%
- Over all Percentage 94
- empty 8
Rated /5 from 318726822871 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,1872,6822,871 customer reviews.
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Reviews
2533-2544 of 3187 reviews
2533-2544 of 2682 reviews
2533-2544 of 2871 reviews
Edwin Proffitt - 6 years ago
Fantastic service Karen was amazing bright, bubbly and...
Seniors Funeral Insurance
Product Review
Just right for what I was looking for
Service Review
Fantastic service Karen was amazing bright, bubbly and extremely helpful
Trusted Customer - 6 years ago
Awesome customer service excellent coverage of the...
Seniors Funeral Insurance
Service Review
Awesome customer service excellent coverage of the policy the lady was so easy to talk with 1 of the reasons i have purchased my policy thanks so much Kind Regards Mrs Rawhiti
Muhammad Naveed Hamid - 6 years ago
Excellent services
Seniors Funeral Insurance
Product Review
Getting cover is easy, but still puzzling why need to wait for 12 months, policy to be active? that's mean i am not covered yet
Service Review
excellent services
Cheryl Bradshaw - 6 years ago
They explained eveything that i can understand and...
Seniors Funeral Insurance
Service Review
They explained eveything that i can understand and very pleasant to talk to if ever i did have a problam i can ring back anytime to talk to them
Michael Jujnovich - 6 years ago
With lots of patience, all of our questions were...
Seniors Funeral Insurance
Product Review
The loyalty paybacks,and many other benefits meant a truly twenty first century insurance policy, unlike some older policies we hold from other Insurance Companies
Service Review
With lots of patience, all of our questions were answered fully, not over the top pushy sales techniques, we found this a very good experience.
Bernadette - 6 years ago
He explained everything throughly and double checked...
Seniors Funeral Insurance
Service Review
He explained everything throughly and double checked that I understood what I was getting in my policy and my options if I should change my mind, I felt I made the right decision in applying for this policy after speaking with him.
Trusted Customer - 6 years ago
Very helpful and friendly. Explained in an efficient...
Seniors Funeral Insurance
Product Review
Excellent purchase, simple but effective
Service Review
Very helpful and friendly. Explained in an efficient manner, also personable and listened to what i had to say. Laughed at my jokes.
Trusted Customer - 6 years ago
He was patient - I was attending a funeral - he called...
Seniors Funeral Insurance
Product Review
The terms are fair and reasonable
Service Review
He was patient - I was attending a funeral - he called me back later. Then my mum had a stroke (recovered) so my discussion with him was garbled so we arranged for him to call back the next week which he did so I was appreciative of his apathy and persistence
Janelle Skeggs - 6 years ago
Very friendly and explained everything very well
Seniors Funeral Insurance
Product Review
pleased i have funeral cover now so im not leaving my children with a bill,
Service Review
very friendly and explained everything very well
Rangiwhakaoma Te Tomo - 6 years ago
Excellent Customer Service, well spoken and very...
Seniors Funeral Insurance
Product Review
Great price, good value for the money requested
Service Review
Excellent Customer Service, well spoken and very knowledgeable.
Andrew Scott - 6 years ago
It was great
Seniors Funeral Insurance
Service Review
It was great
Trusted Customer - 6 years ago
Zac was his name..he was comfortable to talk with....
Seniors Funeral Insurance
Product Review
Surprised with what the policy offered . Very happy with the payments and reduction after 12 months, and to know I'm covered immediately makes me feel comfortable knowing my children won't have a problem with funds as it triples my cover from 10k to 30k.after my death...Very Happy 😊 ☺
Service Review
Zac was his name..he was comfortable to talk with. Showed professionalism and always asked me if I understood what he just finished saying or asked me if I had questions.
Trusted Customer - 7 years ago
Very informative and provided honest answers to queries
Seniors Funeral Insurance
Service Review
very informative and provided honest answers to queries
Susan Mori - 7 years ago
The person on the phone was lovely, and very helpful....
Seniors Funeral Insurance
Service Review
The person on the phone was lovely, and very helpful. The prices are great.
Kathleen - 7 years ago
I found the NZS Rep very good. He explained everything...
Seniors Funeral Insurance
Service Review
I found the NZS Rep very good. He explained everything very clearly. Also my questions were answered very well. I liked the fact that if he didn't know he sort help. I am 62yrs and found having some points emphased 3 times was not needed. However, I guess this is not always the case with many applicants being of different ages etc.
Brian Cottle - 7 years ago
Heidi The initial contact was very prompt, but I am...
Seniors Funeral Insurance
Service Review
Heidi The initial contact was very prompt, but I am still waiting for the emailed documentation to arrive Brian
Trusted Customer - 7 years ago
Received very good service over the phone. ...
Seniors Funeral Insurance
Service Review
Received very good service over the phone. Explanation was very thorough.
Steven Robertson - 7 years ago
Quick response to any questions. Very pleasant to deal...
Seniors Funeral Insurance
Service Review
Quick response to any questions. Very pleasant to deal with
Trusted Customer - 7 years ago
Good oral presentation clear and precise. Clear...
Seniors Funeral Insurance
Service Review
Good oral presentation clear and precise. Clear indication of all aspects of the conversation. Willing to help throughout the process.
Graham Withers - 7 years ago
They were extremely friendly and helpful. They could...
Seniors Funeral Insurance
Service Review
They were extremely friendly and helpful. They could explain things clearly which is very important to older people. Documents were then sent to me so in my own time I could read them and get some advice. One important thing to remember is that not all older people have a computer or like me they have one but are not very confident when using it. All in all well done to Seniors.
Trusted Customer - 7 years ago
I dealt with Courtney, her customer service was...
Seniors Funeral Insurance
Service Review
I dealt with Courtney, her customer service was excellent, she was very thorough with the whole process
Charmaine Taipeti - 7 years ago
Excellent customer service. The policy was explained...
Seniors Funeral Insurance
Service Review
Excellent customer service. The policy was explained so clearly & I was reassured that everything will be fine. I am so happy that I made the initial contact & thank you for returning my call. I can now rest assure that there is no burden on my family.
Trusted Customer - 7 years ago
I was amazed by how easy it was & how indepth detail...
Seniors Funeral Insurance
Service Review
I was amazed by how easy it was & how indepth detail she told me, I would certainly recommend them to anyone. It's given me peace of mind to know all will be taken care of for my kids.
Philip Jolly - 7 years ago
Friendly, articulate and well explained. A1 service....
Seniors Funeral Insurance
Service Review
Friendly, articulate and well explained. A1 service. Emailed for a quote and received a phone call about 5 minutes later. Excellent!
Gwenda Baylis - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
As stated, very happy with the terms of the policy and excellent service.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Already stated - happy with choice.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
benefits exceed other funeral policies
Bhiren Prasad - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
helpful staff member (Victor) knew what he was talking about and his ability to connect with customers is superb. well done Victor.
Marie Roberts - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good and friendly repercentive
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Simple to start, easy payment options.
William Mcfall - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
A bit more than I thought it would cost, but still within my means
Carolyn Thompson - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was able to choose insurance option that suits my circumstances
Tina Teki - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy with this purchase i made
Mary Tahiwi - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
My needs as I have plans wit my creamtion an no where my service will be.
Linda Thornton - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Jason, customer service person I spoke with, was very helpful to accommodate what options were available for me.
Sharon Ngare - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Quick, efficient and cost effective.
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