%
- Over all Percentage 94
- empty 8
Rated /5 from 361829353303 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,6182,9353,303 customer reviews.
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Reviews
2905-2916 of 3618 reviews
2905-2916 of 2935 reviews
2905-2916 of 3303 reviews
Patricia Gordon - 6 years ago
The person who helped me was brilliant. Gave detail....
Seniors Funeral Insurance
Product Review
as ststed before. very excellent service. case manager was great
Service Review
The person who helped me was brilliant. Gave detail. Explained in basic terms. Did not rush and anwered all my questions. He wss patient and polite. Did not mind repeating himself and I was very comfotable with him
Trusted Customer - 6 years ago
I found her hard to understand and she has to repeat...
Seniors Funeral Insurance
Service Review
i found her hard to understand and she has to repeat herself several times, also to start with i did not feel she explained things very plainly to understand. i got it in the end!
Maurice Reid - 6 years ago
Presented the discussion in a logical way with no...
Seniors Funeral Insurance
Product Review
reasons as above, plus reducing premium ticks all the boxes against other offerings
Service Review
presented the discussion in a logical way with no sales pitch and talked me through it with all the issues
Geoffrey Hucker - 6 years ago
Extremely positive staff member who was very happy &...
Seniors Funeral Insurance
Product Review
a great deal the best deal on the market
Service Review
extremely positive staff member who was very happy & enthusiastic .she spoke clearly & explained what she was doing. very professional.
Tokoono Raivaru - 6 years ago
Customer service was great she clearly spoke where i...
Seniors Funeral Insurance
Product Review
I was surprised that i was able to get this much for funeral cost and what would be left over to help my family so glad i found Seniors Funeral Insurance 👍
Service Review
Customer service was great she clearly spoke where i could understand more about the funeral insurance it was all simple no hassle i felt secured already Thank you😊
Trusted Customer - 6 years ago
Polite well spoken well nformed helpful person I spoke...
Seniors Funeral Insurance
Service Review
Polite well spoken well nformed helpful person I spoke to
Trusted Customer - 6 years ago
The agent was clear in discussing the policy and...
Seniors Funeral Insurance
Product Review
The policy fitted my needs to have sufficient cover to make sure my wife does not need to worry when the time comes
Service Review
The agent was clear in discussing the policy and making sure it fitted my needs. He made sure I understood things before moving . Excellent service
Paulette Waddell - 6 years ago
The lady was very good. Explained everything well.
Seniors Funeral Insurance
Product Review
It is one of the best around
Service Review
The lady was very good. Explained everything well.
Trusted Customer - 6 years ago
Fantastic easy to understand
Seniors Funeral Insurance
Product Review
No pressure to buy outside what I can afford
Service Review
Fantastic easy to understand
Penelope Diana Kite - 6 years ago
A mistake was made when I applied and it has been...
Seniors Funeral Insurance
Product Review
See customer experience!!!!
Service Review
A mistake was made when I applied and it has been almost two weeks since I informed someone about it and I am still waiting for the outcome.
Carl Perrin - 6 years ago
Good and friendly customer service - no pressure
Seniors Funeral Insurance
Product Review
Good value for money and just what i needed
Service Review
Good and friendly customer service - no pressure
Gunner Lovich - 6 years ago
Dee was delightful to deal with, Informative...
Seniors Funeral Insurance
Product Review
Already stated in previous comments
Service Review
Dee was delightful to deal with, Informative knowledgeable and humorous. Her phone call caught me by surprise so soon after my online inquiry. I'm sure it was less than seconds of me completing and submitting it,fantastic. She is definitely an asset and credit to your company putting one at ease and in my case she made it easy to decide to sign up for the policy I wanted.
Trusted Customer - 8 years ago
A very prompt response to my online enquiry....
Seniors Funeral Insurance
Service Review
A very prompt response to my online enquiry. Pleasantly surprised! My hearing is not the best but all was communicated clearly and repeated when I was not sure of my understanding. Gave comparisons of other providers. Calmed my thoughts as to what I really wanted.
Trusted Customer - 8 years ago
Knew product well
Seniors Funeral Insurance
Service Review
Knew product well
Trusted Customer - 8 years ago
The person on the phone explained every thing clearly...
Seniors Funeral Insurance
Service Review
the person on the phone explained every thing clearly so so far so good
Trusted Customer - 8 years ago
When talking on the phone they put my needs first and...
Seniors Funeral Insurance
Service Review
when talking on the phone they put my needs first and made sure I understood what they were saying
Trusted Customer - 8 years ago
Friendly and knowledgeable, good explanation of policy...
Seniors Funeral Insurance
Service Review
Friendly and knowledgeable, good explanation of policy details.
Trusted Customer - 8 years ago
The response to my request to call me and explain the...
Seniors Funeral Insurance
Service Review
The response to my request to call me and explain the Funeral Insurance package was quick, which I appreciated.
Trusted Customer - 8 years ago
Very punctual and professional service with clear...
Seniors Funeral Insurance
Service Review
Very punctual and professional service with clear explanations.
Trusted Customer - 8 years ago
Friendly telesales people
Seniors Funeral Insurance
Service Review
Friendly telesales people
Trusted Customer - 8 years ago
The girl I spoke with was very polite helpfull and...
Seniors Funeral Insurance
Service Review
The girl I spoke with was very polite helpfull and cheerfull,explained everything very clearly. The policy sounds good although it is quite a bit more expensive to what I was paying it does have extra benefits.
Trusted Customer - 8 years ago
Service was excellent, she explained clearly the whole...
Seniors Funeral Insurance
Service Review
Service was excellent, she explained clearly the whole process even rereading for me to understand the difference with the premiums etc. Awesome thank you, I would recommend your company to my friends in the work place.
Trusted Customer - 8 years ago
The phone conversation that I had with one of their...
Seniors Funeral Insurance
Service Review
The phone conversation that I had with one of their representative was very clear, understandable, helpful and excellent phone manners. She explained every thing about the policy in how it works,and what I'm entitled to get. I'm also covered for accidental covers as well. I recommend Pinnacle Life to anyone.
Trusted Customer - 8 years ago
The rewards are very reassuring as I am not paying...
Seniors Funeral Insurance
Service Review
The rewards are very reassuring as I am not paying for just funeral coverage. Also we loved the idea that your premiums ceased once you've reached a certain stage. And the recipients of the policy receive back or more than one may actually pay, the premiums are a higher than we pay per week but I'm prepared to give it a go. Thank you
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
accuracy
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Compared to other prioviders this one proved to be the best for me. Other providers only covers for accident for 24 months whereas this covers for 12.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Value For
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
All good
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very happy with the young man who explained everything in plain English
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
This policy met my needs and is affordable.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Met my needs and was affordable
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It covers what I need at present with the option of increasing the amount in line with my financial commitments.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
excellent service
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Zach was most efficient understanding and most informative 🤗🤗
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
very well explained to us.
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