%
- Over all Percentage 94
- empty 8
Rated /5 from 235120952074 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,3512,0952,074 customer reviews.
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Reviews
1945-1956 of 2351 reviews
1945-1956 of 2095 reviews
1945-1956 of 2074 reviews
Anthony Calcroft - 6 years ago
QUICK TO RESPOND TO MY INQUIRY AND VERY KNOWLEDGEABLE...
Seniors Funeral Insurance
Product Review
iI already answered all I want too
Service Review
QUICK TO RESPOND TO MY INQUIRY AND VERY KNOWLEDGEABLE AND ASKED QUESTIONS WITH SENSITIVITY
Shirley Jane Redfern - 6 years ago
Very helpful
Seniors Funeral Insurance
Product Review
Very helpful easy to understand
Service Review
Very helpful
Trusted Customer - 6 years ago
Friendly yet 100% professional. Very satisfied with...
Seniors Funeral Insurance
Product Review
Managed to obtain exactly what I wanted. No pressure and had distinct impression that I was listened to and provided with the perfect package.
Service Review
Friendly yet 100% professional. Very satisfied with the helpful service I received.
Trusted Customer - 6 years ago
Good sale pitch. Highlighted the advantages. Not...
Seniors Funeral Insurance
Product Review
Glad I`ve got it started.
Service Review
Good sale pitch. Highlighted the advantages. Not pushy, made sense. Liked the terms.
Trusted Customer - 6 years ago
They explained everything well
Seniors Funeral Insurance
Product Review
Just like above explained everything to me
Service Review
they explained everything well
Polly Robson - 6 years ago
Hi guys the lovely assistant on the end of the phone...
Seniors Funeral Insurance
Service Review
Hi guys the lovely assistant on the end of the phone was excellent she explained everything in detail I'm happy with the cover for me thank you all Polly
Trusted Customer - 6 years ago
The young fella was good,very polite well spoken
Seniors Funeral Insurance
Product Review
good
Service Review
The young fella was good,very polite well spoken
Glenda Aiken - 6 years ago
Clear commuinication; allowed me time to make my own...
Seniors Funeral Insurance
Product Review
Great products
Service Review
Clear commuinication; allowed me time to make my own diecision. Yes, I would
Trusted Customer - 6 years ago
Very thorough in explaining the benefits of the...
Seniors Funeral Insurance
Product Review
Meets and exceeds my expectations of a funeral policy. Terms and conditions straightforward.
Service Review
Very thorough in explaining the benefits of the policy. Policy offer more than I expected.
Daphne Coats - 6 years ago
You would have gained 5 stars if I had not been...
Seniors Funeral Insurance
Product Review
I'm not purchasing due to being pressured into buying when all I wanted was a quote. IF I had received a quote only, I would have been calling back on Friday to make my first payment - not now though. I don't like being pressured into something and all I wanted yesterday was a quote
Service Review
You would have gained 5 stars if I had not been ignored when I said I wanted to think about it - I need to see if my RETIREMENT income can cope with the premiums, not my current income, but I wasn't allowed the paperwork on the quote until I gave my bank account number and a date to take the first premium. THEREFORE I will NOT be progressing further with this application. The young lady I spoke with was lovely not her fault that the high pressure needs to be applied at the end of the quote as all I asked for was A QUOTE!!!!!!!!!! Very disappointed :(
Trusted Customer - 6 years ago
The customer service person on the phone made the...
Seniors Funeral Insurance
Product Review
The benefits with the funural plan were very hood
Service Review
The customer service person on the phone made the experience pleasant and simple
Trusted Customer - 6 years ago
The person I spoke to was polite and patient. He did...
Seniors Funeral Insurance
Product Review
It is an excellent product that I bought within a short amount of time by phone call. I had filled in an inquiry form and was immediately rung up to follow up, which I thought was good service.
Service Review
The person I spoke to was polite and patient. He did not mind repeating for me some of the more complex questions. He also didn't mind answering additional questions I asked him.
Peter Tupp - 7 years ago
They called very quickly and gave a very good run down...
Seniors Funeral Insurance
Service Review
They called very quickly and gave a very good run down about the service. Joseph was very good explaining what it is all about.
Trusted Customer - 7 years ago
Very informative and provided honest answers to queries
Seniors Funeral Insurance
Service Review
very informative and provided honest answers to queries
Susan Mori - 7 years ago
The person on the phone was lovely, and very helpful....
Seniors Funeral Insurance
Service Review
The person on the phone was lovely, and very helpful. The prices are great.
Kathleen - 7 years ago
I found the NZS Rep very good. He explained everything...
Seniors Funeral Insurance
Service Review
I found the NZS Rep very good. He explained everything very clearly. Also my questions were answered very well. I liked the fact that if he didn't know he sort help. I am 62yrs and found having some points emphased 3 times was not needed. However, I guess this is not always the case with many applicants being of different ages etc.
Brian Cottle - 7 years ago
Heidi The initial contact was very prompt, but I am...
Seniors Funeral Insurance
Service Review
Heidi The initial contact was very prompt, but I am still waiting for the emailed documentation to arrive Brian
Trusted Customer - 7 years ago
Received very good service over the phone. ...
Seniors Funeral Insurance
Service Review
Received very good service over the phone. Explanation was very thorough.
Steven Robertson - 7 years ago
Quick response to any questions. Very pleasant to deal...
Seniors Funeral Insurance
Service Review
Quick response to any questions. Very pleasant to deal with
Trusted Customer - 7 years ago
Good oral presentation clear and precise. Clear...
Seniors Funeral Insurance
Service Review
Good oral presentation clear and precise. Clear indication of all aspects of the conversation. Willing to help throughout the process.
Graham Withers - 7 years ago
They were extremely friendly and helpful. They could...
Seniors Funeral Insurance
Service Review
They were extremely friendly and helpful. They could explain things clearly which is very important to older people. Documents were then sent to me so in my own time I could read them and get some advice. One important thing to remember is that not all older people have a computer or like me they have one but are not very confident when using it. All in all well done to Seniors.
Trusted Customer - 7 years ago
I dealt with Courtney, her customer service was...
Seniors Funeral Insurance
Service Review
I dealt with Courtney, her customer service was excellent, she was very thorough with the whole process
Charmaine Taipeti - 7 years ago
Excellent customer service. The policy was explained...
Seniors Funeral Insurance
Service Review
Excellent customer service. The policy was explained so clearly & I was reassured that everything will be fine. I am so happy that I made the initial contact & thank you for returning my call. I can now rest assure that there is no burden on my family.
Trusted Customer - 7 years ago
I was amazed by how easy it was & how indepth detail...
Seniors Funeral Insurance
Service Review
I was amazed by how easy it was & how indepth detail she told me, I would certainly recommend them to anyone. It's given me peace of mind to know all will be taken care of for my kids.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
fair and equable given our current economy status
Susan Mori - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great value , no problems, easy
Kathleen - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It looks to be a very good product. I'm hoping it will make my spouse and childrens lives easier, knowing my funeral is coved
Brian Cottle - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Still waiting for the documentation to arrive
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Met the criteria I was looking for.
Steven Robertson - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good service, yet to read the fine print
Graham Withers - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It cover all my needs and stands up well against other companies
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The funeral cover is straight forward and simple
Charmaine Taipeti - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It is affordable for a person like me, being a beneficiary
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I already have nothing else to add.
Philip Jolly - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Four stars as I didn't acquired any other quotes but happy with what I have.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
the idea that i can get a discount after 5yrs
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