%
- Over all Percentage 94
- empty 8
Rated /5 from 243721442160 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,4372,1442,160 customer reviews.
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Reviews
1105-1116 of 2437 reviews
1105-1116 of 2144 reviews
1105-1116 of 2160 reviews
Tiari Cooper - 4 years ago
If the service is anything to go on, yes I would...
Seniors Funeral Insurance
Product Review
I bought it, doesn't that say enough ?
Service Review
If the service is anything to go on, yes I would recommend them 100%
Trusted Customer - 4 years ago
Great customer service with Karen. She went through...
Seniors Funeral Insurance
Product Review
For maximum it seems to be expensive but trustworthy for the cover for someone's life.
Service Review
Great customer service with Karen. She went through with all the policy and made it clear. The documents was sent through during the call.
Trusted Customer - 4 years ago
It's good to know that we're covered for unforeseen...
Seniors Funeral Insurance
Service Review
It's good to know that we're covered for unforeseen funeral expenses. The service was smooth and straightforward. My advisor was very helpful.
Trusted Customer - 4 years ago
Lovely helpful young man on the phone
Seniors Funeral Insurance
Service Review
Lovely helpful young man on the phone
Iakopo Ieriko - 4 years ago
Yes great service
Seniors Funeral Insurance
Product Review
great service efficient and simple
Service Review
yes great service
Heather Joy Kennedy - 4 years ago
The person on the phone was well informed, polite and...
Seniors Funeral Insurance
Product Review
Much more manageable financially
Service Review
The person on the phone was well informed, polite and helpful
Victor Lewis - 4 years ago
Very polite easy to understand friendly and helpful
Seniors Funeral Insurance
Service Review
Very polite easy to understand friendly and helpful
Trusted Customer - 4 years ago
Great customer service and the lady I spoke to was...
Seniors Funeral Insurance
Product Review
Suits my needs. Many thanks.
Service Review
Great customer service and the lady I spoke to was excellent.
Trusted Customer - 4 years ago
The whole process was easy to understand. The customer...
Seniors Funeral Insurance
Product Review
I had a figure in my mind and after I was advised as to how much it would cost me, I thought it was very reasonable indeed
Service Review
The whole process was easy to understand. The customer service representative, her name was Jonavee( I apologise if I have misspelt her name), was polite and precise in her presentation so that if I didn't understand she would stop and answer any questions I had. But I didn't. It was very clear and concise. The conversation became easier and all information given was double checked and confirmed. So I signed up.
Hassan Moosbally - 4 years ago
Very quick service
Seniors Funeral Insurance
Product Review
cheap in comparison - satisfied
Service Review
Very quick service
Trusted Customer - 4 years ago
Francis was very professional, friendly and happy to...
Seniors Funeral Insurance
Product Review
4 stars as I'm not sure how good a product this would be and don't know of anyone who has unfortunately made use of this service this and if what is sold will live up to thier word.
Service Review
Francis was very professional, friendly and happy to answer queries I had. The timing of the call was also excellent and didn't mind repeating herself. She also came across with a happy attitude and knowledgeable about the product.
Trusted Customer - 4 years ago
Easy to understand insurance taken on behalf of my...
Seniors Funeral Insurance
Product Review
Funeral insurance is not what everyone likes to discuss however it is something that we all must face. Having the assurance that funeral costs are taken care of makes it easier on those that have lost a loved one.
Service Review
Easy to understand insurance taken on behalf of my father who has dementia. Enjoyed the telephone conversation
Trusted Customer - 5 years ago
Very good xcellent.perfect I could undertand . Lots of...
Seniors Funeral Insurance
Service Review
Very good xcellent.perfect I could undertand . Lots of patience.
Tom Roche - 5 years ago
Prompt response to initial enquiry. Encouraging...
Seniors Funeral Insurance
Service Review
Prompt response to initial enquiry. Encouraging conversation/ communication to establish need and purpose of new policy. A 'Top Up'. Prompt response on draft docs (email) enabled confirmation of policy. On review of docs discovered error no doubt my fault (hearing is an issue). Amendment resolved in 24 hours. Confirmation of Policy proceeded. Excellent! Thanks to all staff involved especially Frances.!
Peter Andrew Campbell - 5 years ago
Did awesome job an would reccomend to others 100%
Seniors Funeral Insurance
Service Review
did awesome job an would reccomend to others 100%
Christopher David Stock - 5 years ago
May have got 5 but the whole process is long winded ,...
Seniors Funeral Insurance
Service Review
May have got 5 but the whole process is long winded , no fault of the Caller ,
Trusted Customer - 5 years ago
I received a phone call within 10 minutes of...
Seniors Funeral Insurance
Service Review
I received a phone call within 10 minutes of requesting a quote. The Lady I spoke to was informative, professional and friendly. The process was so simple.
Carol Takua Waa - 5 years ago
I have answered that , the lady I spoke to was very...
Seniors Funeral Insurance
Service Review
I have answered that , the lady I spoke to was very friendly and made sure I understood what she was saying..
Trusted Customer - 5 years ago
A very long wait time to get to talk to a human voice....
Seniors Funeral Insurance
Service Review
A very long wait time to get to talk to a human voice. I rang to cancel my husbands policy as he has passed away. He passed under the 12 month threshold. I was asked to provide a death certificate in order to cancel the policy. This is rediculous as they are not issued for up to 6 weeks after the death has been registerd. Effectively this would have meant 3 more fortnightly payments. If a person rings to cancel a policy for whatever reason they should not have to even give a reason and certainly should not be part of the ceasation process. Sending an email confirmation without a reason should be sufficient.
Trusted Customer - 5 years ago
Thorough communication with step by step confirmations...
Seniors Funeral Insurance
Service Review
thorough communication with step by step confirmations of detail being understood
Agnes - 5 years ago
Well presented & very informative
Seniors Funeral Insurance
Service Review
Well presented & very informative
Bob Ong - 5 years ago
Dee was exceptionally conversant, professional,...
Seniors Funeral Insurance
Service Review
Dee was exceptionally conversant, professional, friendly and knowledgeable. Totally impressed to accept her offer.
Tina Tepania - 5 years ago
Great service, very easy to understand and confidant...
Seniors Funeral Insurance
Service Review
Great service, very easy to understand and confidant in all answers to my questions. Awesome experience
Joseph Strickland - 5 years ago
Customer service was on the medium to fast, and being...
Seniors Funeral Insurance
Service Review
Customer service was on the medium to fast, and being over the phone a bit daunting. Having no documentation to look at while listening to the operator/ team member was a lot of information to take in. I was not happy with giving banking information I feel there needs to be a better solution.
Peter Harris - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Was explained very well by lady which made this insurance right for me
Peyton Tell - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It was affordable for my budget and it gives me peace of mind knowing that my children won't be stuck with a hefty bill when I go.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thought this was the most affordable for us, hopefully leaving no costs to our children
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Affordable and sustainable
Natasha Nuku - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very Affordable Fortnightly Is What I n My Partner Can Afford Thank You For Your Help 😊👍
Christine Murray - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
There is a lot of info to take in and Im pleased the 30 days to think it over is good
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great customer service person
Maria Tangaroa - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
could offer exactly what we wanted, no pressure to get more
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Having signed up for seniors funeral insurance has give given me peace of mind and confidence knowing I'm independent of family expectations
Allan Mcallister - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The funeral insurance met all my needs and 'then some'. Although your insurance did not pay out on the first year- and some other did- it was the other benefits that helped.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The 25% given at end of 85 yrs
Angela - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Well informed and did not feel pressured
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