%
- Over all Percentage 94
- empty 8
Rated /5 from 205519041778 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,0551,9041,778 customer reviews.
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Reviews
313-324 of 2055 reviews
313-324 of 1904 reviews
313-324 of 1778 reviews
William Haimona - 12 months ago
Well at the moment everything should be alright in the...
Seniors Funeral Insurance
Product Review
Service Review
well at the moment everything should be alright in the coming years
Trusted Customer - 12 months ago
Excellent.
Seniors Funeral Insurance
Product Review
Options readily offered. Easy to complete the process to join seniors funeral service. Explanations thorough well understood. Friendly customer service.
Service Review
Excellent.
Trusted Customer - 12 months ago
Attentive and great listening skills with Jay (?) who...
Seniors Funeral Insurance
Product Review
Excellent policy conditions compared to the cover we previously had tor about 22 years, only disadvantage is there is no cover for funeral costs for the first 12 months, I guess we don't die in that period.
Service Review
Attentive and great listening skills with Jay (?) who helped and advised as we progressed through, I had quite a few questions as I have not had to delve with this with our previous cover for 22 years so just wanted to ensure i understood cover, Jay was very patient and i felt that she really listened and therefore able to provide answers accordingly.
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Trusted Customer - 12 months ago
Very good
Seniors Funeral Insurance
Product Review
Service Review
Very good
Trusted Customer - 12 months ago
The service was excellent. It was lovely to speak to...
Seniors Funeral Insurance
Product Review
I found the lady that helped me thru this, she was clear and concise. I knew exactly what I needed and we talked thru it. It was also nice to talk to a human voice, this made it so much easier, especially when asking questions and getting a direct reply. I would not hesitate to recommend NZ Seniors.
Service Review
The service was excellent. It was lovely to speak to a human voice. I knew exactly what we wanted, which fitted in with your criteria. Would not hesitate to recommend NZ Seniors to anyone.
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I phoned a week ago to get a quote, was given 3 different options. The person that l spoke to arranged to phone me back in 2 days time. Unfortunately you use an agency and unbeknown to me my phone was blocking the calls and marking them as span. I called again 6 days later and arranged to take out a policy. Today someone from your agency has tried to call me, again it was marked as spam.
Carol Osler-weppenaar - 12 months ago
Perfectly suited to our needs
Seniors Funeral Insurance
Product Review
Very helpful & professional, I felt comfortable
Service Review
Perfectly suited to our needs
Trusted Customer - 12 months ago
Good advise only wasn't offered life insurance option
Seniors Funeral Insurance
Product Review
Would of liked lower premium
Service Review
Good advise only wasn't offered life insurance option
Trusted Customer - 12 months ago
See prior comments
Seniors Funeral Insurance
Product Review
Policy & fees matched my needs well Pushed call back & Jane handled that well Also had quite from One Choice , fees & policy exactly same but I went with you guys as history of being dedicated to supporting sector & seniors
Service Review
See prior comments
Trusted Customer - 12 months ago
Very precise and easy to understand
Seniors Funeral Insurance
Product Review
1st person I spoke to was excelent, he then transferred me to put a beneficiary on the policy which was supposedly done but the policy that has been sent soesn't show that person.
Service Review
Very precise and easy to understand
Leonel Santos - a year ago
Consultant explained it very clear
Seniors Funeral Insurance
Product Review
The consultant explained the information very clear..
Service Review
Consultant explained it very clear
Leonie Wallwork - 2 years ago
Benjamin was very professional and clearly explained...
Seniors Funeral Insurance
Service Review
Benjamin was very professional and clearly explained the process. Yes would recommend this service.
Trusted Customer - 2 years ago
Find the information was very informative. The service...
Seniors Funeral Insurance
Service Review
Find the information was very informative. The service was excellent. The sales pitch didn't sound like a sale pitch. Very helpful. Explained everything in layman's terms. Easy to understand and an awesome attitude with it. Couldn't fault the person. So many thanks.
Trusted Customer - 2 years ago
Service received was A++. Very courteous and callbacks...
Seniors Funeral Insurance
Service Review
Service received was A++. Very courteous and callbacks were made exactly as advised. Explanations of details were great.
Bhaskaran Jagannathan - 2 years ago
Clear, simple and to-the-point explanation.
Seniors Funeral Insurance
Service Review
Clear, simple and to-the-point explanation.
Brenda Preston - 2 years ago
Very efficient service. The salesperson was very nice...
Seniors Funeral Insurance
Service Review
Very efficient service. The salesperson was very nice and read through the details in a timely manner.
Trusted Customer - 2 years ago
Sandi was absolutely brilliant, very professional and...
Seniors Funeral Insurance
Service Review
Sandi was absolutely brilliant, very professional and had an awesome phone manner easy to talk to and clear that is the reason I joined.
Sandra Todd - 2 years ago
Understood clearly answered all Q & A
Seniors Funeral Insurance
Service Review
understood clearly answered all Q & A
Ivy Herewini - 2 years ago
Awesome communication
Seniors Funeral Insurance
Service Review
Awesome communication
Trusted Customer - 2 years ago
Explanations of terms and conditions and benefits very...
Seniors Funeral Insurance
Service Review
Explanations of terms and conditions and benefits very thorough
Trusted Customer - 2 years ago
Very good service for my initial contact. Customer...
Seniors Funeral Insurance
Service Review
Very good service for my initial contact. Customer service was good and Chris was very helpful.
Wayne Russell Smith - 2 years ago
Polite, concise, informative, More to the point...
Seniors Funeral Insurance
Service Review
polite, concise, informative, More to the point ,understandable and agreeable. .
Trusted Customer - 2 years ago
It was very helpful. The person I spoke to was...
Seniors Funeral Insurance
Service Review
It was very helpful. The person I spoke to was wonderful, helpful, courteous, patient and thorough.
William Haimona - 12 months ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Options readily offered. Easy to complete the process to join seniors funeral service. Explanations thorough well understood. Friendly customer service.
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent policy conditions compared to the cover we previously had tor about 22 years, only disadvantage is there is no cover for funeral costs for the first 12 months, I guess we don't die in that period.
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found the lady that helped me thru this, she was clear and concise. I knew exactly what I needed and we talked thru it. It was also nice to talk to a human voice, this made it so much easier, especially when asking questions and getting a direct reply. I would not hesitate to recommend NZ Seniors.
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I phoned a week ago to get a quote, was given 3 different options. The person that l spoke to arranged to phone me back in 2 days time. Unfortunately you use an agency and unbeknown to me my phone was blocking the calls and marking them as span. I called again 6 days later and arranged to take out a policy. Today someone from your agency has tried to call me, again it was marked as spam.
Carol Osler-weppenaar - 12 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful & professional, I felt comfortable
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Would of liked lower premium
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Policy & fees matched my needs well Pushed call back & Jane handled that well Also had quite from One Choice , fees & policy exactly same but I went with you guys as history of being dedicated to supporting sector & seniors
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
1st person I spoke to was excelent, he then transferred me to put a beneficiary on the policy which was supposedly done but the policy that has been sent soesn't show that person.
Leonel Santos - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The consultant explained the information very clear..
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