%
- Over all Percentage 94
- empty 8
Rated /5 from 218019801903 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1801,9801,903 customer reviews.
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Reviews
1753-1764 of 2180 reviews
1753-1764 of 1980 reviews
1753-1764 of 1903 reviews
Lesley Jackson - 6 years ago
The initail telephone conversation was good but when I...
Seniors Funeral Insurance
Product Review
lots of small print doubt if anyone reads it , but if they did doubt if they would continue
Service Review
the initail telephone conversation was good but when I asked a question of the claims team pretty poor
Carmelle Sandri - 6 years ago
They were really nice to deal with
Seniors Funeral Insurance
Product Review
They were really nice to deal.with
Service Review
They were really nice to deal with
Ann Manley - 6 years ago
I felt a bit pressured into giving my card details for...
Seniors Funeral Insurance
Product Review
I have phoned this morning and am going to cancel my insurance as I have the resources to pay for my funeral.
Service Review
I felt a bit pressured into giving my card details for payment and no real time to think it over.
Shane Bentley - 6 years ago
Very efficient and informative without being pushy....
Seniors Funeral Insurance
Product Review
liked the flexibility, the ability to increase amount of cover if required, cover for death effective after 1 year, refund of premium after 12 months, the insurer is located in NZ, payment dates aligned with pension
Service Review
very efficient and informative without being pushy. Gave us time to consider all aspects. Frances was easy to talk to and courteous.
Angel Martin - 6 years ago
Excellent .the lady who signed me up was very pleasant...
Seniors Funeral Insurance
Service Review
excellent .the lady who signed me up was very pleasant and explained and answered all of my questions.Teresa was her name .
Trusted Customer - 6 years ago
I had a great phone call from Dee. Knew so much and...
Seniors Funeral Insurance
Product Review
Easy and love the fact the premiums never go up
Service Review
I had a great phone call from Dee. Knew so much and helped me and then my son who is my beneftionary. Can't speak highly enough of her. Made it simple
Trusted Customer - 6 years ago
Good sevice and very efficient
Seniors Funeral Insurance
Product Review
Great sevice
Service Review
Good sevice and very efficient
Gail Evelyn Mcgowan - 6 years ago
Dilmalka was very helpful and explained everything...
Seniors Funeral Insurance
Product Review
It was a help for what a could afford.
Service Review
Dilmalka was very helpful and explained everything well. A pleasure to deal with.
Sharon Prentis - 6 years ago
Thorough..
Seniors Funeral Insurance
Product Review
It was what i wanted..
Service Review
Thorough..
Gay Hainsworth - 6 years ago
Friendly, informative, clarity of policy...
Seniors Funeral Insurance
Product Review
all questions answered clearly, process simple
Service Review
friendly, informative, clarity of policy...
Trusted Customer - 6 years ago
Jason replied quickly to enquiry. My wife and I were...
Seniors Funeral Insurance
Product Review
Better than my wife's funeral insurance. Premiums go Down as we age. First year is covered not have to wait 2 years. Given me peace of mind, I may increase my cover.
Service Review
Jason replied quickly to enquiry. My wife and I were fully informed about the service. We were prompted to ask questions. Given further options of the service. I was given detailed disclosure information that was not hurried.
Archie Murray Waitoa - 6 years ago
The telephone consultation process was well executed....
Seniors Funeral Insurance
Product Review
Met and exceeded my expectations
Service Review
The telephone consultation process was well executed. I understood my consultant and he explained the details of the policy very well and answered the questions I had to my satisfaction.
Marlene Prinsloo - 6 years ago
Got a phone call within minutes of sending the...
Seniors Funeral Insurance
Service Review
Got a phone call within minutes of sending the request. The salesman knew the product a d could answer all my questions.
Vivienne Savage - 6 years ago
Fantastic, Teri the young lady that helped me was very...
Seniors Funeral Insurance
Service Review
Fantastic, Teri the young lady that helped me was very very helpful, answered all my questions and was very patient while I obtained quotes for 3 people.
Trusted Customer - 6 years ago
The woman i spoke to on the phone was very helpful &...
Seniors Funeral Insurance
Service Review
The woman i spoke to on the phone was very helpful & explained every thing To me, when i asked a question she explained
Trusted Customer - 6 years ago
The Lady I dealt with was lovely and so friendly and...
Seniors Funeral Insurance
Service Review
The Lady I dealt with was lovely and so friendly and answered any questions I had couldn't have wanted more.
Ana Tupe - 6 years ago
Very professional,but also friendly,and patient...
Seniors Funeral Insurance
Service Review
Very professional,but also friendly,and patient person..Explained well when I asked questions.
Maria Christie - 6 years ago
Easily explained services, very friendly and not...
Seniors Funeral Insurance
Service Review
Easily explained services, very friendly and not rushed through. I loved the information in the policy. It seems to be the honest and worth paying policy that I would recommend to Seniors.
Trusted Customer - 6 years ago
Give me the best possible option for my situation
Seniors Funeral Insurance
Service Review
Give me the best possible option for my situation
Joan Townhill - 6 years ago
Very understanding made sure that the policy I brought...
Seniors Funeral Insurance
Service Review
Very understanding made sure that the policy I brought was the right one for me Throught out made sure I understood what was been read out to me Just around awesome service and advice thank you Hyde ❤❤❤
Rana Hiha - 6 years ago
The subject was complex and challenging to my 72 year...
Seniors Funeral Insurance
Service Review
The subject was complex and challenging to my 72 year old brain but Heidi (I think her name was) took her time and was very helpful.
Trusted Customer - 6 years ago
Would definatey recommend
Seniors Funeral Insurance
Service Review
Would definatey recommend
Lance Mitchell - 6 years ago
Not good, promised an email 10 minutes after our...
Seniors Funeral Insurance
Service Review
not good, promised an email 10 minutes after our conversation, still haven't received,makes me think this was a bogus call
Gayle Green - 6 years ago
I didn't have to wait very long for assistance...2/the...
Seniors Funeral Insurance
Service Review
I didn't have to wait very long for assistance...2/the young man was polite. 3/ I could understand everything he was saying...4/ he explained things twice when I asked him to repeat himself and 5th, I was impressed with the terms and conditions of the insurance policy.
Terence Kilburn - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
only what i said earlier, great people to talk to,,real great insurance,thanks
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
liked the coverage of the product .. ..the living benefits are good options
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Compares very favourably with other funeral insurance schemes available in NZ.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Appears to be everything I would expect.
Toni Wilson - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The options are great I am very pleased with these options even if I get sick
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It was an excellent, efficient and practical way of providing for my ultimate demise
Sharon Abernethy - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It seems to be an OK quote but will read it all soon
Lindsay Mitchell - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Cover everything we want.
Faye Curreen - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I feel I have made a wise decision with this cover
Laurelee Duff - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I felt like I was being pressured into taking out this insurance by having to provide a bank account number BEFORE I had agreed to take up the offer. For that reason, I would like to cancel my Policy with New Zealand Seniors, & have the Direct Debit from my bank account cancelled as well.
Cynthia Martyn - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Polite and helpful. Policy is a good one knowing what is paid in will be paid out if it exceeds the cover. Peace of mind.
Michael John Martyn - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy about the conditions in the policy knowing pay out will cover any extra payments made over the covered amount
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