%
- Over all Percentage 94
- empty 8
Rated /5 from 243621432159 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,4362,1432,159 customer reviews.
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Reviews
997-1008 of 2436 reviews
997-1008 of 2143 reviews
997-1008 of 2159 reviews
Enrique - 3 years ago
Every thing was to perfection.. The person thatt took...
Seniors Funeral Insurance
Product Review
All good and meets my needs perfectly.
Service Review
Every thing was to perfection.. The person thatt took my initial enquiry and follow ed through at every stage of the buying process.. was: highly professional, as answering all my questions without any hesitation. Obviously, she had great knowledge of the product, extremely dedicated to providing an excellent customer experience and service. All details were explained, in a way that I understood immediately.. The follow up by email option to simply click on the call back request box when ready to discuss the policy and confirm that I indeed I did want to purchase it. Was surburb in that she called me back within 2 minutes!!! I have noted this sales feature and will be definitely implementing it my company which is in development. One could sense her smile, hear her professional and light hearted humourous voice. All this added up to be one of the best purchasing experiences I have ever had. She was delightful in every way and at every time of contact. Her communication skills were outstanding!!! I shall never expect the same level of service again because it was and is so rare. Thank you and I wish all the best for her and the Seniors team. Kind regards Michael Bartram, God's peace. .
Trusted Customer - 3 years ago
The lady Jane was her name she explained the insurance...
Seniors Funeral Insurance
Product Review
Because I signed up and everything was explained very well.
Service Review
The lady Jane was her name she explained the insurance very well to me and yes we will definitely use this service again.
Trusted Customer - 3 years ago
Very clear and concise information on our future...
Seniors Funeral Insurance
Product Review
Excellent customer service.
Service Review
Very clear and concise information on our future policy.
Judy Hogg - 3 years ago
Got back to me very promptly and were very happy to...
Seniors Funeral Insurance
Product Review
Exactly what I was wanted
Service Review
Got back to me very promptly and were very happy to answer questions
Trusted Customer - 3 years ago
The customer service representative I had was AMAZING!...
Seniors Funeral Insurance
Product Review
Worthwhile for the purpose and intention .. very helpful and super convenient service option
Service Review
The customer service representative I had was AMAZING! They were patient, friendly, empathetic, genuine and very knowledgeable. I felt like I was their only customer for the entire day and did not feel rushed or insignificant. The best CSA I have had in a long time .. well done Aidan!
James Sydney Worboys - 3 years ago
Nothing was tò much trouble, everything was explained...
Seniors Funeral Insurance
Service Review
Nothing was tò much trouble, everything was explained in great detail
Trusted Customer - 3 years ago
The person I spoke to was really informative spoke...
Seniors Funeral Insurance
Service Review
The person I spoke to was really informative spoke clearly and I could understand everything he said which to me is the most important.
Marlene Mcphun - 3 years ago
Excellent servive
Seniors Funeral Insurance
Product Review
Excellent offer and well explained.
Service Review
Excellent servive
Ransfield Hiha - 3 years ago
They were so caring and very helpful. Have a very...
Seniors Funeral Insurance
Product Review
I will recommend this company to everyone I know who had elderly parents. Keep up the good work that you are doing
Service Review
They were so caring and very helpful. Have a very positive attitude. Excellent customer service.
Trusted Customer - 3 years ago
The whole conversation, straight to point no mucking...
Seniors Funeral Insurance
Product Review
I liked the whole presentation of what the Funeral Insurance offered . By what was offered I felt premium good price for me.
Service Review
The whole conversation, straight to point no mucking around. Excellent clear concise voice,. The Funeral Insurance is affordable for me.
Dennis Rex Paki - 3 years ago
My first impression based on your Representative that...
Seniors Funeral Insurance
Product Review
Because at the moment I haven't fully decided on my purchase, this may increase or decrease and I want to go over the information that is going to be sent to me to give me a better understanding of what I am purchasing and the different things that go with the policy I am purchasing. If I am happy with the all the information pertaining to the policy I am purchasing then my rating would go up.
Service Review
My first impression based on your Representative that I spoke too was, very knowledgeable in the different policies you have and their prices, very helpful in talking to me about my option's, found him (Ashton) very easy to talk to because he was clear with the information he was giving me and gave me information about the approximate cost of the 2 types of funeral options I have been considering. I have never heard of Pinnacle Insurance until now.
William Kenneth Williams - 3 years ago
The operator I spoke to was very clear and precise...
Seniors Funeral Insurance
Product Review
After looking at other insurance companies and what they had to offer, i found that this suits my needs perfectly.
Service Review
The operator I spoke to was very clear and precise which was very helpful in me understanding the contents of the policies to such an extent that at the end of our conversation I only had one question to put to her. The other questions I had in the back of my mind to ask her she had already covered during our conversation.
Darryl Yaxley - 4 years ago
Very good and clear
Seniors Funeral Insurance
Service Review
very good and clear
Trusted Customer - 4 years ago
Very good easy understanding very clear
Seniors Funeral Insurance
Service Review
Very good easy understanding very clear
Stephanie Henderson - 4 years ago
It is very efficient
Seniors Funeral Insurance
Service Review
It is very efficient
Stephan Leppan - 4 years ago
Excellant service
Seniors Funeral Insurance
Service Review
Excellant service
Sandra Rangi - 4 years ago
It was fast and efficient and payment when it suits...
Seniors Funeral Insurance
Service Review
It was fast and efficient and payment when it suits and the benefits are great puts are minds at ease
Ann Galletly - 4 years ago
The service I received was excellent and NZ seniors...
Seniors Funeral Insurance
Service Review
The service I received was excellent and NZ seniors was so easy to deal with.
Trusted Customer - 4 years ago
Great service
Seniors Funeral Insurance
Service Review
Great service
Thomas Johnson - 4 years ago
The young lady was very helpful in explaining the...
Seniors Funeral Insurance
Service Review
The young lady was very helpful in explaining the policy and its associated costs. The premium is very reasonable for the sum insured.
Trusted Customer - 4 years ago
VERY PUSHY SALES . I WOULD HAVE LIKED TO THINK ABOUT...
Seniors Funeral Insurance
Service Review
VERY PUSHY SALES . I WOULD HAVE LIKED TO THINK ABOUT ITA BIT. I ENQUIRED ON LINE AND GOT A CALL WITHIN 5 MINUTES. IT TOK A WHILE TO GET INFO AS TO WHO I WAS TALKING TO.
Ian Gilchrist - 4 years ago
Excellent service from Alex.
Seniors Funeral Insurance
Service Review
Excellent service from Alex.
Delerise Smith - 4 years ago
Very clear in explaining about the funeral insurace...
Seniors Funeral Insurance
Service Review
Very clear in explaining about the funeral insurace and he was very honest and polite.
Trusted Customer - 4 years ago
The person was helpful and was able to answer all my...
Seniors Funeral Insurance
Service Review
The person was helpful and was able to answer all my questions.
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was made to feel it was the right option for me and affordable given my circumstances
Debra Smith - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy with product and info given
Michael Matete - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great, been looking at this for a few years now, happy for peace of mind
Clive Cameron - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found them to be very informative to customers
Sharon Anne Pickford - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Expertise of Service explanation in detailing policy. Can add on to policy when financial ability allows. Was hesitant but Christina alleviated my anxiety by explaining entailment of olicies step by step
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The product fit my needs, and desires.
Tina Lendrum - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy with what I was offered
Lance Matiu Tamakaha - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent service what do you expect me to say that is enough for now
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very affordable, and was all done for me
Graham Portsmouth - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very competitive rates and such a wonderful, easy to talk to staff member who made me feel important to the company and explained the policies well,
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good that premium shouldn't rise.
Shirley Turner - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Refer to my review---easy to eccess for quote, prompt response, clear and friendly comminication
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