%
- Over all Percentage 94
- empty 8
Rated /5 from 228020472003 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,2802,0472,003 customer reviews.
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Reviews
1573-1584 of 2280 reviews
1573-1584 of 2047 reviews
1573-1584 of 2003 reviews
Paulette Waddell - 5 years ago
The lady was very good. Explained everything well.
Seniors Funeral Insurance
Product Review
It is one of the best around
Service Review
The lady was very good. Explained everything well.
Trusted Customer - 5 years ago
Fantastic easy to understand
Seniors Funeral Insurance
Product Review
No pressure to buy outside what I can afford
Service Review
Fantastic easy to understand
Penelope Diana Kite - 5 years ago
A mistake was made when I applied and it has been...
Seniors Funeral Insurance
Product Review
See customer experience!!!!
Service Review
A mistake was made when I applied and it has been almost two weeks since I informed someone about it and I am still waiting for the outcome.
Carl Perrin - 5 years ago
Good and friendly customer service - no pressure
Seniors Funeral Insurance
Product Review
Good value for money and just what i needed
Service Review
Good and friendly customer service - no pressure
Gunner Lovich - 5 years ago
Dee was delightful to deal with, Informative...
Seniors Funeral Insurance
Product Review
Already stated in previous comments
Service Review
Dee was delightful to deal with, Informative knowledgeable and humorous. Her phone call caught me by surprise so soon after my online inquiry. I'm sure it was less than seconds of me completing and submitting it,fantastic. She is definitely an asset and credit to your company putting one at ease and in my case she made it easy to decide to sign up for the policy I wanted.
Trusted Customer - 5 years ago
Made sure I fully understood what i was getting. Very...
Seniors Funeral Insurance
Product Review
Good product but a tad expensive. Still glad I have insurance now. Great peace of mind.
Service Review
Made sure I fully understood what i was getting. Very friendly. Not pushy
Nathan Paniona - 5 years ago
Very professional indeed
Seniors Funeral Insurance
Product Review
It covered my needs and ensured my understanding of the policy
Service Review
Very professional indeed
Trusted Customer - 5 years ago
They were polite , efficient, and understandable.
Seniors Funeral Insurance
Service Review
They were polite , efficient, and understandable.
Trusted Customer - 5 years ago
The person we dealt with had a patient and...
Seniors Funeral Insurance
Service Review
The person we dealt with had a patient and understanding manor towards me and my wife, and being elderly we found that very relaxing. He was very thorough and made sure we understood everything he was explaining to us both. I let my wife continue to complete the transaction, she thought the whole service was 5 star!
Trusted Customer - 5 years ago
Teressa was very friendly and knowledgeable about the...
Seniors Funeral Insurance
Product Review
Initially wanted max cover but have reviewed expenses and changed for a lesser cover to reduce premiums. I understand if I cannot pay premiums on time I could forfeit everything..... scam!
Service Review
Teressa was very friendly and knowledgeable about the product and put me at ease with my questions.
Trusted Customer - 5 years ago
The person that was telling me about seniors service...
Seniors Funeral Insurance
Service Review
The person that was telling me about seniors service was very clear in explaining the insurance and how it works I thought he was very helpful.
David Head - 5 years ago
The lady was pleasant and very professional but...
Seniors Funeral Insurance
Product Review
A good policy. Better than I ever imagined.
Service Review
The lady was pleasant and very professional but friendly. It was a pleasure to deal with her. Everything was explained very thoroughly . I have nothing but praise how she represented your firm. Please pass onto her my appreciation for taking the time to make sure I understood everything. I have no reservations in providing this feedback. Thanks David
Sonia Higgins - 6 years ago
Service very good however felt the sales rep was abit...
Seniors Funeral Insurance
Service Review
Service very good however felt the sales rep was abit robotic.
Trusted Customer - 6 years ago
Found the lady that called me very helpful. She kept...
Seniors Funeral Insurance
Service Review
Found the lady that called me very helpful. She kept asking if I understood things she was telling me.
Sharon Zoe Mclean - 6 years ago
Francis was who I dealt with he was such a warming...
Seniors Funeral Insurance
Service Review
Francis was who I dealt with he was such a warming welcoming and knowledgeable person and I felt very comfortable talking with him. He was happy to go with what I wanted and told me everything I needed to know. Thank you Francis you deserve a raise!!
April Popata - 6 years ago
Great I'm happy not to put any pressure on my kids
Seniors Funeral Insurance
Service Review
Great I'm happy not to put any pressure on my kids
Vilna Jacqueline Gough-jones - 6 years ago
Courteous person on the phone - excellent discussion...
Seniors Funeral Insurance
Service Review
Courteous person on the phone - excellent discussion on what was offered for the Funeral Policy. Good help with completing the application. Prompt email response and postage of policy documents. My only concern is the credit rating of B. I would have preferred one of A. But trust that payments will happen and the parent company remains stable
Jan Wiechern - 6 years ago
Very thorough explanation from Dee. She was...
Seniors Funeral Insurance
Service Review
Very thorough explanation from Dee. She was professional well informed and very patient while I assimmilated all the information. I also felt no pressure to do anything
Longinusi Veamatahau - 6 years ago
Good very understanding, helpful, explain clearly the...
Seniors Funeral Insurance
Service Review
Good very understanding, helpful, explain clearly the policy
Trusted Customer - 6 years ago
Was very informative and helpful
Seniors Funeral Insurance
Service Review
Was very informative and helpful
Phyllis Rose Nicol - 6 years ago
Were able to compare their product succinctly with...
Seniors Funeral Insurance
Service Review
Were able to compare their product succinctly with their competitors.
Trusted Customer - 6 years ago
Very helpful and not pushy.
Seniors Funeral Insurance
Service Review
Very helpful and not pushy.
Lisa Bellamy - 6 years ago
Good service, all info given & questions answered,...
Seniors Funeral Insurance
Service Review
Good service, all info given & questions answered, prompt & efficient, just the australian accent was slightly hard to understand if speaking to fast, and wondered why the call centre is in Australia, which made me wonder if the company is Australian owned.
Trusted Customer - 6 years ago
Good & very clear
Seniors Funeral Insurance
Service Review
Good & very clear
Charles Herbert Thomas Ding - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
the prime driver for us accepting = Pinnacle underwriting it. Premiums, policy conditions and actuarial background that takes age into account all good. NZ Seniors insistence on DD instead of our preference for Auto Payment was initially a deal breaker, but the Pinnacle connection won the day. I will be making overtures to Nz seniors at a later time to help remove that intractability.
Eric Sim - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It meets my requirements
Graham Howard Smith - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
2nd to none.
Clarence Jones - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great staff told every thing i needed to know
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It covered everything I wanted to know about funeral insurance, particularly the benefits.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because they were easy to talk to and so so nice
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I wanted to renew my insurance &felt supported to do so.
Sonia Higgins - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Best deal of 3 companies i got quotes from.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Was looking for funeral insurance and think this is the right one for me.
Sharon Zoe Mclean - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The purchase meets my need and I was able to purchase one that was affirdable to me at the present. No pushy conversation to go beyond my budget which was great. Ability to go up in future as well which is great. Thank you.
April Popata - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Yes satisfied
Vilna Jacqueline Gough-jones - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Value for money contributed. I like the capped premium and the fact that I will not lose whatever I have paid into the policy. The fact that my beneficiaries will be paid out the higher of benefit or premiums paid is big plus factor. I like the reduction of 5% every 5 years. I like the 10% payback of premiums afetr 12 months. I like the fact that policy is valid after 12 months.
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