%
- Over all Percentage 94
- empty 8
Rated /5 from 227520451998 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,2752,0451,998 customer reviews.
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Reviews
697-708 of 2275 reviews
697-708 of 2045 reviews
697-708 of 1998 reviews
Gwynneth Clegg - 2 years ago
Very easily understood, straightforward, lovely young...
Seniors Funeral Insurance
Product Review
Much easier to organize than I thought. Happier having it in place now, feeling some security.
Service Review
Very easily understood, straightforward, lovely young man helping, most helpful.
Marilyn Hughes - 2 years ago
I received a phone call within seconds of entering the...
Seniors Funeral Insurance
Product Review
Just what I required as a top up on a small cover with another company
Service Review
I received a phone call within seconds of entering the send button, Danielle was so helpful explaining everything perfectly, I would certainly recommend my friends and family to contact you if necessary
Trusted Customer - 2 years ago
Everything was covered without getting too confused...
Seniors Funeral Insurance
Service Review
Everything was covered without getting too confused but they always asked if anything needed clarification. Would recommend to people to contact for their own personnel requirements.
Leanne Hight - 2 years ago
The person on the phone was a breese to deal with, he...
Seniors Funeral Insurance
Service Review
The person on the phone was a breese to deal with, he was very helpful and made me feel comfortable so i got a policy.
Sally carson - 2 years ago
I had barely finished putting in a request for further...
Seniors Funeral Insurance
Product Review
Seemed more simple than I had expected and the system in place for the consultant to provide information was helpful and thorough
Service Review
I had barely finished putting in a request for further information and a consultant called with all the relevant information . He worked quickly through all the protocols, gave me time to ask questions and assisted with required level of cover Fri. His knowledge of various funeral optiions. Businesslike and thorough!
Trusted Customer - 2 years ago
Made it so easy. Helpful and fast. Covering us...
Seniors Funeral Insurance
Product Review
Costs explained by the person on the phone. So I knew exactly what I needed for my wife and I.
Service Review
Made it so easy. Helpful and fast. Covering us immediately. Explaining all my options very clearly. Very impressed with the process and knowledge of the person on the phone. Sent a request the night before. They were the first company to get back to me the next day before lunchtime. So they got the job!!
Mark Turner - 2 years ago
The aussie Sheila s phone manner and patience was top...
Seniors Funeral Insurance
Product Review
To early to know, wait till one of us is dead.
Service Review
The aussie Sheila s phone manner and patience was top notch. Give her a pay rise.
Paula Morrison - 2 years ago
Informed, polite, not pushy, listened to what I...
Seniors Funeral Insurance
Product Review
Good value and provides peace of mind for us and our family.
Service Review
Informed, polite, not pushy, listened to what I needed. Provided clear explanation.
Trusted Customer - 2 years ago
Customer Service representative was clear and thorough...
Seniors Funeral Insurance
Product Review
As previously stated above. There was no questions left unanswered throughout the whole process.
Service Review
Customer Service representative was clear and thorough in the whole process. There was no area of confusion or doubt. Everything was explained satisfactorily leaving no doubts in regard to any aspect of the purchase.
Sharon Denise Morgan - 2 years ago
Very efficient
Seniors Funeral Insurance
Product Review
Enjoyed the experience people were very friendly
Service Review
Very efficient
Trusted Customer - 2 years ago
Very informative polite great experience
Seniors Funeral Insurance
Service Review
Very informative polite great experience
Patricia Caine - 2 years ago
Benjamin was just brilliant he helped us and was so...
Seniors Funeral Insurance
Service Review
Benjamin was just brilliant he helped us and was so so respectful and great to speak to and sorted out problem out
Trusted Customer - 3 years ago
Telephone process too long, fast, and repeatative. We...
Seniors Funeral Insurance
Service Review
Telephone process too long, fast, and repeatative. We are 'seniors' who work with hardcopy paperwork, (which we still have not received) yet the 1st payment has gone out. Now you ask that we talk to a machine for answers????
Trusted Customer - 3 years ago
Very efficient
Seniors Funeral Insurance
Service Review
Very efficient
Heather Ponting - 3 years ago
The insurance was clearly explained to me on the phone...
Seniors Funeral Insurance
Service Review
The insurance was clearly explained to me on the phone and suited to my needs. An email arrived immediately after with the policy attached.
John Chandler - 3 years ago
Very good service
Seniors Funeral Insurance
Service Review
very good service
Alexander Clifton James Young - 3 years ago
The lady I got was so helpful and made me feel at ease...
Seniors Funeral Insurance
Service Review
The lady I got was so helpful and made me feel at ease and the helpful way she treated me was with upmost respect and kindness so again thankyou
Trusted Customer - 3 years ago
Prompt return of inquiry. Pleasant services e. Clear...
Seniors Funeral Insurance
Service Review
Prompt return of inquiry. Pleasant services e. Clear delivery and explanation of insurance cover that was requested.
Teressa Wolland - 3 years ago
Good clear communication. Evan was very helpful.
Seniors Funeral Insurance
Service Review
Good clear communication. Evan was very helpful.
Trusted Customer - 3 years ago
Excellent service thanks. Everything explained .Made...
Seniors Funeral Insurance
Service Review
Excellent service thanks. Everything explained .Made time for any questions I may have had.
An annoyed customer - 3 years ago
Very good but ****** off that yet another inane survey...
Seniors Funeral Insurance
Service Review
Very good but ****** off that yet another inane survey for feedback was sent when I opted out of such ********
Micheal Ian Luke - 3 years ago
Very polite, factual, informative and patient service...
Seniors Funeral Insurance
Service Review
Very polite, factual, informative and patient service from phone contact
Trusted Customer - 3 years ago
Listened and explained everything I needed to know to...
Seniors Funeral Insurance
Service Review
Listened and explained everything I needed to know to understand which decision I made
Grant Bartlett - 3 years ago
Great communication and very easy process.
Seniors Funeral Insurance
Service Review
Great communication and very easy process.
Tehana Stirling - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Premiums don't change for funeral cover thank you 🙏
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Karen was patient and explained everything to me She expressed kindness in my situation I will be hopefully signing my partner up next week with Karen
Dianne - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Competitive rates Lots of options
Maurice Hawke - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Best on offer in NZ. Hate your TV ads though!!!
Mary Daly - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very easy to understand with explanation
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
excellent info fast and easy
Major Tuhakaraina - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy to understand and great customer thankyou
Freda Amopiu - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The premiums work for me. It really fits my budget.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good i loved what i purchased
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Everything about it is good!
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Reasonable price and easy billing
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because Customer Service was very good
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