%
- Over all Percentage 94
- empty 8
Rated /5 from 218019801903 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1801,9801,903 customer reviews.
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Reviews
1741-1752 of 2180 reviews
1741-1752 of 1980 reviews
1741-1752 of 1903 reviews
Trusted Customer - 6 years ago
Excellent service..very happy customer. I would...
Seniors Funeral Insurance
Service Review
Excellent service..very happy customer. I would recommend Fern for best customer service of the month. Saff like Fern need to be acknowledged for their good work..it shows you appreciate the work they do. Due to Ferns good customer service I would recommend Senior NZ funeral cover to family and friends..
Barbara Rikiti - 6 years ago
Very pleasant young man and explained everything in...
Seniors Funeral Insurance
Product Review
Very happy with the young man who explained everything in plain English
Service Review
Very pleasant young man and explained everything in terms I could understand
Gregory Veale - 6 years ago
Communication and explanation was great and in...
Seniors Funeral Insurance
Product Review
This policy met my needs and is affordable.
Service Review
Communication and explanation was great and in language that was easy to understand
Trusted Customer - 6 years ago
Communication and explanation were great and in...
Seniors Funeral Insurance
Product Review
Met my needs and was affordable
Service Review
Communication and explanation were great and in language that was easy to understand
Trusted Customer - 6 years ago
Dee was wonderful to discuss my insurance requirements...
Seniors Funeral Insurance
Product Review
It covers what I need at present with the option of increasing the amount in line with my financial commitments.
Service Review
Dee was wonderful to discuss my insurance requirements with. She is professional and friendly
Trusted Customer - 6 years ago
Fully informed, respectful, patient, helpful, new all...
Seniors Funeral Insurance
Product Review
excellent service
Service Review
Fully informed, respectful, patient, helpful, new all the answers to all my questions. I am now fully assured I will be looked after and have peace of mind. I would recommend your service to everyone!!!
Michael Drummond - 6 years ago
Good service and they explained everything we wanted...
Seniors Funeral Insurance
Service Review
Good service and they explained everything we wanted to know.
Trusted Customer - 6 years ago
Friendly I enjoyed signing up with Nz seniors and...
Seniors Funeral Insurance
Product Review
Zach was most efficient understanding and most informative 🤗🤗
Service Review
Friendly I enjoyed signing up with Nz seniors and would recommend to everyone 🤗
Stanislaw Edward Hala - 6 years ago
They were very helpful answering all my questions with...
Seniors Funeral Insurance
Product Review
very well explained to us.
Service Review
They were very helpful answering all my questions with efficiency. They also took the time to explain to us all our options. I would refer them forward to anyone who may be looking as I was.
Trusted Customer - 6 years ago
The person on the phone was excellent & covered all...
Seniors Funeral Insurance
Product Review
Great funeral scheme. Needs plenty of coverage. T V advert is excellent. Great product & suitable for all New Zealanders not just the senior population.
Service Review
The person on the phone was excellent & covered all the relevant points with confidence . Great to deal with A1 service
Trusted Customer - 6 years ago
Had requested a pamphlet to read before proceeding...
Seniors Funeral Insurance
Product Review
see above
Service Review
Had requested a pamphlet to read before proceeding with application. Really would have preferred to receive this rather than trying to take everything on board during discussion
Deborah Anderson - 6 years ago
The service was excellent and I would definitely...
Seniors Funeral Insurance
Product Review
The insurance is affordable and worth the money.
Service Review
The service was excellent and I would definitely recommend them.
Trusted Customer - 6 years ago
Slow down. Respond to what is asked. If you are asked...
Seniors Funeral Insurance
Service Review
Slow down. Respond to what is asked. If you are asked for written information, send it, don't call. Don't fob the enquirer off by saying the written information has no calculations. Provide some examples. And by the way your little comments as I type are annoying.
Trusted Customer - 6 years ago
The service was great. A very freindly agent and no...
Seniors Funeral Insurance
Service Review
The service was great. A very freindly agent and no hasstles setting up the policy
Trusted Customer - 6 years ago
Really friendly and helpful service.. enjoyed...
Seniors Funeral Insurance
Service Review
Really friendly and helpful service.. enjoyed doing business with yous..thanks a lot.
Rosemary Muriel Hawkes - 6 years ago
Harry was so helpful he read the agreement twice and...
Seniors Funeral Insurance
Service Review
Harry was so helpful he read the agreement twice and slowed down so i could understand what i was agreeing to. He gave me time to ask questions before we continued on. All my questions were answered. Thankyou Harry
Kathryn Barker - 6 years ago
They were very carefull the way they explained...
Seniors Funeral Insurance
Service Review
They were very carefull the way they explained everything and made sure you understtod.
Trusted Customer - 6 years ago
I spoke to Heidi who was clear, answered all of my...
Seniors Funeral Insurance
Service Review
I spoke to Heidi who was clear, answered all of my questions, double checked everything with me and made the legal disclosure still sound huma which is no mean feat!! I'm confident that I have made the right decision.
Trusted Customer - 6 years ago
Excellent customer service received. After my initial...
Seniors Funeral Insurance
Service Review
Excellent customer service received. After my initial enquiry and quote received, I made further phone enquiries regarding the information received. Although I had references to quote to the representatives, I was thrilled to be transferred to the same person I originally spoke with. This save time in repeating my requests etc and made the whole process easier to manage from my end. Compared NZ Seniors funeral contract against three others, and YOU CAME OUT ON TOP!!! Congratulations and keep it up. Awesome product, awesome customer service
Daisy Scott - 6 years ago
Were very informative and helpful
Seniors Funeral Insurance
Service Review
Were very informative and helpful
Judi Brown - 6 years ago
The lady I spoke with was very clear with explaining...
Seniors Funeral Insurance
Service Review
The lady I spoke with was very clear with explaining cover etc. even though I had already looked into this cover.she made sure I understood what it entailed.
Kara Shortland - 6 years ago
Good phone service. Knew all about the product and was...
Seniors Funeral Insurance
Service Review
Good phone service. Knew all about the product and was kind and helpful explaining things throughout the conversation. Also competitive conditions compared to my existing providers.
James Watson - 6 years ago
Instant and helpful response to my request for a quote.
Seniors Funeral Insurance
Service Review
Instant and helpful response to my request for a quote.
Nicolaas Prinsloo - 6 years ago
Got a phone call within minutes of sending the...
Seniors Funeral Insurance
Service Review
Got a phone call within minutes of sending the request. The salesman knew the product a d could answer all my questions.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
You are an Australian company selling insurance from Australia to New Zealander's who think they are dealing with a company in NZ
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The representative I was dealing with was very pleasant and not pushy at all which was the selling point for me. You have a valuable and knowledgeable employee there!!
Maryanne Matranga - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The product offered is pretty good. Just the fact that your beneficiaries can get back all the premiums you have paid into the policy once you are gone is quite comforting. One never knows what their financial situation will be in the future. The ability to opt out at 85 and get back some money would be a help during tougher times when fixed incomes will not cover unexpected expenses.
Maria Noor - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Perfect policy for myself and my partner with many advantages compared to other comapnies
Helen Cholmondeley - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Does exactly what it says on the packet - when I die everything is covered without complication.
David Higgie - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Brilliant to deal with. Easy to speak with sometimes hard to understand, but he did clarify his words.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
A bit more expensive, but I like the benefit of being able to claim whichever is higher of your sum insured or premiums paid.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Everything is good.......
David Dawson - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very competitive costs and service
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I would have preferred an automatic payment rather than a direct debit. I am disappointed you do not have that option.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great explanation of the service
Pauline Reid - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I just filled that part in
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