%
- Over all Percentage 94
- empty 8
Rated /5 from 253922102262 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,5392,2102,262 customer reviews.
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Reviews
769-780 of 2539 reviews
769-780 of 2210 reviews
769-780 of 2262 reviews
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Really good and so helpful. Glad I just made it before my 80th!
Rebecca Brockwell-Auckland - 2 years ago
The service I received from the agent that dealt with...
Seniors Funeral Insurance
Product Review
It's hard to review my purchase because despite giving them a valid email address, apparently the email bounced back. So they called me, I provided an alternative email address, but so far have not received the Welcome email. My three star rating is based on that. However, I would give a five star rating for the way the agent dealt with my enquiry for funeral insurance, and once I do receive the welcome email and can review the written copy of the policy, I'm sure that I will be able to change my rating :)
Service Review
The service I received from the agent that dealt with my request for information about funeral insurance was excellent - 5 star. But sadly, despite providing a valid email address, I was informed by the company that the email had bounced back. I provided them another email address but have still not received the Welcome email yet, nor the policy, so I can't review any further.
Joanne Tamaki - 2 years ago
Fabulous person to talk to
Seniors Funeral Insurance
Product Review
Lovely person to talk to, for something that's hard to talk about, made it an easy process Thank you
Service Review
Fabulous person to talk to
Rangi Charles Te Whare - 2 years ago
Thank you for your help
Seniors Funeral Insurance
Product Review
Thank you for your help knowing I' am taking care of and not leaving my family with a bill when I am gone.
Service Review
Thank you for your help
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Awsome to talk to..
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thankyou
Trusted Customer - 2 years ago
Excellent information and professional dialogue. The...
Seniors Funeral Insurance
Product Review
Person I spoke to gave a very good outline of the policy and all that it entailed and took time to make sure I understood everything.
Service Review
Excellent information and professional dialogue. The team member made sure I understood everything.
Trusted Customer - 2 years ago
Can’t remember the Gentleman who called me, but he...
Seniors Funeral Insurance
Product Review
Can't remember the Gentleman who called me, but was extremely helpful. Cheers my man 🥂
Service Review
Can't remember the Gentleman who called me, but he advised me and I signed up. Thanks Mate🥂
Josephine Frances Sullivan - 2 years ago
Good service
Seniors Funeral Insurance
Product Review
Service Review
good service
Trusted Customer - 2 years ago
The was both profesional and cutious and layed out the...
Seniors Funeral Insurance
Product Review
The policy was well exsplaind to me and layed out in an easy to understand way .
Service Review
The was both profesional and cutious and layed out the policy in an easy to understand way
Trusted Customer - 2 years ago
Excellent and helpful
Seniors Funeral Insurance
Product Review
I found the call taker spoke a little too fast for me to properly hear the terms and conditions. Apart from that she was helpful and easy to talk to. I'm happy with my experience on the phone with nz seniors.
Service Review
Excellent and helpful
Trusted Customer - 2 years ago
Excellent. Explained it clearly.
Seniors Funeral Insurance
Product Review
Service Review
Excellent. Explained it clearly.
Diane Kauvalu - 3 years ago
Very helpful and explained everything so clearly, we...
Seniors Funeral Insurance
Service Review
Very helpful and explained everything so clearly, we were so happy that we have decided to cover ourselves and we know that our children will have no worries in the future
Dianne Armstrong - 3 years ago
Its the long reading of the legal stuff that you then...
Seniors Funeral Insurance
Service Review
Its the long reading of the legal stuff that you then have to say y/n to and after many minutes who remembers the start
Enrique - 3 years ago
Every thing was to perfection.. The person thatt took...
Seniors Funeral Insurance
Service Review
Every thing was to perfection.. The person thatt took my initial enquiry and follow ed through at every stage of the buying process.. was: highly professional, as answering all my questions without any hesitation. Obviously, she had great knowledge of the product, extremely dedicated to providing an excellent customer experience and service. All details were explained, in a way that I understood immediately.. The follow up by email option to simply click on the call back request box when ready to discuss the policy and confirm that I indeed I did want to purchase it. Was surburb in that she called me back within 2 minutes!!! I have noted this sales feature and will be definitely implementing it my company which is in development. One could sense her smile, hear her professional and light hearted humourous voice. All this added up to be one of the best purchasing experiences I have ever had. She was delightful in every way and at every time of contact. Her communication skills were outstanding!!! I shall never expect the same level of service again because it was and is so rare. Thank you and I wish all the best for her and the Seniors team. Kind regards Michael Bartram, God's peace. .
Trusted Customer - 3 years ago
The lady Jane was her name she explained the insurance...
Seniors Funeral Insurance
Service Review
The lady Jane was her name she explained the insurance very well to me and yes we will definitely use this service again.
Trusted Customer - 3 years ago
Very clear and concise information on our future...
Seniors Funeral Insurance
Service Review
Very clear and concise information on our future policy.
Judy Hogg - 3 years ago
Got back to me very promptly and were very happy to...
Seniors Funeral Insurance
Service Review
Got back to me very promptly and were very happy to answer questions
Trusted Customer - 3 years ago
The customer service representative I had was AMAZING!...
Seniors Funeral Insurance
Service Review
The customer service representative I had was AMAZING! They were patient, friendly, empathetic, genuine and very knowledgeable. I felt like I was their only customer for the entire day and did not feel rushed or insignificant. The best CSA I have had in a long time .. well done Aidan!
James Sydney Worboys - 3 years ago
Nothing was tò much trouble, everything was explained...
Seniors Funeral Insurance
Service Review
Nothing was tò much trouble, everything was explained in great detail
Trusted Customer - 3 years ago
The person I spoke to was really informative spoke...
Seniors Funeral Insurance
Service Review
The person I spoke to was really informative spoke clearly and I could understand everything he said which to me is the most important.
Marlene Mcphun - 3 years ago
Excellent servive
Seniors Funeral Insurance
Service Review
Excellent servive
Ransfield Hiha - 3 years ago
They were so caring and very helpful. Have a very...
Seniors Funeral Insurance
Service Review
They were so caring and very helpful. Have a very positive attitude. Excellent customer service.
Trusted Customer - 3 years ago
The whole conversation, straight to point no mucking...
Seniors Funeral Insurance
Service Review
The whole conversation, straight to point no mucking around. Excellent clear concise voice,. The Funeral Insurance is affordable for me.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Really good and so helpful. Glad I just made it before my 80th!
Rebecca Brockwell-Auckland - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It's hard to review my purchase because despite giving them a valid email address, apparently the email bounced back. So they called me, I provided an alternative email address, but so far have not received the Welcome email. My three star rating is based on that. However, I would give a five star rating for the way the agent dealt with my enquiry for funeral insurance, and once I do receive the welcome email and can review the written copy of the policy, I'm sure that I will be able to change my rating :)
Joanne Tamaki - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Lovely person to talk to, for something that's hard to talk about, made it an easy process Thank you
Rangi Charles Te Whare - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thank you for your help knowing I' am taking care of and not leaving my family with a bill when I am gone.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Awsome to talk to..
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thankyou
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Person I spoke to gave a very good outline of the policy and all that it entailed and took time to make sure I understood everything.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Can't remember the Gentleman who called me, but was extremely helpful. Cheers my man 🥂
Josephine Frances Sullivan - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The policy was well exsplaind to me and layed out in an easy to understand way .
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found the call taker spoke a little too fast for me to properly hear the terms and conditions. Apart from that she was helpful and easy to talk to. I'm happy with my experience on the phone with nz seniors.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
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