%
- Over all Percentage 94
- empty 8
Rated /5 from 218019801903 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1801,9801,903 customer reviews.
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Reviews
1093-1104 of 2180 reviews
1093-1104 of 1980 reviews
1093-1104 of 1903 reviews
Elizabeth Dufty - 4 years ago
A very good experience, reasonable premiums and great...
Seniors Funeral Insurance
Product Review
Just the cover I was looking for and affordable
Service Review
A very good experience, reasonable premiums and great services
Barbara Tapara - 4 years ago
Very polite, patient & explained the information...
Seniors Funeral Insurance
Product Review
It is what I needed. I got to choose my insurance plan.
Service Review
Very polite, patient & explained the information really well; read the policies out & allowed me to make my own choice of plan. Thank you.
Sheila Lalich - 4 years ago
They listened to me and explained everything clearly...
Seniors Funeral Insurance
Product Review
The insurance I got was what I wanted and was affordable for me, the benefits were also very good.
Service Review
They listened to me and explained everything clearly and plainly, were very polite and pleasant to talk to.
Marianne Pou - 4 years ago
Both representatives were clear with their...
Seniors Funeral Insurance
Product Review
My sister compared what she was paying for our mother's funeral insurance to what had been offered to me and she was most impressed. Policy is not word-junked, it is clear and in a language that can be understood.
Service Review
Both representatives were clear with their communication, gave me ample opportunities to ask questions, made sure I fully understood what they were saying.
Rawiri Wihapi - 4 years ago
I found the process easy to do and very convenient...
Seniors Funeral Insurance
Product Review
Within my budget to afford maximum benefit.
Service Review
I found the process easy to do and very convenient over the phone. Highly recommend.
Thomas Darling - 4 years ago
Explained the policy well
Seniors Funeral Insurance
Service Review
Explained the policy well
Jeanette Curd - 4 years ago
Polite, friendly, well and clearly explained...
Seniors Funeral Insurance
Service Review
Polite, friendly, well and clearly explained information, patient
Debbie Rodwell - 4 years ago
Very professional... Excellent phone manner
Seniors Funeral Insurance
Product Review
Very competitive... Lovely lady
Service Review
Very professional... Excellent phone manner
John Hollands - 4 years ago
Very well mannered and explained everything very...
Seniors Funeral Insurance
Product Review
Very simple a very good experience and would recommend others if they are considering to check it.And not pushy.
Service Review
very well mannered and explained everything very well,and not pushy.Explained good options and able to answer any questions.
Carol Taurua-mccready - 4 years ago
I found my experience on my phone discussion re...
Seniors Funeral Insurance
Service Review
I found my experience on my phone discussion re obtaining the quote I requested amounted to "pressurized salesmanship by the person dealing with my request for information. He spoke rapidly and attempts to cram information. If I wanted to ask questions/clarify points; I had to speak over him; butt in and halt the barrage non-stop torrent of his information which I found annoying, frustrating, and downright impolite. I was noting relevant significant points. Overall I feel I have been " put off" by the so-called "pressure tactics" employed for my quote discussion.
Matekino Barbara Elizabeth Bennett - 4 years ago
Customer service was clear and precise thank you.,...
Seniors Funeral Insurance
Product Review
I am very pleased with myself to have this insurance policy with your company because it is comforting to know my “New Year of 2022 “ has stated with this application and that this insurance policy itself is clear and understandable but, it covers more for me as it's the greatest gift I could give to my family knowing they don't have to worry about anything when I pass away. All of the content of this insurance policy although I haven't fully read I am trusting it will meet it's requirements legally in all respects, it is now up to me to meet mine, I thank you with all my heart to have such representation in the first of contact. your customer service who was excuse me but I have to say this “English spoken” taking the frustration away of understanding.
Service Review
Customer service was clear and precise thank you., this person sounded friendly and made me feel comfortable throughout the complete process. It was a pleasure to know I now have a insurance policy with your company, as I was inspired by your ad on tv and I remembered this actor always liked her in her days on tv, she seemed real then and real in your ad.. My payments for my insurance policy is realistic and affordable, I was expecting more but I'm sure I can keep my payments up so I am pleased with that. This is my first insurance policy in my life and as I'm in my ‘sixties” I really do have a sense of peace of mind knowing that my family don't have to worry about my funeral expenses when I pass away this is the ultimate experience of showing my whole family I cared and love them with all my life. In closing and since it's only the first stage of the process it will remain to be seen that my commitment to this policy is vitally important that I meet with every payment for the betterment of my life and family. Thank you and I'm sorry if comments aren't technical of my insurance policy I really just care about my payment being met now and that I stay vigilant to them.
Trusted Customer - 4 years ago
Very understanding of a seniors needs by the customer...
Seniors Funeral Insurance
Product Review
Something that I had been thinking about but then was suddenly thrust into it due to a sudden death in the family.
Service Review
Very understanding of a seniors needs by the customer service person.
Trusted Customer - 5 years ago
The service was amazing! I had literally just sent the...
Seniors Funeral Insurance
Service Review
The service was amazing! I had literally just sent the email and my phone started ringing with a very friendly helpful agent calling me back
Keith Leslie - 5 years ago
YES Simple and helpful
Seniors Funeral Insurance
Service Review
YES Simple and helpful
Trusted Customer - 5 years ago
Because the customer service was excellent due to his...
Seniors Funeral Insurance
Service Review
Because the customer service was excellent due to his ability to explain clearly what, how and why terms were given. Plus, he willingness to answer any questions that I had during the process
John Franklin - 5 years ago
Yes I would. The customer service person I had that...
Seniors Funeral Insurance
Service Review
Yes I would. The customer service person I had that took us through and explained everything to me was soooo good. I would want her with any queries that I may have in the future. Well Done
Trusted Customer - 5 years ago
Clearly explained and very uncomplicated, questions I...
Seniors Funeral Insurance
Service Review
Clearly explained and very uncomplicated, questions I asked were well an confidently explained thankyou so much for your time
Joyce Whanau - 5 years ago
Rangimarie Whanau
Seniors Funeral Insurance
Service Review
Rangimarie Whanau
Lynne Phillips - 5 years ago
Very prompt response to my request for a quote and...
Seniors Funeral Insurance
Service Review
Very prompt response to my request for a quote and such a lovely lady called Heidi. So very helpful and a joy to speak with.
Trusted Customer - 5 years ago
Too much too fast to take in but yes would recommend...
Seniors Funeral Insurance
Service Review
Too much too fast to take in but yes would recommend to others person on phone very pleasent
Michael Truman - 5 years ago
Full, comprehendible information supplied at initial...
Seniors Funeral Insurance
Service Review
Full, comprehendible information supplied at initial inquiry. Timely follow-up. Pleasant, relatable sales rep.
Paul Martin - 5 years ago
Good phone manner and explained everything clear
Seniors Funeral Insurance
Service Review
good phone manner and explained everything clear
Michael Dawson - 5 years ago
Most impressed by the lady I dealt with. She was...
Seniors Funeral Insurance
Service Review
Most impressed by the lady I dealt with. She was warming to all subjects discussed. Her professionalism was of a very high standard and answered any questions promptly.
Trusted Customer - 5 years ago
Excellent communications and friendly staff. ...
Seniors Funeral Insurance
Service Review
Excellent communications and friendly staff. Explained everything clearly and advised several times that if I had questions to interrupt her
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The cover is adequate and affordable.
Colin Perks - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great lovely person who spoke to me
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great customer service, user friendly
Bryan Smith - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
cost was on par with other companies
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It was fine and pretty much standard
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I like the policy, straight forward and not complicated
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Its an ideal idea for taking care of the future. No pressure to increase the amount and everything is explained thoroughly
Barbara Clarkson - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The set up and design of your policies is 100% pro New Zealand seniors. Thank you
Janet Pritchard - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Fulfill my needs perfectly ,Thankyou.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The insurance I purchased suited my needs and gave the benefits that I was looking for.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am hoping, once I receive the booklet etc I will be happy with the outcome.
Judith Mcclintock - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
much better than alternative cigna policy which i have now cancelled
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