%
- Over all Percentage 94
- empty 8
Rated /5 from 370730013391 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,7073,0013,391 customer reviews.
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Reviews
2521-2532 of 3707 reviews
2521-2532 of 3001 reviews
2521-2532 of 3391 reviews
Trusted Customer - 4 years ago
Extremely helpful and very patient. Very thorough in...
Seniors Term Life Insurance
Product Review
A great insurance package with minimal annual premium increases & added benefits.
Service Review
Extremely helpful and very patient. Very thorough in explaining their insurance details.
Trusted Customer - 4 years ago
Staff explained everything so I understood. Quick...
Seniors Funeral Insurance
Product Review
Great service. explained everything
Service Review
Staff explained everything so I understood. Quick email re my new policy. Certainly recommend there funeral plan to my family and friends
Trusted Customer - 4 years ago
Great service. The person incharge was very...
Seniors Term Life Insurance
Product Review
I think it is value for money.
Service Review
Great service. The person incharge was very accomodating and helpful.
Trusted Customer - 4 years ago
Excellent service from beginning to end.
Seniors Term Life Insurance
Product Review
Happy with cover and quote.
Service Review
Excellent service from beginning to end.
Trusted Customer - 4 years ago
Brilliant and informative, advised me on the best...
Seniors Term Life Insurance
Product Review
Seemed like the best policy that catered for my needs
Service Review
Brilliant and informative, advised me on the best policy I was looking for
Flora Climo - 4 years ago
Within moments of sending my online request for a...
Seniors Funeral Insurance
Product Review
I was very impressed with the options and explanations.
Service Review
Within moments of sending my online request for a quote, I had a call from a lovely lady who was very diligent in walking me through the options for policies.
Trusted Customer - 4 years ago
Was easy to follow very informative and helpful
Seniors Funeral Insurance
Product Review
Is well worth knowing my family will be looked after
Service Review
Was easy to follow very informative and helpful
Lilian Jennings - 4 years ago
The people on the phone were efficient.They we’re...
Seniors Term Life Insurance
Product Review
It is a affordable purchase for pensioners.
Service Review
The people on the phone were efficient.They we're helpful in answering all my questions. Thank you.
Paulo Falaniko - 4 years ago
Clear information feed during conversation Service was...
Seniors Funeral Insurance
Product Review
No extra charge required for a long term
Service Review
Clear information feed during conversation Service was very accurate information Provides very revelent information Received policy same time
Trusted Customer - 4 years ago
Excellent knowledge in finding the right cover for me
Seniors Funeral Insurance
Product Review
Exactly the cover I am needing
Service Review
Excellent knowledge in finding the right cover for me
Teremoana Tearapo - 4 years ago
Excellent service. Well explain about your policy....
Seniors Funeral Insurance
Product Review
Straight forward. And easy to understand about the policy.
Service Review
Excellent service. Well explain about your policy. Appreciate your guys help. And thank you for helping me out.
Te Rongomau Wikeepa - 4 years ago
I enjoyed what they had to offer, the person I spoke...
Seniors Funeral Insurance
Product Review
Because I felt satisfied with what I needed to know that's why I chose NZ Citizens
Service Review
I enjoyed what they had to offer, the person I spoke with spoke was very helpful
Trusted Customer - 7 years ago
Initially did not contact as agreed.
Seniors Funeral Insurance
Service Review
Initially did not contact as agreed.
Trusted Customer - 7 years ago
1. Patience. They showed patience and understanding...
Seniors Funeral Insurance
Service Review
1. Patience. They showed patience and understanding while communicating with elderly. 2. People skills Treated people as human beings and not robots. 3. Listening skills. Listened to the needs of the client and offered constructive suggestions for the benefit of the client.
Trusted Customer - 7 years ago
EXCELLENT SERVICE
Seniors Funeral Insurance
Service Review
EXCELLENT SERVICE
Trusted Customer - 7 years ago
Clear, professional and excellent.
Seniors Funeral Insurance
Service Review
Clear, professional and excellent.
Trusted Customer - 7 years ago
IT wasso easy a nice young man helped me we went...
Seniors Funeral Insurance
Service Review
IT wasso easy a nice young man helped me we went through things and i had a wonderful stress free intoview u people are wondefful just one question the polices that i had that will be added to my new and i will only be paying the one insurance each forthnight thank u people u have been wonderful Phyllis Beverley Rawlinson
Trusted Customer - 7 years ago
Kind, helpful, informative.
Seniors Funeral Insurance
Service Review
Kind, helpful, informative.
Trusted Customer - 7 years ago
Service very good however felt the sales rep was abit...
Seniors Funeral Insurance
Service Review
Service very good however felt the sales rep was abit robotic.
Trusted Customer - 7 years ago
Found the lady that called me very helpful. She kept...
Seniors Funeral Insurance
Service Review
Found the lady that called me very helpful. She kept asking if I understood things she was telling me.
Trusted Customer - 7 years ago
Francis was who I dealt with he was such a warming...
Seniors Funeral Insurance
Service Review
Francis was who I dealt with he was such a warming welcoming and knowledgeable person and I felt very comfortable talking with him. He was happy to go with what I wanted and told me everything I needed to know. Thank you Francis you deserve a raise!!
Trusted Customer - 7 years ago
Great I'm happy not to put any pressure on my kids
Seniors Funeral Insurance
Service Review
Great I'm happy not to put any pressure on my kids
Trusted Customer - 7 years ago
Courteous person on the phone - excellent discussion...
Seniors Funeral Insurance
Service Review
Courteous person on the phone - excellent discussion on what was offered for the Funeral Policy. Good help with completing the application. Prompt email response and postage of policy documents. My only concern is the credit rating of B. I would have preferred one of A. But trust that payments will happen and the parent company remains stable
Trusted Customer - 7 years ago
Very thorough explanation from Dee. She was...
Seniors Funeral Insurance
Service Review
Very thorough explanation from Dee. She was professional well informed and very patient while I assimmilated all the information. I also felt no pressure to do anything
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I always say , you might forget what someone said but you'll never forget how they made you feel , I feel secure in the knowledge that I'm covered for any eventuality and if I have any questions I will receive friendly uncomplicated advice . Didn't feel rushed or pressured .
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great product, Just what I needed
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy to join, fast, no hassles and very informative,
Robyn Elleray - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Im very happy taken a load of my shoulders
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Quoted for a price, something other pricing was mentioned on paper
Suzzanne Brown - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Serves its purpose. Is relevant for what I need.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent deal for security at the time of death for others.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very reasonable price thank you
Ian Shaw - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
All sorted quickly and happy wth end result
Leonie Bullen - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very happy I got what I was after
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very great service, am happy to say i have now sorted cover for my grandmother and am happy t say she will be very wel looked after when her time comes.
Tina Haire - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I obtained Funeral Insurance. Price is reasonable and everything is easy to understand
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