%
- Over all Percentage 94
- empty 8
Rated /5 from 274024032424 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,7402,4032,424 customer reviews.
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Reviews
2545-2556 of 2740 reviews
0-2403 of 2403 reviews
0-2424 of 2424 reviews
Trusted Customer - 6 years ago
The representative I spoke to was absolutely amazing....
Seniors Funeral Insurance
Product Review
The representative I was dealing with was very pleasant and not pushy at all which was the selling point for me. You have a valuable and knowledgeable employee there!!
Service Review
The representative I spoke to was absolutely amazing. She was well informed on all questions I presented to her.
Maryanne Matranga - 6 years ago
I would like to thank Joseph for the great customer...
Seniors Funeral Insurance
Product Review
The product offered is pretty good. Just the fact that your beneficiaries can get back all the premiums you have paid into the policy once you are gone is quite comforting. One never knows what their financial situation will be in the future. The ability to opt out at 85 and get back some money would be a help during tougher times when fixed incomes will not cover unexpected expenses.
Service Review
I would like to thank Joseph for the great customer service. He explained everything clearly and patiently. He was very knowledgeable about the products that you offer and worked with me to get the best coverage that I can afford.
Maria Noor - 6 years ago
Very friendly person on the phone who answered all my...
Seniors Funeral Insurance
Product Review
Perfect policy for myself and my partner with many advantages compared to other comapnies
Service Review
Very friendly person on the phone who answered all my questions and explained everything very clearly and concisely
Helen Cholmondeley - 6 years ago
The phone contact was clear and polite, she covered...
Seniors Funeral Insurance
Product Review
Does exactly what it says on the packet - when I die everything is covered without complication.
Service Review
The phone contact was clear and polite, she covered all the details I wanted to know and I didn't have to "push 1 0r 2" at any stage.
David Higgie - 6 years ago
They were brilliant and worked out an affordable...
Seniors Funeral Insurance
Product Review
Brilliant to deal with. Easy to speak with sometimes hard to understand, but he did clarify his words.
Service Review
They were brilliant and worked out an affordable product for me, within my budget and that will be easy to increase as my situation changes.
Trusted Customer - 6 years ago
The agents were very thorough and clear in terms of...
Seniors Funeral Insurance
Product Review
A bit more expensive, but I like the benefit of being able to claim whichever is higher of your sum insured or premiums paid.
Service Review
The agents were very thorough and clear in terms of disclosing all information that we needed to know. It just seemed a bit overkill as they told me "all calls are recorded and advice is general in nature and may not be suitable for your individual's needs" or whatever like 7 times in the conversation. I know you want to cover your ***** but it just dragged the whole process out.
Trusted Customer - 6 years ago
Everything
Seniors Funeral Insurance
Product Review
Everything is good.......
Service Review
Everything
Trusted Customer - 6 years ago
Quick response and very informative. The call back was...
Seniors Funeral Insurance
Service Review
Quick response and very informative. The call back was exactly when I was told it would be.
David Dawson - 6 years ago
Excellent explanation of services offered. Patience...
Seniors Funeral Insurance
Product Review
Very competitive costs and service
Service Review
Excellent explanation of services offered. Patience and understanding of my needs.
Trusted Customer - 6 years ago
They were prompt courteous and helpful. The...
Seniors Funeral Insurance
Product Review
I would have preferred an automatic payment rather than a direct debit. I am disappointed you do not have that option.
Service Review
They were prompt courteous and helpful. The representative explained everything to me.
Trusted Customer - 6 years ago
Great service
Seniors Funeral Insurance
Product Review
Great explanation of the service
Service Review
Great service
Pauline Reid - 6 years ago
Heidi was amazing on the phone. Covered everything...
Seniors Funeral Insurance
Product Review
I just filled that part in
Service Review
Heidi was amazing on the phone. Covered everything well.
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