%
- Over all Percentage 94
- empty 8
Rated /5 from 217919801902 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1791,9801,902 customer reviews.
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Reviews
745-756 of 2179 reviews
745-756 of 1980 reviews
745-756 of 1902 reviews
Ransfield Hiha - 2 years ago
They were so caring and very helpful. Have a very...
Seniors Funeral Insurance
Product Review
I will recommend this company to everyone I know who had elderly parents. Keep up the good work that you are doing
Service Review
They were so caring and very helpful. Have a very positive attitude. Excellent customer service.
Trusted Customer - 2 years ago
The whole conversation, straight to point no mucking...
Seniors Funeral Insurance
Product Review
I liked the whole presentation of what the Funeral Insurance offered . By what was offered I felt premium good price for me.
Service Review
The whole conversation, straight to point no mucking around. Excellent clear concise voice,. The Funeral Insurance is affordable for me.
Dennis Rex Paki - 2 years ago
My first impression based on your Representative that...
Seniors Funeral Insurance
Product Review
Because at the moment I haven't fully decided on my purchase, this may increase or decrease and I want to go over the information that is going to be sent to me to give me a better understanding of what I am purchasing and the different things that go with the policy I am purchasing. If I am happy with the all the information pertaining to the policy I am purchasing then my rating would go up.
Service Review
My first impression based on your Representative that I spoke too was, very knowledgeable in the different policies you have and their prices, very helpful in talking to me about my option's, found him (Ashton) very easy to talk to because he was clear with the information he was giving me and gave me information about the approximate cost of the 2 types of funeral options I have been considering. I have never heard of Pinnacle Insurance until now.
William Kenneth Williams - 2 years ago
The operator I spoke to was very clear and precise...
Seniors Funeral Insurance
Product Review
After looking at other insurance companies and what they had to offer, i found that this suits my needs perfectly.
Service Review
The operator I spoke to was very clear and precise which was very helpful in me understanding the contents of the policies to such an extent that at the end of our conversation I only had one question to put to her. The other questions I had in the back of my mind to ask her she had already covered during our conversation.
Moana Hingston - 2 years ago
The person was knowledgeable and easy to talk. The...
Seniors Funeral Insurance
Product Review
The policy fits our needs, I was looking for a policy that didn't increase every year
Service Review
The person was knowledgeable and easy to talk. The policy suits our needs at present.
Trusted Customer - 3 years ago
Ouick excited
Seniors Funeral Insurance
Service Review
Ouick excited
Megan Jane Saunders - 3 years ago
Happy with all at NZ Seniors.
Seniors Funeral Insurance
Product Review
Happy with all setails of NZ Seniors
Service Review
Happy with all at NZ Seniors.
Harold George Saunders - 3 years ago
Totally happy with all at Seniors. NZ. No problems at...
Seniors Funeral Insurance
Product Review
Totally happy with everything at NZ Seniors
Service Review
Totally happy with all at Seniors. NZ. No problems at all.
Helen Craig - 3 years ago
Very easy process
Seniors Funeral Insurance
Product Review
Totally fills all my needs
Service Review
Very easy process
Trusted Customer - 3 years ago
The customer service rep was rude and impatient he...
Seniors Funeral Insurance
Product Review
The customer service rep was rude and impatient he also almost made us cancel because he was rude and kept interruptin
Service Review
The customer service rep was rude and impatient he also almost made us cancel because he was rude and kept interrupting
Julie Anne Fearn - 3 years ago
Proffessional and very compassionate toward my...
Seniors Funeral Insurance
Service Review
Proffessional and very compassionate toward my understanding
Kushla Pickering - 3 years ago
Affordable quote that suits my needs and upfront costs
Seniors Funeral Insurance
Product Review
lady talked way too fast so alot of info I missed
Service Review
affordable quote that suits my needs and upfront costs
Angela - 3 years ago
The young lady I spoke with was very helpful answered...
Seniors Funeral Insurance
Service Review
The young lady I spoke with was very helpful answered any questions and explained things really really well. I was happy with the phone call in general. I did not feel pressured at all
Trusted Customer - 3 years ago
They were extremely efficient, friendly and helpful....
Seniors Funeral Insurance
Service Review
They were extremely efficient, friendly and helpful. They explained everything in language that I could understand. They were a pleasure to deal with
Susan Collings - 3 years ago
It was really great the information The information...
Seniors Funeral Insurance
Service Review
It was really great the information The information was explained really clearly The person l was dealing with was polite and helpful
Winnie Matthews - 3 years ago
Good service, explained well and spoke in a simple...
Seniors Funeral Insurance
Service Review
Good service, explained well and spoke in a simple manner so can understand,
Jean Keddy - 3 years ago
The call centre person I spoke to was clear and...
Seniors Funeral Insurance
Service Review
The call centre person I spoke to was clear and concise. He covered off everything that I needed to know (and more). Talking about death is not easy, but with his calm and compassionate approach, it made me feel at ease. Thanks You.
Trusted Customer - 3 years ago
Everything explained clearly. Would recommend to...
Seniors Funeral Insurance
Service Review
Everything explained clearly. Would recommend to others.
Karen Miller - 3 years ago
Excellent, always rang back when she said she would...
Seniors Funeral Insurance
Service Review
excellent, always rang back when she said she would (Karen) and fully explained everything. always checked if I had any questions.
Karen Petersen - 3 years ago
When speaking to sandi I found her very helpful would...
Seniors Funeral Insurance
Service Review
When speaking to sandi I found her very helpful would recommend Sandi to anyone
Trusted Customer - 3 years ago
The lady that I dealt with was just so helpful. What...
Seniors Funeral Insurance
Service Review
The lady that I dealt with was just so helpful. What an easy process.
Trusted Customer - 3 years ago
I dealt with a young man called Ashton. He explained...
Seniors Funeral Insurance
Service Review
I dealt with a young man called Ashton. He explained everything clearly, and made sure I understood before moving to the next section. The following email was easy to read and understand.
Trusted Customer - 3 years ago
Profrssional quick no hassle experience
Seniors Funeral Insurance
Service Review
Profrssional quick no hassle experience
Mata Robinson - 3 years ago
Excellent Service Explanation was very clear and i...
Seniors Funeral Insurance
Service Review
Excellent Service Explanation was very clear and i could digest every word he explained about the Seniors Insurance cover.
Tina Lendrum - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy with what I was offered
Lance Matiu Tamakaha - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent service what do you expect me to say that is enough for now
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very affordable, and was all done for me
Graham Portsmouth - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very competitive rates and such a wonderful, easy to talk to staff member who made me feel important to the company and explained the policies well,
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good that premium shouldn't rise.
Shirley Turner - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Refer to my review---easy to eccess for quote, prompt response, clear and friendly comminication
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good product offered. Meets my needs
Sandra Iris Burgess - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because you found me the amount of funeral insurance at a price that fitted my budget
Ian Finn - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
don't understand the question sorry
Ellen Haynes - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Unsure as only scheduled to start on Jan 30 and I haven't reviewed the relevant documents
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
We think the payment fortnightly is a fair amount of what we have asked as a simple funeral cover that we have understand.
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Can't rate what I haven't seen
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