%
- Over all Percentage 94
- empty 8
Rated /5 from 218019801903 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1801,9801,903 customer reviews.
Authentic reviews powered by Feefo
Reviews
1777-1788 of 2180 reviews
1777-1788 of 1980 reviews
1777-1788 of 1903 reviews
Trusted Customer - 6 years ago
Good sale pitch. Highlighted the advantages. Not...
Seniors Funeral Insurance
Product Review
Glad I`ve got it started.
Service Review
Good sale pitch. Highlighted the advantages. Not pushy, made sense. Liked the terms.
Trusted Customer - 6 years ago
They explained everything well
Seniors Funeral Insurance
Product Review
Just like above explained everything to me
Service Review
they explained everything well
Polly Robson - 6 years ago
Hi guys the lovely assistant on the end of the phone...
Seniors Funeral Insurance
Service Review
Hi guys the lovely assistant on the end of the phone was excellent she explained everything in detail I'm happy with the cover for me thank you all Polly
Trusted Customer - 6 years ago
The young fella was good,very polite well spoken
Seniors Funeral Insurance
Product Review
good
Service Review
The young fella was good,very polite well spoken
Glenda Aiken - 6 years ago
Clear commuinication; allowed me time to make my own...
Seniors Funeral Insurance
Product Review
Great products
Service Review
Clear commuinication; allowed me time to make my own diecision. Yes, I would
Trusted Customer - 6 years ago
Very thorough in explaining the benefits of the...
Seniors Funeral Insurance
Product Review
Meets and exceeds my expectations of a funeral policy. Terms and conditions straightforward.
Service Review
Very thorough in explaining the benefits of the policy. Policy offer more than I expected.
Daphne Coats - 6 years ago
You would have gained 5 stars if I had not been...
Seniors Funeral Insurance
Product Review
I'm not purchasing due to being pressured into buying when all I wanted was a quote. IF I had received a quote only, I would have been calling back on Friday to make my first payment - not now though. I don't like being pressured into something and all I wanted yesterday was a quote
Service Review
You would have gained 5 stars if I had not been ignored when I said I wanted to think about it - I need to see if my RETIREMENT income can cope with the premiums, not my current income, but I wasn't allowed the paperwork on the quote until I gave my bank account number and a date to take the first premium. THEREFORE I will NOT be progressing further with this application. The young lady I spoke with was lovely not her fault that the high pressure needs to be applied at the end of the quote as all I asked for was A QUOTE!!!!!!!!!! Very disappointed :(
Trusted Customer - 6 years ago
The customer service person on the phone made the...
Seniors Funeral Insurance
Product Review
The benefits with the funural plan were very hood
Service Review
The customer service person on the phone made the experience pleasant and simple
Trusted Customer - 6 years ago
The person I spoke to was polite and patient. He did...
Seniors Funeral Insurance
Product Review
It is an excellent product that I bought within a short amount of time by phone call. I had filled in an inquiry form and was immediately rung up to follow up, which I thought was good service.
Service Review
The person I spoke to was polite and patient. He did not mind repeating for me some of the more complex questions. He also didn't mind answering additional questions I asked him.
Trusted Customer - 6 years ago
Very helpful the customers services guy new his stuff...
Seniors Funeral Insurance
Product Review
Very good services
Service Review
Very helpful the customers services guy new his stuff and answered all my questions when asked. Yes I would recommend them to others.
Brian Manchester - 6 years ago
The adviser was very polite very detailed in...
Seniors Funeral Insurance
Product Review
I like the benefits the policy has to offer
Service Review
The adviser was very polite very detailed in explaining all benefits of the policy
Judith Sail - 6 years ago
Excellent communications with staff member, provided...
Seniors Funeral Insurance
Product Review
Seems like a good deal with the provisions offered
Service Review
Excellent communications with staff member, provided clear, prompt information and options and gave us time to consider our decision.
Trusted Customer - 6 years ago
The customer service person was excellent, very...
Seniors Funeral Insurance
Service Review
The customer service person was excellent, very helpful and informative.
Trusted Customer - 6 years ago
The person I spoke to was very helpful and gave a good...
Seniors Funeral Insurance
Service Review
The person I spoke to was very helpful and gave a good explanation of the product.
Trusted Customer - 6 years ago
People on phone had Good customer service and product...
Seniors Funeral Insurance
Service Review
People on phone had Good customer service and product i wanted souds perfect for what i need
Pauline May Allen - 6 years ago
Explained in a understanding way, very pleased with...
Seniors Funeral Insurance
Service Review
Explained in a understanding way, very pleased with the service.
Fiona Gregory - 6 years ago
I just found that the customer service was friendly...
Seniors Funeral Insurance
Service Review
I just found that the customer service was friendly and helpful.
Trusted Customer - 6 years ago
Very friendly, the person I spoke with knew their...
Seniors Funeral Insurance
Service Review
Very friendly, the person I spoke with knew their product, and very efficency and fast service.
Ivan Ryniker - 6 years ago
Prompt and efficient service, all I needed.
Seniors Funeral Insurance
Service Review
Prompt and efficient service, all I needed.
Trusted Customer - 6 years ago
The service is fine. On a lot of thought about my...
Seniors Funeral Insurance
Service Review
The service is fine. On a lot of thought about my insurance with you and how it was worded to make New Zealander's think they were dealing with a New Zealand company, I have decided to cancel and take out a insurance policy with a company that is based in New Zealand.
Trusted Customer - 6 years ago
The representative I spoke to was absolutely amazing....
Seniors Funeral Insurance
Service Review
The representative I spoke to was absolutely amazing. She was well informed on all questions I presented to her.
Maryanne Matranga - 6 years ago
I would like to thank Joseph for the great customer...
Seniors Funeral Insurance
Service Review
I would like to thank Joseph for the great customer service. He explained everything clearly and patiently. He was very knowledgeable about the products that you offer and worked with me to get the best coverage that I can afford.
Maria Noor - 6 years ago
Very friendly person on the phone who answered all my...
Seniors Funeral Insurance
Service Review
Very friendly person on the phone who answered all my questions and explained everything very clearly and concisely
Helen Cholmondeley - 6 years ago
The phone contact was clear and polite, she covered...
Seniors Funeral Insurance
Service Review
The phone contact was clear and polite, she covered all the details I wanted to know and I didn't have to "push 1 0r 2" at any stage.
Brian Cottle - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Still waiting for the documentation to arrive
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Met the criteria I was looking for.
Steven Robertson - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good service, yet to read the fine print
Graham Withers - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It cover all my needs and stands up well against other companies
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The funeral cover is straight forward and simple
Charmaine Taipeti - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It is affordable for a person like me, being a beneficiary
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I already have nothing else to add.
Philip Jolly - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Four stars as I didn't acquired any other quotes but happy with what I have.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
the idea that i can get a discount after 5yrs
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It met my financial commitment.
Maxwell Tipene - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent service I liked the conditions they all apeal to me every thing was explained
Alison Armstrong - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It is what I wanted and affordable.
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now