%
- Over all Percentage 94
- empty 8
Rated /5 from 336327843047 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,3632,7843,047 customer reviews.
Authentic reviews powered by Feefo
Reviews
2545-2556 of 3363 reviews
2545-2556 of 2784 reviews
2545-2556 of 3047 reviews
Longinusi Veamatahau - 5 years ago
Good service, they willing to help, answer question...
Seniors Funeral Insurance
Service Review
Good service, they willing to help, answer question correctly, very polite
Trusted Customer - 5 years ago
Your customer service operator. Was so helpful and a...
Seniors Funeral Insurance
Service Review
Your customer service operator. Was so helpful and a wonderful phone manner. Came across genuine and knowledgeable. Best of all I have called.
David Horn - 5 years ago
Excellent and friendly covered all aspects was given...
Seniors Funeral Insurance
Product Review
Right amount of cover to suit my budget
Service Review
Excellent and friendly covered all aspects was given the right amount of cover to suit my budget
Patricia Geisel - 5 years ago
Very efficient and thorough - easy to understand and...
Seniors Funeral Insurance
Product Review
good value and affordable
Service Review
Very efficient and thorough - easy to understand and deal
Karen Summerill - 5 years ago
5 star service
Seniors Funeral Insurance
Product Review
Great funeral plan, ticked all the right boxes
Service Review
5 star service
Peter Waiwiri - 5 years ago
Above average. I rang for a quote, got lead around...
Seniors Funeral Insurance
Product Review
In still reviewing the t&C's. I will retain my right to modify my review when fully informed.
Service Review
Above average. I rang for a quote, got lead around your products instead of dealing with my query. What could have takes a few minutes took in excess of 20! Improvement in that area would be best.
Anthony Hartfield - 5 years ago
Explained everything in a nutshell, no pressure,only...
Seniors Funeral Insurance
Product Review
please read the previous comment
Service Review
explained everything in a nutshell, no pressure,only what you can afford
Trusted Customer - 5 years ago
Just wonderful phone service and the lady i spoke to...
Seniors Funeral Insurance
Product Review
For the first time getting funeral insurance for my husband and I very reasonable
Service Review
Just wonderful phone service and the lady i spoke to was very understanding
Jasmine - 5 years ago
The insurance consultant was great. He listened,...
Seniors Funeral Insurance
Product Review
Great policy that has enabled my partner and I to ensure we have funds/a plan in place to give our families assurance that when we pass we will not be leaving them in financial debt/in a stressful postion. Its great because I was declined life insurance due to my BMI too high & I cldnt find any other provider that would insure funeral cover for my age group. (31). Snr funeral insurance is also great as its affordable
Service Review
The insurance consultant was great. He listened, understood, & answered all questions. His customer service was exceptional clear & effective. It was a stress free straight forward process.
Helen Bush - 5 years ago
Very easy to deal with, explained everything throughly
Seniors Funeral Insurance
Product Review
Easy to purchase , good price
Service Review
Very easy to deal with, explained everything throughly
Karen Himiona - 5 years ago
Great customer service
Seniors Funeral Insurance
Product Review
LIKED WHAT THEY WERE SELLING
Service Review
Great customer service
Trusted Customer - 5 years ago
Everything they say and explain was understandable ...
Seniors Funeral Insurance
Product Review
I'm busy right now thanks
Service Review
everything they say and explain was understandable and easy to follow
Trusted Customer - 7 years ago
Slow down. Respond to what is asked. If you are asked...
Seniors Funeral Insurance
Service Review
Slow down. Respond to what is asked. If you are asked for written information, send it, don't call. Don't fob the enquirer off by saying the written information has no calculations. Provide some examples. And by the way your little comments as I type are annoying.
Trusted Customer - 7 years ago
The service was great. A very freindly agent and no...
Seniors Funeral Insurance
Service Review
The service was great. A very freindly agent and no hasstles setting up the policy
Trusted Customer - 7 years ago
Really friendly and helpful service.. enjoyed...
Seniors Funeral Insurance
Service Review
Really friendly and helpful service.. enjoyed doing business with yous..thanks a lot.
Rosemary Muriel Hawkes - 7 years ago
Harry was so helpful he read the agreement twice and...
Seniors Funeral Insurance
Service Review
Harry was so helpful he read the agreement twice and slowed down so i could understand what i was agreeing to. He gave me time to ask questions before we continued on. All my questions were answered. Thankyou Harry
Kathryn Barker - 7 years ago
They were very carefull the way they explained...
Seniors Funeral Insurance
Service Review
They were very carefull the way they explained everything and made sure you understtod.
Trusted Customer - 7 years ago
I spoke to Heidi who was clear, answered all of my...
Seniors Funeral Insurance
Service Review
I spoke to Heidi who was clear, answered all of my questions, double checked everything with me and made the legal disclosure still sound huma which is no mean feat!! I'm confident that I have made the right decision.
Trusted Customer - 7 years ago
Excellent customer service received. After my initial...
Seniors Funeral Insurance
Service Review
Excellent customer service received. After my initial enquiry and quote received, I made further phone enquiries regarding the information received. Although I had references to quote to the representatives, I was thrilled to be transferred to the same person I originally spoke with. This save time in repeating my requests etc and made the whole process easier to manage from my end. Compared NZ Seniors funeral contract against three others, and YOU CAME OUT ON TOP!!! Congratulations and keep it up. Awesome product, awesome customer service
Daisy Scott - 7 years ago
Were very informative and helpful
Seniors Funeral Insurance
Service Review
Were very informative and helpful
Judi Brown - 7 years ago
The lady I spoke with was very clear with explaining...
Seniors Funeral Insurance
Service Review
The lady I spoke with was very clear with explaining cover etc. even though I had already looked into this cover.she made sure I understood what it entailed.
Kara Shortland - 7 years ago
Good phone service. Knew all about the product and was...
Seniors Funeral Insurance
Service Review
Good phone service. Knew all about the product and was kind and helpful explaining things throughout the conversation. Also competitive conditions compared to my existing providers.
James Watson - 7 years ago
Instant and helpful response to my request for a quote.
Seniors Funeral Insurance
Service Review
Instant and helpful response to my request for a quote.
Nicolaas Prinsloo - 7 years ago
Got a phone call within minutes of sending the...
Seniors Funeral Insurance
Service Review
Got a phone call within minutes of sending the request. The salesman knew the product a d could answer all my questions.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great follow up and explanation of the policy
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent product for my situation and at an affordable price .... Now I will wait for you having Life insurance!!
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Abit more expensive but more benefits.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy with product but found service poor
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
asked & answered in previous question
Wendy Stevenson - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent service given..
Christine Powley - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Peace of mind for my children.
James Laurie - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am happy with your product.
Marlene Hemopo - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great cover, fully explained by Rep, and all questions answered
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
This was exactly what I was wanting
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I thought it was a great policy and I can afford it
Freda Faye - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
This is well within my budget and will look at another policy in a couple of months time.
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now