%
- Over all Percentage 94
- empty 8
Rated /5 from 217719781900 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1771,9781,900 customer reviews.
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Reviews
529-540 of 2177 reviews
529-540 of 1978 reviews
529-540 of 1900 reviews
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Wayne William Absolum - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very friendly and efficient...lovely Australian lady that i dealt with.
Service Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just what we requested & covered for
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just received policy schedule and it contains many errors! Spelling of names, the amount and the frequency. The rep also assured me that I would receive the policy via email as well as a hard copy but there was nothing. I have to phone again and redo the whole process over again. CS reps need to take more care and pay attention to customer queries when processing new applications. Not happy with the service but happy to wait for an outcome.
Trusted Customer - 2 years ago
Top rate service
Seniors Funeral Insurance
Product Review
Service Review
Top rate service
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Service Review
Wendy Tinkler - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent service. Covered all details and and info. Ready to answer any questions
Trusted Customer - 2 years ago
The person I spoke to was well spoken, friendly and...
Seniors Funeral Insurance
Service Review
The person I spoke to was well spoken, friendly and very knowledge about options for me. He patiently explained the options available and reassured me about some of the concerns I had. He was not pushy at all but gave me confidence that I was making the correct choices.
Kevin Shane Cope - 2 years ago
Great communication helpful friendly staff
Seniors Funeral Insurance
Product Review
Great Staff and excellent plans.
Service Review
Great communication helpful friendly staff
Neville Fisher - 2 years ago
It was very good service, he helped me very well and I...
Seniors Funeral Insurance
Product Review
very happy with it , thank you
Service Review
it was very good service, he helped me very well and I am pleased with the out come thank you very much, Regards Neville Fisher
Trusted Customer - 2 years ago
Quick and easy to understand aswell as informative
Seniors Funeral Insurance
Service Review
Quick and easy to understand aswell as informative
Trusted Customer - 2 years ago
It was very good and explained everything great
Seniors Funeral Insurance
Service Review
It was very good and explained everything great
Paula Snowling-grace - 2 years ago
Nice polite sales person. Answered all my questions...
Seniors Funeral Insurance
Service Review
Nice polite sales person. Answered all my questions and made sure I understood everything. Many thanks. Barney
Pamela - 2 years ago
Explained clearly and very concise. Very pleasant...
Seniors Funeral Insurance
Service Review
Explained clearly and very concise. Very pleasant young man who spoke clearly.very easy to understand.
Tina Kennington - 2 years ago
Answered all my questions and had just what I needed...
Seniors Funeral Insurance
Service Review
Answered all my questions and had just what I needed for my future
Trusted Customer - 2 years ago
Had been thinking about funeral insurance for a while...
Seniors Funeral Insurance
Service Review
Had been thinking about funeral insurance for a while so rang the 0800 number and talked to a wonderful person who detailed everything I needed to know. I am forty nine and now feel reassured I have the safeguard for my loved ones should the worst occur to me. Fast efficient and highly recommend this service.
Valerie Whitehead - 2 years ago
Excellent customer service!
Seniors Funeral Insurance
Service Review
Excellent customer service!
Vicki Murphy - 2 years ago
Great phone manner informed about everything I needed...
Seniors Funeral Insurance
Service Review
Great phone manner informed about everything I needed to know
Richard Dohmen - 2 years ago
Some of the questions the advisor were repetetive...
Seniors Funeral Insurance
Service Review
some of the questions the advisor were repetetive asked me for information 3 times and read the disclosure 2 plus it a good 5 to 10 minutes for customer service to answer
Trusted Customer - 2 years ago
An exceptional experience end to end. Ashton...
Seniors Funeral Insurance
Service Review
An exceptional experience end to end. Ashton understood what I was looking for and asking. His approach was professional and explained product options, benefits, premiums and was happy to work with me on pricing. The young lady I spoke to finalise my funeral cover was also exceptionally professional and explained everything in detail again when I changed my mind from my original request. Nothing these to employees demonstrated seemed too much and one could hear in their voices their desire to understand one's requirement and need. An absolute 100% experience.
Diane Kauvalu - 2 years ago
Very helpful and explained everything so clearly, we...
Seniors Funeral Insurance
Service Review
Very helpful and explained everything so clearly, we were so happy that we have decided to cover ourselves and we know that our children will have no worries in the future
Dianne Armstrong - 2 years ago
Its the long reading of the legal stuff that you then...
Seniors Funeral Insurance
Service Review
Its the long reading of the legal stuff that you then have to say y/n to and after many minutes who remembers the start
Enrique - 2 years ago
Every thing was to perfection.. The person thatt took...
Seniors Funeral Insurance
Service Review
Every thing was to perfection.. The person thatt took my initial enquiry and follow ed through at every stage of the buying process.. was: highly professional, as answering all my questions without any hesitation. Obviously, she had great knowledge of the product, extremely dedicated to providing an excellent customer experience and service. All details were explained, in a way that I understood immediately.. The follow up by email option to simply click on the call back request box when ready to discuss the policy and confirm that I indeed I did want to purchase it. Was surburb in that she called me back within 2 minutes!!! I have noted this sales feature and will be definitely implementing it my company which is in development. One could sense her smile, hear her professional and light hearted humourous voice. All this added up to be one of the best purchasing experiences I have ever had. She was delightful in every way and at every time of contact. Her communication skills were outstanding!!! I shall never expect the same level of service again because it was and is so rare. Thank you and I wish all the best for her and the Seniors team. Kind regards Michael Bartram, God's peace. .
Trusted Customer - 2 years ago
The lady Jane was her name she explained the insurance...
Seniors Funeral Insurance
Service Review
The lady Jane was her name she explained the insurance very well to me and yes we will definitely use this service again.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Wayne William Absolum - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very friendly and efficient...lovely Australian lady that i dealt with.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just what we requested & covered for
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just received policy schedule and it contains many errors! Spelling of names, the amount and the frequency. The rep also assured me that I would receive the policy via email as well as a hard copy but there was nothing. I have to phone again and redo the whole process over again. CS reps need to take more care and pay attention to customer queries when processing new applications. Not happy with the service but happy to wait for an outcome.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Wendy Tinkler - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent service. Covered all details and and info. Ready to answer any questions
Kevin Shane Cope - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great Staff and excellent plans.
Neville Fisher - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
very happy with it , thank you
Vicki Bruce - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great service, explained all. She knew her work.
Monica Phillips - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because I like what is to offer
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Price was reasonable. d
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