%
- Over all Percentage 94
- empty 8
Rated /5 from 538406500 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 538406500 customer reviews.
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Reviews
373-384 of 538 reviews
373-384 of 406 reviews
373-384 of 500 reviews
Patricia Grant - 2 years ago
Very polite and nice and easy to talk to and mostly...
Seniors Term Life Insurance
Product Review
I didn't need the paperwork and talk when I like over the phone if I have any questions
Service Review
Very polite and nice and easy to talk to and mostly was able to do everything over the phone NO PAPERWORKK
Clifford Thomas - 2 years ago
Friendly and direct - well explained so as to minimise...
Seniors Term Life Insurance
Product Review
Good price for the cover given. Price increases explained and detailed. Other benefits outlined as well.
Service Review
Friendly and direct - well explained so as to minimise any doubt. Easy to talk to with minimal insurance speak and jargon.
Trusted Customer - 2 years ago
Polite and helpful
Seniors Term Life Insurance
Service Review
Polite and helpful
Penelope Marcia Whaanga - 2 years ago
Excellent Service Customer Service easy too understand
Seniors Term Life Insurance
Service Review
Excellent Service Customer Service easy too understand
Trusted Customer - 2 years ago
Very clear, easily understood, and the person who...
Seniors Term Life Insurance
Product Review
I was quite surprised at the amount we will be paying, and thank you. We can now relax, knowing that we are covered
Service Review
Very clear, easily understood, and the person who talked with me was so courteous. You have wonderful people working for you
Trusted Customer - 2 years ago
Very fast and no complications. Shandi I guess the...
Seniors Term Life Insurance
Product Review
Happy with what's cover on my policy and affordable too.
Service Review
Very fast and no complications. Shandi I guess the lady I was talking to was very good at explaining my covers and questions easy to understand.
Trusted Customer - 2 years ago
Good customer service
Seniors Term Life Insurance
Product Review
good investment for the future because we did not live in this world forever. your famuly will not be worried about finances .
Service Review
good customer service
Trusted Customer - 2 years ago
Clear communications. Each aspect of the process and...
Seniors Term Life Insurance
Product Review
Just what we needed and not is too expensive for us. Tailored to our needs. This is important as we are on a very tight budget and have a mortgagee to pay out of our pension. This is our sole source of income.
Service Review
clear communications. Each aspect of the process and the company's privacy and legal requirements( for both the firm and myself) were carefully explained. The man I spoke with stopped several times during the process to check with me and my husband that we understood what was being discussed. We were given every opportunity to ask questions and encouraged to say what was on our minds, Barney was also very pleasant and professional at all times as well. That balance of professionalism while having a personable manner can be a challenge to get right. He did this beautifully.
Malofou Matautia - 2 years ago
Good communication to the old people in New Zealand,...
Seniors Term Life Insurance
Service Review
Good communication to the old people in New Zealand, clear and very friendly to the customers
Shane Thorne - 2 years ago
Jane was amazing. Loved talking with her very...
Seniors Term Life Insurance
Product Review
Met my needs reasonable price and peace of mind
Service Review
Jane was amazing. Loved talking with her very efficientl
Kathleen Shirley Kearton - 2 years ago
He was friendly, not pushy, and lovely to talk to.
Seniors Term Life Insurance
Product Review
It sounds perfect for me.
Service Review
He was friendly, not pushy, and lovely to talk to.
Andrew Deadman - 2 years ago
Quick and easy service with clear and precise answers...
Seniors Term Life Insurance
Product Review
Seems like great value for the money
Service Review
Quick and easy service with clear and precise answers to any of my questions. Very efficient with the follow up emails and paper work. Nice to work with a highly professional team.
Trusted Customer - 3 years ago
Excellent customer experience, caring, professional...
Seniors Term Life Insurance
Service Review
Excellent customer experience, caring, professional and patient. She gave us confidence in what we were taking on. We would highly recommend NZS to our friends, family or anyone else looking for insurance products.
Trusted Customer - 3 years ago
Good that he wanted to be sure I understood all he...
Seniors Term Life Insurance
Service Review
Good that he wanted to be sure I understood all he said. But later the email said dd date. I realised it was wrong but it was too late to change it at 9pm. Wish he had confirmed the day of current date I picked. Also he should have asked me about beneficiary to avoid me now having to complete a form. Not good
Trusted Customer - 3 years ago
Amazingly easy and I would recommend your Company to...
Seniors Term Life Insurance
Service Review
Amazingly easy and I would recommend your Company to others interested in Life Insurance
Cheryl Stewart - 3 years ago
Very friendly and helpful and yes would recommend to...
Seniors Term Life Insurance
Service Review
Very friendly and helpful and yes would recommend to friends and family
Joseph Mahia - 3 years ago
Speaks clearly so you can understand
Seniors Term Life Insurance
Service Review
Speaks clearly so you can understand
Karen Ligtenberg - 3 years ago
Everything was explained in such a manner that I fully...
Seniors Term Life Insurance
Service Review
Everything was explained in such a manner that I fully understood the process.I was treated with patience.Product meet my expectations.
Trusted Customer - 3 years ago
Yes, the person I’ve talked to, explained very well...
Seniors Term Life Insurance
Service Review
Yes, the person I've talked to, explained very well what I want to know, The benefits of the product. He got a good customer service.
John Riley - 3 years ago
The woman who assisted me was named Dee and ahe was...
Seniors Term Life Insurance
Service Review
The woman who assisted me was named Dee and ahe was excellent. Polite friendly and professional.I did not have many questions as she explained everything very well and clearly. Great service and we are happy with the outcome.
Geraldine Schaumkell - 3 years ago
The young lady I spoke to was awesome she listeni to...
Seniors Term Life Insurance
Service Review
The young lady I spoke to was awesome she listeni to my question and answer me
Terri - 3 years ago
Heidi was so friendly and helpful on the phone - not...
Seniors Term Life Insurance
Service Review
Heidi was so friendly and helpful on the phone - not in the least pushy and gave me all the time I needed to consider my options. I rang back when I was ready to take things further. Unlike other insurance companies I obtained comparison quotes from who were hounding me on a daily basis. She made sure I understood everything and checked several times that I had considered whether this was the right choice for me.
Trusted Customer - 3 years ago
Great customer service
Seniors Term Life Insurance
Service Review
Great customer service
Trusted Customer - 3 years ago
Time Efficient , excellent product knowledge and the...
Seniors Term Life Insurance
Service Review
Time Efficient , excellent product knowledge and the response to my initial query of interest was responded to in minutes of lodging my request.
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Just what we needed and not is too expensive for us. Tailored to our needs. This is important as we are on a very tight budget and have a mortgagee to pay out of our pension. This is our sole source of income.
Shane Thorne - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Met my needs reasonable price and peace of mind
Kathleen Shirley Kearton - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
It sounds perfect for me.
Andrew Deadman - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Seems like great value for the money
Kathleen Davis - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Very pleased, person I spoke to was very helpful, and easy to understand.
Ruby Bidois - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Affordable and if need be able to reduce
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
I got more than I expected regarding life & funeral insurance. And it was affordable
Robin Betts - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
it is what i asked for at good price
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Seems good value. While I understand the reason for the annual increase, as I get older this may be difficult to maintain. We'll see
Patricia Goodley - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
The guy that I was talking to made sure I understood all the questions, and I was fully aware of what was happening and going on .
Thomas Arthur Read - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Again everything I asked for was explained in detail
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
She was very understanding of what I wanted and was helpful, and explained the plan I chose to me very clearly.
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