%
- Over all Percentage 94
- empty 8
Rated /5 from 356328963246 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,5632,8963,246 customer reviews.
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Reviews
2677-2688 of 3563 reviews
2677-2688 of 2896 reviews
2677-2688 of 3246 reviews
Trusted Customer - 5 years ago
Because the customer service was excellent due to his...
Seniors Funeral Insurance
Product Review
Thank you for your kindness and patience within the process which was lengthy
Service Review
Because the customer service was excellent due to his ability to explain clearly what, how and why terms were given. Plus, he willingness to answer any questions that I had during the process
John Franklin - 5 years ago
Yes I would. The customer service person I had that...
Seniors Funeral Insurance
Service Review
Yes I would. The customer service person I had that took us through and explained everything to me was soooo good. I would want her with any queries that I may have in the future. Well Done
Trusted Customer - 5 years ago
Clearly explained and very uncomplicated, questions I...
Seniors Funeral Insurance
Product Review
The cover suited my needs at this time and consultant was friendly an explained every queries I had perfectly, am happy with what I have chosen.
Service Review
Clearly explained and very uncomplicated, questions I asked were well an confidently explained thankyou so much for your time
Joyce Whanau - 5 years ago
Rangimarie Whanau
Seniors Funeral Insurance
Product Review
Gender: Male didn't force plans upon me, 100% accommodating felt comfortable when explaining, This process is scary - its your Funeral after all. Customer service deserved and excellence.
Service Review
Rangimarie Whanau
Lynne Phillips - 5 years ago
Very prompt response to my request for a quote and...
Seniors Funeral Insurance
Product Review
Heidi was able to give me options to suit what I wanted and could afford
Service Review
Very prompt response to my request for a quote and such a lovely lady called Heidi. So very helpful and a joy to speak with.
Trusted Customer - 5 years ago
Too much too fast to take in but yes would recommend...
Seniors Funeral Insurance
Product Review
Until I read the policy i am rating as above
Service Review
Too much too fast to take in but yes would recommend to others person on phone very pleasent
Michael Truman - 5 years ago
Full, comprehendible information supplied at initial...
Seniors Funeral Insurance
Product Review
It seems to be a fair and valuable product. Gives great peace of mind, knowing that the family will not have to fund my funeral. I would recommend it to others.
Service Review
Full, comprehendible information supplied at initial inquiry. Timely follow-up. Pleasant, relatable sales rep.
Paul Martin - 5 years ago
Good phone manner and explained everything clear
Seniors Funeral Insurance
Product Review
good for my situation i dont know what you mean
Service Review
good phone manner and explained everything clear
Michael Dawson - 5 years ago
Most impressed by the lady I dealt with. She was...
Seniors Funeral Insurance
Product Review
The type of insurance funeral is the best around. Leaves other companies in the dust for what you require.
Service Review
Most impressed by the lady I dealt with. She was warming to all subjects discussed. Her professionalism was of a very high standard and answered any questions promptly.
Trusted Customer - 5 years ago
Excellent communications and friendly staff. ...
Seniors Funeral Insurance
Product Review
Awesome customer service.
Service Review
Excellent communications and friendly staff. Explained everything clearly and advised several times that if I had questions to interrupt her
Trusted Customer - 5 years ago
Very friendly service. Shame I had to answer all the...
Seniors Funeral Insurance
Product Review
Good price options available.
Service Review
Very friendly service. Shame I had to answer all the same "standard questions " every time she called. Very repetitive.
Brian Charles Henstock - 5 years ago
Zac the customer service agent was polite, friendly...
Seniors Funeral Insurance
Product Review
Simple procedure, no fine print details
Service Review
Zac the customer service agent was polite, friendly and never patronising unlike other firms and services. Although reading from a script he answered my questions simply and authoritatively and took time to read again if required
Joan Townhill - 7 years ago
Very understanding made sure that the policy I brought...
Seniors Funeral Insurance
Service Review
Very understanding made sure that the policy I brought was the right one for me Throught out made sure I understood what was been read out to me Just around awesome service and advice thank you Hyde ❤❤❤
Rana Hiha - 7 years ago
The subject was complex and challenging to my 72 year...
Seniors Funeral Insurance
Service Review
The subject was complex and challenging to my 72 year old brain but Heidi (I think her name was) took her time and was very helpful.
Trusted Customer - 7 years ago
Would definatey recommend
Seniors Funeral Insurance
Service Review
Would definatey recommend
Lance Mitchell - 7 years ago
Not good, promised an email 10 minutes after our...
Seniors Funeral Insurance
Service Review
not good, promised an email 10 minutes after our conversation, still haven't received,makes me think this was a bogus call
Gayle Green - 7 years ago
I didn't have to wait very long for assistance...2/the...
Seniors Funeral Insurance
Service Review
I didn't have to wait very long for assistance...2/the young man was polite. 3/ I could understand everything he was saying...4/ he explained things twice when I asked him to repeat himself and 5th, I was impressed with the terms and conditions of the insurance policy.
Trusted Customer - 7 years ago
The lady at seniors. was very nice and pleasent too...
Seniors Funeral Insurance
Service Review
The lady at seniors. was very nice and pleasent too talk with.she explained evering thing clearly and precisely.thank so much
Trusted Customer - 7 years ago
Great service not pushy with sale. Took time. to...
Seniors Funeral Insurance
Service Review
Great service not pushy with sale. Took time. to explain
Trusted Customer - 7 years ago
Contacted straight away and details fully explained
Seniors Funeral Insurance
Service Review
Contacted straight away and details fully explained
Filip Filipaina - 7 years ago
They were clear on all the information that they gave...
Seniors Funeral Insurance
Service Review
They were clear on all the information that they gave me
Trusted Customer - 7 years ago
From the first point of contact I received friendly,...
Seniors Funeral Insurance
Service Review
From the first point of contact I received friendly, clear advice and carefully explained information and facts about the Senior's Funeral Insurance. Any queries and questions I had were answered in a considered and courteous manner and my understanding was ensured. As a consequence, I am now a very satisfied senior citizen with peace of mind about my new insurance policy that caters for my personal needs and the premium fits my limited income.
Marilyn Hall - 7 years ago
Very informative. Found out lots. Great service
Seniors Funeral Insurance
Service Review
Very informative. Found out lots. Great service
Trusted Customer - 7 years ago
Awesome service in terms of clear clarity and...
Seniors Funeral Insurance
Service Review
Awesome service in terms of clear clarity and explanation..However forms have not been received in e-mail or post as yet as expected.
Beverley Ching - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great service and happy I've don it finally
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Comprehensive policy and best cover I could find
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great value for price wuoted
Alan Cains - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Again seamless procedure. Prove very comparable
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Yet to read the policy!!!!!!!
Uddhav Adhikary - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Explained clearly all conditions
Edwin Proffitt - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just right for what I was looking for
Muhammad Naveed Hamid - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Getting cover is easy, but still puzzling why need to wait for 12 months, policy to be active? that's mean i am not covered yet
Michael Jujnovich - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The loyalty paybacks,and many other benefits meant a truly twenty first century insurance policy, unlike some older policies we hold from other Insurance Companies
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent purchase, simple but effective
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The terms are fair and reasonable
Janelle Skeggs - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
pleased i have funeral cover now so im not leaving my children with a bill,
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