%
- Over all Percentage 94
- empty 8
Rated /5 from 234420902067 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,3442,0902,067 customer reviews.
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Reviews
901-912 of 2344 reviews
901-912 of 2090 reviews
901-912 of 2067 reviews
Trusted Customer - 3 years ago
An exceptional experience end to end. Ashton...
Seniors Funeral Insurance
Product Review
Apart from the disappointment of the stand down period of 12 for months, other than accidental death, cover an overall good product with benefits to suit my situation.
Service Review
An exceptional experience end to end. Ashton understood what I was looking for and asking. His approach was professional and explained product options, benefits, premiums and was happy to work with me on pricing. The young lady I spoke to finalise my funeral cover was also exceptionally professional and explained everything in detail again when I changed my mind from my original request. Nothing these to employees demonstrated seemed too much and one could hear in their voices their desire to understand one's requirement and need. An absolute 100% experience.
Diane Kauvalu - 3 years ago
Very helpful and explained everything so clearly, we...
Seniors Funeral Insurance
Product Review
So easy to understand and straight and honest, so helpful in choosing the write plan for use,
Service Review
Very helpful and explained everything so clearly, we were so happy that we have decided to cover ourselves and we know that our children will have no worries in the future
Dianne Armstrong - 3 years ago
Its the long reading of the legal stuff that you then...
Seniors Funeral Insurance
Product Review
om a par with others I checked
Service Review
Its the long reading of the legal stuff that you then have to say y/n to and after many minutes who remembers the start
Enrique - 3 years ago
Every thing was to perfection.. The person thatt took...
Seniors Funeral Insurance
Product Review
All good and meets my needs perfectly.
Service Review
Every thing was to perfection.. The person thatt took my initial enquiry and follow ed through at every stage of the buying process.. was: highly professional, as answering all my questions without any hesitation. Obviously, she had great knowledge of the product, extremely dedicated to providing an excellent customer experience and service. All details were explained, in a way that I understood immediately.. The follow up by email option to simply click on the call back request box when ready to discuss the policy and confirm that I indeed I did want to purchase it. Was surburb in that she called me back within 2 minutes!!! I have noted this sales feature and will be definitely implementing it my company which is in development. One could sense her smile, hear her professional and light hearted humourous voice. All this added up to be one of the best purchasing experiences I have ever had. She was delightful in every way and at every time of contact. Her communication skills were outstanding!!! I shall never expect the same level of service again because it was and is so rare. Thank you and I wish all the best for her and the Seniors team. Kind regards Michael Bartram, God's peace. .
Trusted Customer - 3 years ago
The lady Jane was her name she explained the insurance...
Seniors Funeral Insurance
Product Review
Because I signed up and everything was explained very well.
Service Review
The lady Jane was her name she explained the insurance very well to me and yes we will definitely use this service again.
Trusted Customer - 3 years ago
Very clear and concise information on our future...
Seniors Funeral Insurance
Product Review
Excellent customer service.
Service Review
Very clear and concise information on our future policy.
Judy Hogg - 3 years ago
Got back to me very promptly and were very happy to...
Seniors Funeral Insurance
Product Review
Exactly what I was wanted
Service Review
Got back to me very promptly and were very happy to answer questions
Trusted Customer - 3 years ago
The customer service representative I had was AMAZING!...
Seniors Funeral Insurance
Product Review
Worthwhile for the purpose and intention .. very helpful and super convenient service option
Service Review
The customer service representative I had was AMAZING! They were patient, friendly, empathetic, genuine and very knowledgeable. I felt like I was their only customer for the entire day and did not feel rushed or insignificant. The best CSA I have had in a long time .. well done Aidan!
James Sydney Worboys - 3 years ago
Nothing was tò much trouble, everything was explained...
Seniors Funeral Insurance
Service Review
Nothing was tò much trouble, everything was explained in great detail
Trusted Customer - 3 years ago
The person I spoke to was really informative spoke...
Seniors Funeral Insurance
Service Review
The person I spoke to was really informative spoke clearly and I could understand everything he said which to me is the most important.
Marlene Mcphun - 3 years ago
Excellent servive
Seniors Funeral Insurance
Product Review
Excellent offer and well explained.
Service Review
Excellent servive
Ransfield Hiha - 3 years ago
They were so caring and very helpful. Have a very...
Seniors Funeral Insurance
Product Review
I will recommend this company to everyone I know who had elderly parents. Keep up the good work that you are doing
Service Review
They were so caring and very helpful. Have a very positive attitude. Excellent customer service.
Rochelle Carr - 4 years ago
Gd services
Seniors Funeral Insurance
Service Review
Gd services
Trusted Customer - 4 years ago
Your staff member was very informative & polite....
Seniors Funeral Insurance
Service Review
Your staff member was very informative & polite. Nothing was any trouble, she was very understanding & explained everything extremely well.
Trusted Customer - 4 years ago
Great customer service. Insurance well explained so we...
Seniors Funeral Insurance
Service Review
Great customer service. Insurance well explained so we could understand clearly before signing up…
Charlene Wilson - 4 years ago
Explained in detailed, excellent customer service 👍
Seniors Funeral Insurance
Service Review
Explained in detailed, excellent customer service 👍
Kathryn Frankis - 4 years ago
I rang for a QUOTE and next minute found i was giving...
Seniors Funeral Insurance
Service Review
i rang for a QUOTE and next minute found i was giving my bank details and you took money out of my acc i am 72 yrs old have some consideration for us elderly pls then i got about 8 calls from one of your people who harrassed me NOT GOOD have told my friends not to go near you
Linda Downey - 4 years ago
Demarka the rep was excellent Speed of service was...
Seniors Funeral Insurance
Service Review
Demarka the rep was excellent Speed of service was great No forms to fill Affordable
Trusted Customer - 4 years ago
Excellent service
Seniors Funeral Insurance
Service Review
Excellent service
John T - 4 years ago
Good rep. explained well. quote options and info...
Seniors Funeral Insurance
Service Review
good rep. explained well. quote options and info sheet sent straight away competative price slightly better offer than others I looked at.
Gary Savage - 4 years ago
I received what I wanted
Seniors Funeral Insurance
Service Review
I received what I wanted
Trusted Customer - 4 years ago
The service I received was reassuring and she...
Seniors Funeral Insurance
Service Review
The service I received was reassuring and she responded appropriately when I didn't understand certain details. She was obliging and was clear, concise and complete in her communication skills. I was guided through the process in a pleasant and professional manner. I have no concerns with my customer service and would like to say I found her very delightful and only to willing to respond actively to my queries. Thankyou.
Glyn Kininmonth - 4 years ago
Very polite and informative
Seniors Funeral Insurance
Service Review
Very polite and informative
Kenross Campbell - 4 years ago
Prompt ,easy listening and very understandable with...
Seniors Funeral Insurance
Service Review
Prompt ,easy listening and very understandable with policies, thank you. Informative
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Haven't quite finished reviewing paperwork but so far very clear and concise. Will be considering insurance overnight and decide tomorrow whether we can budget for including this.
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Looking for cover at an affordable price , this cover meets this requirement
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good policy, I am happy knowing I am leaving my children with the security of not having a debt concerning my funeral...so happy with my purchase.
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was made to feel it was the right option for me and affordable given my circumstances
Debra Smith - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy with product and info given
Michael Matete - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great, been looking at this for a few years now, happy for peace of mind
Clive Cameron - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found them to be very informative to customers
Sharon Anne Pickford - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Expertise of Service explanation in detailing policy. Can add on to policy when financial ability allows. Was hesitant but Christina alleviated my anxiety by explaining entailment of olicies step by step
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The product fit my needs, and desires.
Tina Lendrum - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy with what I was offered
Lance Matiu Tamakaha - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent service what do you expect me to say that is enough for now
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very affordable, and was all done for me
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