%
- Over all Percentage 94
- empty 8
Rated /5 from 205719041779 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,0571,9041,779 customer reviews.
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Reviews
721-732 of 2057 reviews
721-732 of 1904 reviews
721-732 of 1779 reviews
Anthony Hammond - 3 years ago
The person that I was contacted by who answered and...
Seniors Funeral Insurance
Product Review
Simple clear policy covers what I wanted
Service Review
The person that I was contacted by who answered and explained the policy I was wanting did an exceptional job. Great phone communication skills and had immediate answers for any question I had. If you can relay my response to customer experience to the individual that handled my case would be much appreciated. I was contacted 109pm on Monday 12 December
Trusted Customer - 3 years ago
Excellent service from NZ seniors staff and they know...
Seniors Funeral Insurance
Product Review
The product is what I wanted and through excellent staff, I was able to complete my task.
Service Review
Excellent service from NZ seniors staff and they know their product. I had some tricky questions and all were answered to perfection.
Lorna Brell - 3 years ago
Call taker was easy to understand with excellent...
Seniors Funeral Insurance
Product Review
Liked that there is only a 12 month stand down period compared to other funeral insurance policies of 24 months.
Service Review
Call taker was easy to understand with excellent communication skills and explained the policy very well!
Trusted Customer - 3 years ago
Service great - an easy, quick non invasive process...
Seniors Funeral Insurance
Product Review
Comprehensive and some great options - I feel that my wishes will be taken care of
Service Review
Service great - an easy, quick non invasive process and the team I dealt with were fabulous! Top Marks I feel like I have my families future totally in hand -- real peace of mind!
Tiari Cooper - 3 years ago
If the service is anything to go on, yes I would...
Seniors Funeral Insurance
Product Review
I bought it, doesn't that say enough ?
Service Review
If the service is anything to go on, yes I would recommend them 100%
Trusted Customer - 3 years ago
Great customer service with Karen. She went through...
Seniors Funeral Insurance
Product Review
For maximum it seems to be expensive but trustworthy for the cover for someone's life.
Service Review
Great customer service with Karen. She went through with all the policy and made it clear. The documents was sent through during the call.
Trusted Customer - 3 years ago
It's good to know that we're covered for unforeseen...
Seniors Funeral Insurance
Service Review
It's good to know that we're covered for unforeseen funeral expenses. The service was smooth and straightforward. My advisor was very helpful.
Trusted Customer - 3 years ago
Lovely helpful young man on the phone
Seniors Funeral Insurance
Service Review
Lovely helpful young man on the phone
Iakopo Ieriko - 3 years ago
Yes great service
Seniors Funeral Insurance
Product Review
great service efficient and simple
Service Review
yes great service
Heather Joy Kennedy - 3 years ago
The person on the phone was well informed, polite and...
Seniors Funeral Insurance
Product Review
Much more manageable financially
Service Review
The person on the phone was well informed, polite and helpful
Victor Lewis - 3 years ago
Very polite easy to understand friendly and helpful
Seniors Funeral Insurance
Service Review
Very polite easy to understand friendly and helpful
Trusted Customer - 3 years ago
Great customer service and the lady I spoke to was...
Seniors Funeral Insurance
Product Review
Suits my needs. Many thanks.
Service Review
Great customer service and the lady I spoke to was excellent.
Trusted Customer - 3 years ago
Excellent service
Seniors Funeral Insurance
Service Review
Excellent service
John T - 3 years ago
Good rep. explained well. quote options and info...
Seniors Funeral Insurance
Service Review
good rep. explained well. quote options and info sheet sent straight away competative price slightly better offer than others I looked at.
Gary Savage - 3 years ago
I received what I wanted
Seniors Funeral Insurance
Service Review
I received what I wanted
Trusted Customer - 3 years ago
The service I received was reassuring and she...
Seniors Funeral Insurance
Service Review
The service I received was reassuring and she responded appropriately when I didn't understand certain details. She was obliging and was clear, concise and complete in her communication skills. I was guided through the process in a pleasant and professional manner. I have no concerns with my customer service and would like to say I found her very delightful and only to willing to respond actively to my queries. Thankyou.
Glyn Kininmonth - 3 years ago
Very polite and informative
Seniors Funeral Insurance
Service Review
Very polite and informative
Kenross Campbell - 3 years ago
Prompt ,easy listening and very understandable with...
Seniors Funeral Insurance
Service Review
Prompt ,easy listening and very understandable with policies, thank you. Informative
Graeme Scott - 3 years ago
Excellent customer service and product explanation....
Seniors Funeral Insurance
Service Review
Excellent customer service and product explanation. Ample time given to consider the quote and product.
Marleene Simpson - 3 years ago
They werent pushy which i liked & they r there to help
Seniors Funeral Insurance
Service Review
They werent pushy which i liked & they r there to help
Colin White - 3 years ago
Couldn't fault it
Seniors Funeral Insurance
Service Review
Couldn't fault it
Trusted Customer - 3 years ago
Fantastic service
Seniors Funeral Insurance
Service Review
fantastic service
Trusted Customer - 3 years ago
Easy to contact, the representative, listened to what...
Seniors Funeral Insurance
Service Review
Easy to contact, the representative, listened to what I required and was happy to give me the time I requested to speak with my current insurer, and also give me a timeline for me to check out competitors. I wanted 3 quotes. Danielle was easy to speak with, and responsive and understanding to my requests
Trusted Customer - 3 years ago
Staff explained everything so I understood. Quick...
Seniors Funeral Insurance
Service Review
Staff explained everything so I understood. Quick email re my new policy. Certainly recommend there funeral plan to my family and friends
Vicki Harrison - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Premium seems a bit high. I worked out that by 68 I should have paid 10 thousand into the premium.
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Exactly the cover i needed and wanted at affordable payments
Susan Ramsay - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very happy with the cover that I have and with the price lamb paying for the cover
Sharon Johnston - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Not really sure sounds good but need to read the policy for the extras ... best around tho
Peter Harris - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Was explained very well by lady which made this insurance right for me
Peyton Tell - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It was affordable for my budget and it gives me peace of mind knowing that my children won't be stuck with a hefty bill when I go.
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thought this was the most affordable for us, hopefully leaving no costs to our children
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Affordable and sustainable
Natasha Nuku - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very Affordable Fortnightly Is What I n My Partner Can Afford Thank You For Your Help 😊👍
Christine Murray - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
There is a lot of info to take in and Im pleased the 30 days to think it over is good
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great customer service person
Maria Tangaroa - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
could offer exactly what we wanted, no pressure to get more
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