%
- Over all Percentage 94
- empty 8
Rated /5 from 300525642689 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,0052,5642,689 customer reviews.
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Reviews
2521-2532 of 3005 reviews
2521-2532 of 2564 reviews
2521-2532 of 2689 reviews
Trusted Customer - 6 years ago
Explained everything very clearly
Seniors Funeral Insurance
Product Review
Great customer service and detaik
Service Review
Explained everything very clearly
Trusted Customer - 6 years ago
Humble service
Seniors Funeral Insurance
Service Review
Humble service
Trusted Customer - 6 years ago
You offer more guarantees and cheaper premium rates...
Seniors Funeral Insurance
Service Review
You offer more guarantees and cheaper premium rates than any other insurance company I have been with for years.
Trusted Customer - 6 years ago
Service good bit I didn’t really want the policy read...
Seniors Funeral Insurance
Product Review
Great value. Good product
Service Review
Service good bit I didn't really want the policy read to me - get a proper online process
Charles Herbert Thomas Ding - 6 years ago
Good listener(s) both people I had phone dealings...
Seniors Funeral Insurance
Product Review
the prime driver for us accepting = Pinnacle underwriting it. Premiums, policy conditions and actuarial background that takes age into account all good. NZ Seniors insistence on DD instead of our preference for Auto Payment was initially a deal breaker, but the Pinnacle connection won the day. I will be making overtures to Nz seniors at a later time to help remove that intractability.
Service Review
Good listener(s) both people I had phone dealings with. Straightforward comments and questions, carefully presented to avoid ambiguity or risk of misleading. intractability on accepting Automatic payments by insisting on direct debit seems draconian,
Eric Sim - 6 years ago
Initially did not contact as agreed.
Seniors Funeral Insurance
Product Review
It meets my requirements
Service Review
Initially did not contact as agreed.
Graham Howard Smith - 6 years ago
1. Patience. They showed patience and understanding...
Seniors Funeral Insurance
Product Review
2nd to none.
Service Review
1. Patience. They showed patience and understanding while communicating with elderly. 2. People skills Treated people as human beings and not robots. 3. Listening skills. Listened to the needs of the client and offered constructive suggestions for the benefit of the client.
Clarence Jones - 6 years ago
EXCELLENT SERVICE
Seniors Funeral Insurance
Product Review
Great staff told every thing i needed to know
Service Review
EXCELLENT SERVICE
Trusted Customer - 6 years ago
Clear, professional and excellent.
Seniors Funeral Insurance
Product Review
It covered everything I wanted to know about funeral insurance, particularly the benefits.
Service Review
Clear, professional and excellent.
Trusted Customer - 6 years ago
IT wasso easy a nice young man helped me we went...
Seniors Funeral Insurance
Product Review
Because they were easy to talk to and so so nice
Service Review
IT wasso easy a nice young man helped me we went through things and i had a wonderful stress free intoview u people are wondefful just one question the polices that i had that will be added to my new and i will only be paying the one insurance each forthnight thank u people u have been wonderful Phyllis Beverley Rawlinson
Trusted Customer - 6 years ago
Kind, helpful, informative.
Seniors Funeral Insurance
Product Review
I wanted to renew my insurance &felt supported to do so.
Service Review
Kind, helpful, informative.
Sonia Higgins - 6 years ago
Service very good however felt the sales rep was abit...
Seniors Funeral Insurance
Product Review
Best deal of 3 companies i got quotes from.
Service Review
Service very good however felt the sales rep was abit robotic.
Faye Carolyne Jones - 7 years ago
The young woman I dealt with was well informed and...
Seniors Funeral Insurance
Service Review
The young woman I dealt with was well informed and articulate her name is Heidi please thank her for me.
Ireane Smith - 7 years ago
Was helpful
Seniors Funeral Insurance
Service Review
was helpful
John Winters - 7 years ago
It was a good experience but I did give some pointers...
Seniors Funeral Insurance
Service Review
It was a good experience but I did give some pointers to have it could be even better
James Lawson - 7 years ago
We had a call back within 10 minutes of sending the...
Seniors Funeral Insurance
Service Review
We had a call back within 10 minutes of sending the initial email. Well done. Theresa who called could not have been better at explaining both the product and the procedures.
Barry Bell - 7 years ago
Great service very helpfull people
Seniors Funeral Insurance
Service Review
Great service very helpfull people
Suzanne Goldsworthy - 7 years ago
The response to me was very prompt and everything was...
Seniors Funeral Insurance
Service Review
The response to me was very prompt and everything was explained to me very thoroughly. I found the offer very reasonable and affordable. Thank you.
Sharron Wright - 7 years ago
Great customer service
Seniors Funeral Insurance
Service Review
Great customer service
Shirley Anne East - 7 years ago
The information given was helpful and your customer...
Seniors Funeral Insurance
Service Review
The information given was helpful and your customer service rep was very polite.
Phil Scales - 7 years ago
Excellent explainations from Rebecca
Seniors Funeral Insurance
Service Review
Excellent explainations from Rebecca
Alister Hogue - 7 years ago
Helpfull very easy to follow .The person I spoke to...
Seniors Funeral Insurance
Service Review
Helpfull very easy to follow .The person I spoke to was very good.
Helen Gilbert - 7 years ago
Informative ~ gave all the information I was after,...
Seniors Funeral Insurance
Service Review
Informative ~ gave all the information I was after, clear explanations when required, not 'pushy' ~ respecting my intelligence and ability to make my own decisions.
Trusted Customer - 7 years ago
Excellent customer service....very clear concise...
Seniors Funeral Insurance
Service Review
Excellent customer service....very clear concise information
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The product is comparable with other insurance providers.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I have still to discuss my purchase with my family when I see them next weekend.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am happy with the terms and conditions of this product and recommend it to anyone
Pauline May Allen - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very Pleased with the detail of how it works.
Fiona Gregory - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Was easy and quick to get the cover sorted.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very thorough, fast, and efficient the person I spoke with knew their product and we're very friendly.
Ivan Ryniker - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
funeral insurance, all I needed.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
You are an Australian company selling insurance from Australia to New Zealander's who think they are dealing with a company in NZ
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The representative I was dealing with was very pleasant and not pushy at all which was the selling point for me. You have a valuable and knowledgeable employee there!!
Maryanne Matranga - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The product offered is pretty good. Just the fact that your beneficiaries can get back all the premiums you have paid into the policy once you are gone is quite comforting. One never knows what their financial situation will be in the future. The ability to opt out at 85 and get back some money would be a help during tougher times when fixed incomes will not cover unexpected expenses.
Maria Noor - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Perfect policy for myself and my partner with many advantages compared to other comapnies
Helen Cholmondeley - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Does exactly what it says on the packet - when I die everything is covered without complication.
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