%
- Over all Percentage 94
- empty 8
Rated /5 from 198218551705 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 1,9821,8551,705 customer reviews.
Authentic reviews powered by Feefo
Reviews
1693-1704 of 1982 reviews
1693-1704 of 1855 reviews
1693-1704 of 1705 reviews
Margaret Brittain - 6 years ago
Joseph was informative and helpful and made the whole...
Seniors Funeral Insurance
Product Review
Very happy with the insurance, we have looked around for a few years but now we have downsized and all our bills are smaller we wanted some cover. I researched several companies before choosing yours
Service Review
Joseph was informative and helpful and made the whole thing very easy
Paul Stevens - 6 years ago
They were friendly and helpful and answered any...
Seniors Funeral Insurance
Product Review
I thought it would of been a little cheaper
Service Review
They were friendly and helpful and answered any questions in a simple informative manner
Maurice Prendiville - 6 years ago
Extremely prompt follow up, great product and very...
Seniors Funeral Insurance
Product Review
Perfect to meet our requirements.
Service Review
Extremely prompt follow up, great product and very informed and efficient sales person.
Trusted Customer - 6 years ago
Fantastic, I've dealt with Heidi now regarding a few...
Seniors Funeral Insurance
Product Review
Highly competitive, love that you get back what you put in ie: if your total premiums put in, are higher than the value of your policy that you took out, at the time of your passing, it's the higher amount that is paid out to the family!! I looked at all the other top funeral cover providers and none of them offered this.
Service Review
Fantastic, I've dealt with Heidi now regarding a few enquiries and she has always been helpful, enthusiastic and lovely to deal with. She is the reason I continued to enquire on behalf of other family members and have recommended they look at NZ Seniors not only for their policies but friendly and helpful service.
Trusted Customer - 6 years ago
Very clear instructions. Friendly customer service.
Seniors Funeral Insurance
Product Review
Haven't seen all the documents yet. But it sounded good
Service Review
Very clear instructions. Friendly customer service.
Cheryl Rendell - 6 years ago
The person I spoke to was brilliant at getting to know...
Seniors Funeral Insurance
Service Review
The person I spoke to was brilliant at getting to know a little about me before launching into the sales talk. Once we decided on my needs she made sure at every step I understood what was happening and gave me the opportunity to ask as many questions as I liked. All in all it was the closest thing to a perfect experience as you can get and I would not hesitate to recommend this service to others as a result.
Warren Aubin Pendergrast - 6 years ago
Very pleasant
Seniors Funeral Insurance
Service Review
very pleasant
Trusted Customer - 6 years ago
Answered all my questions, repeated anything I didn’t...
Seniors Funeral Insurance
Product Review
I know that I'm in good hands and that my daughter will be alright, I couldn't have picked a better company, thank you again
Service Review
Answered all my questions, repeated anything I didn't understand, definitely yes I would recommend them
Mary Elizabeth Phillips - 6 years ago
They explained clearly any queries i had if i was...
Seniors Funeral Insurance
Product Review
I am very happy with funeral policy and affordable for me and the great thing about this policy i dont have to wait 2 years
Service Review
They explained clearly any queries i had if i was unsure. She was patient with answering any questions i might have. Very good customer service. Thank youu
Gillian Hellberg - 6 years ago
The woman we dealt with was excellent and always rang...
Seniors Funeral Insurance
Product Review
Not sure how it is until we have cause to use it, which I hope won't be for a number of years.
Service Review
The woman we dealt with was excellent and always rang back when she said she would. Made sure we fully understood what we were getting.
Marg - 6 years ago
Informative, clear speaking and personable lady on...
Seniors Funeral Insurance
Product Review
Comprehensive package, adequate for a small funeral.
Service Review
Informative, clear speaking and personable lady on phone. Extremely prompt phone call! Clear info on conditions of funeral cover, with written backup promptly sent. Surprised the call was from Australia though! The time frame for making decision to go with it or not is adequate...and therefore no sense of any pressure. More expensive than I had anticipated, but also is the extra cover and opportunities offered.
Trusted Customer - 6 years ago
It was very good. Understood what I was signing up...
Seniors Funeral Insurance
Product Review
Liked the options, and just have to wait 1year and 1 day before being covered. Other companies were two years. It was a little pricey then others but bigger benefits.
Service Review
It was very good. Understood what I was signing up for. It was very thorough and the lady was polite.
Trusted Customer - 6 years ago
Absolutely brilliant thanks it was clearly set out...
Seniors Funeral Insurance
Service Review
Absolutely brilliant thanks it was clearly set out process I took it out for my partner that just leaves this sort of thing for me to do they spoke to him told him what he needed to no then I did the rest
Christine Anne Phillips - 6 years ago
Liked the quick start so pleased as its something I've...
Seniors Funeral Insurance
Service Review
Liked the quick start so pleased as its something I've been meaning to do for a while - retirement is busy.
Betty Kereama - 6 years ago
They are friendly, patience n enlighting about points...
Seniors Funeral Insurance
Service Review
They are friendly, patience n enlighting about points I didn't quite understand. So far, so good
Trusted Customer - 6 years ago
Very professional service over the phone.
Seniors Funeral Insurance
Service Review
Very professional service over the phone.
Woltertine Elisabeth Twyford - 6 years ago
The service over the phone was excellent, answered all...
Seniors Funeral Insurance
Service Review
The service over the phone was excellent, answered all my questions and gave a lot of information. Not the cheapest deal in town but possibly the best in the long run.
Trusted Customer - 6 years ago
Customer service officer, was very clear and took the...
Seniors Funeral Insurance
Service Review
Customer service officer, was very clear and took the time to explain some parts of the policy.
Monty Flavell - 6 years ago
Stand down period is disappointing, Cost is expensive...
Seniors Funeral Insurance
Service Review
Stand down period is disappointing, Cost is expensive if you are old. Happy about the pay out if you die for return of all funds or the policy amount whichever is higher.
Trusted Customer - 6 years ago
They provided me with the quotes I wanted, called back...
Seniors Funeral Insurance
Service Review
They provided me with the quotes I wanted, called back when they said and made sure I understood the policy. What I was most impressed with is that they never made me feel obligated to buy. Awesome service!
Susan Chalmers - 6 years ago
Very prompt service Phone staff extremely helpful and...
Seniors Funeral Insurance
Service Review
Very prompt service Phone staff extremely helpful and friendly ( with one staff member I felt like an old friend by the end of the call!!)
Trusted Customer - 6 years ago
I was happy generally with the service. The young man...
Seniors Funeral Insurance
Service Review
I was happy generally with the service. The young man was pleasant and helpful with required information. I got very frustrated on my first point of contact.(no fault of the young man that I was talking to)9 I have a rural address and your system would not accept my true postal address. RD postal delivery is very specific your system needs to accept that, not just go by my postal code. Having said that my first lot of information did arrive. That did not take away from my frustration. Obviously at this point I am still waiting for my actual insurance documents to arrive. I was emailed them, but I can not down load the document. I would rather not of received it as an sttachment. But I guess that's your system. I actually requested a return phone call as my health was not good on the first day I was rung and the frustration was overwhelming. True to his word my calls were returned at the agreed time. I am very happy with the one on one service I received. I would like to thank your staff member for his polite effenciency. Made it very easy for me to make the decision of the value I wanted to take out. Giving me several quotes that I requested. He also gave me all the information clearly giving me lots of opportunities to ask any questions or for more information All the official stuff at the end was a bit mind numbing. But again probably a legal necessary. But this is so important to me not to leave my daughter with a debt when I die. So I am happy to get it sorted.
Trusted Customer - 6 years ago
Very good well explained
Seniors Funeral Insurance
Service Review
very good well explained
Trusted Customer - 6 years ago
Yes very helpful and explained things well. Product...
Seniors Funeral Insurance
Service Review
Yes very helpful and explained things well. Product exactly what I'm looking for and good price
Jocelyn Hill - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Policy written in a very clear language making it easier for older people to understand and able to make to make their own choice and payment rates very good for people living on a low income
Maureen Feely - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Helped me to understand told me easy terms about policy
Deborah Hart - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
ideal and affordable thanks for that
Terry Kilburn - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
great comunication and no pushy tactics,, customer friendly
Karen Husband - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The team explained every thing in simple language
Christine Wright - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Were very good. Told me everything I needed to know.
Craig Mitchell - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Insurance was lowest of several quotes I received and the whole process was easy and straightforward. I will definitely recommend this insurance to others.
Rangikawhiu Andrews - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
reasonable affordable good deal
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great policy for what you get
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
easy to understand and staff helpful
Debbie Taylor - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It covers everything that I'm requiring in this policy
Noel Andrews - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Too expensive for my budget
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now