%
- Over all Percentage 94
- empty 8
Rated /5 from 320226922886 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,2022,6922,886 customer reviews.
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Reviews
541-552 of 3202 reviews
541-552 of 2692 reviews
541-552 of 2886 reviews
Trusted Customer - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
Thank you for making this journey an easy process, user friendly and understable, it's so hard these days to understand what people are saying as there english is probably there second language and always speaking to fast... I'm sure I'm not the only one who fears I'm getting scammed because I can't understand what's being said BUT you're team and follow up call we're OUTSTANDING calm and polite so I do appreciate the effort it takes to help me get things done.
Brent Wills - 6 months ago
Acceptable
Seniors Life Insurance
Product Review
The service we negotiated was suitable for my needs .
Service Review
Acceptable
Salochanna Krishnan - 6 months ago
The service charged me to leave an existing insurance...
Seniors Life Insurance
Product Review
Beautifully explained
Service Review
The service charged me to leave an existing insurance and join this one Clear and direct what I can achieve from this insurance The price was suitable Not too much or too less
Trusted Customer - 6 months ago
The service was of a high standard.
Seniors Funeral Insurance
Product Review
I have nothing but praise for the wonderful service I got.
Service Review
The service was of a high standard.
Trusted Customer - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
The sales assistant was very friendly and professional. I'm happy with the structure of the policy and the funeral plan, and it fits Nicely with my budget.
Wendy Win - 6 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The man I spoke was very helpful and gave us 2 choices so we could choose which suited our budget
Anthony Stewart - 6 months ago
Great
Seniors Funeral Insurance
Product Review
Great Service easy to join
Service Review
Great
Trusted Customer - 6 months ago
Very good and affordable for me to afford the payment
Seniors Funeral Insurance
Product Review
Good service fast and well explained everything for me to understand it's will recommend to my family and friends
Service Review
Very good and affordable for me to afford the payment
Michael Jenkins - 6 months ago
Fantastic, left feeling satisfied.
Seniors Life Insurance
Product Review
I have had a complete, full,detailed experience in setting up my insurance. Easy to understand, I was very happy with the service I had. I cannot remember the lady who I spoke with? I was very happy with her ,lovely person, easy to speak with, easy to understand, I was left happy. Thank you great team ,definitely will recommend to others,...
Service Review
Fantastic, left feeling satisfied.
Trusted Customer - 6 months ago
Very good service 👏 👍 service very efficient and...
Seniors Life Insurance
Product Review
Service Review
Very good service 👏 👍 service very efficient and easy to understand. The lady was very helpful and clarity was good
Trusted Customer - 6 months ago
Dealt with effiently with a personal touch. Such a...
Seniors Life Insurance
Product Review
Liam - your rep was very patient, clear speaking and clarified any questions I had. He applied a very personal touch to the whole procedure without being pushy or impatient. I really appreciated this and I'm sure many others have felt the same.
Service Review
Dealt with effiently with a personal touch. Such a relief to have sought ed this for any family concerns in my future.
Trusted Customer - 6 months ago
Kapai and all good!
Seniors Life Insurance
Product Review
I had an extremely positive interaction with NZ SENIORS rep Jack, who was really quite helpful, re: the Life Insurance Coverage Policy of $60k, that I decided to go with, and the premiums I would be committed to paying on a fortnightly basis, which would be debited from my ANZ Bank Visa Debit Card, in order to keep the Policy active, Jack also raised the issue of the first premium payment of $73.91 thus being due on Friday 28th November, 2025, and that I would still be covered by the Policy up until that date, even though I hadn't paid the premium yet. So yes, well advised and informed by Jack. I do believe you may need to be more open as far as, say the fact that Pinnacle are underwriters of both NZ SENIORS, One Choice and probably others; because if I'm open with providing all my personal details to you guys, then it is absolutely imperative that your company's Policy reflects that fact in real time! Other than that one minor glitch which is not Jack's fault, but likely a reflection of Policy which requires tweaking re: the open transparency dynamic to its new customers, I'm all good to go, and now I am happy to be a NZ SENIORS customer. Kapai, Tu Meke e Kia Manuia!
Service Review
Kapai and all good!
Trusted Customer - 10 months ago
Very patient and informative
Seniors Funeral Insurance
Service Review
Very patient and informative
Trusted Customer - 10 months ago
Excellent informative and affordable
Seniors Funeral Insurance
Service Review
Excellent informative and affordable
Trusted Customer - 10 months ago
Excellent, my choice when compaired to other...
Seniors Funeral Insurance
Service Review
Excellent, my choice when compaired to other providers.
Trusted Customer - 10 months ago
The service was excellent and did not influence my...
Seniors Funeral Insurance
Service Review
The service was excellent and did not influence my decision
Trusted Customer - 10 months ago
Service excellent person that I was dealing with...
Seniors Life Insurance
Service Review
Service excellent person that I was dealing with explained everything well. Only problem is i still have received any of the information that is supposed to sent to me
Deirdre Ahu - 10 months ago
The operator I spoke too was very knowledgeable,...
Seniors Funeral Insurance
Service Review
The operator I spoke too was very knowledgeable, professional & patient as i had many questions to ask, he offered alternative options for me to consider & they were most suitable for me. Outstanding service overall. Thank you.
Bryan Pierson - 10 months ago
Great service pleasant staff everything explained...
Seniors Life Insurance
Service Review
Great service pleasant staff everything explained clearly looking forward to any future communication with you
Trusted Customer - 10 months ago
Service received was good
Seniors Life Insurance
Service Review
Service received was good
Trusted Customer - 10 months ago
Fast quick efficient service
Seniors Life Insurance
Service Review
fast quick efficient service
Trusted Customer - 10 months ago
Excellent. Your colleague was very professional in...
Seniors Life Insurance
Service Review
Excellent. Your colleague was very professional in handling my call, very knowledgeable and very thorough. Kept me informed all the way through our conversation. Also she was updating information as the call progressed.
Trusted Customer - 10 months ago
Service was excellent easy to under stand and was...
Seniors Life Insurance
Service Review
Service was excellent easy to under stand and was able to follow everything that was said over the phone call
Trusted Customer - 10 months ago
Customer se4rvice was very good. The young man knew...
Seniors Life Insurance
Service Review
customer se4rvice was very good. The young man knew his stuff. Was also very friendly
Trusted Customer - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
Thank you for making this journey an easy process, user friendly and understable, it's so hard these days to understand what people are saying as there english is probably there second language and always speaking to fast... I'm sure I'm not the only one who fears I'm getting scammed because I can't understand what's being said BUT you're team and follow up call we're OUTSTANDING calm and polite so I do appreciate the effort it takes to help me get things done.
Brent Wills - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
The service we negotiated was suitable for my needs .
Salochanna Krishnan - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
Beautifully explained
Trusted Customer - 6 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I have nothing but praise for the wonderful service I got.
Trusted Customer - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
The sales assistant was very friendly and professional. I'm happy with the structure of the policy and the funeral plan, and it fits Nicely with my budget.
Wendy Win - 6 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The man I spoke was very helpful and gave us 2 choices so we could choose which suited our budget
Anthony Stewart - 6 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great Service easy to join
Trusted Customer - 6 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good service fast and well explained everything for me to understand it's will recommend to my family and friends
Michael Jenkins - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
I have had a complete, full,detailed experience in setting up my insurance. Easy to understand, I was very happy with the service I had. I cannot remember the lady who I spoke with? I was very happy with her ,lovely person, easy to speak with, easy to understand, I was left happy. Thank you great team ,definitely will recommend to others,...
Trusted Customer - 6 months ago
Seniors Life Insurance
Product Review
Trusted Customer - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
Liam - your rep was very patient, clear speaking and clarified any questions I had. He applied a very personal touch to the whole procedure without being pushy or impatient. I really appreciated this and I'm sure many others have felt the same.
Trusted Customer - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
I had an extremely positive interaction with NZ SENIORS rep Jack, who was really quite helpful, re: the Life Insurance Coverage Policy of $60k, that I decided to go with, and the premiums I would be committed to paying on a fortnightly basis, which would be debited from my ANZ Bank Visa Debit Card, in order to keep the Policy active, Jack also raised the issue of the first premium payment of $73.91 thus being due on Friday 28th November, 2025, and that I would still be covered by the Policy up until that date, even though I hadn't paid the premium yet. So yes, well advised and informed by Jack. I do believe you may need to be more open as far as, say the fact that Pinnacle are underwriters of both NZ SENIORS, One Choice and probably others; because if I'm open with providing all my personal details to you guys, then it is absolutely imperative that your company's Policy reflects that fact in real time! Other than that one minor glitch which is not Jack's fault, but likely a reflection of Policy which requires tweaking re: the open transparency dynamic to its new customers, I'm all good to go, and now I am happy to be a NZ SENIORS customer. Kapai, Tu Meke e Kia Manuia!
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