New Zealand Seniors Reviews

Product Review

Good friendly service making the encounter easy to follow and help to understand their policies using a step by step process normally I feel uncomfortable when applying for anything within any large corporate company because they've been doing it for years, they'll have all their t's crossed and their i's dotted but no I feel very comfortable within the process explained to me by NZSLI thank you

Product Review

Excellent customer relations, they made the understanding of my policy very easy to understand and were very polite and helpfull.

Product Review

Product Review

Experience was good all round we finally managed to find a plan to suit my budget just got to run it past my partner to see if I need to make any changes to it. The consultant was very pleasant to deal with...though if he could just allow me to say something at times that would have been helpful...thought that he was going through things a bit fast...Just to slow down a bit. It was a bit hard to understand what he was saying at times.. But we got there in the end.. Many thanks

Product Review

Very knowledgeable customer service representative. Explained everything Very well

Product Review

I am almost 71 and a smoker and was accepted.their advertisement is false for a smoker your price is doubled but everybody is about the same. I've done 30000.00 and charged about 140.00 a fortnight. I call it compulsory savings lol. Secure for when I pass. And the kids don't need to worry about funeral costs or unpaid visa card. Mum leaves the world with no outstanding debt. The customer staff are not pushy and very friendly. Explained everything before I accepted.wanaka

Product Review

Extremely long and laborious phone interview that should be substantially shorter and not primarily designed as a lawyer-to-lawyer conversation = as your customers we are (high aged) seniors so it was not so easy to stay (legally) coherent through the entire exchange ⏰

Product Review

The lady I talked to helped me alot. I was unsure whether I wanted to do the insurance but she answered all my questions & concerns, I had. It was easy changing when I wanted to have the money to come out of my account. Thankyou for being patient with me.

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Exceptional

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Information is excellent and accurate

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The customer service was clear and clarified my questions in full. Great customer skills, I could understand all that was stated

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thank you, was smooth, and easy, and c