%
- Over all Percentage 94
- empty 8
Rated /5 from 205719041780 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,0571,9041,780 customer reviews.
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Reviews
817-828 of 2057 reviews
817-828 of 1904 reviews
817-828 of 1780 reviews
Trusted Customer - 3 years ago
Excellent customer service and very polite about...
Seniors Funeral Insurance
Product Review
Great customer service person
Service Review
Excellent customer service and very polite about explaining the policy to me.
Annette Thrush - 3 years ago
Very understanding and polite
Seniors Funeral Insurance
Service Review
Very understanding and polite
Maria Tangaroa - 3 years ago
Great service no over selling, Jane let us know all we...
Seniors Funeral Insurance
Product Review
could offer exactly what we wanted, no pressure to get more
Service Review
great service no over selling, Jane let us know all we needed to know.
Trusted Customer - 3 years ago
Great rapport delivery of information was easy to...
Seniors Funeral Insurance
Product Review
Having signed up for seniors funeral insurance has give given me peace of mind and confidence knowing I'm independent of family expectations
Service Review
Great rapport delivery of information was easy to understand. Professional and friendly manner whilst answering my queries. Very satisfied with customer service experience and pleased with recommendations and options offered
June Te Kani - 3 years ago
Very informative and clear
Seniors Funeral Insurance
Service Review
very informative and clear
Allan Mcallister - 3 years ago
Great, the lady was very easy to understand with the...
Seniors Funeral Insurance
Product Review
The funeral insurance met all my needs and 'then some'. Although your insurance did not pay out on the first year- and some other did- it was the other benefits that helped.
Service Review
Great, the lady was very easy to understand with the information she supplied. she was happy to answer questions. Although this survey is addressed to Mr McAllister- it was actually Mrs McAllister who complied it.
Trusted Customer - 3 years ago
Service was great, clear explanation as to how the...
Seniors Funeral Insurance
Product Review
The 25% given at end of 85 yrs
Service Review
Service was great, clear explanation as to how the policy works. Given a choice of policy covers
Angela - 3 years ago
The young lady I spoke with was very helpful answered...
Seniors Funeral Insurance
Product Review
Well informed and did not feel pressured
Service Review
The young lady I spoke with was very helpful answered any questions and explained things really really well. I was happy with the phone call in general. I did not feel pressured at all
Trusted Customer - 3 years ago
They were extremely efficient, friendly and helpful....
Seniors Funeral Insurance
Product Review
Although dearer than the one I had the Seniors Funeral Insurance offers far more. I consider it to be great value for money
Service Review
They were extremely efficient, friendly and helpful. They explained everything in language that I could understand. They were a pleasure to deal with
Susan Collings - 3 years ago
It was really great the information The information...
Seniors Funeral Insurance
Product Review
Because it was a good affordable product
Service Review
It was really great the information The information was explained really clearly The person l was dealing with was polite and helpful
Winnie Matthews - 3 years ago
Good service, explained well and spoke in a simple...
Seniors Funeral Insurance
Product Review
Awesome, can't fault them,very helpful
Service Review
Good service, explained well and spoke in a simple manner so can understand,
Jean Keddy - 3 years ago
The call centre person I spoke to was clear and...
Seniors Funeral Insurance
Service Review
The call centre person I spoke to was clear and concise. He covered off everything that I needed to know (and more). Talking about death is not easy, but with his calm and compassionate approach, it made me feel at ease. Thanks You.
Elizabeth Dufty - 4 years ago
A very good experience, reasonable premiums and great...
Seniors Funeral Insurance
Service Review
A very good experience, reasonable premiums and great services
Barbara Tapara - 4 years ago
Very polite, patient & explained the information...
Seniors Funeral Insurance
Service Review
Very polite, patient & explained the information really well; read the policies out & allowed me to make my own choice of plan. Thank you.
Sheila Lalich - 4 years ago
They listened to me and explained everything clearly...
Seniors Funeral Insurance
Service Review
They listened to me and explained everything clearly and plainly, were very polite and pleasant to talk to.
Marianne Pou - 4 years ago
Both representatives were clear with their...
Seniors Funeral Insurance
Service Review
Both representatives were clear with their communication, gave me ample opportunities to ask questions, made sure I fully understood what they were saying.
Rawiri Wihapi - 4 years ago
I found the process easy to do and very convenient...
Seniors Funeral Insurance
Service Review
I found the process easy to do and very convenient over the phone. Highly recommend.
Thomas Darling - 4 years ago
Explained the policy well
Seniors Funeral Insurance
Service Review
Explained the policy well
Debbie Rodwell - 4 years ago
Very professional... Excellent phone manner
Seniors Funeral Insurance
Service Review
Very professional... Excellent phone manner
Jeanette Curd - 4 years ago
Polite, friendly, well and clearly explained...
Seniors Funeral Insurance
Service Review
Polite, friendly, well and clearly explained information, patient
John Hollands - 4 years ago
Very well mannered and explained everything very...
Seniors Funeral Insurance
Service Review
very well mannered and explained everything very well,and not pushy.Explained good options and able to answer any questions.
Matekino Barbara Elizabeth Bennett - 4 years ago
Customer service was clear and precise thank you.,...
Seniors Funeral Insurance
Service Review
Customer service was clear and precise thank you., this person sounded friendly and made me feel comfortable throughout the complete process. It was a pleasure to know I now have a insurance policy with your company, as I was inspired by your ad on tv and I remembered this actor always liked her in her days on tv, she seemed real then and real in your ad.. My payments for my insurance policy is realistic and affordable, I was expecting more but I'm sure I can keep my payments up so I am pleased with that. This is my first insurance policy in my life and as I'm in my ‘sixties” I really do have a sense of peace of mind knowing that my family don't have to worry about my funeral expenses when I pass away this is the ultimate experience of showing my whole family I cared and love them with all my life. In closing and since it's only the first stage of the process it will remain to be seen that my commitment to this policy is vitally important that I meet with every payment for the betterment of my life and family. Thank you and I'm sorry if comments aren't technical of my insurance policy I really just care about my payment being met now and that I stay vigilant to them.
Carol Taurua-mccready - 4 years ago
I found my experience on my phone discussion re...
Seniors Funeral Insurance
Service Review
I found my experience on my phone discussion re obtaining the quote I requested amounted to "pressurized salesmanship by the person dealing with my request for information. He spoke rapidly and attempts to cram information. If I wanted to ask questions/clarify points; I had to speak over him; butt in and halt the barrage non-stop torrent of his information which I found annoying, frustrating, and downright impolite. I was noting relevant significant points. Overall I feel I have been " put off" by the so-called "pressure tactics" employed for my quote discussion.
Trusted Customer - 4 years ago
Very understanding of a seniors needs by the customer...
Seniors Funeral Insurance
Service Review
Very understanding of a seniors needs by the customer service person.
Mihi Stevens - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great funeral cover for my family
Valerie Edwards - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
sounds good...just what i was looking for
Nancy Amiria Louise Howell - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Explained everything clearly gave me choices and never pressured me to do anything I didn't want to do Thanks
Emma Marii-Paki - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
No muck around just pay your money and live a life before you get the tap on the shoulder to go to the pearly gates in the heavens above
James Clifford Trethowen - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent service in the past & recent.
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
After explaining the policy to me I felt that it would suit my needs
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Provides me with confidence that i have done what i can to help my children
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I thought the policy was worth it and my fortnight payments were in my budget
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Value for money..good policy
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Love what was offered, all for a good price
Terence Kilburn - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
i now have three $5,000 funeral cover with seniors, taken out over about yearly intervals only place to buy funeral insurance,quick and easy, great product
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Has a good range of coverage.
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