%
- Over all Percentage 94
- empty 8
Rated /5 from 205519041778 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,0551,9041,778 customer reviews.
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Reviews
481-492 of 2055 reviews
481-492 of 1904 reviews
481-492 of 1778 reviews
Sally carson - 2 years ago
I had barely finished putting in a request for further...
Seniors Funeral Insurance
Product Review
Seemed more simple than I had expected and the system in place for the consultant to provide information was helpful and thorough
Service Review
I had barely finished putting in a request for further information and a consultant called with all the relevant information . He worked quickly through all the protocols, gave me time to ask questions and assisted with required level of cover Fri. His knowledge of various funeral optiions. Businesslike and thorough!
Trusted Customer - 2 years ago
Made it so easy. Helpful and fast. Covering us...
Seniors Funeral Insurance
Product Review
Costs explained by the person on the phone. So I knew exactly what I needed for my wife and I.
Service Review
Made it so easy. Helpful and fast. Covering us immediately. Explaining all my options very clearly. Very impressed with the process and knowledge of the person on the phone. Sent a request the night before. They were the first company to get back to me the next day before lunchtime. So they got the job!!
Mark Turner - 2 years ago
The aussie Sheila s phone manner and patience was top...
Seniors Funeral Insurance
Product Review
To early to know, wait till one of us is dead.
Service Review
The aussie Sheila s phone manner and patience was top notch. Give her a pay rise.
Paula Morrison - 2 years ago
Informed, polite, not pushy, listened to what I...
Seniors Funeral Insurance
Product Review
Good value and provides peace of mind for us and our family.
Service Review
Informed, polite, not pushy, listened to what I needed. Provided clear explanation.
Trusted Customer - 2 years ago
Customer Service representative was clear and thorough...
Seniors Funeral Insurance
Product Review
As previously stated above. There was no questions left unanswered throughout the whole process.
Service Review
Customer Service representative was clear and thorough in the whole process. There was no area of confusion or doubt. Everything was explained satisfactorily leaving no doubts in regard to any aspect of the purchase.
Sharon Denise Morgan - 2 years ago
Very efficient
Seniors Funeral Insurance
Product Review
Enjoyed the experience people were very friendly
Service Review
Very efficient
Trusted Customer - 2 years ago
Very informative polite great experience
Seniors Funeral Insurance
Service Review
Very informative polite great experience
Patricia Caine - 2 years ago
Benjamin was just brilliant he helped us and was so...
Seniors Funeral Insurance
Service Review
Benjamin was just brilliant he helped us and was so so respectful and great to speak to and sorted out problem out
Steven Baker - 2 years ago
They made me very relaxed, easy to understand
Seniors Funeral Insurance
Service Review
They made me very relaxed, easy to understand
Wayne Nelson - 2 years ago
The Seniors customer service person I spoke to (Jane)...
Seniors Funeral Insurance
Product Review
Well, I think its an excellent deal since it is my beneficiaries who will appreciate it the most.
Service Review
The Seniors customer service person I spoke to (Jane) understands customer service and deserves 5 stars for herself. The company gets 5 stars too for its generous funeral policy arrangements, clearly and professionally set out and explained to me.
Trusted Customer - 2 years ago
Excellent very professional advice to the point happy...
Seniors Funeral Insurance
Product Review
to the point friendly voice,well spoken easy to understand,time spent worthwhile
Service Review
excellent very professional advice to the point happy to have joined.
Trusted Customer - 2 years ago
Excellent Customer Service Representative,...
Seniors Funeral Insurance
Product Review
Good value policy and 12 month standby period beats others.
Service Review
Excellent Customer Service Representative, professional, polished and friendly.
Helen Craig - 2 years ago
Very easy process
Seniors Funeral Insurance
Service Review
Very easy process
Trusted Customer - 2 years ago
The customer service rep was rude and impatient he...
Seniors Funeral Insurance
Service Review
The customer service rep was rude and impatient he also almost made us cancel because he was rude and kept interrupting
Julie Anne Fearn - 2 years ago
Proffessional and very compassionate toward my...
Seniors Funeral Insurance
Service Review
Proffessional and very compassionate toward my understanding
Kushla Pickering - 2 years ago
Affordable quote that suits my needs and upfront costs
Seniors Funeral Insurance
Service Review
affordable quote that suits my needs and upfront costs
Rutu Namana - 2 years ago
I found the service prompt,professional and extremely...
Seniors Funeral Insurance
Service Review
I found the service prompt,professional and extremely helpful both over the phone and through the mail contacts. Overly pleased.
Trusted Customer - 2 years ago
Commuication was excellent. Explained everything...
Seniors Funeral Insurance
Service Review
Commuication was excellent. Explained everything really well and was fluent and clear, could understand. So sick of listening to foreihners who can't speak english propermly.
Kathy Gerulaitis - 2 years ago
Sales rep was very easy to understand, and very...
Seniors Funeral Insurance
Service Review
Sales rep was very easy to understand, and very engaging in the conversation with me. He was very attentive and listened when I spoke, too. He had a very caring attitude, and explained everything with ease. My experience with NZ Seniors has gotten off to a very good start....and I am covered for my funeral expenses now. When the call ended, I felt a huge relief just knowing I have made it possible for my daughter to give me the 'sending off' without the money factor burdening her.
Diane Wilson - 2 years ago
Very professional, was able to answer all of my...
Seniors Funeral Insurance
Service Review
Very professional, was able to answer all of my questions. Rang back exactly when they said they would. Did not rush any of my decisions.
Te Aroha Mackintosh - 2 years ago
Very pleasant manner, easy to hear and understand. I...
Seniors Funeral Insurance
Service Review
Very pleasant manner, easy to hear and understand. I have hearing issues but her pace and clarify of speech was excellent. Foreign voice are often difficult for me to understand. An excellent presentation.
Jennifer Katene - 2 years ago
Great service
Seniors Funeral Insurance
Service Review
Great service
Trusted Customer - 2 years ago
Excellent service very helpful and spoke clearly at...
Seniors Funeral Insurance
Service Review
Excellent service very helpful and spoke clearly at very good pace for myself to understand
Trusted Customer - 2 years ago
Excellent service
Seniors Funeral Insurance
Service Review
Excellent service
Mary Daly - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very easy to understand with explanation
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
excellent info fast and easy
Major Tuhakaraina - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy to understand and great customer thankyou
Freda Amopiu - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The premiums work for me. It really fits my budget.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good i loved what i purchased
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Everything about it is good!
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Reasonable price and easy billing
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because Customer Service was very good
Bruce Armstrong Armstrong Timoko - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because everything was done perfectly and clearly .It was so good to have some you can understand .
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I think it is value for money and it suits my needs I think I had good options for what I need
John Hopkins - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Suited my situation perfectly. Seamless and easy to purchase. Prompt and efficient.
Sharon Denyer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Nobody is perfect! So a four is very good 👍
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