%
- Over all Percentage 94
- empty 8
Rated /5 from 249021812213 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,4902,1812,213 customer reviews.
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Reviews
745-756 of 2490 reviews
745-756 of 2181 reviews
745-756 of 2213 reviews
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found it helpful. Was able to get clarifications clearly.
Trusted Customer - 2 years ago
The guy that I was talking to made it so easy and so...
Seniors Funeral Insurance
Product Review
Service Review
The guy that I was talking to made it so easy and so helpful
Karen May King - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I had a truly wonderful sales consult. She was so engaging, helpful and very professional. I felt so fortunate that she picked up the call and guided me through this cover.
Trusted Customer - 2 years ago
I am very happy to give feedback about the service I...
Seniors Funeral Insurance
Product Review
Although my funeral insurance is not a huge amount its good to know that I can make changes to increase or have 30 days to cancel if I want to.
Service Review
I am very happy to give feedback about the service I received which was done in a professional manner. I was given choices to say yes or no and always assured I understood our conversation.
William Haimona - 2 years ago
Well at the moment everything should be alright in the...
Seniors Funeral Insurance
Product Review
Service Review
well at the moment everything should be alright in the coming years
Trusted Customer - 2 years ago
Excellent.
Seniors Funeral Insurance
Product Review
Options readily offered. Easy to complete the process to join seniors funeral service. Explanations thorough well understood. Friendly customer service.
Service Review
Excellent.
Trusted Customer - 2 years ago
Attentive and great listening skills with Jay (?) who...
Seniors Funeral Insurance
Product Review
Excellent policy conditions compared to the cover we previously had tor about 22 years, only disadvantage is there is no cover for funeral costs for the first 12 months, I guess we don't die in that period.
Service Review
Attentive and great listening skills with Jay (?) who helped and advised as we progressed through, I had quite a few questions as I have not had to delve with this with our previous cover for 22 years so just wanted to ensure i understood cover, Jay was very patient and i felt that she really listened and therefore able to provide answers accordingly.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Trusted Customer - 2 years ago
Very good
Seniors Funeral Insurance
Product Review
Service Review
Very good
Trusted Customer - 2 years ago
The service was excellent. It was lovely to speak to...
Seniors Funeral Insurance
Product Review
I found the lady that helped me thru this, she was clear and concise. I knew exactly what I needed and we talked thru it. It was also nice to talk to a human voice, this made it so much easier, especially when asking questions and getting a direct reply. I would not hesitate to recommend NZ Seniors.
Service Review
The service was excellent. It was lovely to speak to a human voice. I knew exactly what we wanted, which fitted in with your criteria. Would not hesitate to recommend NZ Seniors to anyone.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I phoned a week ago to get a quote, was given 3 different options. The person that l spoke to arranged to phone me back in 2 days time. Unfortunately you use an agency and unbeknown to me my phone was blocking the calls and marking them as span. I called again 6 days later and arranged to take out a policy. Today someone from your agency has tried to call me, again it was marked as spam.
Carol Osler-weppenaar - 2 years ago
Perfectly suited to our needs
Seniors Funeral Insurance
Product Review
Very helpful & professional, I felt comfortable
Service Review
Perfectly suited to our needs
Judy Hogg - 3 years ago
Got back to me very promptly and were very happy to...
Seniors Funeral Insurance
Service Review
Got back to me very promptly and were very happy to answer questions
Trusted Customer - 3 years ago
The customer service representative I had was AMAZING!...
Seniors Funeral Insurance
Service Review
The customer service representative I had was AMAZING! They were patient, friendly, empathetic, genuine and very knowledgeable. I felt like I was their only customer for the entire day and did not feel rushed or insignificant. The best CSA I have had in a long time .. well done Aidan!
James Sydney Worboys - 3 years ago
Nothing was tò much trouble, everything was explained...
Seniors Funeral Insurance
Service Review
Nothing was tò much trouble, everything was explained in great detail
Trusted Customer - 3 years ago
The person I spoke to was really informative spoke...
Seniors Funeral Insurance
Service Review
The person I spoke to was really informative spoke clearly and I could understand everything he said which to me is the most important.
Marlene Mcphun - 3 years ago
Excellent servive
Seniors Funeral Insurance
Service Review
Excellent servive
Ransfield Hiha - 3 years ago
They were so caring and very helpful. Have a very...
Seniors Funeral Insurance
Service Review
They were so caring and very helpful. Have a very positive attitude. Excellent customer service.
Trusted Customer - 3 years ago
The whole conversation, straight to point no mucking...
Seniors Funeral Insurance
Service Review
The whole conversation, straight to point no mucking around. Excellent clear concise voice,. The Funeral Insurance is affordable for me.
Dennis Rex Paki - 3 years ago
My first impression based on your Representative that...
Seniors Funeral Insurance
Service Review
My first impression based on your Representative that I spoke too was, very knowledgeable in the different policies you have and their prices, very helpful in talking to me about my option's, found him (Ashton) very easy to talk to because he was clear with the information he was giving me and gave me information about the approximate cost of the 2 types of funeral options I have been considering. I have never heard of Pinnacle Insurance until now.
William Kenneth Williams - 3 years ago
The operator I spoke to was very clear and precise...
Seniors Funeral Insurance
Service Review
The operator I spoke to was very clear and precise which was very helpful in me understanding the contents of the policies to such an extent that at the end of our conversation I only had one question to put to her. The other questions I had in the back of my mind to ask her she had already covered during our conversation.
Moana Hingston - 3 years ago
The person was knowledgeable and easy to talk. The...
Seniors Funeral Insurance
Service Review
The person was knowledgeable and easy to talk. The policy suits our needs at present.
Trusted Customer - 3 years ago
Ouick excited
Seniors Funeral Insurance
Service Review
Ouick excited
Megan Jane Saunders - 3 years ago
Happy with all at NZ Seniors.
Seniors Funeral Insurance
Service Review
Happy with all at NZ Seniors.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found it helpful. Was able to get clarifications clearly.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Karen May King - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I had a truly wonderful sales consult. She was so engaging, helpful and very professional. I felt so fortunate that she picked up the call and guided me through this cover.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Although my funeral insurance is not a huge amount its good to know that I can make changes to increase or have 30 days to cancel if I want to.
William Haimona - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Options readily offered. Easy to complete the process to join seniors funeral service. Explanations thorough well understood. Friendly customer service.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent policy conditions compared to the cover we previously had tor about 22 years, only disadvantage is there is no cover for funeral costs for the first 12 months, I guess we don't die in that period.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found the lady that helped me thru this, she was clear and concise. I knew exactly what I needed and we talked thru it. It was also nice to talk to a human voice, this made it so much easier, especially when asking questions and getting a direct reply. I would not hesitate to recommend NZ Seniors.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I phoned a week ago to get a quote, was given 3 different options. The person that l spoke to arranged to phone me back in 2 days time. Unfortunately you use an agency and unbeknown to me my phone was blocking the calls and marking them as span. I called again 6 days later and arranged to take out a policy. Today someone from your agency has tried to call me, again it was marked as spam.
Carol Osler-weppenaar - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful & professional, I felt comfortable
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