%
- Over all Percentage 94
- empty 8
Rated /5 from 218019801903 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1801,9801,903 customer reviews.
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Reviews
937-948 of 2180 reviews
937-948 of 1980 reviews
937-948 of 1903 reviews
Trusted Customer - 3 years ago
Heidi was empathic and respected the situation I was...
Seniors Funeral Insurance
Product Review
Affordable and sustainable
Service Review
Heidi was empathic and respected the situation I was in and managed the conversation well and professionally. She provided the best service to myself and my mother.
Natasha Nuku - 3 years ago
Very Professional, I Understood Every Word n...
Seniors Funeral Insurance
Product Review
Very Affordable Fortnightly Is What I n My Partner Can Afford Thank You For Your Help 😊👍
Service Review
Very Professional, I Understood Every Word n Affordable I Am Putting Partner Into This As Well n I Recommend Other People In My Family As Well Thank You All 👍😊
Christine Murray - 3 years ago
My husband and I bought funeral inxurance online. The...
Seniors Funeral Insurance
Product Review
There is a lot of info to take in and Im pleased the 30 days to think it over is good
Service Review
My husband and I bought funeral inxurance online. The lady we talked to was very patient and caring as questions were asked.
Trusted Customer - 3 years ago
Excellent customer service and very polite about...
Seniors Funeral Insurance
Product Review
Great customer service person
Service Review
Excellent customer service and very polite about explaining the policy to me.
Annette Thrush - 3 years ago
Very understanding and polite
Seniors Funeral Insurance
Service Review
Very understanding and polite
Maria Tangaroa - 3 years ago
Great service no over selling, Jane let us know all we...
Seniors Funeral Insurance
Product Review
could offer exactly what we wanted, no pressure to get more
Service Review
great service no over selling, Jane let us know all we needed to know.
Trusted Customer - 3 years ago
Great rapport delivery of information was easy to...
Seniors Funeral Insurance
Product Review
Having signed up for seniors funeral insurance has give given me peace of mind and confidence knowing I'm independent of family expectations
Service Review
Great rapport delivery of information was easy to understand. Professional and friendly manner whilst answering my queries. Very satisfied with customer service experience and pleased with recommendations and options offered
June Te Kani - 3 years ago
Very informative and clear
Seniors Funeral Insurance
Service Review
very informative and clear
Allan Mcallister - 3 years ago
Great, the lady was very easy to understand with the...
Seniors Funeral Insurance
Product Review
The funeral insurance met all my needs and 'then some'. Although your insurance did not pay out on the first year- and some other did- it was the other benefits that helped.
Service Review
Great, the lady was very easy to understand with the information she supplied. she was happy to answer questions. Although this survey is addressed to Mr McAllister- it was actually Mrs McAllister who complied it.
Trusted Customer - 3 years ago
Service was great, clear explanation as to how the...
Seniors Funeral Insurance
Product Review
The 25% given at end of 85 yrs
Service Review
Service was great, clear explanation as to how the policy works. Given a choice of policy covers
Angela - 3 years ago
The young lady I spoke with was very helpful answered...
Seniors Funeral Insurance
Product Review
Well informed and did not feel pressured
Service Review
The young lady I spoke with was very helpful answered any questions and explained things really really well. I was happy with the phone call in general. I did not feel pressured at all
Trusted Customer - 3 years ago
They were extremely efficient, friendly and helpful....
Seniors Funeral Insurance
Product Review
Although dearer than the one I had the Seniors Funeral Insurance offers far more. I consider it to be great value for money
Service Review
They were extremely efficient, friendly and helpful. They explained everything in language that I could understand. They were a pleasure to deal with
Wendy Watson - 4 years ago
All good all good
Seniors Funeral Insurance
Service Review
all good all good
Trusted Customer - 4 years ago
Helpful advice and easy to deal with - thanks
Seniors Funeral Insurance
Service Review
Helpful advice and easy to deal with - thanks
Kim Thomas - 4 years ago
She was very helpful and explained everything to me
Seniors Funeral Insurance
Service Review
She was very helpful and explained everything to me
Trusted Customer - 4 years ago
She was very helpful answered all my questions made my...
Seniors Funeral Insurance
Service Review
She was very helpful answered all my questions made my decision to go with NZ Seniors easier
Trusted Customer - 4 years ago
Very good xcellent.perfect I could undertand . Lots of...
Seniors Funeral Insurance
Service Review
Very good xcellent.perfect I could undertand . Lots of patience.
Tom Roche - 4 years ago
Prompt response to initial enquiry. Encouraging...
Seniors Funeral Insurance
Service Review
Prompt response to initial enquiry. Encouraging conversation/ communication to establish need and purpose of new policy. A 'Top Up'. Prompt response on draft docs (email) enabled confirmation of policy. On review of docs discovered error no doubt my fault (hearing is an issue). Amendment resolved in 24 hours. Confirmation of Policy proceeded. Excellent! Thanks to all staff involved especially Frances.!
Peter Andrew Campbell - 4 years ago
Did awesome job an would reccomend to others 100%
Seniors Funeral Insurance
Service Review
did awesome job an would reccomend to others 100%
Christopher David Stock - 4 years ago
May have got 5 but the whole process is long winded ,...
Seniors Funeral Insurance
Service Review
May have got 5 but the whole process is long winded , no fault of the Caller ,
Trusted Customer - 4 years ago
I received a phone call within 10 minutes of...
Seniors Funeral Insurance
Service Review
I received a phone call within 10 minutes of requesting a quote. The Lady I spoke to was informative, professional and friendly. The process was so simple.
Carol Takua Waa - 4 years ago
I have answered that , the lady I spoke to was very...
Seniors Funeral Insurance
Service Review
I have answered that , the lady I spoke to was very friendly and made sure I understood what she was saying..
Trusted Customer - 4 years ago
A very long wait time to get to talk to a human voice....
Seniors Funeral Insurance
Service Review
A very long wait time to get to talk to a human voice. I rang to cancel my husbands policy as he has passed away. He passed under the 12 month threshold. I was asked to provide a death certificate in order to cancel the policy. This is rediculous as they are not issued for up to 6 weeks after the death has been registerd. Effectively this would have meant 3 more fortnightly payments. If a person rings to cancel a policy for whatever reason they should not have to even give a reason and certainly should not be part of the ceasation process. Sending an email confirmation without a reason should be sufficient.
Trusted Customer - 4 years ago
Thorough communication with step by step confirmations...
Seniors Funeral Insurance
Service Review
thorough communication with step by step confirmations of detail being understood
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I felt the funeral insurance cover was made easy with fortnightly payments and took the worry away from loved ones.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great way to pay for own funeral cost
Rory Hoareau - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great affordable product, highly recommended. Lady who I dealt with was super friendly and knew her product, answered all questions and made me feel comfortable and at ease.
Mihi Stevens - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great funeral cover for my family
Valerie Edwards - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
sounds good...just what i was looking for
Nancy Amiria Louise Howell - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Explained everything clearly gave me choices and never pressured me to do anything I didn't want to do Thanks
Emma Marii-Paki - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
No muck around just pay your money and live a life before you get the tap on the shoulder to go to the pearly gates in the heavens above
James Clifford Trethowen - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent service in the past & recent.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
After explaining the policy to me I felt that it would suit my needs
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Provides me with confidence that i have done what i can to help my children
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I thought the policy was worth it and my fortnight payments were in my budget
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Value for money..good policy
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