clearly
Seniors Funeral Insurance
Product Review
Great customer service and detaik
Service Review
Explained everything very clearly
Trusted Customer - 6 years ago
Humble service
Seniors Funeral Insurance
Service Review
Humble service
Trusted Customer - 6 years ago
You offer more guarantees and cheaper premium rates...
Seniors Funeral Insurance
Service Review
You offer more guarantees and cheaper premium rates than any other insurance company I have been with for years.
Trusted Customer - 6 years ago
Service good bit I didn’t really want the policy read...
Seniors Funeral Insurance
Product Review
Great value. Good product
Service Review
Service good bit I didn't really want the policy read to me - get a proper online process
Charles Herbert Thomas Ding - 6 years ago
Good listener(s) both people I had phone dealings...
Seniors Funeral Insurance
Product Review
the prime driver for us accepting = Pinnacle underwriting it. Premiums, policy conditions and actuarial background that takes age into account all good. NZ Seniors insistence on DD instead of our preference for Auto Payment was initially a deal breaker, but the Pinnacle connection won the day. I will be making overtures to Nz seniors at a later time to help remove that intractability.
Service Review
Good listener(s) both people I had phone dealings with. Straightforward comments and questions, carefully presented to avoid ambiguity or risk of misleading. intractability on accepting Automatic payments by insisting on direct debit seems draconian,
Eric Sim - 6 years ago
Initially did not contact as agreed.
Seniors Funeral Insurance
Product Review
It meets my requirements
Service Review
Initially did not contact as agreed.
Trusted Customer - 7 years ago
Everything explained well.
Seniors Funeral Insurance
Service Review
Everything explained well.
Linda Bennett - 7 years ago
Very friendly. Explained everything well and made sure...
Seniors Funeral Insurance
Service Review
Very friendly. Explained everything well and made sure I understood everything.
Trusted Customer - 7 years ago
Joseph was lovely. Friendly and professional. Helped...
Seniors Funeral Insurance
Service Review
Joseph was lovely. Friendly and professional. Helped me get a funeral cover that suited me without trying to press for more than I wanted. Told me all the required information and legal stuff and still remained respectful and friendly.
Peter Barnett - 7 years ago
After the quote had been finalised i felt i was...
Seniors Funeral Insurance
Service Review
after the quote had been finalised i felt i was pressured to make a decision to go ahead with the purchase before i had time to digest everything.when i mentioned this fact, the employee did offer to ring back a few days later which i was happy with.
Patricia Daylene Barnett - 7 years ago
Listened to what i required & presented & explained...
Seniors Funeral Insurance
Service Review
listened to what i required & presented & explained well. would recommend to others & utilise again myself
Angela Massey - 7 years ago
Very friendly informative service from Alex
Seniors Funeral Insurance
Service Review
Very friendly informative service from Alex
Trusted Customer - 7 years ago
The person I spoke to, was fantastic. I felt confident...
Seniors Funeral Insurance
Service Review
The person I spoke to, was fantastic. I felt confident in what she said. She explained everything to me and ensured that I understood the information. I got the impression that she enjoyed her job. I would recommend this service to other people of my age. Thank you. It has given me a peace of mind. I
Gary William Clapp - 7 years ago
Everything well explained, with very good email...
Seniors Funeral Insurance
Service Review
everything well explained, with very good email confirmation and detaIL
Helen Gall - 7 years ago
Because everything was explanined really well and they...
Seniors Funeral Insurance
Service Review
Because everything was explanined really well and they were very helpful
Trusted Customer - 7 years ago
The customer service provided by New Zealand seniors...
Seniors Funeral Insurance
Service Review
The customer service provided by New Zealand seniors insurance was excellent. Joseph was very helpful at explaining me about the insurance policies and was patient and very friendly. I recommend this insurance company to family and friends.
Esila Puni - 7 years ago
Prompt contact and then followed up when I requested...
Seniors Funeral Insurance
Service Review
Prompt contact and then followed up when I requested without being too overbearing or aggressive.
Trusted Customer - 7 years ago
The call was great but follow up poor. You said I...
Seniors Funeral Insurance
Service Review
The call was great but follow up poor. You said I would get an electronic copy of my policy but 3 days later nothing
Esila Puni - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Informative and engaging spoke in user friendly language
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great on phone but very poor follow up. I can't rate the policy as I haven't received the electronic copy as promised
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I thought the waiting time of 1year before you are covered was great, I know some have 2 years and your cover for accidental death was also great. When I was told this that sealed the deal for me.
Jan Kereopa - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
east to talk to and the fees are perfect
Kevin Cresswell - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I like the idea of the policies not increasing over the years
John Cannan - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
More services than I expected
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Can't beat it cheap and fortnightly payment
David Arnold Munyard - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Provide a service which is concise and rates well among other insurance service providers
Anthony Morland - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent Customer service.👼👼
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because that is why I thought of it.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great service easy to follow and set up the policy
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The lady rang me on the dot of when she said she would..was very helpful to this older woman who finds all this cstuff confusing...
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now