%
- Over all Percentage 94
- empty 8
Rated /5 from 251421942237 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,5142,1942,237 customer reviews.
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Reviews
1753-1764 of 2514 reviews
1753-1764 of 2194 reviews
1753-1764 of 2237 reviews
Trusted Customer - 6 years ago
Explained everything very clearly. Very pleasant and...
Seniors Funeral Insurance
Product Review
All that I needed for my requirements
Service Review
Explained everything very clearly. Very pleasant and helpful answering any questions I had
Barbara Turley - 6 years ago
The person who phoned me was very helpful
Seniors Funeral Insurance
Product Review
sounds good and honest - value for money
Service Review
the person who phoned me was very helpful
Trusted Customer - 6 years ago
Very professional Explained the Funeral cover ...
Seniors Funeral Insurance
Product Review
Excellent service Many thanks
Service Review
Very professional Explained the Funeral cover extremely well Gave us time to think it through Pleasure to deal with
Kay Bright - 6 years ago
The Customer Service sales rep was friendly and...
Seniors Funeral Insurance
Product Review
Very pleased with the low price of the insurance premium - pleasantly surprised!
Service Review
The Customer Service sales rep was friendly and informative. Quick and to the point - really good to deal with.
Trusted Customer - 6 years ago
Most of the over 20 minute phone call could have bee....
Seniors Funeral Insurance
Product Review
..........................
Service Review
Most of the over 20 minute phone call could have bee. Done with an email response. What a complete waste of my time.
Mrs Leigh Smith - 6 years ago
I asked one person to call me back, which she did. But...
Seniors Funeral Insurance
Product Review
This policy was explained very well.
Service Review
I asked one person to call me back, which she did. But before I spoke to Dee, I had 13 calls during my work time which I was not able to answer. Just a bit excessive I reckon.
William Wilson - 6 years ago
Well spoken representative clearly said all the words...
Seniors Funeral Insurance
Product Review
With all honesty have very merry Christmas
Service Review
Well spoken representative clearly said all the words without repeating herself
Trusted Customer - 6 years ago
Danielle was awesome. Great customer service and so...
Seniors Funeral Insurance
Product Review
Possibly if not the best funeral insurance plan I have come across. I will be recommending to family and friends. Excellent.
Service Review
Danielle was awesome. Great customer service and so helpful. She explained the process with such clarity that was so easy to understand. She has dynamic customer service skills and a wonderful personality, these attributes a wonderful credit to her and your business.
Trusted Customer - 6 years ago
I was VERY impressed with Danielle, the agent that I...
Seniors Funeral Insurance
Product Review
Offers everything that I believe I would require and the cost was affordable in my opinion. I was certainly very impressed by the efficiency and knowledge displayed by the person I was assigned too.
Service Review
I was VERY impressed with Danielle, the agent that I had all my dealings with. She was very efficient, re-called when she said she would and was very clear in all her explanations. Based on my experience to date I would certainly recommend NZ Seniors to any other friends who were keen to purchase Seniors Funeral Cover .
Caroline Bartlett - 6 years ago
Absolutely perfect thankyou
Seniors Funeral Insurance
Product Review
Great for us, exactly what we need perfect
Service Review
Absolutely perfect thankyou
Nicci - 6 years ago
Excellent service made very welcoming. Ethan is an...
Seniors Funeral Insurance
Product Review
As previously stated Ethan made it easy
Service Review
Excellent service made very welcoming. Ethan is an asset to your company. He was very knowledgeable of the product choosing NZ Seniors as our funeral insurers was an easy choice.
Margaret Henry - 6 years ago
I thought the service i received was clear and very...
Seniors Funeral Insurance
Service Review
I thought the service i received was clear and very understanding, the person i was talking to was very helpful, and yes i would recommend you to my friends thankyou
Trusted Customer - 7 years ago
Good service. Lovely customer service lady. Very...
Seniors Funeral Insurance
Service Review
Good service. Lovely customer service lady. Very professionsl
Trusted Customer - 7 years ago
My name is CJ, I helped put this in place for my...
Seniors Funeral Insurance
Service Review
My name is CJ, I helped put this in place for my mother Faiaga. The person my mother and I dealt with is Teresa; she is very empathetic and very knowledgeable. I really liked how in the initial call she could relate to the "island" way and the mentality of losing a loved one, which made the conversation easier to have. Very patient with my mother and I; English is her 2nd language and with the use of a interpreter, really understood and liked the policy and it gave us peace of mind. Teresa is awesome! Also, very very very prompt! An enquiry was initiated through the website, and within 10min someone called me back! Super efficient!! Just one bit of feedback; it would be more convenient if the company had an interpreting service or staff that could translate instead of using a 3rd party. Although I had to pay to use an interpreting service, it was still necessary to have something in place for my mother because its such a great policy! Thank you so much for helping us out :)
Trusted Customer - 7 years ago
Excellent service..very happy customer. I would...
Seniors Funeral Insurance
Service Review
Excellent service..very happy customer. I would recommend Fern for best customer service of the month. Saff like Fern need to be acknowledged for their good work..it shows you appreciate the work they do. Due to Ferns good customer service I would recommend Senior NZ funeral cover to family and friends..
Trusted Customer - 7 years ago
Very pleasant young man and explained everything in...
Seniors Funeral Insurance
Service Review
Very pleasant young man and explained everything in terms I could understand
Trusted Customer - 7 years ago
Communication and explanation was great and in...
Seniors Funeral Insurance
Service Review
Communication and explanation was great and in language that was easy to understand
Trusted Customer - 7 years ago
Communication and explanation were great and in...
Seniors Funeral Insurance
Service Review
Communication and explanation were great and in language that was easy to understand
Trusted Customer - 7 years ago
Dee was wonderful to discuss my insurance requirements...
Seniors Funeral Insurance
Service Review
Dee was wonderful to discuss my insurance requirements with. She is professional and friendly
Trusted Customer - 7 years ago
Fully informed, respectful, patient, helpful, new all...
Seniors Funeral Insurance
Service Review
Fully informed, respectful, patient, helpful, new all the answers to all my questions. I am now fully assured I will be looked after and have peace of mind. I would recommend your service to everyone!!!
Trusted Customer - 7 years ago
Good service and they explained everything we wanted...
Seniors Funeral Insurance
Service Review
Good service and they explained everything we wanted to know.
Trusted Customer - 7 years ago
Friendly I enjoyed signing up with Nz seniors and...
Seniors Funeral Insurance
Service Review
Friendly I enjoyed signing up with Nz seniors and would recommend to everyone 🤗
Trusted Customer - 7 years ago
They were very helpful answering all my questions with...
Seniors Funeral Insurance
Service Review
They were very helpful answering all my questions with efficiency. They also took the time to explain to us all our options. I would refer them forward to anyone who may be looking as I was.
Trusted Customer - 7 years ago
The person on the phone was excellent & covered all...
Seniors Funeral Insurance
Service Review
The person on the phone was excellent & covered all the relevant points with confidence . Great to deal with A1 service
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Still assessing the policy
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Its affordable, its great
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I think this suit for the requirements that I am after. I am happy of the terms and condition of the insurance itself.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
went through different options with the help of Courtney
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy with my purchase, its a good cover with great benefits for older people like me.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
met requirements, answered all questions to my satisfaction
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I wanted to make sure that when my time comes that my family are not put under pressure, the package I have gone with will do that.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Only downside is the stand down period of 12 months if you die of natural causes, however most other companies have a 24 month stand down period, so better than most.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thought it would cost less then it was
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
A little expensive but that would be because of age
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
A very good and safe product
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It was suitable for my needs
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