%
- Over all Percentage 94
- empty 8
Rated /5 from 234420902067 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,3442,0902,067 customer reviews.
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Reviews
769-780 of 2344 reviews
769-780 of 2090 reviews
769-780 of 2067 reviews
Leanne Hight - 2 years ago
The person on the phone was a breese to deal with, he...
Seniors Funeral Insurance
Service Review
The person on the phone was a breese to deal with, he was very helpful and made me feel comfortable so i got a policy.
Sally carson - 2 years ago
I had barely finished putting in a request for further...
Seniors Funeral Insurance
Product Review
Seemed more simple than I had expected and the system in place for the consultant to provide information was helpful and thorough
Service Review
I had barely finished putting in a request for further information and a consultant called with all the relevant information . He worked quickly through all the protocols, gave me time to ask questions and assisted with required level of cover Fri. His knowledge of various funeral optiions. Businesslike and thorough!
Trusted Customer - 2 years ago
Made it so easy. Helpful and fast. Covering us...
Seniors Funeral Insurance
Product Review
Costs explained by the person on the phone. So I knew exactly what I needed for my wife and I.
Service Review
Made it so easy. Helpful and fast. Covering us immediately. Explaining all my options very clearly. Very impressed with the process and knowledge of the person on the phone. Sent a request the night before. They were the first company to get back to me the next day before lunchtime. So they got the job!!
Mark Turner - 2 years ago
The aussie Sheila s phone manner and patience was top...
Seniors Funeral Insurance
Product Review
To early to know, wait till one of us is dead.
Service Review
The aussie Sheila s phone manner and patience was top notch. Give her a pay rise.
Paula Morrison - 2 years ago
Informed, polite, not pushy, listened to what I...
Seniors Funeral Insurance
Product Review
Good value and provides peace of mind for us and our family.
Service Review
Informed, polite, not pushy, listened to what I needed. Provided clear explanation.
Trusted Customer - 2 years ago
Customer Service representative was clear and thorough...
Seniors Funeral Insurance
Product Review
As previously stated above. There was no questions left unanswered throughout the whole process.
Service Review
Customer Service representative was clear and thorough in the whole process. There was no area of confusion or doubt. Everything was explained satisfactorily leaving no doubts in regard to any aspect of the purchase.
Sharon Denise Morgan - 2 years ago
Very efficient
Seniors Funeral Insurance
Product Review
Enjoyed the experience people were very friendly
Service Review
Very efficient
Trusted Customer - 2 years ago
Very informative polite great experience
Seniors Funeral Insurance
Service Review
Very informative polite great experience
Patricia Caine - 2 years ago
Benjamin was just brilliant he helped us and was so...
Seniors Funeral Insurance
Service Review
Benjamin was just brilliant he helped us and was so so respectful and great to speak to and sorted out problem out
Steven Baker - 2 years ago
They made me very relaxed, easy to understand
Seniors Funeral Insurance
Service Review
They made me very relaxed, easy to understand
Wayne Nelson - 2 years ago
The Seniors customer service person I spoke to (Jane)...
Seniors Funeral Insurance
Product Review
Well, I think its an excellent deal since it is my beneficiaries who will appreciate it the most.
Service Review
The Seniors customer service person I spoke to (Jane) understands customer service and deserves 5 stars for herself. The company gets 5 stars too for its generous funeral policy arrangements, clearly and professionally set out and explained to me.
Trusted Customer - 2 years ago
Excellent very professional advice to the point happy...
Seniors Funeral Insurance
Product Review
to the point friendly voice,well spoken easy to understand,time spent worthwhile
Service Review
excellent very professional advice to the point happy to have joined.
Trusted Customer - 3 years ago
Francis was very professional, friendly and happy to...
Seniors Funeral Insurance
Service Review
Francis was very professional, friendly and happy to answer queries I had. The timing of the call was also excellent and didn't mind repeating herself. She also came across with a happy attitude and knowledgeable about the product.
Trusted Customer - 3 years ago
Easy to understand insurance taken on behalf of my...
Seniors Funeral Insurance
Service Review
Easy to understand insurance taken on behalf of my father who has dementia. Enjoyed the telephone conversation
Trusted Customer - 3 years ago
Well presented. Nice lady I spoke too. Everything was...
Seniors Funeral Insurance
Service Review
Well presented. Nice lady I spoke too. Everything was made clear.
Trusted Customer - 3 years ago
Good communication and seems like good value for...
Seniors Funeral Insurance
Service Review
Good communication and seems like good value for money. Particularly like that premiums will not increase over time.
Marlene Winchester - 3 years ago
Brilliant service from the contact in Australia,...
Seniors Funeral Insurance
Service Review
Brilliant service from the contact in Australia, totally friendly and professional. 👍
Trusted Customer - 3 years ago
Helped me out a lot and I thank yous so so much man...
Seniors Funeral Insurance
Service Review
Helped me out a lot and I thank yous so so much man can't wait to get this lump
Trusted Customer - 3 years ago
The person that I spoke with explained it in terms...
Seniors Funeral Insurance
Service Review
The person that I spoke with explained it in terms that could be understood. Which i felt helped me out tremendously.
Satya Nand - 3 years ago
Great communication and excellent explanation And...
Seniors Funeral Insurance
Service Review
Great communication and excellent explanation And happy with the service
Trusted Customer - 3 years ago
Very informative and clear. Answerd all my questions....
Seniors Funeral Insurance
Service Review
Very informative and clear. Answerd all my questions. Karen was excellent and patient.
Trusted Customer - 3 years ago
No comments. Very good service
Seniors Funeral Insurance
Service Review
No comments. Very good service
Yvonne Pitman - 3 years ago
Most helpful answered my questions clearly very happy...
Seniors Funeral Insurance
Service Review
Most helpful answered my questions clearly very happy to come on board
Allan Moseley - 3 years ago
Explained well clear explanations will recomend
Seniors Funeral Insurance
Service Review
explained well clear explanations will recomend
Maurice Hawke - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Best on offer in NZ. Hate your TV ads though!!!
Mary Daly - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very easy to understand with explanation
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
excellent info fast and easy
Major Tuhakaraina - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy to understand and great customer thankyou
Freda Amopiu - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The premiums work for me. It really fits my budget.
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good i loved what i purchased
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Everything about it is good!
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Reasonable price and easy billing
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because Customer Service was very good
Bruce Armstrong Armstrong Timoko - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because everything was done perfectly and clearly .It was so good to have some you can understand .
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I think it is value for money and it suits my needs I think I had good options for what I need
John Hopkins - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Suited my situation perfectly. Seamless and easy to purchase. Prompt and efficient.
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