%
- Over all Percentage 94
- empty 8
Rated /5 from 370730013391 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,7073,0013,391 customer reviews.
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Reviews
2665-2676 of 3707 reviews
2665-2676 of 3001 reviews
2665-2676 of 3391 reviews
Kim Thomas - 5 years ago
She was very helpful and explained everything to me
Seniors Funeral Insurance
Product Review
I rated yous a 100% and I'm really happy I'm insured
Service Review
She was very helpful and explained everything to me
Trusted Customer - 5 years ago
She was very helpful answered all my questions made my...
Seniors Funeral Insurance
Product Review
I was able to make choices of cost reflecting on what's happening at the moment and able to go up in the future
Service Review
She was very helpful answered all my questions made my decision to go with NZ Seniors easier
Trusted Customer - 5 years ago
Very good xcellent.perfect I could undertand . Lots of...
Seniors Funeral Insurance
Service Review
Very good xcellent.perfect I could undertand . Lots of patience.
Tom Roche - 5 years ago
Prompt response to initial enquiry. Encouraging...
Seniors Funeral Insurance
Product Review
Excellent service. Looks good at the moment Only time will tell if the Policy lives up to the advertising and small print of the Policy document. Am confident it will.Thankyou.
Service Review
Prompt response to initial enquiry. Encouraging conversation/ communication to establish need and purpose of new policy. A 'Top Up'. Prompt response on draft docs (email) enabled confirmation of policy. On review of docs discovered error no doubt my fault (hearing is an issue). Amendment resolved in 24 hours. Confirmation of Policy proceeded. Excellent! Thanks to all staff involved especially Frances.!
Peter Andrew Campbell - 5 years ago
Did awesome job an would reccomend to others 100%
Seniors Funeral Insurance
Service Review
did awesome job an would reccomend to others 100%
Christopher David Stock - 5 years ago
May have got 5 but the whole process is long winded ,...
Seniors Funeral Insurance
Service Review
May have got 5 but the whole process is long winded , no fault of the Caller ,
Trusted Customer - 5 years ago
I received a phone call within 10 minutes of...
Seniors Funeral Insurance
Product Review
The policy offered is excellent and affordable and the cost is very competitive.
Service Review
I received a phone call within 10 minutes of requesting a quote. The Lady I spoke to was informative, professional and friendly. The process was so simple.
Carol Takua Waa - 5 years ago
I have answered that , the lady I spoke to was very...
Seniors Funeral Insurance
Product Review
Because people never think about how much funerals will cost a family when they leave this Earth .
Service Review
I have answered that , the lady I spoke to was very friendly and made sure I understood what she was saying..
Trusted Customer - 5 years ago
A very long wait time to get to talk to a human voice....
Seniors Funeral Insurance
Service Review
A very long wait time to get to talk to a human voice. I rang to cancel my husbands policy as he has passed away. He passed under the 12 month threshold. I was asked to provide a death certificate in order to cancel the policy. This is rediculous as they are not issued for up to 6 weeks after the death has been registerd. Effectively this would have meant 3 more fortnightly payments. If a person rings to cancel a policy for whatever reason they should not have to even give a reason and certainly should not be part of the ceasation process. Sending an email confirmation without a reason should be sufficient.
Trusted Customer - 5 years ago
Thorough communication with step by step confirmations...
Seniors Funeral Insurance
Product Review
superior to packages of competitors
Service Review
thorough communication with step by step confirmations of detail being understood
Agnes - 5 years ago
Well presented & very informative
Seniors Funeral Insurance
Product Review
Knew it all informative enjoyed the agent
Service Review
Well presented & very informative
Bob Ong - 5 years ago
Dee was exceptionally conversant, professional,...
Seniors Funeral Insurance
Product Review
It's a good package for a good sent off. ☺
Service Review
Dee was exceptionally conversant, professional, friendly and knowledgeable. Totally impressed to accept her offer.
Trusted Customer - 7 years ago
Very easy to understand and very thorough with...
Seniors Funeral Insurance
Service Review
very easy to understand and very thorough with explaining policy.
Trusted Customer - 7 years ago
Great customer service. Easy to understand and to...
Seniors Funeral Insurance
Service Review
Great customer service. Easy to understand and to purchase my policy was effortless. I would recommend them.
Trusted Customer - 7 years ago
I felt completely comfortable during my telephone...
Seniors Funeral Insurance
Service Review
I felt completely comfortable during my telephone conversation. When I wasn't sure about a question it was repeated very clearly and explained where necessary. I was treated with respect , very kindly and friendly. Much appreciated.
Trusted Customer - 7 years ago
The personal touch which came across from Azik was...
Seniors Funeral Insurance
Service Review
The personal touch which came across from Azik was excellent. Also it was not rushed.
Trusted Customer - 7 years ago
It was excellent service and customer service was very...
Seniors Funeral Insurance
Service Review
it was excellent service and customer service was very very 100 per cent
Trusted Customer - 7 years ago
Very helpful and answered all my questions, with a...
Seniors Funeral Insurance
Service Review
very helpful and answered all my questions, with a smile in her voice.
Trusted Customer - 7 years ago
The three people I dealt with,specially Joseph, were...
Seniors Funeral Insurance
Service Review
The three people I dealt with,specially Joseph, were very impressive. Made the signup all good. thank you.
Trusted Customer - 7 years ago
Great customer service. Very friendly and informative...
Seniors Funeral Insurance
Service Review
Great customer service. Very friendly and informative without being pushy. Will definitely recommend.
Trusted Customer - 7 years ago
Had all information. Well inform about the product. ...
Seniors Funeral Insurance
Service Review
Had all information. Well inform about the product. Friendly. Welcoming, patience. Need more of her in the business. Understanding. Polite.
Trusted Customer - 7 years ago
Excellent service and product. Danielle professional...
Seniors Funeral Insurance
Service Review
Excellent service and product. Danielle professional and friendly
Trusted Customer - 7 years ago
The lady on the phone was excellent with clear details...
Seniors Funeral Insurance
Service Review
The lady on the phone was excellent with clear details and when I went to give my credit card said I am going to stop recording now so I can get your credit card details. I have not had that before and thought it very good
Trusted Customer - 7 years ago
Very good all was explained to me, and I feel better...
Seniors Funeral Insurance
Service Review
very good all was explained to me, and I feel better now I know that I have the right policy at the right price is important to me.
Christine Aldous - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great price for what I Will be getting
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I didnt expect what I got, I made an enquiry about funeral cover, but what the cover actually covers, the repayments, the quickness turn around...all of this was completely unexpected.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Product suits our needs well and is affordable. Provides peace of mind that our children won't have to meet our funeral costs.
Thomas Andrew Sneddon - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The purchase suited my needs
Jackie Raukura - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy no stress now we have piece of mind
Raewyn Geary - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very affordable insurance..
Larry Donnell - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The cost is no better than whats being offered by other providers......I would have thought that being a seniors web sight you may have been a little more competitive on the cost.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
My policy was just what I needed to provide a sensible approach to helping my daughter when she will need it the most.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Okay to good. May not proceed
Andrew G Stewart - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
No one or one thing for that matter is perfect.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Gives me peace of mind knowing my family will have money for my funeral
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I like the product we purchase
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