%
- Over all Percentage 94
- empty 8
Rated /5 from 254022112263 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,5402,2112,263 customer reviews.
Authentic reviews powered by Feefo
Reviews
793-804 of 2540 reviews
793-804 of 2211 reviews
793-804 of 2263 reviews
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person Karen that spoke with me on the phone was very informative and helpful in our conversation regarding the taking out of a funeral policy
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found it helpful. Was able to get clarifications clearly.
Trusted Customer - 2 years ago
The guy that I was talking to made it so easy and so...
Seniors Funeral Insurance
Product Review
Service Review
The guy that I was talking to made it so easy and so helpful
Karen May King - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I had a truly wonderful sales consult. She was so engaging, helpful and very professional. I felt so fortunate that she picked up the call and guided me through this cover.
Trusted Customer - 2 years ago
I am very happy to give feedback about the service I...
Seniors Funeral Insurance
Product Review
Although my funeral insurance is not a huge amount its good to know that I can make changes to increase or have 30 days to cancel if I want to.
Service Review
I am very happy to give feedback about the service I received which was done in a professional manner. I was given choices to say yes or no and always assured I understood our conversation.
William Haimona - 2 years ago
Well at the moment everything should be alright in the...
Seniors Funeral Insurance
Product Review
Service Review
well at the moment everything should be alright in the coming years
Trusted Customer - 2 years ago
Excellent.
Seniors Funeral Insurance
Product Review
Options readily offered. Easy to complete the process to join seniors funeral service. Explanations thorough well understood. Friendly customer service.
Service Review
Excellent.
Trusted Customer - 2 years ago
Attentive and great listening skills with Jay (?) who...
Seniors Funeral Insurance
Product Review
Excellent policy conditions compared to the cover we previously had tor about 22 years, only disadvantage is there is no cover for funeral costs for the first 12 months, I guess we don't die in that period.
Service Review
Attentive and great listening skills with Jay (?) who helped and advised as we progressed through, I had quite a few questions as I have not had to delve with this with our previous cover for 22 years so just wanted to ensure i understood cover, Jay was very patient and i felt that she really listened and therefore able to provide answers accordingly.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Trusted Customer - 2 years ago
Very good
Seniors Funeral Insurance
Product Review
Service Review
Very good
Trusted Customer - 2 years ago
The service was excellent. It was lovely to speak to...
Seniors Funeral Insurance
Product Review
I found the lady that helped me thru this, she was clear and concise. I knew exactly what I needed and we talked thru it. It was also nice to talk to a human voice, this made it so much easier, especially when asking questions and getting a direct reply. I would not hesitate to recommend NZ Seniors.
Service Review
The service was excellent. It was lovely to speak to a human voice. I knew exactly what we wanted, which fitted in with your criteria. Would not hesitate to recommend NZ Seniors to anyone.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I phoned a week ago to get a quote, was given 3 different options. The person that l spoke to arranged to phone me back in 2 days time. Unfortunately you use an agency and unbeknown to me my phone was blocking the calls and marking them as span. I called again 6 days later and arranged to take out a policy. Today someone from your agency has tried to call me, again it was marked as spam.
Trusted Customer - 3 years ago
Commuication was excellent. Explained everything...
Seniors Funeral Insurance
Service Review
Commuication was excellent. Explained everything really well and was fluent and clear, could understand. So sick of listening to foreihners who can't speak english propermly.
Kathy Gerulaitis - 3 years ago
Sales rep was very easy to understand, and very...
Seniors Funeral Insurance
Service Review
Sales rep was very easy to understand, and very engaging in the conversation with me. He was very attentive and listened when I spoke, too. He had a very caring attitude, and explained everything with ease. My experience with NZ Seniors has gotten off to a very good start....and I am covered for my funeral expenses now. When the call ended, I felt a huge relief just knowing I have made it possible for my daughter to give me the 'sending off' without the money factor burdening her.
Diane Wilson - 3 years ago
Very professional, was able to answer all of my...
Seniors Funeral Insurance
Service Review
Very professional, was able to answer all of my questions. Rang back exactly when they said they would. Did not rush any of my decisions.
Te Aroha Mackintosh - 3 years ago
Very pleasant manner, easy to hear and understand. I...
Seniors Funeral Insurance
Service Review
Very pleasant manner, easy to hear and understand. I have hearing issues but her pace and clarify of speech was excellent. Foreign voice are often difficult for me to understand. An excellent presentation.
Jennifer Katene - 3 years ago
Great service
Seniors Funeral Insurance
Service Review
Great service
Trusted Customer - 3 years ago
Excellent service very helpful and spoke clearly at...
Seniors Funeral Insurance
Service Review
Excellent service very helpful and spoke clearly at very good pace for myself to understand
Trusted Customer - 3 years ago
Excellent service
Seniors Funeral Insurance
Service Review
Excellent service
Kenneth Justin Clarkson - 4 years ago
Excellent service,very prompt and curteous
Seniors Funeral Insurance
Service Review
Excellent service,very prompt and curteous
Malcolm Williams - 4 years ago
Told me exactly what i need. good service
Seniors Funeral Insurance
Service Review
told me exactly what i need. good service
Linda Brake - 4 years ago
It was easy to access. easy to understand, and the...
Seniors Funeral Insurance
Service Review
It was easy to access. easy to understand, and the person who dealt with me was easy to talk to, and he explained everything well.
Sandra Barraclough - 4 years ago
Good service but way to much reading from a pre...
Seniors Funeral Insurance
Service Review
Good service but way to much reading from a pre written page that became so boring I stopped listening and ran the person out of breath abit over the top.
Jihad Maghzal - 4 years ago
Quick response for enquiries. Very helpfull and she...
Seniors Funeral Insurance
Service Review
Quick response for enquiries. Very helpfull and she knew what she is talking about.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person Karen that spoke with me on the phone was very informative and helpful in our conversation regarding the taking out of a funeral policy
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found it helpful. Was able to get clarifications clearly.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Karen May King - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I had a truly wonderful sales consult. She was so engaging, helpful and very professional. I felt so fortunate that she picked up the call and guided me through this cover.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Although my funeral insurance is not a huge amount its good to know that I can make changes to increase or have 30 days to cancel if I want to.
William Haimona - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Options readily offered. Easy to complete the process to join seniors funeral service. Explanations thorough well understood. Friendly customer service.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent policy conditions compared to the cover we previously had tor about 22 years, only disadvantage is there is no cover for funeral costs for the first 12 months, I guess we don't die in that period.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found the lady that helped me thru this, she was clear and concise. I knew exactly what I needed and we talked thru it. It was also nice to talk to a human voice, this made it so much easier, especially when asking questions and getting a direct reply. I would not hesitate to recommend NZ Seniors.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I phoned a week ago to get a quote, was given 3 different options. The person that l spoke to arranged to phone me back in 2 days time. Unfortunately you use an agency and unbeknown to me my phone was blocking the calls and marking them as span. I called again 6 days later and arranged to take out a policy. Today someone from your agency has tried to call me, again it was marked as spam.
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now