%
- Over all Percentage 94
- empty 8
Rated /5 from 370730013391 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,7073,0013,391 customer reviews.
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Reviews
2713-2724 of 3707 reviews
2713-2724 of 3001 reviews
2713-2724 of 3391 reviews
Trusted Customer - 5 years ago
Danielle was on point and made the process smooth!...
Seniors Funeral Insurance
Product Review
Meet our needs. Will refer family and friends
Service Review
Danielle was on point and made the process smooth! Made sure I understood every fine print. So Thank you :)
Robert Frank Stevens - 5 years ago
Grest spent time rxplaining to how it all worked
Seniors Funeral Insurance
Service Review
Grest spent time rxplaining to how it all worked
Phyllip Stephens - 5 years ago
The service given was pretty good although we had some...
Seniors Funeral Insurance
Product Review
Cover is all that we need and at a reasonable cost. Added benefits a bonus.
Service Review
The service given was pretty good although we had some communication problems at the beginning. Because I am hearing impaired and use two hearing aids, I have problems using a phone. Unfortunately everything had to be done over the phone & I could not understand every thing that was being said making it stressful at times. There must be more people like me (especially at this age bracket) so some changes to help people in this situation could be made.
Isakara Penia Junior Seuseu - 5 years ago
Customer service person explained everything clearly...
Seniors Funeral Insurance
Product Review
Customer service young lady explained clearly each step . She was down to earth but professional. She is an excellent example for promoting this insurance policy.
Service Review
Customer service person explained everything clearly so I could follow each step during the process of joining. Being down to earth but still professional.Excellent service.Thank you
Trusted Customer - 5 years ago
Brilliant-the person who called me and arranged the...
Seniors Funeral Insurance
Service Review
Brilliant-the person who called me and arranged the insurance with me was exceptional. She put forward the advantages of insuring with Seniors over other insurance companies and I was sold.
Tuakana Toka - 5 years ago
Explained process and what policy entailed clearly....
Seniors Funeral Insurance
Product Review
Feel it's a way better option for seniors. Has value in the long run.
Service Review
Explained process and what policy entailed clearly. Helpful and professional.
Trusted Customer - 5 years ago
I was pleased with the rapid response from NZ Seniors...
Seniors Funeral Insurance
Product Review
I selected the $10,000 cover as the policy was able to incorporate any unexpected changes in personal circumstances until around the age of 80. The policy also includes some refund or bonus payout options which has given me relief that as a "single" person my death will not impact anyone else having to pay for it!
Service Review
I was pleased with the rapid response from NZ Seniors and the staff member who responded to my phone call (Danielle) was excellent. At no time was I pressured to select any funeral cover option other than the one I thought best suited my purposes.
Trusted Customer - 5 years ago
All aspects from first contact to completion were...
Seniors Funeral Insurance
Service Review
All aspects from first contact to completion were handled with honesty, clarity & i would recommend to any of our friends.
Trusted Customer - 5 years ago
Good information...questions all answered. P.leasant...
Seniors Funeral Insurance
Service Review
Good information...questions all answered. P.leasant professional staff. Fast outcome
Malaesaili Ete - 5 years ago
Their service is awesome..I really appreciate it.
Seniors Funeral Insurance
Product Review
Awesome service and very satisfied
Service Review
Their service is awesome..I really appreciate it.
Glenda Mcnaughton - 5 years ago
So very helpful, every question I had was answered,...
Seniors Funeral Insurance
Product Review
The benefits that are offered by NZ Seniors are amazing, even after just 12 months of being a member, but the long term gains blew my mind.
Service Review
So very helpful, every question I had was answered, every bit of information that I needed was provided and more. Very pleasant staff and excellent service
Harold Tautari - 5 years ago
Yes I would recommend your organisation to other...
Seniors Funeral Insurance
Product Review
For reasons mentioned above. My children will be elated and I understand that funeral expenses can be dear as I found out when I lost my wife at the begining of Covert.
Service Review
Yes I would recommend your organisation to other Seniors because of it was made clear what the policy entailed and the speed at which I received the Policy via email. All I can say is Well done!!!
Trusted Customer - 7 years ago
They were friendly and helpful and answered any...
Seniors Funeral Insurance
Service Review
They were friendly and helpful and answered any questions in a simple informative manner
Trusted Customer - 7 years ago
Extremely prompt follow up, great product and very...
Seniors Funeral Insurance
Service Review
Extremely prompt follow up, great product and very informed and efficient sales person.
Trusted Customer - 7 years ago
Fantastic, I've dealt with Heidi now regarding a few...
Seniors Funeral Insurance
Service Review
Fantastic, I've dealt with Heidi now regarding a few enquiries and she has always been helpful, enthusiastic and lovely to deal with. She is the reason I continued to enquire on behalf of other family members and have recommended they look at NZ Seniors not only for their policies but friendly and helpful service.
Trusted Customer - 7 years ago
Very clear instructions. Friendly customer service.
Seniors Funeral Insurance
Service Review
Very clear instructions. Friendly customer service.
Trusted Customer - 7 years ago
The person I spoke to was brilliant at getting to know...
Seniors Funeral Insurance
Service Review
The person I spoke to was brilliant at getting to know a little about me before launching into the sales talk. Once we decided on my needs she made sure at every step I understood what was happening and gave me the opportunity to ask as many questions as I liked. All in all it was the closest thing to a perfect experience as you can get and I would not hesitate to recommend this service to others as a result.
Trusted Customer - 7 years ago
Very pleasant
Seniors Funeral Insurance
Service Review
very pleasant
Trusted Customer - 7 years ago
Answered all my questions, repeated anything I didn’t...
Seniors Funeral Insurance
Service Review
Answered all my questions, repeated anything I didn't understand, definitely yes I would recommend them
Trusted Customer - 7 years ago
They explained clearly any queries i had if i was...
Seniors Funeral Insurance
Service Review
They explained clearly any queries i had if i was unsure. She was patient with answering any questions i might have. Very good customer service. Thank youu
Trusted Customer - 7 years ago
The woman we dealt with was excellent and always rang...
Seniors Funeral Insurance
Service Review
The woman we dealt with was excellent and always rang back when she said she would. Made sure we fully understood what we were getting.
Trusted Customer - 7 years ago
Informative, clear speaking and personable lady on...
Seniors Funeral Insurance
Service Review
Informative, clear speaking and personable lady on phone. Extremely prompt phone call! Clear info on conditions of funeral cover, with written backup promptly sent. Surprised the call was from Australia though! The time frame for making decision to go with it or not is adequate...and therefore no sense of any pressure. More expensive than I had anticipated, but also is the extra cover and opportunities offered.
Trusted Customer - 7 years ago
It was very good. Understood what I was signing up...
Seniors Funeral Insurance
Service Review
It was very good. Understood what I was signing up for. It was very thorough and the lady was polite.
Trusted Customer - 7 years ago
Explained everything very well and was very patient...
Seniors Funeral Insurance
Service Review
Explained everything very well and was very patient with a slightly deaf person. I would recommend them.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good explaining of the insurance
Jo-anne Shead - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It took a lot of talking to the Courtney and then I had to speak to a manager, but it got sorted.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good benefits and good price
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I can't open the email due to format
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Terms and benefits are very fair
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I think you cover all areas for funeral cover and accidental with the little perks that have been added locked premiums for example
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It was easy to talk it through an d Di Marlko was so helpful. it's an easy policy to understamd
Steven Burger - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Not 5 stars as very expensive
Virginia Stocker - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I feel relieved to have got this insurance underway and very satisfied that it will meet my needs.
Teresa Cottle - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Not to expencive and gave us great preface of mind. Also very quickly put into place.
Brenda Nathan - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
This purchase was done to suit us. Great
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Only just signed up, dont have any information yet
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