%
- Over all Percentage 94
- empty 8
Rated /5 from 249121812214 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,4912,1812,214 customer reviews.
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Reviews
1141-1152 of 2491 reviews
1141-1152 of 2181 reviews
1141-1152 of 2214 reviews
Trusted Customer - 4 years ago
Extremely good, polite and o.
Seniors Funeral Insurance
Service Review
Extremely good, polite and o.
Trusted Customer - 4 years ago
Telephone process too long, fast, and repeatative. We...
Seniors Funeral Insurance
Service Review
Telephone process too long, fast, and repeatative. We are 'seniors' who work with hardcopy paperwork, (which we still have not received) yet the 1st payment has gone out. Now you ask that we talk to a machine for answers????
Trusted Customer - 4 years ago
Very efficient
Seniors Funeral Insurance
Service Review
Very efficient
Heather Ponting - 4 years ago
The insurance was clearly explained to me on the phone...
Seniors Funeral Insurance
Service Review
The insurance was clearly explained to me on the phone and suited to my needs. An email arrived immediately after with the policy attached.
John Chandler - 4 years ago
Very good service
Seniors Funeral Insurance
Product Review
excellent communication by service person.
Service Review
very good service
Alexander Clifton James Young - 4 years ago
The lady I got was so helpful and made me feel at ease...
Seniors Funeral Insurance
Product Review
I wished I had done it sooner
Service Review
The lady I got was so helpful and made me feel at ease and the helpful way she treated me was with upmost respect and kindness so again thankyou
Trusted Customer - 4 years ago
Prompt return of inquiry. Pleasant services e. Clear...
Seniors Funeral Insurance
Product Review
Good pricing. Answered all my questions and was what I was looking for.
Service Review
Prompt return of inquiry. Pleasant services e. Clear delivery and explanation of insurance cover that was requested.
Teressa Wolland - 4 years ago
Good clear communication. Evan was very helpful.
Seniors Funeral Insurance
Product Review
Best options for us and premium doesn't increase
Service Review
Good clear communication. Evan was very helpful.
Trusted Customer - 4 years ago
Excellent service thanks. Everything explained .Made...
Seniors Funeral Insurance
Product Review
Excellent customer service. Patient and able to customize my needs.
Service Review
Excellent service thanks. Everything explained .Made time for any questions I may have had.
An annoyed customer - 4 years ago
Very good but ****** off that yet another inane survey...
Seniors Funeral Insurance
Product Review
And where will my comment be sent? The ********* hole of nothing I'd presume
Service Review
Very good but ****** off that yet another inane survey for feedback was sent when I opted out of such ********
Micheal Ian Luke - 4 years ago
Very polite, factual, informative and patient service...
Seniors Funeral Insurance
Product Review
Excellent product and service
Service Review
Very polite, factual, informative and patient service from phone contact
Trusted Customer - 4 years ago
Listened and explained everything I needed to know to...
Seniors Funeral Insurance
Product Review
It is exactly what I needed
Service Review
Listened and explained everything I needed to know to understand which decision I made
Trusted Customer - 5 years ago
She was very helpful answered all my questions made my...
Seniors Funeral Insurance
Service Review
She was very helpful answered all my questions made my decision to go with NZ Seniors easier
Trusted Customer - 5 years ago
Very good xcellent.perfect I could undertand . Lots of...
Seniors Funeral Insurance
Service Review
Very good xcellent.perfect I could undertand . Lots of patience.
Tom Roche - 5 years ago
Prompt response to initial enquiry. Encouraging...
Seniors Funeral Insurance
Service Review
Prompt response to initial enquiry. Encouraging conversation/ communication to establish need and purpose of new policy. A 'Top Up'. Prompt response on draft docs (email) enabled confirmation of policy. On review of docs discovered error no doubt my fault (hearing is an issue). Amendment resolved in 24 hours. Confirmation of Policy proceeded. Excellent! Thanks to all staff involved especially Frances.!
Peter Andrew Campbell - 5 years ago
Did awesome job an would reccomend to others 100%
Seniors Funeral Insurance
Service Review
did awesome job an would reccomend to others 100%
Christopher David Stock - 5 years ago
May have got 5 but the whole process is long winded ,...
Seniors Funeral Insurance
Service Review
May have got 5 but the whole process is long winded , no fault of the Caller ,
Trusted Customer - 5 years ago
I received a phone call within 10 minutes of...
Seniors Funeral Insurance
Service Review
I received a phone call within 10 minutes of requesting a quote. The Lady I spoke to was informative, professional and friendly. The process was so simple.
Carol Takua Waa - 5 years ago
I have answered that , the lady I spoke to was very...
Seniors Funeral Insurance
Service Review
I have answered that , the lady I spoke to was very friendly and made sure I understood what she was saying..
Trusted Customer - 5 years ago
A very long wait time to get to talk to a human voice....
Seniors Funeral Insurance
Service Review
A very long wait time to get to talk to a human voice. I rang to cancel my husbands policy as he has passed away. He passed under the 12 month threshold. I was asked to provide a death certificate in order to cancel the policy. This is rediculous as they are not issued for up to 6 weeks after the death has been registerd. Effectively this would have meant 3 more fortnightly payments. If a person rings to cancel a policy for whatever reason they should not have to even give a reason and certainly should not be part of the ceasation process. Sending an email confirmation without a reason should be sufficient.
Trusted Customer - 5 years ago
Thorough communication with step by step confirmations...
Seniors Funeral Insurance
Service Review
thorough communication with step by step confirmations of detail being understood
Agnes - 5 years ago
Well presented & very informative
Seniors Funeral Insurance
Service Review
Well presented & very informative
Bob Ong - 5 years ago
Dee was exceptionally conversant, professional,...
Seniors Funeral Insurance
Service Review
Dee was exceptionally conversant, professional, friendly and knowledgeable. Totally impressed to accept her offer.
Tina Tepania - 5 years ago
Great service, very easy to understand and confidant...
Seniors Funeral Insurance
Service Review
Great service, very easy to understand and confidant in all answers to my questions. Awesome experience
Jocelyn Cameron - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am happy with the purchase and pleased that I have this security .
Wendy Bradley - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good service on the phone thanks
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
What we required at this time
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Its what I wanted at the time
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very happy with the amount
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Lady very helpful and thorough, made the decision to go with NZ Seniors easy to decide upon, cheaper than other options 😊
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Hi,thank you very much it's a affordable price for me thank you,
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
.i don't wish to fill this in
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very happy with insurance policy thankyou
Joanne Hayes - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just need the paper work you said you'd email
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Ok 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍
Iritana Smith - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great options, cost effective
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